Rate Now Rtstactical
X
Rate Rtstactical
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
75% users rated Excellent
S
SUPPRESSOR BAFFLED
Unmatched Customer Service Experience with RTS Tactical: A Perfect Fit for Big Guys!
I had the pleasure of recently acquiring the shooters kit 11x14IV Set up from rtstactical.com, and I must say, it exceeded all my expectations. As a tall and hefty individual standing at 6’6” and weighing 235lbs, finding a suitable gear setup has always been a challenge. However, RTS Tactical made the impossible, possible. My interaction with Matt from RTS Tactical was nothing short of exceptional. Despite the temporary shortage of the 11x14 IV plates for the kit, Matt displayed unparalleled dedication by providing constant updates and ensuring that my needs were met. His commitment to customer satisfaction truly set RTS Tactical apart from other companies. The product itself was a delight to receive. The packaging was secure, and the moment I laid my hands on the gear, I could feel the outstanding quality. The craftsmanship and attention to detail were evident in every aspect, reaffirming my belief in the brand's commitment to excellence. The swift delivery, almost overnight, further demonstrated RTS Tactical's efficiency and reliability. I am eagerly looking forward to making future purchases from RTS Tactical, knowing that I will be met with top-notch products and exceptional customer service. I extend my heartfelt gratitude to RTS Tactical and especially to Matt for going above and beyond to cater to my needs. Thank you for making me feel valued as a customer and for delivering a gear setup that truly fits perfectly. J
Jedi Phone
Exceeded Expectations: Exceptional Quality and Service
I had the pleasure of dealing with rtstactical.com, and I must say, they truly exceeded my expectations. Initially, I was apprehensive about ordering a vest online due to sizing concerns, but their Fit Guarantee put me at ease. After receiving the vest and finding it too big, I reached out for an exchange. While I expected a typical customer service response, Matt Morales went above and beyond. Despite encountering a minor hiccup with communication, Matt's genuine concern for my satisfaction shone through. He not only promptly addressed my concerns but also took the time to ensure that every detail of the exchange process was smooth. His attention to customer needs and willingness to go the extra mile made me feel valued and appreciated. Moreover, the quality of the vest surpassed my expectations. The materials used were top-notch, and the craftsmanship was impeccable. It was evident that rtstactical.com takes pride in delivering not only exceptional products but also outstanding customer service. In a world where customer care often feels like a mere formality, rtstactical.com stands out as a beacon of excellence. I am truly grateful for their dedication to customer satisfaction and their commitment to delivering quality products. Thank you for a remarkable experience that has earned my loyalty. N
Nick Moody
Exemplary Customer Service Delivered with Unmatched Efficiency
My experience with rtstactical.com surpassed all expectations. Despite reaching out during the busy holiday season, I was amazed by the level of professionalism and promptness displayed by Matt Morales and the entire team. From my very first email, their responsiveness and willingness to assist shone through. Not only did they address my query swiftly, but they also provided a comprehensive solution that left me thoroughly satisfied. The seamless blend of professionalism and efficiency demonstrated by rtstactical.com truly sets them apart from the rest. If you value exceptional customer service coupled with speedy resolutions, look no further than rtstactical.com. Their commitment to excellence is truly commendable, making them a top choice for all your tactical needs. J
James Ferguson
Exceeded Expectations: A Loyal Customer’s Journey with RTS Tactical
Embarking on my post-retirement law enforcement journey, I stumbled upon RTS Tactical. Little did I know that this discovery would mark the beginning of a lasting relationship. After my first purchase—the swift delivery and impeccable quality of the vest—my trust in the brand solidified. Upon deciding to invest in a plate carrier, the timing couldn't have been more crucial. Placing the order on a Sunday before Veterans Day, I eagerly anticipated its arrival. True to their word, RTS Tactical surpassed my expectations once again, promising delivery tomorrow. The attention to detail and craftsmanship, proudly made in the USA, truly resonated with me. As a seasoned officer with 25 years of service, I can attest that RTS Tactical stands out from the rest. The dedication of Matt and his team is palpable in every interaction and every product delivered. From the promptness of service to the superior quality of their offerings, my experiences with RTS Tactical have been nothing short of exceptional. In essence, placing my second order within a week is not just a testament to my satisfaction but a testament to the excellence that RTS Tactical consistently delivers. Thank you for making my transition back into the field seamless and secure. R
