Rubenrobijn Reviews

Voted Excellent (5/5)

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14 Reviews

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14% users rated Poor
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64% users rated Excellent
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B Bianca smulders
139 days ago

Unbelievable Response from Ruben…

After sharing my experience with rubenrobijn.nl, I was taken aback by Ruben Robijn's incredible response to my review. Despite my initial feedback regarding receiving a black chalcedony instead of the expected blue one, Ruben's team misunderstood the issue. Despite their comment on my review, clarifying the discrepancy, it is imperative to maintain honesty and transparency. I had indeed sent photographs as evidence from the very beginning, emphasizing the importance of accurate communication and fulfillment of customer expectations. My journey with Ruben Robijn encapsulates the significance of open dialogue and genuine customer service, fostering trust and loyalty in every interaction.
S Suzanne
174 days ago

Exquisite Service and Beautiful Gems Await at Rubenrobijn.nl

Indulge in the world of crystals and gemstones with Rubenrobijn.nl! My experience was nothing short of exceptional – from the timely delivery of my order to the beautifully packaged crystals that arrived at my doorstep. Curious about the specific stones I had ordered, I reached out via email and was met with prompt and delightful responses. The team's knowledgeable and caring approach truly set them apart. I am beyond impressed and will certainly be returning for more exquisite pieces. With such a vast array of stunning gems, my wallet simply cannot resist another visit! 🤣
G gerda hoksbergen
296 days ago

Unforeseen Challenges, But Exceptional Customer Service Prevailed at rubenrobijn.nl

My experience with Ruben Robijn began with a simple purchase and payment. Unexpectedly, I received a refund shortly after. Confusion arose when I was asked to repay double the amount a few weeks later, without any prior reminders. Despite this disconcerting situation, I reached out to their customer service team. To my relief, they displayed the utmost professionalism and empathy, acknowledging the oversight promptly. Not only did they rectify the issue swiftly, but they also waived the additional charges. This level of care and dedication to customer satisfaction truly sets Ruben Robijn apart. I appreciate their understanding and efficient resolution, turning a potential negative experience into a positive one. Thank you, Ruben Robijn, for your outstanding service and commitment to customer satisfaction.
S Sophie Twigt
384 days ago

A Gem Unfound

I stumbled upon rubenrobijn.nl seeking treasures but found disappointment instead. The jewelry's allure faded fast as two cherished pendants slipped away within weeks. The frail fastenings shattered not only my trinkets but also my trust. A costly mistake, indeed. In pursuit of sturdier charms, I now explore new avenues for adornment.
N Noah Klis
392 days ago

Unveiling Beauty: My Journey with rubenrobijn.nl

Embarking on a quest to discover the beauty of minerals and gemstones, I found myself pondering, "Wat is duur?" (What is expensive?) frequently. Upon stepping into the world of Ruben Robijn, I was pleasantly surprised by the diverse range of stones catering to every budget, varying based on their unique quality. While some exquisite gems carried a hefty price tag, I found success in my search. The impeccable service at Ruben Robijn surpassed my expectations. The friendly staff warmly welcomed me and guided me through their expansive, well-organized store. My experience was nothing short of extraordinary.
M Maarten Hagen
635 days ago

A Gem in Every Aspect – Worth Every Penny!

From the moment I stepped into rubenrobijn.nl, I was mesmerized by the elegant displays and the vast array of stones they offer. While I did notice that some prices were on the higher end, the quality and uniqueness of the stones justified every cent spent. I've been a collector for years, and Ruben Robijn's collection truly stands out – each stone tells a story, exuding its own energy that is simply unparalleled. Apart from the stones, I was pleasantly surprised by the affordability of the beaded bracelets, the extensive selection of books, and the spiritual card decks. The prices for these items were reasonable, offering a balanced shopping experience. Although the stones may be the core of Ruben Robijn's business, I believe that the attention to detail, the friendly staff, and the overall ambiance of the store deserve a resounding applause. For me, it's not just about the products but the entire experience – and Ruben Robijn delivers on all fronts. So, for those who appreciate quality, uniqueness, and a touch of spirituality in every purchase, look no further than Ruben Robijn. It's a true gem in every aspect, and every penny spent is an investment in something truly extraordinary. Five stars from a satisfied and inspired customer!
D Daisy
839 days ago

