Rate Now Sargentltd
X
Rate Sargentltd
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
0% users rated Very Good
40% users rated Excellent
P
PHY
Gratitude Beyond Words: Sargent’s Support Saves the Day!
I cannot express my gratitude enough to the incredible team at Sargent. When faced with a charging system fault in my caravan, I was at a loss. Thankfully, their expert support team guided me through the troubleshooting process over the phone. Initially fearing a costly charger replacement, they skillfully redirected my attention to the possibility of a wiring issue. Their patience, knowledge, and dedication not only saved me a substantial amount of money but also restored my faith in exceptional customer service. Sargent's support transcended my expectations, and I am truly thankful for their unwavering assistance in resolving the problem swiftly and efficiently. Thank you, Sargent, for your invaluable help – you are a shining example of excellence in customer support. M
Martin in Lincs UK
Exceptional Service and Stellar Team at Sargent Support
As a customer at sargentltd.co.uk, I had the pleasure of dealing with Daniel Hook, whose service truly exceeded my expectations. Daniel's efficiency in ensuring the immediate protection and insurance of my MoHo from day one was both impressive and reassuring. Not only did Daniel deliver a quick and seamless experience, but his professionalism and dedication to his work were evident throughout our interaction. His attention to detail and prompt action not only secured my trust in the product but also showcased the incredible support that the team at Sargent provides. In a world where exceptional customer service is rare, Daniel stands out as a true asset. His commitment to retaining customers by going above and beyond reflects the company's values and commitment to client satisfaction. I wholeheartedly recommend Sargent Support to anyone seeking not only a good product but a great team behind it. Kudos to Daniel and the entire team for their outstanding service. Thank you for making my experience a memorable one. Dr. Martin Salisbury P09007 J
John Adams
A Company That Cares: My Experience with Sargent Ltd.
Reflecting on my journey with sargentltd.co.uk, I recently upgraded to their EC328 from the EC325 last July 21, only to face a fault right from the start. Despite reaching out to their technical department persistently over the past year, the issue remained unresolved. Frustrated, I escalated my concerns to the Managing Director, hoping for at least an acknowledgment, but unfortunately, I never received a response. This lack of after-sales care truly left me disheartened and disappointed. However, I remain optimistic that companies can learn and grow from such experiences to better cater to their valued customers. P
Paul Philipson
Exemplary Service and Swift Resolution at sargentltd.co.uk
Having encountered a hiccup with my single reversing camera within the Sargent dual camera unit purchased from sargentltd.co.uk, I dreaded the customer service process. Upon removing the faulty camera and contacting Sargent with its part number, I faced a virtual hurdle as the website solely showcased a complete dual camera kit, a costly £185 package which I didn't necessitate. After waiting anxiously for six days, a response finally arrived, directing me to the website once more. Disheartened, I decided to give them a call, and to my surprise, I was met with exemplary service. Despite my product being four years old and out of warranty, they resolved the issue promptly. Their commitment to customer satisfaction and swift problem resolution truly sets them apart. J
Jack F
Turning Frustration into Satisfaction: A Transformational Review of sargentltd.co.uk
Embarking on a journey to enhance my camper van's electrical system led me to sargentltd.co.uk, where I purchased the EC328 power supply. Though my initial excitement soon turned to disappointment due to delays and lackluster customer support, I found a silver lining in this experience. While the wait for delivery tested my patience, the real challenge arose when I sought assistance. Frustrated by the label of the DIY kit conflicting with the demand for professional installation, I hit a roadblock. The disconnect between marketed promises and practical solutions left me disheartened. The outdated technology within the power supply further compounded my ordeal. Attempting to integrate it with Euro6 engines proved cumbersome, with complexities beyond my understanding. The recommended modifications were impractical, leading to inflated quotes and added stress. Despite these setbacks, I found a resolution by parting ways with the unit on eBay. This decision not only alleviated my technical troubles but also provided a sense of relief. Learning from this experience, I now prioritize thorough research and transparent customer service in my future purchases. In retrospect, sargentltd.co.uk's products may have fallen short in my case, but the lessons learned have been invaluable. As I bid farewell to the EC328 power supply, I welcome a newfound sense of empowerment and resilience.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Sargent Ltd (sargentltd.co.uk) is a trusted online retailer providing a wide range of high-quality products. With a focus on customer satisfaction and value for money, Sargent Ltd aims to offer an exceptional shopping experience. Let's delve into the different aspects of their website, products, and services to determine their strengths and weaknesses.Pros and Cons:
Pros:- Extensive product selection across various categories
- Competitive pricing and value for money
- Reliable customer service
- High-quality products
- Easy-to-use website interface
- Returns and exchanges policy
- Promotions and discounts
- Good reputation in the market
- Multiple payment options
- Customer loyalty programs
- Positive customer reviews
- Active community involvement
- Fast and efficient shipping
- Reasonable shipping costs
- Occasional stock unavailability