Royalbathrooms Reviews

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20 Reviews

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In the Bathroom & Kitchen category

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I Ian Bradford
48 days ago

A Seamless and Fabulous Shower Experience

When I came across royalbathrooms.co.uk, I was looking for an all-inclusive shower package, and they delivered just that. The product was not only excellent but also arrived well-packaged and on time. However, when it came time to install it, I encountered a small hiccup. The plumber had misplaced the installation instructions, which were later found in the new mirror cabinet. Nevertheless, the team at Royal Bathrooms promptly sent over a copy, saving the day. With the help of the installation manual, the shower was up and running in no time. The experience of using the shower was nothing short of fabulous. From the seamless delivery to the efficient support, I am thoroughly impressed with the whole process. Many thanks to the team for ensuring a smooth and enjoyable experience.
D David fenton
50 days ago

Transformed My Bathroom: A Testament to Royal Bathrooms Quality

After searching high and low for the perfect sink to enhance my bathroom, I stumbled upon royalbathrooms.co.uk and I couldn't be more thrilled with my purchase. The sink quality exceeded my expectations, and it has truly transformed the entire look of my bathroom. The attention to detail and craftsmanship of the product is impeccable, showcasing both durability and elegance. Every time I walk into my bathroom now, I am greeted by a sense of luxury and sophistication. Not only is the product top-notch, but the purchasing process was seamless. The website is user-friendly, the ordering process was straightforward, and the delivery was quick and efficient. Royal Bathrooms has truly set the bar high when it comes to customer satisfaction. I am beyond satisfied with my experience and will not hesitate to return to royalbathrooms.co.uk for my future home improvement needs. Thank you for adding a touch of luxury to my everyday routine!
T Toni Perkins
52 days ago

Unmatched Quality and Service

As an extremely satisfied customer of royalbathrooms.co.uk, I cannot help but rave about the brilliance of their products and service. The shower cubicle I purchased exceeded all expectations with its unparalleled quality and attention to detail. From the exquisite handles to the seamless fit of the new cubicle with my existing shower tray, every aspect was simply perfect. The delivery was handled with utmost care, ensuring that the product arrived in pristine condition. I was particularly impressed by the thoughtful packaging, which significantly reduced the risk of any damage during transit. This level of dedication to customer satisfaction truly sets Royal Bathrooms apart. Without hesitation, I have already recommended this fantastic company to my family and friends, confident that they too will experience the same level of excellence that I have. To the team at Royal Bathrooms, thank you for providing such a superior product and for your exceptional service. Shopping with you has been an absolute pleasure, and I look forward to future purchases with complete confidence.
J John Glassey
53 days ago

Transformative Addition to My Bathroom: Bifold Shower Door Review

Let me share my experience with royalbathrooms.co.uk and their incredible bifold shower door. The prompt delivery was a pleasant surprise, and the door arrived impeccably packaged, ensuring it reached me in perfect condition. Installing it transformed my bathroom instantly, enhancing not only the visual appeal but also the functionality of the space. I am truly impressed with the quality and service provided by Royal Bathrooms. Highly recommended for anyone looking to upgrade their bathroom with style and convenience!
C customer
53 days ago

A Luxe Disguise: Unveiling the Truth Behind Royal Bathrooms

In sharing my experience with royalbathrooms.co.uk, I aim to shed light on the facade of luxury that conceals their subpar products and lackluster service. The allure of their "GRAND range" quickly faded as I delved into assembling the shower enclosure and base. Far from grand, these items seemed like repackaged cheap Chinese imports, complete with illegible instructions and missing seals that led to a leaky mess. When I reached out to address the issue, I was met with dismissive responses, blaming my supposed incorrect assembly skills and offering no meaningful solution. Despite my decades of experience in the building trade, their customer service remained unhelpful and insistent on deflecting blame rather than rectifying the problem. The constant refrain of "A plumber would have known" only added insult to injury, leaving me feeling utterly frustrated and disregarded. It became evident that this online entity, royalbathrooms.co.uk, was merely a front for Shafqat Enterprises Ltd., lacking credibility as a registered business. The exorbitant price paid for what turned out to be a substandard product served as a sharp awakening to the reality behind the polished exterior of Royal Bathrooms. My earnest advice to prospective buyers is to steer clear of this mirage of opulence and invest in brands that value both the quality of their goods and the satisfaction of their customers. Make an informed choice to avoid the disappointment and financial loss that I experienced. Let my cautionary tale serve as a beacon of truth in the realm of online purchases, guiding you away from the pitfalls of false allure towards products and companies worthy of your trust.
C chris y
54 days ago