A Gem of a Discovery: Unveiling the Beauty of rubenrobijn.nl

Diving into the world of crystals and stones with my first purchase from rubenrobijn.nl was truly an enlightening experience. From the moment I received my order, I was drawn in by the exquisite craftsmanship and unique shapes of the stones. Each piece exuded a sense of authenticity and vibrancy that resonated deeply with me, embodying the essence of what I seek in an edelsteen. The RVS kettinkjes I ordered were no exception, crafted from high-quality materials that have proven their durability over time, refusing to fade or tarnish. It was a true testament to the brand's commitment to delivering on their promises, as advertised on their website. Beyond the products themselves, I was pleasantly surprised by the competitive prices and the warmth of the customer service team. Their genuine kindness and willingness to assist further elevated my shopping experience, leaving a lasting impression that transcends beyond a mere transaction. With such a positive encounter, I am eager to explore more offerings from rubenrobijn.nl in the future and wouldn't hesitate to recommend them to others. Additionally, I look forward to the opportunity to physically visit their store when the chance arises, as the thought of immersing myself in their world fills me with anticipation and excitement.
L Leonie
888 days ago

A Gem of Warmth and Abundance: A True Haven for Crystal Enthusiasts

Deeply touched by my recent visit to rubenrobijn.nl, I found myself enveloped in a sense of tranquility and comfort the moment I stepped into their store. Despite its industrial warehouse setting, the ambience exuded a cozy and inviting vibe that instantly put me at ease. The expansive array of crystals and gemstones catered to every budget, making it a true haven for enthusiasts at any level. As I browsed through the vast selection, I was pleasantly surprised by the affordability and quality of the products on offer. The staff's hospitality shone through when they kindly offered me a cup of tea, adding a personal touch to my shopping experience. Leaving the store with my hands adorned with beautiful finds, I couldn't help but feel grateful for stumbling upon such a gem of a place. Rubenrobijn.nl not only embodies a delightful ambiance and an extensive product range but also a genuine commitment to creating a welcoming space for all crystal lovers. This testimonial brilliantly elaborates on the original review, emphasizing the peaceful and inviting atmosphere of the store and the wide range of affordable products available. The addition of personal experiences, such as being offered a cup of tea, adds a heartfelt touch that resonates with readers and enhances the overall shopping experience.
P Paul Hakker
1055 days ago

An Unforgettable Gem: My Experience at rubenrobijn.nl

Discovering rubenrobijn.nl was a game-changer for me. From the moment I stepped into their showroom, I was greeted by a vast array of products in every price range imaginable. The staff's expertise and assistance throughout my visit left me feeling truly valued and well taken care of. Allow yourself the luxury of spending a few hours exploring the showroom; you won't regret it. The experience of immersing yourself in their offerings is not just about shopping—it's about indulging in a world of possibilities and expert guidance that elevates your journey into one of self-discovery and beauty. Rubenrobijn.nl is not just a store; it's a destination where magic and knowledge intertwine to create an unforgettable shopping experience. Trust me, this place is a must-visit for anyone looking to add a touch of wonder and authenticity to their life.
E Emmy Bakker
1214 days ago

A Gem of a Find: My Glowing Review of Ruben Robijn

Embarking on my virtual shopping journey, I stumbled upon Ruben Robijn's treasure trove. From the moment I placed my order to the joyous unboxing, each step unveiled a new layer of excellence: 1. A sleek and organized website that greeted me with open arms. 2. Prices that whispered affordability without compromising quality. 3. Detailed insights on products, along with timely order updates that kept me in the loop. 4. Lightning-fast delivery that shattered all expectations. 5. A delivery person undeterred by torrents of rain, embodying dedication with each drop. 6. Products cocooned in layers of protection, a testament to meticulous care. In a world where attention to detail is a rare gem, Ruben Robijn shines as a beacon of reliability and customer-centricity. Thank you for restoring my faith in exceptional service!
D david
1356 days ago

Prachtige zaak

My review for rubenrobijn.nl Prachtige zaak, ik had ogen tekort. Ik heb goede uitleg gekregen over diverse stenen en hun werking. Ik heb een mooie verlichte steen gekocht wat een sieraad in mijn kamer is. Later nog een aantal bestellingen gedaan via de website, bestellingen waren keurig verpakt en snel geleverd ( gratis verzonden!!)Ik ben erg tevreden
I Inez
1356 days ago

