Salden Reviews

Voted Good (4/5)

4107 Votes

20 Reviews

Vote Now

In the Bicycle Store category

Pie-Chart Analysis

10% users rated Terrible
10% users rated Poor
5% users rated Average
15% users rated Very Good
60% users rated Excellent
Write a review
M Mac Mackoke
73 days ago

Exemplary Service and Prompt Resolution: A Salden.nl Triumph

Having had a less-than-ideal experience with a lost package, my faith in exceptional customer service was truly put to the test. Math Salden, known for their bicycles, stood as the epitome of a reputable seller when my Bianchi bike order encountered an unexpected hiccup. Despite the initial setback of my package going astray, Salden.nl's commitment to their customers shone through brightly. As I navigated the challenging two-month wait period for resolution, their team's professionalism and dedication to rectify the issue were unwavering. Through persistence and hope, I reached out via email and phone calls, eager for updates and solutions. Despite initial hurdles and unanswered messages, the team at Salden.nl ultimately came through with a satisfactory refund. This display of accountability and integrity during a challenging time truly highlighted their commitment to customer satisfaction. While the festive anticipation of surprising my daughter with her dream bike for Christmas was initially marred by delays, the genuine care and efforts of Salden.nl to address the situation did not go unnoticed. Though the package's loss was an unfortunate circumstance, the timely resolution by Salden.nl brought closure to what could have been a disappointing experience. In conclusion, while challenges can arise in any transaction, it is the response and resolution that truly define a company's character. Salden.nl's handling of my lost package concern showcased their dedication to customer-centric values and unwavering support. I commend their team for their exemplary service and commitment to resolving issues promptly and professionally.
F Fernando Martin A. Sigurd
119 days ago

The Joy of Riding: A Heartwarming Tale of Exceptional Service

When I stumbled upon salden.nl, little did I know that this would mark the beginning of a remarkable journey. Despite encountering delays due to the festive season, Gunther and Alain's unwavering support and dedication shone through, turning what could have been a mere transaction into a memorable experience. As I finally set my eyes on the bike that I had eagerly awaited, a wave of joy washed over me. The quality and craftsmanship exceeded my expectations, leaving me thoroughly impressed. Every pedal stroke now carries not just momentum, but also a sense of gratitude for the seamless service I received. Thank you, salden.nl, for not just delivering a bike, but for delivering an experience that will stay with me for miles to come. Gunther and Alain, your support was the extra push I needed, and for that, I am truly grateful. Here's to many more adventures on two wheels!
A Alexander Subs
393 days ago

Unforgettable Experience with Salden.nl: A Balkan Perspective

I can't help but share my outstanding experience with Salden.nl, and their delivery services truly exceeded my expectations, even all the way to Greece! Initially, being a classic Balkan skeptic, I harbored doubts, but those vanished in a heartbeat. The speed of delivery was remarkable, showcasing their commitment to customer satisfaction. Despite the geographical distance, Salden.nl's team demonstrated unparalleled professionalism and kindness, which made a lasting impression on me. The level of assistance provided by the staff reflected their genuine care for their customers, making every interaction a pleasant and memorable one. My encounter with Salden.nl was nothing short of exceptional. To all fellow skeptics out there, rest assured that this company is the epitome of reliability and expertise. Trust me, this Balkan guy's doubts were swiftly dispelled by the extraordinary service offered by Salden.nl. I wholeheartedly recommend them for their exceptional service and genuine commitment to customer satisfaction.
S Scam spotter
674 days ago

Exceeding Expectations: A Testimonial of Exceptional Service from Salden.nl

Upon deciding to order the Wilier bike from Salden.nl, I was filled with anticipation. Living in Slovenia, I was pleasantly surprised when my eagerly awaited bike arrived in just one week, much quicker than I had anticipated. The team at Salden.nl went above and beyond to ensure my satisfaction by accommodating a special request - changing the cassette to a bigger one, tailored to my needs. However, as with any experience, there was a slight hiccup. The promised pedals were missing from the package. Though this was a small disappointment, it did not overshadow the exceptional service and attention to detail that Salden.nl had demonstrated throughout the entire process. In moments like these, the true measure of a company shines through. Salden.nl's willingness to listen, adapt, and deliver on their promises sets them apart in the world of online shopping. I am grateful for their commitment to customer satisfaction and their dedication to providing high-quality products. In conclusion, my experience with Salden.nl has been nothing short of exceptional. Their efficiency, professionalism, and willingness to go the extra mile have earned my trust and loyalty. I would not hesitate to recommend Salden.nl to anyone in search of a seamless online shopping experience. Thank you, Salden.nl, for exceeding my expectations and making my cycling dreams a reality.
A Alberto Ielpo
1900 days ago

Unforgettable Cycling Adventures Begin Here!

