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Review article published on: 09 Apr 2019

Last updated by on 11 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Jul 2022 1 4.8 3 1.2 4.4 2.7
Aug 2022 5 4.8 5 1.5 4.2 2
Sep 2022 5 4.8 2.7 1.2 4.5 2.2
Oct 2022 5 4.8 5 1.3 4 1.4
Apr 2023 1 4.9 1 1.4 4.2 1.1
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Detailed Routledge Review by

Introduction

Routledge.com is a leading academic publisher that offers an extensive collection of books, journals, and reference works across a broad spectrum of disciplines. The website provides access to a vast array of research materials, scholarly texts, and academic reference resources.

Pros and Cons

Pros:
  • Wide range of academic materials
  • High-quality publications
  • Diverse selection of journals and reference works
  • User-friendly website design and navigation
  • Excellent customer service
Cons:
  • Pricing can be high for some publications
  • Some publications may not be available in digital format

User Experience

Routledge.com is designed to provide a seamless user experience, with intuitive search and browse features that make it easy to find desired resources quickly. The website is well-organized, and the filter function allows users to refine their search results according to various criteria.

Pricing and Value for Money

The pricing of publications on Routledge.com varies depending on the type of resource and format selected. While some prices can be high, the quality of the publications makes them a valuable investment for scholars, educators, and students.

Alternatives

Some alternative websites that offer scholarly publications and academic resources include:
  • Wiley Online Library
  • SpringerLink
  • ScienceDirect
  • JSTOR

Customer Service

Routledge.com offers excellent customer service, with knowledgeable representatives available to assist users with any concerns or questions. Users can contact customer service through email, phone, or live chat, and responses are typically prompt and helpful.

Product Quality and Selection

Routledge.com prides itself on offering high-quality publications that are peer-reviewed and rigorously researched. The website offers a diverse selection of books, journals, and reference works, covering a vast range of academic disciplines.

Website Usability

The website is designed to be user-friendly, with clear navigation and intuitive search features. The filter function allows users to refine their search results, and the layout of the website is easy on the eyes, making browsing for resources a pleasant experience.

Returns and Exchanges

Returns and exchanges are subject to the publisher's policies and may vary depending on the individual publication. Users should consult the terms and conditions of the specific resource before making a purchase.

Promotions and Discounts

The website occasionally offers promotions and discounts, which can provide users with valuable savings on desired resources. Users can sign up for the Routledge mailing list to receive updates on special offers and promotions.

Reputation

Routledge.com has a fantastic reputation in the academic community, with a long history of publishing high-quality, peer-reviewed research materials. The website is trusted by educators, students, and scholars worldwide, and its publications are highly respected within academic circles.

Payment Options

The website accepts major credit cards, including Visa, Mastercard, and American Express, as well as PayPal. Users can select their preferred payment method during checkout.

Loyalty Programs

At present, Routledge.com does not offer a loyalty program for its customers.

Customer Reviews

The website provides users with access to customer reviews, which can help inform their purchasing decisions. Users can read reviews of individual publications written by other researchers, scholars, and students.

Community Involvement

Routledge.com is actively involved in the academic community, hosting conferences and scholarly events, and publishing research materials in collaboration with leading researchers and institutions.

Shipping and Costs

Shipping costs and times vary according to the individual publication and delivery location. Users can view estimated delivery times and shipping costs during checkout, and the website provides tracking information for all orders.

Routledge Recent User Reviews

User Rating

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Reviewer Name: AC

Review Submission Date: 2022-10-21

Review Title: Late delivery, damaged
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Review Description: Advertises delivery in 3-5 days. I needed it in 7. Actually delivered in 10 days - they didn’t despatch it for nearly a week. Rear cover slightly damaged too. Will not buy from them again.

👤

Reviewer Name: Keith Simpsonon

Review Submission Date: 2022-02-22

Review Title: Unspeakably greedy & stupid publishers…
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Review Description: Unspeakably greedy & stupid publishers who treat their authors & reivewers with insolence & contempt. All they care about is money. Go elsewhere & preserve your sanity - & your intellectual reputation.

👤

Reviewer Name: Keith Simpsonon

Review Submission Date: 2022-02-22

Review Title: Unspeakably greedy & stupid publishers…
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Review Description: Unspeakably greedy & stupid publishers who treat their authors & reivewers with insolence & contempt. All they care about is money. Go elsewhere & preserve your sanity - & your intellectual reputation.

👤

Reviewer Name: Søren

Review Submission Date: 2022-02-22

Review Title: This firm does not deliver
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Review Description: This firm does not deliver. Deliberately? Most possible. Find a legitimate firm instead.

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Reviewer Name: Søren

Review Submission Date: 2022-02-22

Review Title: This firm does not deliver
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Review Description: This firm does not deliver. Deliberately? Most possible. Find a legitimate firm instead.

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Reviewer Name: Matt Whitby

Review Submission Date: 2022-01-12

Review Title: Not a company you want to have to deal…
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Review Description: Not a company you want to have to deal with.

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Reviewer Name: Matt Whitby

Review Submission Date: 2022-01-12

Review Title: Not a company you want to have to deal…
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Review Description: Not a company you want to have to deal with.

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Reviewer Name: Michael H

Review Submission Date: 2021-08-18

Review Title: A corporate racket from beginning to…
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Review Description: A corporate racket from beginning to end: pays peer reviewers below the minimum wage, treats authors as rubbish & asks *them* to pay to publish their work, prints middling titles at an extortionate three-figure price so that only academic libraries can afford them. A ghastly operation run by grasping, soulless market bureaucrats.

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Reviewer Name: Michael H

Review Submission Date: 2021-08-18

Review Title: A corporate racket from beginning to…
Customer Support   

Pricing                     

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User Interface          

Quality                     


Review Description: A corporate racket from beginning to end: pays peer reviewers below the minimum wage, treats authors as rubbish & asks *them* to pay to publish their work, prints middling titles at an extortionate three-figure price so that only academic libraries can afford them. A ghastly operation run by grasping, soulless market bureaucrats.

👤

Reviewer Name: lizp

Review Submission Date: 2021-06-11

Review Title: not impressed
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Review Description: Ordered an ebook. Can't access it. They refer you to a company called Vitalsource who won't allow you to opt out of cookies when attempting to create an account.

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