Users Voice for Sabonusa

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Sabonusa Overall rating
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User Interface
Quality

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Review article published on: 05 Sep 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.6 1 4.1 4.1 4.8
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Sabonusa Review by

Introduction

SabonUSA.com is a popular online store that offers high-quality bath and body products. The company was founded in 1997 in Tel Aviv, Israel and has since grown to become a worldwide brand that caters to customers in over 40 countries. Sabon's products are made with natural ingredients of the highest quality and are cruelty-free.

Pros and Cons

Pros: SabonUSA.com offers a vast selection of body and bath products, including soap bars, body wash, lotions, and candles. All products are made with natural ingredients, ensuring that they are safe for all skin types. Customers can take advantage of free shipping on orders over $65, and the website is easy to navigate. Cons: The prices of Sabon's products may be deemed expensive by some customers, and some products may not suit everyone's personal preference.

User Experience

SabonUSA.com offers a pleasant user experience, with an easy-to-navigate website that is responsive and mobile-friendly. Customers can browse products by category, ingredients, or collections, and each product has detailed information, including reviews and ingredients. Ordering on the website is straightforward, and customers can create an account to track their orders.

Pricing and Value for Money

Sabon's prices are slightly high, but the products' quality justifies the prices. Customers can get excellent value for money by purchasing products in sets or taking advantage of the various promotions and discounts available on the website.

Alternatives

SabonUSA.com's primary competitors include Bath & Body Works, L'Occitane, and The Body Shop. Each of these companies offers similar products, but Sabon's commitment to using natural ingredients sets it apart as a high-end brand.

Customer Service

Sabon offers excellent customer service, with a dedicated customer service team available to answer questions or deal with any issues. The company also offers a live chat service for customers who prefer a more immediate response.

Product Quality and Selection

The quality of Sabon's products is exceptional, with all products made with natural ingredients to ensure they are safe for all skin types. The company offers an extensive selection of body and bath products, including soap bars, body wash, lotions, and candles. Many of these products come in different collections, ensuring that there is something for everyone.

Website Usability

SabonUSA.com's website is user-friendly, with an easy-to-navigate interface that makes it simple to find products. The website is optimized for mobile use, making it easy to shop on the go.

Returns and Exchanges

Sabon offers a 30-day return and exchange policy for products that are unused and still in their original packaging. Customers are responsible for the shipping costs of returning the product.

Promotions and Discounts

Sabon often offers promotions and discounts, including free gifts with purchase, limited-time sales, and discounts on select products. Customers can sign up for Sabon's newsletter to receive updates on the latest promotions and discounts.

Reputation

Sabon has an excellent reputation, with many customers praising the quality of the products and the excellent customer service. The company has won several awards for its products, including the Cosmopolitan Beauty Awards.

Payment Options

SabonUSA.com accepts a variety of payment options, including credit cards, PayPal, and ShopPay.

Loyalty Programs

Sabon does not offer a traditional loyalty program, but customers can sign up for Sabon's newsletter to receive exclusive discounts and promotions.

Customer Reviews

Customer reviews on Sabon's products are generally positive, with many customers praising the quality of the products and the excellent customer service.

Community Involvement

Sabon is committed to promoting sustainability and using natural ingredients in its products. The company is involved in various community projects, including supporting local farmers and promoting eco-friendly packaging.

Shipping and Costs

Sabon offers free shipping on orders over $65, with a flat rate of $7.95 for shipping on orders below $65. The company ships throughout the United States, and customers can choose from several shipping options, including standard, expedited, and overnight shipping.