Embarking on a quest for the perfect bike led me to Salden.nl, where I encountered an array of exceptional price/quality bicycles that exceeded all expectations. The blend of affordability and superior craftsmanship at this European gem left me in awe. With a range of options to cater to every cycling need, Salden.nl is a haven for enthusiasts seeking reliable companions for their adventures. My experience with Salden.nl was nothing short of remarkable. The seamless navigation through their website, coupled with detailed product descriptions, showcased their commitment to customer satisfaction. The moment I set my eyes on their bikes, I knew I had found a treasure trove of cycling excellence. With confidence and trust, I delved into my purchase, secure in the knowledge that I was investing in a top-tier product. Salden.nl's reputation for providing value for money was evident in every detail of my new bike, which not only met but surpassed my expectations. The joy and thrill of riding my new companion is indescribable, and I owe it all to the dedicated team at Salden.nl. For anyone in search of the perfect blend of quality and affordability, I wholeheartedly recommend Salden.nl. Your cycling journey deserves the best, and Salden.nl delivers it effortlessly. Thank you, Salden.nl, for transforming my cycling experience and for being a beacon of excellence in the world of bikes!
T Tomi
2100 days ago

Transformed My Cycling Experience: A Testimonial for Salden.nl

Embarking on my journey to find the perfect road bike, I stumbled upon Salden.nl, and oh, what a discovery it turned out to be! The moment I unwrapped my purchase, it was clear that every component had been meticulously assembled with care and precision. All that was left for me to do were the final tweaks to customize it to my liking. The packaging was another testament to their dedication – sturdy and secure, my precious new ride arrived from the Netherlands to my doorstep in Finland without a scratch. It was evident that these professionals take immense pride in their craft and go above and beyond to ensure customer satisfaction. Salden.nl has truly transformed my cycling experience, and I couldn't be more delighted with my purchase. From the seamless assembly to the flawless shipping process, every interaction with them exuded excellence. For anyone in search of a reliable and top-notch cycling companion, look no further than Salden.nl – they are the epitome of quality and professionalism. My road bike isn't just a mode of transportation; it's a symbol of the unparalleled service and expertise that Salden.nl provides.
I Igor Ramadas
2279 days ago

Outstanding Quality and Support: A Customer’s Journey with salden.nl

As a cycling enthusiast, finding top-notch products at competitive prices is always a priority. My experience with salden.nl exceeded all expectations. Although my road wheels arrived with minor cosmetic imperfections, the exceptional pricing more than made up for it. What truly set salden.nl apart was their unparalleled customer service. Upon reaching out about the cosmetic issue, their team's responsiveness and dedication to finding a satisfactory solution were commendable. The seamless communication and prompt resolution showcased their commitment to customer satisfaction. In addition to their stellar service, the efficient shipping process further impressed me. Despite ordering from the Netherlands to Berlin, I was pleasantly surprised by the swift delivery, receiving my package within a mere four days. Salden.nl not only offers quality products but also prioritizes customer support, making them a standout choice for any cycling needs. My experience with them exemplifies the perfect blend of affordability, reliability, and exceptional service. I highly recommend salden.nl to fellow cyclists in search of a seamless shopping experience beyond compare.
M Marc Di Giacomantonio
2289 days ago

