Users Voice for Samedelman

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Samedelman Overall rating
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Review article published on: 16 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 3.9 4
Jul 2022 5 1.2 4.4 1.4 3.5 5
Aug 2022 5 1.5 2.8 5 3.3 3.7
Mar 2023 1 1.2 4.5 5 3.8 2.4
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Detailed Samedelman Review by


Sam Edelman is a footwear and clothing brand that offers trendy and stylish products for men, women, and children. The company was founded in 2004 by Sam Edelman, a renowned shoe designer. Today, is one of the leading e-commerce websites where customers can buy high-quality, fashionable footwear, bags, and clothing.

Pros and Cons

  • Wide range of products for men, women, and kids
  • High-quality products
  • User-friendly website design
  • Free shipping on orders over $50
  • Easy returns and exchanges policy
  • Products are expensive
  • Limited size ranges for some products
  • Some customers complain about product quality issues

User Experience is an easy-to-use website that offers a seamless browsing experience. The site has a clean design, and the navigation is simple and intuitive. The products are arranged in categories, and customers can easily filter the products based on their preferences. The site also has a search bar that helps customers find products quickly.

Pricing and Value for Money

The prices of products on are relatively high, considering that the products are premium and of high quality. However, the prices reflect the value of the products, and customers get their money's worth. The company also offers promotions and discounts, which help customers save money.


Some alternatives to include:
  • Nordstrom
  • Dillard's
  • Zappos
  • DSW
  • Bloomingdale's

Customer Service

The customer service team at is friendly, knowledgeable, and responsive. The company offers various channels for customers to contact them, including email, phone, and live chat.

Product Quality and Selection offers high-quality products that are made with premium materials. The company also offers a wide range of products for men, women, and kids, including shoes, bags, and clothing.

Website Usability has a user-friendly website design that is easy to navigate. Customers can easily find products and make purchases without any difficulty. The website is also optimized for mobile devices, making it easy for customers to make purchases on the go.

Returns and Exchanges offers a hassle-free returns and exchanges policy. Customers can return or exchange products within 30 days of purchase, provided the products are in their original condition and packaging.

Promotions and Discounts offers various promotions and discounts to customers. Customers can sign up for the company's email newsletter to receive updates on promotions and discounts.

Reputation has a good reputation in the market. The company is known for offering high-quality products that are stylish and trendy. The customer service is also excellent, and the company has a loyal customer base.

Payment Options accepts various payment options, including credit cards, debit cards, PayPal, and Apple Pay.

Loyalty Programs does not offer a loyalty program for customers. However, the company offers promotions and discounts to customers who sign up for the email newsletter.

Customer Reviews

The customer reviews of are generally positive. Customers praise the quality of products and the customer service.

Community Involvement is involved in various charitable causes. The company has partnered with Dress for Success to help women achieve economic independence by providing them with professional attire and career development tools.

Shipping and Costs offers free shipping on orders over $50. For orders under $50, the shipping cost is $5. The company also offers expedited shipping options for an additional cost.

Samedelman Recent User Reviews


Reviewer Name: Caroline

Review Submission Date: 2021-01-06

Review Title: Avoid at all costs
Customer Support   



User Interface          


Review Description: By far the worst company I have ever dealt with. Bought boots at almost £200 that fell apart within 2 wears. Timpsons said they were so badly made they could not be repaired. Returned to Sam Edelman 3 months ago (postage to US was £30), they have acknowledged boots are faulty but still no refund.



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