Royal Bathrooms: Disappointment Turned Lesson in Customer Service

Looking to revamp my bathroom, I stumbled upon royalbathrooms.co.uk with high hopes. The Elana 1100mm wc/basin unit I ordered in the pictured color arrived, but to my dismay, it looked nothing like the vibrant shade on the website. Scratch marks marred the protective film, reflecting poor handling. The build quality was subpar, evident in misaligned sides and overtightened, skewed bolts. Disheartened, I swiftly returned the unit for a full refund. While the products fell short, my customer service experience highlighted another layer of the company. Communication was limited to emails, with no option for a direct phone call. This lack of personal touch left me feeling undervalued as a customer. Royal Bathrooms missed the mark in demonstrating modern customer service practices and lacked the respect and care expected from a company serving valued clientele. This encounter serves as a reminder to thoroughly research companies before making significant purchases, emphasizing the importance of transparent communication and quality assurance. Royal Bathrooms, although a letdown in my case, has provided a valuable lesson in the significance of customer-centric approaches in the digital age.
T Trevor Cross
57 days ago

A Shower of Appreciation for Royal Bathrooms

Reflecting on our recent experience with Royal Bathrooms, we are overwhelmed with gratitude for the exceptional service we received. From the seamless communication to the prompt delivery of our shower screen, every interaction reinforced our confidence in this company. Despite encountering a manufacturing flaw in our initial purchase, Royal Bathrooms swiftly replaced the item without hesitation. This level of commitment to customer satisfaction speaks volumes about their dedication to excellence. We are immensely impressed by the professionalism and efficiency displayed by Royal Bathrooms throughout the entire process. Their willingness to rectify any issues promptly has solidified our trust in their brand. For anyone in search of top-notch service and quality products, we wholeheartedly endorse Royal Bathrooms. Their commitment to customer care truly sets them apart, making them a go-to choice for all our future bath and shower needs. Thank you, Royal Bathrooms, for exceeding our expectations!
D Dee
60 days ago

Seamless Transactions and Unbeatable Deals

Let me share my delightful experience with Royal Bathrooms; the place where convenience meets affordability. From hassle-free ordering to unbeatable prices, every step was a breeze. The rapid delivery pleasantly surprised me, with a courteous driver who went above and beyond. With a simple phone call before arrival, my item was carefully placed exactly where I wanted it. Royal Bathrooms exudes customer-centricity; this wasn't my first purchase, and it certainly won't be my last. Their consistent top-notch service has won my loyalty. Thank you, Royal Bathrooms, for making my shopping experience not just easy, but truly exceptional.
A Artiom Denisov
60 days ago

Avoid Costly Mistakes – Genuine Review of royalbathrooms.co.uk

After a harrowing experience with royalbathrooms.co.uk, I feel compelled to share my story to prevent others from making the same mistakes. In need of a BTW toilet with a soft closing seat, I placed an order with high hopes. However, what followed was a series of disappointments that left me frustrated and out of pocket. The initial seat that arrived was cracked, setting off a chain of replacements that were either damaged, cracked, or had misplaced fixings. The blame game ensued, with the company pointing fingers at the delivery service instead of taking responsibility for their subpar products. Even the supposedly quality-checked replacements arrived with defects, making me question their commitment to customer satisfaction. To add insult to injury, the toilet pan itself turned out to be cracked upon installation, leading to more rounds of flawed replacements. The alignment issues, with fixing holes and flush inlets in the wrong places, only added to the mounting problems. This forced me to spend extra on plumbing adjustments, incurring unforeseen costs that the company conveniently deemed outside their warranty coverage. Though their customer service was prompt in responding, the overall ordeal was a nightmare. The lack of accountability and the hassle of repeatedly receiving faulty items made it clear that this company prioritizes sales over customer wellbeing. Save yourself the trouble and financial burden - steer clear of royalbathrooms.co.uk at all costs. Your peace of mind and wallet will thank you.
N Nia Griffiths
61 days ago

Exemplary Customer Care: A True Game Changer!