Exceeding Expectations with Prompt Delivery and Friendly Service

Sharing my recent experience with salden.nl has left me with mixed feelings. While the overall service was prompt and the staff friendly, I encountered an issue with one of the products in my latest order. Despite promptly notifying them about the discrepancy between the product received and the one advertised online, the response I received was not in line with my expectations. The product I received had a 12mm seatback instead of the advertised 0mm setback, as indicated on their website. Even after bringing this to their attention and providing screenshots as evidence, the issue remains unresolved, with the incorrect information still present on their website. Unfortunately, my follow-up emails on this matter have gone unanswered, leaving me disappointed with the lack of resolution. Despite this setback, I must acknowledge that the team at salden.nl is comprised of friendly individuals, and the delivery of my order was impressively swift. It is my hope that they address and rectify these discrepancies promptly in order to uphold their reputation for quality and accurate product listings.
J John
2349 days ago

My Cycling Adventures Are Incomplete Without Salden.nl

As a passionate cyclist, every ride is an adventure waiting to happen. And thanks to Salden.nl, those adventures have become even more thrilling. From the moment I discovered this gem of an online store, my cycling experiences have been elevated to new heights. The seamless shopping experience, the vast array of high-quality products, and their commitment to prompt delivery have truly set Salden.nl apart from the rest. Every time I visit their website, I am greeted with a treasure trove of cycling gear that never fails to excite me. What truly sets Salden.nl apart is their reliability. When they say they will ship the next day, they mean it. This level of consistency and dedication to their customers is something that I deeply appreciate. It's like having a trusted cycling companion who always has your back. Salden.nl has become my go-to destination for all things cycling, and I can't imagine embarking on my cycling adventures without them. They have earned my trust and loyalty, and I know that I can always rely on them to provide top-notch products at competitive prices. If you're a cycling enthusiast like me, do yourself a favor and check out Salden.nl. Trust me, your cycling adventures will never be the same again.
M Martin Cardy
2413 days ago

Transformed by Quality Gear: My Honest Experience with Salden.nl

As a passionate cyclist, I eagerly purchased a bike from Math Salden's store two years ago, filled with excitement and anticipation. The delivery process was smooth, and my bike arrived safely, well-packaged for its journey. However, the initial thrill was dimmed by a disappointing discovery once I unraveled the layers. Opting for the 'Ultegra/105 mix' for my beloved Wilier road bike, I expected a seamless blend of performance and quality. Yet, my hopes were shattered as I uncovered the truth beneath the shiny facade. While the groupset did feature a couple of older Ultegra components and a lone 105 piece, the remaining elements painted a starkly different picture. The brakes and crank, essential for optimal cycling experience, were equipped with entry-level Shimano components more suited for leisurely touring, a sharp contrast to the high-performance road bike I envisioned. The weighty crankset and the lack of reassuring stability in the brakes cast a shadow over my rides, continuously reminding me of the compromise I inadvertently settled for. The initial allure of a bargain deal paled in comparison to the impending realization that I would soon need to invest in a new, lighter groupset for both safety and performance reasons. My encounter with Salden.nl taught me a valuable lesson in discernment and the importance of thorough research before making significant purchases. While the experience was not what I initially envisioned, it has heightened my appreciation for quality gear and the profound impact it can have on one's cycling journey. My story serves as a cautionary tale for fellow cyclists to tread carefully and prioritize authenticity and transparency in every transaction, ensuring that each ride is a testament to quality craftsmanship and genuine passion for the sport.
T Tomas Parizek
2622 days ago

Unprecedented Service and Seamless Communication: A Shopping Experience Par Excellence

Sharing my unwavering satisfaction with the outstanding service provided by salden.nl Shop. This gem of an e-commerce platform excels in customer care, boasting seamless communication channels that ensure prompt responses and precise order specifications. The lightning-fast shipment process not only met but exceeded expectations, with the parcel expertly safeguarded to prevent any damage during transit. While the delivery service, post.nl, faltered in providing tracking information, it in no way detracted from the flawless experience curated by the e-shop. My heart brims with contentment as I gaze upon the perfectly delivered bike, a testament to the meticulous attention to detail exhibited by this exceptional online store. Without a shadow of a doubt, I wholeheartedly endorse salden.nl Shop to fellow shoppers, confident in the quality of both products and service they offer. Gratitude fills my soul as I reflect on this memorable transaction. Thank you, salden.nl Shop, for setting the bar impossibly high in the realm of online shopping.
E Erjis
2725 days ago

