Scalahosting User Reviews

Introduction:

Scala Hosting is a web hosting company based in the United States, with servers located in the US and Europe. The company offers a range of hosting services, including shared hosting, VPS hosting, cloud hosting, and reseller hosting. Scala Hosting aims to provide reliable, affordable hosting with excellent customer service.

Pros and Cons:

Pros: - Excellent customer support - Affordable pricing - Wide range of hosting services - Free migration for new customers - 99.9% uptime guarantee Cons: - Lack of transparency about server locations - Limited pricing options for some services

User Experience:

Scala Hosting prides itself on providing superior customer service. The company's support team is available 24/7 via live chat, email, or phone. Users report that support is responsive and knowledgeable, which is a definite plus. The company's website is easy to navigate, and account management is straightforward.

Pricing and Value for Money:

Scala Hosting's pricing is competitive with other hosting providers. The company offers a range of pricing options for shared hosting, VPS hosting, and cloud hosting. Scala Hosting's pricing is transparent, and there are no hidden fees. The company offers a 30-day money-back guarantee for peace of mind.

Alternatives:

Some alternatives to Scala Hosting include InMotion Hosting, Bluehost, and HostGator. These companies offer similar hosting services and pricing options.

Customer Service:

Scala Hosting's customer service is one of the company's strengths. The support team is available 24/7 via live chat, email, or phone. The team is responsive and knowledgeable, and users report that support issues are resolved quickly.

Product Quality and Selection:

Scala Hosting offers a range of hosting services, including shared hosting, VPS hosting, cloud hosting, and reseller hosting. The company's servers are located in the US and Europe, and the company uses SSD storage for faster performance.

Website Usability:

Scala Hosting's website is easy to navigate, with clear pricing information and an intuitive interface. Users can manage their accounts and access support easily.

Returns and Exchanges:

Scala Hosting offers a 30-day money-back guarantee for new customers. If users are not satisfied with the service, they can request a refund within 30 days of signing up.

Promotions and Discounts:

Scala Hosting occasionally offers promotions and discounts on hosting services. Users can check the company's website or social media pages for current offers.

Reputation:

Scala Hosting has a good reputation among users for providing reliable hosting services and excellent customer support. The company has been in business for over a decade and has thousands of satisfied customers.

Payment Options:

Scala Hosting accepts payment via credit card or PayPal. Users can also pay with Bitcoin or other cryptocurrencies.

Loyalty Programs:

Scala Hosting does not currently offer a loyalty program.

Customer Reviews:

Customer reviews of Scala Hosting are generally positive. Users appreciate the company's responsive support team, reliable hosting services, and transparent pricing.

Community Involvement:

Scala Hosting is not actively involved in community initiatives or charitable organizations.

Shipping:

Shipping is not applicable to Scala Hosting's services.

Costs:

Scala Hosting's costs vary depending on the hosting service selected. Shared hosting plans start at $3.95/month, while VPS hosting plans start at $10/month. Cloud hosting plans range from $9.95/month to $69.95/month. Reseller hosting plans start at $13.95/month. The company's pricing is generally affordable compared to other hosting providers.