I cannot emphasize enough how exceptional the customer service at royalbathrooms.co.uk truly is! In my recent interaction with them, I had to initiate an exchange for a shower screen months after the purchase. To my surprise, their prompt response to my email within an hour was just the beginning of a seamless and efficient process. The team at Royal Bathrooms swiftly arranged for the collection and replacement of the shower screen within a matter of days, making the entire experience completely stress-free and devoid of any hassle. Their professionalism and dedication to customer satisfaction are truly commendable. Every member of their staff that I interacted with was not only helpful but also went above and beyond to ensure that my needs were met. Undoubtedly, Royal Bathrooms has set a benchmark for excellence in customer care that I have rarely encountered elsewhere. I am immensely impressed and grateful for their top-notch service and will wholeheartedly continue to patronize them in the future.
M Mr Martin Wright
62 days ago

Transformed My Bathroom: A Shower Base Review

When I stumbled upon royalbathrooms.co.uk and ordered their shower base, I had no idea the impact it would have on my bathroom. The quality of the product exceeded my expectations - it was not only durable but also stylish, instantly elevating the look of my shower area. From the moment the package arrived, I could tell that attention to detail was a top priority for Royal Bathrooms. The shower base was securely packaged, and I was impressed by how quickly it was delivered to my doorstep. Installing the shower base was a breeze, thanks to the clear instructions included. Not only did it fit perfectly into my bathroom space, but the added trap ensured efficient drainage, a small but crucial detail that highlighted the thoughtfulness of the design. I have to say, the overall experience with Royal Bathrooms has been exceptional. Their product quality, efficient delivery, and user-friendly installation process have made me a loyal customer. I highly recommend their shower bases to anyone looking to upgrade their bathroom - trust me, you won't be disappointed. I know I'll definitely be returning for more home improvement needs in the future.
D Donna
64 days ago

A Stunning Addition to My Bathroom – Exceptional Quality at an Unbeatable Price!

From the moment I clicked on Royal Bathrooms' website, I knew I was in for a treat. Their collection of bathroom cabinets was not only extensive but also incredibly attractive. After much deliberation, I finally settled on a stunning cabinet with a stone top. The ordering process was seamless and hassle-free, and in no time, the much-anticipated cabinet arrived at my doorstep. The delivery was prompt and efficient, leaving me impressed with Royal Bathrooms' exceptional service. Upon unwrapping the cabinet, I was blown away by its quality. The craftsmanship was evident in every detail, and the stone top added a touch of elegance that transformed my bathroom instantly. Not only did the cabinet exceed my expectations, but it also added a layer of sophistication to the space. I am beyond thrilled with my purchase from Royal Bathrooms. The value for money is unmatched, and the quality of their products speaks volumes about their dedication to customer satisfaction. Thank you, Royal Bathrooms, for making my bathroom a truly luxurious haven!
A Atif Butt
67 days ago

An Unforgettable Transformation: Royal Bathrooms Made My Dream Bathroom Come True!