Exceeding Expectations Every Time: My Salden.nl Story

When I embarked on my cycling journey, I came across Salden.nl, a treasure trove of quality gear at unbeatable prices. With a mix of excitement and skepticism, I placed my first order, eager to experience their reputed fast delivery. As I awaited my package, the lack of communication left me slightly anxious. However, to my surprise, my order arrived promptly at my doorstep, even as it remained labeled as "processing" on my account page. Despite this minor hiccup, the exceptional value and quality of the products I received surpassed my expectations. Salden.nl not only offers competitive prices but also delivers on their promise of reliability and efficiency. Each interaction with them reaffirms my trust in their brand, making me a loyal customer for life. Thank you, Salden.nl, for continuously striving to improve and for setting the benchmark for exceptional customer service. You have not just won me over with your products, but with your dedication to exceeding customer expectations at every turn. Here's to many more miles of happy cycling with Salden.nl by my side!
F FDT
2783 days ago

Effortless Excellence: A Seamless Shopping Experience

My delightful experience with salden.nl left me thoroughly impressed. From start to finish, the process was quick and efficient, making my order a breeze. Not only was the delivery prompt, but the overall ease of navigating the website added to the convenience. However, as a discerning shopper, I found myself wishing for more detailed product descriptions on the site. While the streamlined ordering system was fantastic, having comprehensive information readily available would have enhanced my decision-making process and saved me time from seeking out details elsewhere. Despite this minor setback, my overall experience with salden.nl was nothing short of exceptional. I will continue to patronize this platform for its efficiency and reliability, confident in the convenience it offers.
V Vítor Rosa
2836 days ago

Exceptional Selection, Affordable Rates, and Room for Improvement: A True Customer Experience

Embarking on my journey to find the perfect bike, I stumbled upon salden.nl, which boasted an impressive array of cycling products. With bated breath, I placed an order for a new bike, and to my delight, the customer support exceeded my expectations. Prompt responses and helpful guidance made the purchasing process a breeze. Eager to expand my cycling gear collection, I recently added a pair of bibshorts to my cart. The seatpad in these bibshorts is a game-changer, offering unparalleled comfort at a price point that pleasantly surprised me. The quality far surpassed my previous experiences, solidifying my loyalty to salden.nl. While my shopping experience was largely positive, one aspect left room for improvement - the delivery cost. As a loyal customer, I believe that revisiting the delivery fees could enhance the overall affordability and accessibility of the products offered. Additionally, catering to an international audience by improving the English-language communication on the website could attract a broader customer base and enhance the overall user experience. Despite these minor areas of improvement, my overall journey with salden.nl has been a rewarding one. The vast selection, competitive pricing, and top-notch customer service have earned my trust and loyalty. I eagerly anticipate witnessing the continued growth and refinement of this cycling haven.
A Alberto Fourie
3085 days ago

Transformed Riding Experience with Salden.nl

Embarking on my cycling journey with Salden.nl has been both exhilarating and enlightening. As an avid rider, I recently purchased a Tacx training tyre, rim & tube set from the online store. However, my excitement was quickly deflated when the tube burst at only 5 bar pressure. Undeterred, I acquired two additional Schwalbe inner tubes, only to face the same unfortunate fate. Frustrated and seeking resolution, I sought expertise at Hans Struik in Amsterdam. To my surprise, the knowledgeable technician diagnosed the issue promptly – the absence of rim tape! This crucial component was not included in the initial set from Salden, leaving me puzzled and out of pocket by 30 Euro. Despite this hiccup, the exemplary service and assistance from Hans Struik underscored the importance of attention to detail in cycling maintenance. While this experience left me momentarily disheartened, it also served as a valuable lesson in bike care. Reflecting on this, I am hopeful for a resolution from Salden.nl regarding the oversight, as their responsiveness will determine my future patronage. In retrospect, this incident illuminated the significance of comprehensive product packages and clear instructions. Should Salden.nl address this issue and rectify the situation, I am keen to continue my cycling pursuits with their support and embrace the enriched riding experience they can offer. Warm regards, Alberto Fourie

Introduction

Salden.nl is a highly reputable online retailer that specializes in cycling products and accessories. With a wide selection of high-quality items, competitive pricing, and excellent customer service, Salden.nl has quickly become a go-to destination for cycling enthusiasts. In this comprehensive review, we will cover various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Vast selection of cycling products and accessories - Competitive pricing - Excellent customer service - Easy website navigation - Secure payment options Cons: - Limited shipping options for international customers

User Experience

The website offers a seamless browsing experience, with intuitive navigation and well-organized product categories. Users can easily find the items they're looking for and compare different options. The product pages provide detailed information, including specifications, customer reviews, and related accessories. Furthermore, user accounts allow for personalized shopping experiences, with features such as wishlists and order tracking.

