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Review article published on: 15 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4 2.9 5 5
Jul 2022 5 3.9 3.5 2.7 1.2 3
Aug 2022 5 4 3.3 2.8 1.5 5
Mar 2023 5 4.4 3.8 1.8 1.2 2.7
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Detailed Sarahflint Review by

Introduction

Sarahflint.com is an online luxury shoe retailer that offers high-quality footwear for women. The business was founded in 2013 by Sarah Flint, a designer who combines fashionable design with comfort and practicality. The website offers a range of flats, heels, boots, and sandals that are made from fine materials such as Italian leather.

Pros and Cons

Pros: - High-quality footwear made from fine materials - Practical and comfortable designs - Variety of styles available - Free shipping and returns in the US - Great customer service Cons: - Pricier than some other shoe retailers - Limited selection for men

User Experience

The website is easy to use and navigate, with a clean and modern design. They offer a range of features such as product reviews, size and fit guides, and a Q&A section. They also provide free shipping and returns in the US, which makes shopping with them stress-free.

Pricing and Value for Money

Prices for Sarah Flint's shoes generally range from $200 to $700. Although this may seem steep, the quality of the materials and craftsmanship justifies the price point. They also offer a flexible payment plan option, which allows customers to split the cost of a purchase into 4 interest-free payments which make it more affordable.

Alternatives

Some alternatives to Sarah Flint include Stuart Weitzman, Aquazzura, and Jimmy Choo. However, Sarah Flint's focus on comfort and practicality makes them stand out from the competition.

Customer Service

Customer service is an important aspect of any business, and Sarah Flint certainly excels in this department. They offer multiple ways to get in touch, including phone, email, and live chat. They also have a Q&A section and a size and fit guide on their website to help customers make informed decisions.

Product Quality and Selection

The quality of Sarah Flint's shoes is outstanding, with attention to detail and the use of fine materials. The selection of styles is varied, but they mainly focus on women's footwear with limited selection for men. However, they do have multiple color and material options available for each design.

Website Usability

Their website is well-designed and user-friendly, making it easy to browse and find what you need. The product pages provide plenty of details and images to help customers make informed decisions. Their payment and checkout process is also straightforward, which adds to a smooth shopping experience.

Returns and Exchanges

Sarah Flint offers free returns and exchanges in the US, which gives customers peace of mind. They also provide a pre-paid shipping label and a return form with every order to simplify the process.

Promotions and Discounts

Sarah Flint occasionally offers promotions and discounts, such as their referral program, where customers can receive discounts when they refer friends. The company also offers a flexible payment plan option, which allows customers to pay in installments.

Reputation

Sarah Flint has built a solid reputation for offering high-quality, comfortable, and stylish footwear. They have been featured in several publications, such as Vogue, Elle, and The New York Times. They also have a loyal following of customers who swear by their shoes.

Payment Options

Sarah Flint offers a range of payment options, including credit cards, PayPal, Amazon Pay, and Klarna. The flexible payment plan option is also available, allowing customers to pay in installments.

Loyalty Programs

Sarah Flint doesn't offer a formal loyalty program, but they do offer a referral program which rewards customers for referring their friends.

Customer Reviews

Customer reviews on Sarah Flint's website are generally positive, with customers praising the quality and comfort of their shoes. There are also plenty of reviews online which attest to their great customer service and satisfaction.

Community Involvement

Sarah Flint partners with various charities such as She's The First and DonorsChoose, and has donated thousands of dollars to these organizations. They also use sustainable practices in their production process, such as using recycled and biodegradable materials.

Shipping and Costs

Sarah Flint offers free shipping and returns within the US. They also offer international shipping, which starts at $40. Customs and duties fees may apply for international orders, depending on the destination.

Sarahflint Recent User Reviews

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Reviewer Name: Dr Vo

Review Submission Date: 2021-08-25

Review Title: Wonderful customer service
Customer Support   

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Review Description: Wonderful shoes and customer service. Customer for life. They went above and beyond in an issue I had with a pair of shoes and I see they value their customers and stand behind their products.

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