After stumbling upon Royal Bathrooms, my bathroom went through a remarkable makeover that exceeded all my expectations. The two products I purchased not only complemented my existing tiles perfectly but also brought a touch of elegance and sophistication to my space. The quality of the products was exceptional, evident from the moment I unpacked them. While initially, I noticed a minor flaw in the fittings which made them slightly unstable, a quick DIY fix secured them firmly to the wall. A small suggestion for the manufacturer to consider adding fittings at the bottom end in addition to the top to prevent any movement, ensuring an even more secure installation. What truly sets Royal Bathrooms apart is their outstanding customer service, exemplified by a recent experience where a part was missing from my package. Their prompt, courteous assistance left me thoroughly impressed and reinforced my trust in the company. Usually one to shy away from writing reviews, the exceptional experience I had compelled me to share my satisfaction. For the first time ever, I attached photos to my review to showcase the stunning results. I wholeheartedly recommend Royal Bathrooms to everyone seeking top-notch products at reasonable prices, coupled with swift and free delivery services. Royal Bathrooms truly deserves a glowing five-star rating for consistently delivering excellence. From their product quality to customer support, every interaction with them has been nothing short of delightful. Kudos to Royal Bathrooms for turning my bathroom dreams into a reality!
A Anoushka Curtis-Vincent
73 days ago

Delighted with my Purchase: Gloss MDF Bath Panels from Royal Bathrooms

As a homeowner looking to revamp my bathroom, I came across Royal Bathrooms on eBay and decided to order 2 gloss MDF bath panels. I must say, from the moment I placed my order, the entire experience was seamless. The delivery was prompt, and the driver was exceptionally friendly, making the process even more enjoyable. Upon unpacking the panels, I was impressed by their quality and sturdiness. They were clearly built to last and added a touch of elegance to my bathroom. This positive experience has definitely made me a loyal customer, and I will not hesitate to order from Royal Bathrooms again in the future. Thank you for enhancing my bathroom renovation journey!
I Ian Jackson
73 days ago

Transformed My Bathroom Experience – A Seamless and Quality Purchase!

Embarking on a mission to upgrade my bathroom, I stumbled upon royalbathrooms.co.uk and decided to purchase a shower tray and kit. Placing the order on a Sunday morning via their eBay site, I was pleasantly surprised when the delivery arrived promptly on Monday morning. The package was impeccably wrapped, ensuring the safety of the contents inside. Upon unwrapping, I was amazed by the exceptional quality of the shower tray and kit. The durability and attention to detail were evident, reflecting a commitment to excellence. Not only did the items exude quality, but they also offered fantastic value for money, exceeding my expectations. This purchase from royalbathrooms.co.uk truly transformed my bathroom experience. From the seamless ordering process to the top-notch products delivered, every step was met with excellence and professionalism. I highly recommend royalbathrooms.co.uk for their quality products, efficient service, and exceptional value. A big thumbs up! 👍

Introduction

Royal Bathrooms is an online retailer that specializes in providing customers with a wide range of bathroom products, including showers, toilets, basins, and bathroom furniture. With a commitment to offering high-quality products at competitive prices, Royal Bathrooms has become a popular choice for homeowners and professionals looking to update or renovate their bathrooms. In this editorial review, we will explore various aspects of royalbathrooms.co.uk to help you make an informed decision.

Pros and Cons

  • Pros:
  1. Extensive selection of bathroom products to suit different styles and budgets.
  2. Competitive pricing ensures value for money.
  3. Simple and user-friendly website navigation.
  4. Efficient customer service team.
  5. Flexible returns and exchange policy.
  6. Regular promotions and discounts.
  7. Positive reputation within the industry.
  • Cons:
    1. Limited community involvement.
    2. Shipping and delivery costs can be expensive.

    User Experience

    When visiting royalbathrooms.co.uk, the user experience is smooth and intuitive. The website has a clean and appealing design that makes it easy to navigate and locate desired products. The organized categories and filters enable users to refine their search results, saving time and effort. Additionally, the product descriptions are detailed and accompanied by high-quality images, ensuring customers have a clear understanding of the items they are purchasing. Overall, the user experience on Royal Bathrooms' website is commendable.

    Pricing and Value for Money

    Royal Bathrooms offers competitive pricing on their extensive range of bathroom products. They strive to provide customers with value for their money, offering high-quality items at affordable prices. Whether you're on a tight budget or looking for luxurious fixtures, Royal Bathrooms has options to suit all financial constraints. Furthermore, their regular promotions and discounts make it even more worthwhile to shop from their website.

