Users Voice for Saramart

76% users rated Terrible
2% users rated Poor
0% users rated Average
2% users rated Very Good
20% users rated Excellent
Pie Chart Review Representation for Saramart
Saramart Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 1 4.7 4.2 4.3 3.7
Nov 2022 1 1 3.8 2.8 2.4 5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.5 4.2 3.4 1.7 2.7
Mar 2023 1.6 5 5 5 5 3
Line Chart for Rating of peer stores

saramart.com

paypal.com

everyplate.com

fragrancex.com

lookfantastic.com

banggood.com

Detailed Saramart Review by

Introduction

Saramart.com is an online marketplace that offers a variety of products ranging from electronics to groceries. It was launched in 2020 and has gained popularity for its affordable prices and extensive variety of products.

Pros and Cons

Pros:
  • Wide range of products
  • Low prices
  • User-friendly website
  • Easy return and exchange policies
Cons:
  • Customer service can be slow to respond
  • Slow shipping times
  • Limited payment options
  • Some products may be of lower quality

User Experience

The website is user-friendly and easy to navigate. The search function makes it easy to find specific products, and the product pages have detailed descriptions and customer reviews. However, the website does tend to be slow at times and may take longer to load.

Pricing and Value for Money

Saramart.com offers some of the lowest prices in the market, making it an excellent option for bargain hunters. The products are affordable, and the website frequently offers discounts and promotions. However, some customers have reported that the quality of certain products may not be worth the low price.

Alternatives

Competitors of Saramart.com include Amazon, Walmart, and Target. Each company offers its own advantages and disadvantages, so customers should consider their needs and preferences when choosing between them.

Customer Service

Saramart.com's customer service can be slow to respond, but the company does offer a live chat option on its website. Additionally, the return and exchange policies are easy to use and customer-friendly.

Product Quality and Selection

Saramart.com has an extensive selection of products, but customers should be cautious about the quality of some items. The website features a mix of name-brand and generic products, so customers should research the quality of the items they are interested in purchasing.

Website Usability

The website is user-friendly and easy to navigate, but it can be slow at times. The search function is effective, and the product pages are detailed and informative.

Returns and Exchanges

Saramart.com's return and exchange policies are easy to use and customer-friendly. The website allows for returns and exchanges within 30 days of purchase.

Promotions and Discounts

Saramart.com frequently offers discounts and promotions via its website and email newsletter. Customers can sign up for the newsletter to receive exclusive deals and announcements.

Reputation

Saramart.com's reputation is mixed, with some customers praising the low prices and selection while others have reported issues with customer service and shipping times. However, the company is still relatively new, so its reputation may change in the future.

Payment Options

Saramart.com accepts major credit cards, PayPal, and Google Pay. However, the website does not offer as many payment options as some of its competitors.

Loyalty Programs

Saramart.com does not currently offer a loyalty program for its customers.

Customer Reviews

The customer reviews on Saramart.com's website are mixed, with some customers praising the low prices and selection while others have reported issues with product quality and shipping times. Customers should read reviews before making a purchase to ensure that they are getting a product that meets their expectations.

Community Involvement

Saramart.com does not have a significant community involvement presence.

Shipping and Costs

Saramart.com offers free standard shipping on orders over $35. However, some customers have reported slow shipping times, so customers should be aware of this when making a purchase.

Saramart Recent User Reviews

User Rating

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Reviewer Name: Jacqueline McLachlan

Review Submission Date: 2023-01-26

Review Title: I ordered goods on 06012023 and have…
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Review Description: I ordered goods on 06012023 and have had no correspondence from this company. I did email the company regarding not receiving the items, but they are not answering my queries. looking for some response or a full refund.Buyers beware!!

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Reviewer Name: Monika K?pa

Review Submission Date: 2023-01-19

Review Title: All perfect
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Review Description: All perfect, came quickly. Very happy

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Reviewer Name: Mark Roberts

Review Submission Date: 2023-01-12

Review Title: Utter crap
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Review Description: Utter crap, unwearable quality and horrendous customer service … keep your money and avoid these thieving cowboys!

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Reviewer Name: Marius Cristea

Review Submission Date: 2022-12-25

Review Title: Positive experience
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Review Description: Positive experience ! I will buy again !

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Reviewer Name: customer

Review Submission Date: 2022-12-22

Review Title: Worst company ever
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Review Description: Worst company ever! I ordered a load of clothes for them to turn up so thin that you can see right through the jumpers. I ordered a bag that stinks of fish . Trying to get hold of them is just a waste of time. There impossible ! Then when you do your still waiting days for anything to happen. Been waiting 4 days just for them to decide If I'm eligible for a partial refund.! The take at least 5pound off everything you've ordered for the refund! Absolute joke of a "company"

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Reviewer Name: Leah Williams

Review Submission Date: 2022-12-17

Review Title: Only give partial refunds !!
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Review Description: Only give partial refunds !!! I sent back two items because the quality looked awful. Sent them photos of the products they requested, waited for approval only to receive a partial refund !! (50% refunded) ridiculous

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Reviewer Name: Zoe Hills

Review Submission Date: 2022-12-08

Review Title: If I could leave zero stars I would…
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Review Description: If I could leave zero stars I would ordered almost 3 weeks ago said delivered when home parcel was delivered but only to find 3 items missing can’t contact or get reply definitely won’t be using again!!!

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Reviewer Name: Robert Bills

Review Submission Date: 2022-11-29

Review Title: Worst company ever parcel said…
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Review Description: Worst company ever parcel said delivered even when the parcel company owned up to the sat nav not even being on my street at the time of delivery sent all proof still no refund or any correspondence after messaging them numerous of times! £70 down the pan do not order from them!

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Reviewer Name: Taylor O’Malley

Review Submission Date: 2022-11-26

Review Title: Didn’t receive a single parcel even…
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Review Description: Didn’t receive a single parcel even though it says it has been delivered on app . They are the worst .

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Reviewer Name: Kellie

Review Submission Date: 2022-11-20

Review Title: I’ve emailed Sara mart about an issue…
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Review Description: I’ve emailed Sara mart about an issue with my delivery going missing numerous times and still have not heard anything back from them!?