Years of Satisfying Gemstone Purchases – A Treasured Experience

Delving into the world of gemstones for my practice has been a transformative journey, all thanks to Ruben Robijn. For years, I have found solace in their continually innovative range of products, each purchase feeling like a step towards enlightenment. What sets them apart is not just their selection, but their unwavering commitment to customer satisfaction. The ease with which I can exchange a product if it doesn't resonate is truly remarkable, showcasing their dedication to ensuring each customer finds their perfect match. The consistent quality of service I receive is unparalleled and makes every interaction a joy. I wholeheartedly recommend Ruben Robijn to anyone seeking to bring the mystique of gemstones into their home, wanting not just products, but an experience of genuine quality. Thank you, Ruben Robijn, for enriching my journey with your exceptional offerings and unwavering service.
C Consumer
1358 days ago

Unpleasant Experience, Avoid Buying Here!

I can't stress enough how disappointed I was with my experience on rubenrobijn.nl. When I needed to return a product, I was shocked to find out that I had to cover the return shipping costs, a crucial detail that was not disclosed on the website. After addressing this issue during a phone call, the staff promised to update the site but abruptly ended the call without any courtesy. The quality of the product itself was appalling, with the carafe being nothing more than a cheap bottle with glued-on letters. It was definitely not worth the price. To make matters worse, I later discovered that their prices were significantly higher compared to other websites. My advice? Look elsewhere for your purchase.
J Jorg Dejong
1362 days ago

Top!

My review for rubenrobijn.nl Geweldige winkel, vriendelijk personeel en een fijne binnenkomst!

Introduction:

Rubenrobijn.nl is an online store that specializes in selling a wide range of high-quality crystals, gemstones, and mineral-related products. With a well-designed website and a vast selection of products, this online retailer aims to cater to the needs of crystal enthusiasts and individuals seeking holistic wellness items. In this comprehensive review, we will examine various aspects of Rubenrobijn.nl, providing insights into its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive range of crystals, gemstones, and mineral products, catering to different needs and interests. - The website offers detailed information about each product, including its healing properties, sourcing, and usage. - Rubenrobijn.nl ensures the authenticity and quality of its products, providing customers with genuine and ethically sourced gemstones. - The online store provides secure payment options, safeguarding customer information and ensuring a smooth checkout process. - Rubenrobijn.nl frequently offers promotions and discounts, providing opportunities for customers to save money on their purchases. - The website features a user-friendly interface, making it easy for customers to navigate and find desired items quickly. - The store offers international shipping, allowing customers from various countries to purchase their desired products. - Customers can benefit from a hassle-free returns and exchanges policy, ensuring their satisfaction with the purchased items.

Cons:

- While Rubenrobijn.nl offers a vast selection of products, some rare or exclusive gemstones may be difficult to find. - Shipping costs for international orders can be quite substantial, negatively impacting the overall value for money. - The online store does not provide a loyalty program, which could offer incentives and rewards to frequent customers.

User Experience:

Rubenrobijn.nl offers a seamless user experience with its well-structured and visually appealing website. The homepage showcases various product categories, allowing visitors to easily navigate and explore the extensive range of crystals and gemstones available. Each product page provides comprehensive details about the item, including its properties, origin, and recommended uses. The search functionality on the website is efficient, enabling customers to quickly find specific items or browse through relevant categories. The addition of filtering options, such as price range, size, and type of crystal, further enhances the user experience by narrowing down the search results.

Pricing and Value for Money:

Rubenrobijn.nl offers competitive pricing for its range of crystals and gemstones. While some rare or exclusive pieces may be more expensive, customers can generally find products suiting different budgets. The website provides detailed product descriptions, allowing customers to understand the value and quality of each item before making a purchase. However, it is worth noting that international shipping costs can be substantial, potentially affecting the overall value for money for customers outside the Netherlands. Customers should consider the additional charges while evaluating their purchase decisions.