RP
An Unforgettable Customer Service Experience
After encountering credit card issues while trying to place an order on rtstactical.com, I almost gave up. However, my experience took a delightful turn when Matt from the customer service team reached out promptly the next day, offering his assistance. Through quick and efficient communication, Matt effortlessly set up a special invoice tailored to my needs, ensuring a seamless transaction process. Matt's exceptional dedication and personalized service not only resolved my initial concerns but also left a lasting impression. His proactive approach and willingness to go the extra mile highlighted the company's commitment to customer satisfaction. Thanks to Matt's exceptional support, my faith in customer service has been restored, and I am excited to become a returning customer at rtstactical.com. The outstanding service I received has undoubtedly secured my loyalty, and I look forward to future interactions with such a customer-centric team. R. P. from Utah. K
Karl Seil
Unparalleled Quality and Exceptional Service
Embarking on my quest for the perfect tactical boots led me to rtstactical.com, where I stumbled upon the 5.11 Tactical boots. With a decade-long loyalty to this trusted brand, I eagerly placed an order for size 11W footwear. Upon arrival, excitement turned to disappointment as the boots proved to be noticeably smaller than expected, rendering them unwearable. Unwilling to settle for less, I promptly reached out to RTS Tactical, presenting irrefutable photographic evidence of the size discrepancy. Despite the clear error on their part, the customer service experience took a disappointing turn. RTS Tactical, regrettably, opted to offer a partial refund, citing shipping costs and placing blame on me for the mishap. Disheartened by this lack of accountability, my trust in their products and service wavered. This incident compelled me to sever ties with RTS Tactical, as their failure to uphold their end of the transaction left me disenchanted and dissatisfied. In the realm of tactical gear, integrity and customer satisfaction reign supreme, qualities that I sadly found lacking in my interaction with RTS Tactical. R
R C
Don’t purchase from this firm.
My assessment for rtstactical.com Don't purchase from this firm. I ordered two Magpie Daka cans from their web site, which have been listed as being in inventory. The merchandise have been by no means shipped, and though I reached out to them twice to get an replace, they by no means resounded. They both have horrible customer support and an internet site that listed false data, or they're an outright rip-off. Edit: after a number of months of no communication, RTS ultimately refunded my cash. Nonetheless not really useful G
GTFVKD
Although i had tried to ask my query
My overview for rtstactical.com Although i had tried to ask my query , is there an anti-fragmentation jacket i can add over my AR600 plates? As they may pepper my arms, legs and beneath chin or worse. They have been persistent of their efforts to reply my query. I like and reward that in my life. The reply is not any its a coating. Guess ailing need to make one🤷. J
Justin Schreiber
From Military Vet to Everyday Hero: A Testament to Quality and Service
As a former military member, finding gear that lives up to the standards of our service can be a challenge. That's why when I came across rtstactical.com, I was blown away by the quality and performance of their products. Not only do they surpass the standard issue gear I used to wear, but their customer service is truly top-notch – it's like having a personal support team every step of the way. One of the standout features for me was the fit of the plate carrier. At 6 ft and 200 lbs, I often struggle to find gear that accommodates my size comfortably. However, the normal size plate carrier from RTS Tactical fit me like a glove, allowing me to move freely without any restrictions. I can confidently say that RTS Tactical has earned my trust and loyalty. For anyone looking for gear that combines durability, functionality, and exceptional customer service, I wholeheartedly recommend giving them a try. Thank you, RTS Tactical, for making me feel like an everyday hero with your exceptional products. J
JHowe
Unmatched Comfort and Superior Quality!
