Users Voice for Royalbathrooms

7% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
93% users rated Excellent
Pie Chart Review Representation for Royalbathrooms
Royalbathrooms Overall rating
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Review article published on: 08 May 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.6 1 2.9 3.7 4.7
Nov 2022 4.7 4.2 5 3.4 5 4.5
Dec 2022 5 5 2 5 5 5
Jan 2023 5 3.6 5 3.4 2.7 4.1
Mar 2023 4.4 5 1 3.2 3 5
Line Chart for Rating of peer stores

royalbathrooms.co.uk

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Detailed Royalbathrooms Review by

Introduction

RoyalBathrooms.co.uk is a leading online retailer of bathroom products in the UK. With an extensive range of products including bathroom suites, furniture, showers, and accessories, they offer high-quality products from top brands at competitive prices.

Pros and Cons

Pros:
  • Wide range of products to choose from
  • Competitive pricing
  • Quality products from top brands
  • Fast and reliable shipping
  • Excellent customer service
Cons:
  • No physical store locations
  • Returns process can be lengthy
  • Delivery costs can be high for large items

User Experience

The website is user-friendly, with a simple layout that makes it easy to find products. The search function is efficient, and it's easy to navigate through the various product categories. The website is responsive, so it works well on both desktop and mobile devices.

Pricing and Value for Money

RoyalBathrooms.co.uk offers competitive prices on their products, with discounts and promotions available throughout the year. They provide excellent value for money, with quality products from top brands at reasonable prices.

Alternatives

Alternative online retailers for bathroom products in the UK include Bathstore.com, Victorianplumbing.co.uk, and Soak.com.

Customer Service

RoyalBathrooms.co.uk provides excellent customer service, with a knowledgeable and friendly team available to answer any questions or concerns. Their customer service team is available by phone, email, and live chat.

Product Quality and Selection

The products sold by RoyalBathrooms.co.uk are of high quality, with many from top brands such as Hudson Reed, Royce Morgan, and Vitra. They have a comprehensive selection of products, ranging from bathroom suites to showers and accessories.

Website Usability

The website is easy to use and navigate, with a simple layout and effective search function. The product descriptions are detailed and informative, providing customers with all the information they need to make an informed purchase.

Returns and Exchanges

RoyalBathrooms.co.uk has a returns policy that allows customers to return products within 14 days of delivery. However, the process can be lengthy and may incur a restocking fee.

Promotions and Discounts

RoyalBathrooms.co.uk offers regular promotions and discounts throughout the year, including seasonal sales and voucher codes.

Reputation

RoyalBathrooms.co.uk has a strong reputation among customers and industry experts for quality products and excellent customer service.

Payment Options

RoyalBathrooms.co.uk accepts a variety of payment options, including Visa, Mastercard, PayPal, and bank transfer.

Loyalty Programs

RoyalBathrooms.co.uk doesn't offer a loyalty program, but they do provide regular discounts and promotions to their customers.

Customer Reviews

Customer reviews for RoyalBathrooms.co.uk are generally positive, with customers praising the quality of their products and excellent customer service.

Community Involvement

RoyalBathrooms.co.uk doesn't have a dedicated community involvement program, but they do support various charities and organizations through their corporate social responsibility initiatives.

Shipping and Costs

RoyalBathrooms.co.uk offers fast and reliable shipping, with delivery options ranging from standard delivery to next-day delivery. Delivery costs can be high for large items, but they do offer free delivery on orders over a certain value.

Conclusion

RoyalBathrooms.co.uk is a reputable online retailer of bathroom products in the UK, offering quality products from top brands at competitive prices. With excellent customer service and a user-friendly website, they are a great option for anyone looking to purchase bathroom products online.

Royalbathrooms Recent User Reviews

User Rating

5 stars

32

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Reviewer Name: customer

Review Submission Date: 2022-12-24

Review Title: Customer service is second to none
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Review Description: Customer service is second to none. I ordered the wrong size shower screen in error. Didn’t open it for 6 weeks and Royal Bathrooms changed the screen, without any quibble and also collected the original one waving the collection charge and delivering the new one within 19 hours. Excellent service.

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Reviewer Name: colin fellowes

Review Submission Date: 2022-12-20

Review Title: Fast excellent service to rectify a…
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Review Description: Fast excellent service to rectify a broken product

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Reviewer Name: Gill Johnson

Review Submission Date: 2022-12-05

Review Title: I ordered from this company in October
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Review Description: I ordered from this company in October. I ordered Grey Elm units. When they are in the grey room they are brown grey. You can only tell now its up next to my grey tiles.In the advert its states grey no mention of brown at all... I have left a neutral review on Ebay and now getting argumentsative un professional messages. Would never use them again.

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Reviewer Name: Lorraine Burt

Review Submission Date: 2022-11-23

Review Title: Royal bathrooms service was excellent…
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Review Description: Royal bathrooms service was excellent received phone message to say when my item would be delivered but I was out so they also sent email to tell me that a message was left and the day and time it would arrive ,all delivered in 4 days great customer service

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Reviewer Name: Lawrence Wilson

Review Submission Date: 2022-11-17

Review Title: Products delivered within days
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Review Description: Products delivered within days. Good prices compared to local suppliers. Free waste did not fit chosen basin, however Royal did inform me of this. Delivered in there own vehicle.

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Reviewer Name: Tamara

Review Submission Date: 2022-11-01

Review Title: I had the best service
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Review Description: I had the best service so far! I received the toilet from them and it was a little scratched, I sent them a message with a picture and in 5 minutes I received a reply, they offered to send us another one instead. Honestly, I was very pleasantly surprised by the quality of the services and communication with customers plus they have good prices! I recommend!

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Reviewer Name: IainUK

Review Submission Date: 2022-10-10

Review Title: I recently bought a toilet from Royal…
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Review Description: I recently bought a toilet from Royal Bathrooms, and could not be happier with the product, service, and speed of delivery. I will definitely be buying other items in the future, and would recommend this company to anyone who is considering using them.

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Reviewer Name: Natasha Alleyne

Review Submission Date: 2022-10-07

Review Title: Great service
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Review Description: Great service , from a great company!It was the first time I have used this company. We purchased a Pivot door with Shower tray.. delivery and communication was on point!! Upon realising the Pivot door couldn’t fit I emailed Royal Bathrooms , within minutes I received a reply.. and our issues was resolved!! I will definitely use this company again. Service is impeccable.. thank you!!

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Reviewer Name: Nikita

Review Submission Date: 2022-09-29

Review Title: Very helpful!
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Review Description: Good quality/price item. But 5 star really to the team. They were open for discussion and helped me to sort out my mistake with order even though it was already delivered.

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Reviewer Name: Jade

Review Submission Date: 2022-09-28

Review Title: Would use the company again
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Review Description: Ordered a toliet from Royal Bathrooms, communication was good. Next day delivery by their own driver. No issue with toliet, it was packaged very well. We use the company again.

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