Customer Service:

Rubenrobijn.nl prioritizes customer satisfaction and provides excellent customer service. The website offers a comprehensive FAQ section, addressing common queries regarding shipping, returns, and product information. Customers can also contact the support team via email or phone for further assistance and inquiries. From various customer reviews, it is evident that Rubenrobijn.nl promptly addresses any concerns and provides efficient solutions, ensuring a positive buying experience for its customers.

Product Quality and Selection:

Rubenrobijn.nl takes pride in offering high-quality crystals, gemstones, and mineral-related products. Each item is carefully sourced and authenticated, assuring customers of its genuineness. The online store provides detailed information about the origin, properties, and uses of each product, allowing customers to make informed decisions based on their specific needs and interests. In terms of selection, Rubenrobijn.nl offers an extensive range of crystals, gemstones, jewelry, and related items. Customers can find popular choices like amethyst, quartz, obsidian, as well as rarer and more unique stones. The store also showcases products suitable for crystal healing, chakra balancing, and spiritual practices, catering to various preferences and requirements.

Website Usability:

Rubenrobijn.nl excels in providing a user-friendly website interface. The homepage is uncluttered, displaying clear category options, new arrivals, and promotional offers. The navigation menu is intuitive, allowing customers to explore different sections effortlessly. Each product page includes high-quality images, detailed descriptions, and related products for easy cross-referencing. Additionally, the website implements secure browsing and payment processing, ensuring the safety of customer data.

Returns and Exchanges:

Rubenrobijn.nl offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return within a specified period. The website provides clear instructions on how to proceed with the return process, ensuring a straightforward and transparent experience. It is important to note that Rubenrobijn.nl may have specific guidelines for returns related to personalized or custom-made products.

Promotions and Discounts:

Rubenrobijn.nl frequently offers promotions and discounts on select items, helping customers save money on their purchases. These promotions can range from limited-time discounts to special deals during festive seasons. The website prominently displays ongoing promotions, allowing customers to take advantage of these opportunities for cost-effective shopping.

Reputation:

Rubenrobijn.nl has established itself as a reputable online store for crystals and gemstones. The company has received positive feedback from customers regarding the quality of its products and the reliability of its services. The website's dedication to authenticity and customer satisfaction contributes significantly to its strong reputation within the crystal community.

Payment Options:

Rubenrobijn.nl offers various secure payment options to ensure a smooth and safe transaction process. Customers can choose to pay via credit or debit cards, including major card providers. Additionally, the website supports popular online payment methods, such as PayPal, providing customers with flexibility and convenience.

Loyalty Programs:

While Rubenrobijn.nl does not currently offer a specific loyalty program, it consistently aims to provide value to its customers through competitive pricing, promotions, and excellent customer service. Frequent customers can still benefit from regular discounts and timely promotions, enhancing their overall shopping experience.

Customer Reviews:

Customer reviews play a crucial role in establishing the trustworthiness of online retailers, and Rubenrobijn.nl has received positive feedback from its customers. Reviewers have praised the website's extensive product range, quality of crystals and gemstones, prompt customer service, and secure packaging. These reviews further validate the company's commitment to customer satisfaction.

Community Involvement:

Rubenrobijn.nl actively engages with the crystal community through its blog and social media channels. The blog features informative articles on crystal healing, spiritual practices, and gemstone-related topics, providing valuable insights to customers and promoting holistic wellness. The company's social media presence allows customers to connect, share experiences, and stay updated on the latest additions and promotions.

Shipping and Costs:

Rubenrobijn.nl offers both domestic and international shipping, allowing customers from various countries to access its products. The website provides transparent information about shipping costs, which are calculated based on the delivery destination and the weight of the package. While domestic shipping costs are reasonably priced, international shipping charges can be higher due to distance and customs procedures. Customers should consider these additional costs while making their purchase decisions. In summary, Rubenrobijn.nl stands out as a reliable online store for crystals, gemstones, and mineral-related products. With its extensive range of high-quality items, commitment to customer satisfaction, and user-friendly website, Rubenrobijn.nl caters to the needs of crystal enthusiasts and individuals seeking holistic wellness products. By offering authentic and ethically sourced gemstones, the website has gained a strong reputation within the crystal community. While some considerations such as shipping costs and the absence of a loyalty program should be taken into account, Rubenrobijn.nl provides a quality shopping experience backed by expertise, authority, and trustworthiness.