Users Voice for Ruggedgeek

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Ruggedgeek Overall rating
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Review article published on: 23 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.7 2.6 3 3.4 5
Feb 2023 5 5 5 5 5 1.8
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Ruggedgeek Review by

Introduction: is a leading online marketplace for high-quality and affordable rugs. With an extensive range of products and a user-friendly website, aims to provide customers with a seamless shopping experience. It offers a variety of rugs, including area rugs, Persian rugs, and outdoor rugs, among others.

Pros and Cons:

  • Wide product range
  • Affordable pricing
  • Free shipping on orders over $50
  • Easy returns and refunds policy
  • Responsive customer service
  • Limited international shipping options
  • Not all products are eligible for returns

User Experience: offers a user-friendly website that is easy to navigate, thanks to its clear organization and search functionality. The website is optimized for mobile devices, making it accessible to users on the go. also offers detailed product descriptions, images, and videos, ensuring that customers make informed purchasing decisions.

Pricing and Value for Money: offers competitive pricing for high-quality products, making it a preferred option for many customers looking for affordable rugs. The website also offers regular promotions and discounts, allowing customers to save even more. With a variety of price points and options to suit different budgets, offers excellent value for money.


Competing websites include Wayfair, Overstock, and Rugs USA.

Customer Service: has a responsive and knowledgeable customer service team available to answer customer inquiries and resolve issues promptly. The website also offers a comprehensive FAQ section that covers frequently asked questions, making it easier for customers to find answers to common queries.

Product Quality and Selection: offers high-quality rugs that are made from durable materials, ensuring that they last for years to come. The website also offers a broad selection of rugs, including different styles, colors, and sizes, allowing customers to find rugs that are perfect for their needs.

Website Usability: has a user-friendly website that is easy to use and navigate, thanks to its clear organization and search functionality. The website is optimized for different devices, making it accessible to users on the go.

Returns and Exchanges: offers a hassle-free returns and refunds policy, allowing customers to return defective or unsatisfactory products within 30 days of purchase. However, not all products are eligible for returns, so customers should review the return policy before purchasing.

Promotions and Discounts: offers regular promotions and discounts on its products, allowing customers to save even more. These promotions and discounts are prominently displayed on the website's homepage.

Reputation: has a strong reputation for offering high-quality products and excellent customer service. The website has received positive reviews from customers and industry experts, making it a trusted and reputable online retailer.

Payment Options: offers various payment options, including credit cards, PayPal, and Apple Pay, providing customers with convenient and secure payment options.

Loyalty Programs: does not offer a loyalty program at this time.

Customer Reviews:

Customer reviews on the website are generally positive, with customers praising the website's high-quality products, affordable pricing, and responsive customer service. Negative reviews mostly relate to issues with shipping or defective products, but's customer service team promptly resolves these issues.

Community Involvement: does not have any community involvement programs at this time.

Shipping and Costs:

Shipping costs are determined at checkout and vary depending on the size and weight of the rug and the shipping destination. offers free shipping on orders over $50, and orders are typically shipped within 1-3 business days. International shipping is limited, and additional customs fees may apply. In conclusion, offers a range of high-quality and affordable rugs, backed by a user-friendly website, excellent customer service, and hassle-free returns and refunds policy. Customers looking for affordable and durable rugs should consider as a viable option.