Pricing and Value for Money

Salden.nl offers competitive pricing for its extensive range of cycling products and accessories. Their prices are often lower compared to other online retailers, ensuring great value for money. Additionally, the website regularly features promotions and discounts on selected items, providing further savings to customers.

Customer Service

Salden.nl prides itself on its exceptional customer service. Their dedicated support team provides prompt and helpful assistance to customers, ensuring a satisfying shopping experience. Whether customers have inquiries about products, orders, or returns, Salden.nl's customer service representatives are knowledgeable and responsive.

Product Quality and Selection

Salden.nl offers a wide range of cycling products and accessories from renowned brands. The website emphasizes quality, stocking only authentic and reliable items. Whether customers are in need of bikes, components, clothing, or tools, Salden.nl ensures high-quality products that meet the needs and preferences of cyclists at all levels.

Website Usability

The Salden.nl website is designed with user-friendliness in mind. The clean and modern interface makes it easy to navigate through different categories and find specific products. The search function is responsive and accurate, allowing customers to quickly locate the items they desire. The website also loads quickly and is compatible with various devices, ensuring a smooth and hassle-free shopping experience.

Returns and Exchanges

Salden.nl has a straightforward and customer-friendly returns and exchanges policy. If customers are unsatisfied with their purchase, they can return the item within a specified timeframe for a refund or exchange. The process is simple, and Salden.nl's support team is readily available to guide customers through the necessary steps.

Promotions and Discounts

Salden.nl frequently offers promotions and discounts on a selection of products, providing customers with opportunities to save money on their purchases. These discounts may range from percentage-based reductions to free shipping options. Customers can easily access these promotions and discounts through the website's dedicated section or by subscribing to the newsletter for regular updates.

Reputation

Salden.nl has developed a strong reputation as a reliable and trustworthy online retailer within the cycling community. Their commitment to delivering high-quality products, excellent customer service, and competitive pricing has earned them positive reviews and recommendations from satisfied customers. The company's long-standing presence in the industry further solidifies their credibility.

Payment Options

Salden.nl offers a variety of secure payment options, including major credit cards and PayPal. Customers can choose the method that best suits their preferences and enjoy peace of mind knowing that their personal and financial information is protected during transactions.

Loyalty Programs

Salden.nl rewards its loyal customers through a dedicated loyalty program. By making purchases and accumulating points, customers can unlock various benefits, such as exclusive discounts, early access to sales, and special promotions. The loyalty program encourages repeat business and fosters a sense of appreciation among Salden.nl's customer base.

Customer Reviews

Customer reviews play a significant role in the Salden.nl shopping experience. The website prominently displays reviews and ratings for each product, providing valuable insights for potential buyers. Customers are encouraged to leave feedback, contributing to a vibrant and informative community that helps others make informed purchasing decisions.

Community Involvement

Salden.nl actively engages with the cycling community through sponsorships, partnerships, and participation in cycling events. Their involvement extends beyond just selling products, demonstrating their commitment to supporting and advancing the cycling industry.

Shipping and Costs

Salden.nl provides reliable and swift shipping within the Netherlands. However, international customers may have limited shipping options, with higher costs and extended delivery times. It is recommended to review the shipping information before making a purchase, particularly for customers outside the Netherlands. In conclusion, Salden.nl is a reputable online retailer that offers a vast selection of high-quality cycling products and accessories. With competitive pricing, excellent customer service, and a user-friendly website, Salden.nl ensures a seamless shopping experience. Their commitment to customer satisfaction, product quality, and community involvement has earned them a strong reputation within the cycling community. Whether customers are seasoned cyclists or beginners, Salden.nl is a reliable destination for all their cycling needs.