Users Voice for Rosettastone

25% users rated Terrible
5% users rated Poor
6% users rated Average
8% users rated Very Good
57% users rated Excellent
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Rosettastone Overall rating
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Quality

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Review article published on: 18 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.4 4.9 1 1.4 4 4.7
Nov 2022 2 4.4 5 1.1 4.2 4.5
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 3.8 5 1.3 5 4.1
Mar 2023 1.4 5 1.3 5 4.1 5
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Detailed Rosettastone Review by

Introduction

Rosetta Stone is one of the most popular online learning platforms, best known for its language courses that have helped millions of users worldwide. Its website, rosettastone.com, is sleek and user-friendly, with a modern design and intuitive navigation. The platform offers courses in over 25 languages, including Mandarin, Spanish, French, and Italian.

Pros and Cons

Pros:
  • Immersive language learning experience
  • Effective teaching methods
  • Mobile app available for easy learning on-the-go
  • Real-life scenarios and interactive lessons
  • Engaging and fun approach to learning a new language
Cons:
  • Costly compared to other language learning platforms
  • No free trial available
  • No live tutoring or coaching services
  • Not suitable for advanced language learners
  • Lessons can be repetitive and slow-paced at times

User Experience

The user experience on rosettastone.com is top-notch. The website is designed with clear menus and links to help users navigate to their preferred language course easily. The platform has an intuitive interface and is easy to use, making it ideal for beginners. The mobile app is well-designed and functional, allowing users to continue learning wherever they are.

Pricing and Value for Money

Rosetta Stone offers three pricing plans:
  • $11.99 per month for a 24-month subscription
  • $14.92 per month for a 12-month subscription
  • $35.97 for a 3-month subscription
While the prices may seem steep compared to other online learning platforms, Rosetta Stone's immersive language learning approach can be worth the investment, making it a value for money.

Alternatives

There are several alternatives to rosettastone.com, including Babbel, Duolingo, and Memrise. These platforms offer similar services but at lower prices, making them ideal for anyone on a budget.

Customer Service

Rosetta Stone's customer service is excellent, with a 24/7 support team to attend to user inquiries via email or phone. The company's website also provides helpful resources and FAQs to guide users through their language-learning journey.

Product Quality and Selection

Rosetta Stone offers high-quality language courses that use its immersive teaching method. The platform offers courses in over 25 languages, making it one of the most comprehensive language learning platforms in the world.

Website Usability

Rosetta Stone's website is well-designed, intuitive, and easy to navigate. Users can find their preferred language courses with ease, and the platform is optimized for both desktop and mobile use.

Returns and Exchanges

Rosetta Stone's returns and exchanges policy is standard. Users can return products or services within 30 days of purchase, subject to terms and conditions.

Promotions and Discounts

Rosetta Stone periodically offers promotions and discounts, typically during holiday seasons. Users can check the website for any ongoing promotions.

Reputation

Rosetta Stone has a solid reputation globally, with millions of users attesting to the effectiveness of its language courses. The platform has won numerous awards and accolades, including the Best Language Learning Software award from Top Ten Reviews.

Payment Options

Rosetta Stone offers several payment options, including credit cards and PayPal. The platform also accepts payments from international credit cards, making it accessible to users worldwide.

Loyalty Programs

Rosetta Stone does not offer any loyalty programs at the moment.

Customer Reviews

Customer reviews of rosettastone.com are generally positive, with users praising the platform's effectiveness and immersion in helping them learn a new language.

Community Involvement

There is no current information on Rosetta Stone's community involvement.

Shipping and Costs

Since Rosetta Stone is a digital product, there are no shipping costs associated with its products and services.

Conclusion

All things considered, rosettastone.com is an excellent language learning platform that offers an immersive and engaging learning experience. Although it may be more expensive than other similar platforms, its unique immersion method allows for more efficient language learning. Its website is user-friendly, and customer service is top-notch. Anyone interested in learning a new language should consider giving Rosetta Stone a try.

Rosettastone Recent User Reviews

User Rating

5 stars

61

4 stars

19

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Reviewer Name: Captain

Review Submission Date: 2023-01-17

Review Title: Rosetta Stone is not good
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Review Description: Rosetta Stone is not good. I say things right and it doesn't pass me on to the next section or words. I say them right on duolingo and I’ve learned way more on that and it picks up my voice clear on that app. Waste of money

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Reviewer Name: customer

Review Submission Date: 2023-01-03

Review Title: I bought this years ago
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Review Description: I bought this years ago. Was like 600$. Got the app and it “upgraded” me to a 12 month subscription. Very cool thanks

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Reviewer Name: Ernesto

Review Submission Date: 2022-12-14

Review Title: Not bad i guess
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Review Description: Not bad i guess, starting to get better at English now.

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Reviewer Name: MehMehMeh

Review Submission Date: 2022-11-20

Review Title: They don't have much content
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Review Description: I decided to purchase a year because of the price savings. That really wasn't worth it. I was taking lessons at the proficient level and after the first set of lessons they said to go on to the next set. However, there was 90% overlap with the previous lesson. After 2-3 months I had basically done all the German I could do without it being incredibly repetitive. They really don't have more than a 2-4 months of content if you are doing it daily. I also found the lessons incredibly boring compared to other sites.

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Reviewer Name: Marie

Review Submission Date: 2022-11-16

Review Title: Impossible to delete the account
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Review Description: Impossible to delete the account. Website impossible to use. Very poor courses even for "Proficient" level. Totally not recommended.

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Reviewer Name: Danny

Review Submission Date: 2022-10-24

Review Title: Not bad not great
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Review Description: Not bad not great, some of the pictures and sentences are a bit adverage and hard to understand.

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Reviewer Name: Melissa Wimberley Mitchell

Review Submission Date: 2022-10-10

Review Title: Won't let you cancel
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Review Description: Realized I just wasn't using the program and tried to cancel. Extremely hard to find the way to cancel and after following the steps in the directions, subscription continued to bill

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Reviewer Name: surachai supattapone

Review Submission Date: 2022-08-19

Review Title: Poor customer support
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Review Description: I'm really upset by Rosetta Stone's corporate practices and lack of customer support. I purchased a full CD set French Totale for $450, and now it is no longer supported or compatible with computers that don't run Adobe Flash because Rosetta Stone decided to abandon that platform. Worse, they will not offer any compensation (such as free access to the online platform]. When I originally purchased the set, they said that it would be a lifetime purchase, but now they do not honor that. Stay away from Rosetta Stone!

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Reviewer Name: marcella caselton

Review Submission Date: 2022-07-12

Review Title: I am absolutely angry with Rosetta…
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Review Description: I am absolutely angry with Rosetta Stone! I have purchased two courses back in 2017 and 2015 and I paid almost £200 in each one of them.One was a CD-ROM and the other was an online software.Now I am not able to use any one of them and they are asking me to buy a subscription! Why should I have to pay twice for a course???If they do not support the platforms, the minimum they could do is to offer people with genuine activation codes, the ability to migrate to the new platforms.

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Reviewer Name: Steafan Dubhuidhe

Review Submission Date: 2022-05-29

Review Title: You will not succeed with Rosetta Stone but they will keep charging you after you cancel
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Review Description: Rosetta Stone's method only works for basic introduction. It's method cannot teach you any more than basic grammar. Worst of all, they continue charging subscribers yearly AFTER subscribers cancel.

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