    Customer Service

    When it comes to customer service, Royal Bathrooms excels in providing efficient and helpful support. Their responsive customer service team is available to answer queries and provide assistance throughout the purchasing process. Whether you need guidance on product selection, help with ordering, or post-purchase support, Royal Bathrooms ensures that every customer receives the attention they deserve.

    Product Quality and Selection

    Royal Bathrooms takes pride in offering products of exceptional quality. They source bathroom fixtures and furniture from reputable manufacturers, ensuring durability and reliability. The extensive selection available on their website caters to various design preferences and budgets. Customers can find products in a range of styles, materials, and finishes, allowing them to create their dream bathroom with ease.

    Website Usability

    The royalbathrooms.co.uk website is designed with usability in mind. Its intuitive layout and well-organized categories enable users to browse and locate products effortlessly. The search functionality further enhances usability, allowing customers to find specific items quickly. The website also provides detailed product information, including specifications and dimensions, helping customers make informed decisions. Overall, the website's usability contributes to a seamless shopping experience.

    Returns and Exchanges

    Royal Bathrooms understands the importance of customer satisfaction and offers a hassle-free returns and exchange policy. If customers are not satisfied with their purchase, they can return or exchange the product within a specified timeframe. However, it is important to review the specific terms and conditions outlined on their website for a smooth process. Nonetheless, Royal Bathrooms' flexible return policy adds to their customer-centric approach.

    Promotions and Discounts

    Royal Bathrooms frequently runs promotions and discounts to provide additional value to their customers. These offers can include discounts on specific product lines, bundle deals, or free shipping for eligible purchases. By regularly checking their website or subscribing to their newsletter, customers can benefit from these promotions and save money on their bathroom renovations.

    Reputation

    Royal Bathrooms has established a positive reputation within the industry. They are known for providing high-quality products, reliable customer service, and competitive pricing. Positive customer reviews and testimonials further contribute to their reputation as a trusted online retailer for bathroom products. Customers can feel confident in their purchases from Royal Bathrooms based on the company's strong reputation.

    Payment Options

    Royal Bathrooms offers multiple payment options to accommodate customer preferences. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. Additionally, they also accept payments via PayPal, providing a secure and convenient payment gateway. The variety of payment options ensures that customers can complete their transactions easily and securely.

    Loyalty Programs

    Currently, Royal Bathrooms does not offer a specific loyalty program. However, their regular promotions and discounts provide ongoing benefits for customers, rewarding loyalty indirectly. As the company continues to evolve, they may consider introducing a formal loyalty program in the future.

    Customer Reviews

    Royal Bathrooms values customer feedback and continuously strives to enhance their products and services based on customer reviews. On their website, customers can find reviews and ratings for individual products, which can help them in their decision-making process. Additionally, external review platforms such as Trustpilot also provide insights into other customers' experiences with Royal Bathrooms.

    Community Involvement

    While Royal Bathrooms may not have an extensive community involvement program, they actively engage with their customers through social media platforms. Their presence on platforms like Facebook, Twitter, and Instagram allows customers to connect, ask questions, and share their experiences. Although more community involvement initiatives could be introduced, Royal Bathrooms maintains a positive and responsive online presence.

    Shipping and Costs

    Royal Bathrooms offers shipping across the United Kingdom. However, it is important to note that shipping costs can vary based on the size, weight, and destination of the items. Shipping costs may be calculated and displayed during the checkout process, ensuring transparency. While the company endeavors to provide reasonable shipping rates, some customers may find the costs to be slightly higher compared to other retailers. However, considering the overall value provided by Royal Bathrooms, the shipping costs are a minimal concern.

    In conclusion, Royal Bathrooms is a reliable online retailer that offers a wide range of high-quality bathroom products at competitive prices. With a user-friendly website, efficient customer service, and an extensive selection of products, they cater to diverse customer needs. While they may have room for more community involvement and slightly lower shipping costs, these minor drawbacks are overshadowed by their commitment to delivering excellent products and customer satisfaction. By choosing Royal Bathrooms, customers can confidently embark on their bathroom renovations, knowing they are in capable hands.