Experiencing the RTSTactical plate carrier was a game-changer for me. Coming from using the USMC-issued "Eagle Industries" carrier, the upgrade was nothing short of remarkable. The enhanced comfort, breathability, and reduced bulkiness truly set this product apart. It's like a breath of fresh air – literally! I highly recommend this carrier to anyone in need of Level IV protection for daily wear. Trust me, you won't be disappointed. Thank you, RTSTactical, for such an outstanding product! 😎 A
Anthony S
RTS Tactical: A Top-Notch Armor Experience
After stumbling upon RTS Tactical, I was blown away by their exceptional service and products. The customer service team responded promptly, showing their dedication to customer satisfaction. When I received my armor, I was amazed at how it seemed tailored to my body; the fit was impeccable. The two thin, steel plates for front and back inserts fit like a glove, providing top-notch protection. What truly impressed me was how well the entire vest, including the inserts, concealed under my outer vest, making it perfect for my photography work. Despite being quite physically fit, the extra weight from the plates was hardly noticeable, thanks to the smart suspension system. Considering the quality and performance, the price of around $790, including shipping, felt like a steal. In comparison, a similar vest without plates that I had previously acquired through my department cost a whopping $1500. Knowing that my armor is made of 100% DuPont Kevlar gives me peace of mind. Thank you, RTS, for exceeding my expectations. I can't wait to hit the range tomorrow with a friend who's now also keen on getting his vest from you. RTS Tactical truly sets the bar high in the world of armor protection. K
Keith Hairrell
Exceeding Expectations Every Time
Sharing my experience with rtstactical.com is a true pleasure. They continue to amaze me with their exceptional service. After my initial order for the "plate carrier bundle" arrived promptly in three days, I decided to order some additional "side plates." Although I was informed that the shipment would leave on 4/21/21, I was pleasantly surprised to find it at my doorstep a day earlier, on 4/20/21. The team at rtstactical.com truly goes above and beyond in ensuring customer satisfaction. Their efficiency, attention to detail, and commitment to delivering ahead of schedule set them apart. I am delighted to have found a reliable and dedicated supplier in rtstactical.com. Thank you for consistently exceeding my expectations! B
Brian Lockhart
Redefining Exceptional Customer Care: A Testimonial
Allow me to share my recent experience with rtstactical.com, a company that has truly redefined exceptional customer care. Amidst the challenges of the COVID-19 pandemic, I found myself hesitant to make online purchases. However, rtstactical.com's transparency and commitment to customer satisfaction stood out. Despite initial delays due to the pandemic, the team at rtstactical.com promptly communicated with me, ensuring that my concerns were addressed promptly and professionally. Not only did they prioritize transparency in all their communications, but they also went above and beyond to ensure that my experience was nothing short of exceptional. What truly sets rtstactical.com apart is their dedication to fostering genuine relationships with their customers. They understand that trust is earned, not bought, and they consistently strive to uphold the highest standards of integrity in all their interactions. In a world where positive reviews can sometimes be questionable, rtstactical.com remains a shining example of authenticity and excellence. I wholeheartedly recommend rtstactical.com to anyone seeking a company that prioritizes integrity, transparency, and customer satisfaction above all else. Thank you, rtstactical.com, for redefining what it means to truly care for your customers. B
Bryce Treichel
A True Gem: Exceptional Service and Quality Products from RTS Tactical
Sharing my experiences with RTS Tactical, particularly with @Bryce_T.19 from Instagram, is truly a pleasure. Upon ordering the RTS Bundle, I did encounter a slight delay in delivery, which initially gave me concern. However, the exceptional customer service provided by Bryce truly stood out. His honesty and helpfulness throughout the process not only reassured me but also exemplified a level of care rarely found in online retail. Upon receiving my order, I was more than impressed with the quality of the RTS Bundle. The carrier and plates surpassed my expectations in terms of durability and craftsmanship. What truly sets them apart is not just the quality, but also the comfort they offer. Wearing them for extended periods is a breeze, making them ideal for long hours of use. In conclusion, I wholeheartedly recommend RTS Tactical for all your tactical needs. Beyond their top-notch products, it's the level of customer service and dedication shown by individuals like Bryce that truly make this store a gem in the world of tactical gear. Thank you, RTS Tactical, for an outstanding experience that goes beyond just selling products. P
Paul Snider
RTS Tactical Delivers Exceptional Service When You Need It Most
When I reached out to RTS Tactical, I was faced with some address issues that needed immediate attention. To my surprise, Matan from their team proactively called me to resolve the matter promptly. His assistance and dedication in confirming my order left me thoroughly impressed. Understanding that RTS Tactical is a small company grappling with a high volume of orders during these challenging times, I was taken aback by their efficiency and commitment to customer satisfaction. It's essential to support businesses like RTS Tactical, especially when they go above and beyond to cater to their customers' needs swiftly and professionally. I wholeheartedly recommend RTS Tactical for all your tactical gear needs. Their top-notch customer service and dedication to resolving issues promptly make them a standout choice in the industry. Thank you, RTS Tactical, for your outstanding support when I needed it the most.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
RTS Tactical (rtstactical.com) is an online retailer specializing in tactical and outdoor gear. With a wide selection of high-quality products ranging from tactical clothing to accessories, RTS Tactical aims to provide customers with the tools they need to excel in various outdoor activities and professions. In this comprehensive review, we will explore the pros and cons of shopping at RTS Tactical, evaluate their user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges policy, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
Pros:- Extensive selection of tactical and outdoor gear
- High-quality products from reputed brands
- User-friendly website with intuitive navigation
- Responsive and helpful customer service
- Competitive pricing and value for money
- Flexible returns and exchanges policy
- Frequent promotions and discounts
- Positive reputation among customers
- Secure and diverse payment options
- Active involvement in community initiatives
- Fast and reliable shipping
- Limited loyalty programs or rewards
- Some products may be subject to higher shipping costs