Users Voice for Sansiled

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Sansiled Overall rating
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User Interface

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Review article published on: 31 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 4.2 2 4.6 5 1.5
Feb 2023 5 5 1 5 1.3 5
Mar 2023 5 5 5 5 1.2 5
Line Chart for Rating of peer stores

Detailed Sansiled Review by

Introduction is an e-commerce platform that specializes in high-quality LED lighting products. They offer a wide selection of lighting options for both residential and commercial use, including outdoor lighting and indoor lighting fixtures. Sansiled's website is easy to navigate and offers a wide range of products at competitive prices.

Pros and Cons

  • Wide selection of lighting options
  • Competitive prices
  • Easy to navigate website
  • High-quality products
  • No physical stores. Only available online
  • Limited customer reviews available
  • Shipping costs may vary

User Experience provides a user-friendly experience with easy navigation and clear descriptions of products. Browsing and searching for products is clear and user-friendly, making it easy for customers to find exactly what they need. Users can also easily filter products by categories, making their selection process easier.

Pricing and Value for Money offers a competitive pricing structure with quality and durability that surpasses many of their competitors. They provide excellent value for money, especially when compared to big-box stores that charge more for the services and products that they provide.


Sansiled has many alternatives, some of which include:
  • Landscape Lighting World
  • The Lightbulb Co.
  • LED Hut

Customer Service's customer service is responsive, friendly, and helpful. They have multiple forms of communication available, including email and phone support. Additionally, their website features a comprehensive FAQ section that can help answer common questions.

Product Quality and Selection provides exceptional product quality and selection, with a range of lighting options fit for any application. Their products are made of high-quality materials, ensuring that they remain durable and long-lasting.

Website Usability

Navigating is a breeze. The website is easy to use, with a well-organized and intuitive interface. The search bar and filtering options make it easy to find specific products, and their product pages provide all the necessary information, including pricing, material, and shipping options.

Returns and Exchanges has a clear and transparent return and exchange policy. They accept returns and exchanges up to 30 days after the purchase and provide a 1-year warranty on all products. Customers should contact customer service to initiate the return process.

Promotions and Discounts frequently runs promotions and discounts, which customers can find on the website's "sales" section. Additionally, new customers can receive a discount of 5% on their first purchase by signing up for the newsletter.

Reputation maintains a good reputation for providing high-quality, durable LED products. They have been in business for over five years and have made a name for themselves with their quality offerings, competitive prices, and excellent customer service.

Payment Options accepts payments from all major credit cards, including Visa, Mastercard, American Express, and Discover. They also accept payment via PayPal.

Loyalty Programs does not offer any loyalty programs at this time.

Customer Reviews has limited customer reviews available, but the ones that are available are overwhelmingly positive. Customers praise the high quality of the products and their durability, as well as the helpful customer service.

Community Involvement does not have any community involvement initiatives at this time.

Shipping and Costs offers free shipping on all orders over $49. Orders under $49 will incur a shipping fee, which varies by weight and destination. Shipping is only available within the continental United States. Shipping is typically fast, with most orders being delivered in four to six business days.