Scarosso Reviews

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20 Reviews

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In the Shoe Store category

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5% users rated Average
0% users rated Very Good
65% users rated Excellent
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N Neven Tudoric
48 days ago

Walking on Cloud 9: A Seamlessly Stylish Experience

From the moment I clicked onto scarosso.com, I knew I was in for a treat. As I navigated through their website, every step felt like a breeze on a sunny day. Finding the perfect shoe size was a dream - slipping them on felt like Cinderella finding her glass slipper. The website design itself was a work of art, making my shopping experience not just convenient but a true pleasure. Overall, my experience with Scarosso was nothing short of magical.
I Issam Khoury
49 days ago

Tremendous quick delivery

My assessment for scarosso.com Tremendous quick delivery, nice high quality, nice costs!
J Jose Osorio
51 days ago

Exquisite Quality, Punctual Delivery, and Flawless Fit – A True Gem Among Online Stores!

Sharing my exceptional experience with scarosso.com is an absolute delight. From the moment I placed my order, the process was seamless, and the delivery was right on schedule, exceeding my expectations. The product quality was truly outstanding, reflecting meticulous craftsmanship and attention to detail. What truly impressed me was the impeccable fit, tailored to perfection, making me feel like each item was custom-made just for me. I am beyond satisfied and eager to return for more purchases, knowing that perfection awaits me every time.
S Shervin Mazaheri
52 days ago

Exceeding Expectations: A Testimonial of Unsurpassed Quality

When I stumbled upon scarosso.com, I was seeking the perfect pair of loafers. Little did I know that my search would lead me to a realm of unparalleled quality and craftsmanship. From the moment I opened the box, I was mesmerized by the attention to detail and superior materials used in crafting these shoes. Every aspect, from the stitching to the supple leather, exuded a sense of luxury that surpassed my wildest expectations. It was evident that each pair was meticulously crafted to perfection, earning a well-deserved 10/10 rating in my books. As I slipped my feet into those loafers, I felt a sense of satisfaction that can only come from owning a truly exceptional product. The comfort and style they provided were unparalleled, making me a loyal customer for life. Without a doubt, I will be returning to scarosso.com for all my future footwear needs. This experience has set a new standard for quality in my mind, and I cannot wait to explore more offerings from this remarkable brand. Thank you for exceeding my expectations and delivering a product that truly stands out in every way possible.
T turgut topaloğlu
53 days ago

A Shoe Lover’s Heartache: Delayed Delivery, Disappointing Service

As an avid shoe enthusiast, I eagerly placed an order with scarosso.com on November 26th. However, my excitement soon turned to frustration as weeks turned into months, and my much-anticipated shoes failed to arrive even by February 15th. The company's generic e-mail responses added salt to the wound, leaving me feeling neglected and undervalued as a customer. Venturing onto their social media platforms, I was disheartened to find a chorus of voices echoing my own experience – a sea of unresolved complaints from individuals who, like me, never received their orders. It became evident that my case was not an isolated incident, but rather a systemic issue plaguing the company. Navigating through the plethora of positive reviews on their website, I couldn't help but notice a common thread – the elusive phrase 'with invitation' attached to each glowing testimonial, casting doubt on the authenticity of the feedback provided. In conclusion, my journey with scarosso.com has been marred by unfulfilled promises and unmet expectations. I caution fellow consumers to proceed with caution when considering purchases from this company, lest they too fall victim to the disheartening cycle of delayed deliveries and disappointing service.
N Nassyre
53 days ago

Unveiling a Disappointment: A Customer’s Honest Review of Scarosso.com

After eagerly anticipating the arrival of my first purchase from Scarosso.com, I couldn't contain my excitement. However, my enthusiasm quickly turned into disappointment as I unwrapped the poorly handled package. The once immaculate packaging of the shoes was now a sorry sight, completely destroyed in transit. While the product itself was impeccable, the lack of care in packaging left a sour taste. As a customer willing to invest in quality, I expected the presentation to match the high retail prices. Regrettably, this oversight dimmed the initial thrill of unboxing my purchase. In the future, I hope Scarosso.com prioritizes the holistic customer experience, ensuring that every aspect, down to the packaging, reflects the premium quality they offer. As a believer in the brand's potential, I look forward to seeing improvements that truly wow customers, both in product and presentation.
J Jane Bartlett
58 days ago

Heartfelt Praise for Scarosso’s Exemplary Customer Care

Embarking on a journey to find the perfect pair of shoes, I stumbled upon Scarosso, and oh, what a delight it has been! Their service truly embodies excellence and care. When I sought an update on my delivery, their response was not just prompt but also laced with a genuine sense of professionalism and friendliness that instantly put me at ease. The moment my coveted Mu sling back Pumps arrived, I was met with beautifully packaged perfection that spoke volumes about Scarosso's attention to detail and commitment to quality. It's safe to say that I've fallen head over heels for my new pumps, and I already find myself eager to explore their collection further. In a world where exceptional service is a rare gem, Scarosso shines brightly, setting a standard that others can only aspire to match. For anyone seeking not just shoes but an experience that leaves a lasting impression, Scarosso is undoubtedly the destination of choice. Thank you, Scarosso, for elevating my shopping experience to one that's truly first class.
D Denise Bernardino
62 days ago

Unparalleled Service and Exceptional Quality

My recent experience with scarosso.com was nothing short of exceptional. From the moment I placed my order, I was impressed with the transparency and clarity in the delivery process. This gave me a sense of security and peace of mind, knowing exactly where my package was at all times. When my shoes arrived, I was blown away by the impeccable quality and craftsmanship. The attention to detail was remarkable, and the shoes exceeded my expectations in every way. I could immediately tell that I was holding a product of superior quality. As someone who values both style and durability in footwear, Scarosso has won me over as a loyal customer. I am eagerly looking forward to future purchases, confident that each item will be nothing short of perfection. Thank you for setting the bar high and delivering an unforgettable shopping experience.
D David Mercado
68 days ago

Exceeding Expectations: A Seamless Shopping Journey

Embarking on my quest for the perfect pair of shoes led me to scarosso.com, and what a pleasant surprise it was! From the seamless purchasing process to the hassle-free return policy, every step was crafted with precision and care. Despite encountering a small hiccup with the sizing being larger than expected, the swift and efficient return process showcased the brand’s commitment to customer satisfaction. The support team’s responsiveness and understanding made the entire experience a pleasant endeavor rather than a cumbersome task. Scarosso.com not only provided me with stylish footwear options but also set a benchmark for exceptional customer service. It's rare to find a company that values the customer journey as much as they do the product, and for that, they have earned my trust and loyalty. Thank you, scarosso.com, for not just meeting but exceeding my expectations. I look forward to continuing this stylish journey with you.
D Dimi
69 days ago

An Exceptional Experience with Scarosso: Quality, Service, and Hassle-Free Returns

I recently had the pleasure of experiencing Scarosso's exceptional product quality and top-notch service. The moment I unwrapped my order, I was immediately impressed by the superior craftsmanship and attention to detail. The shoes exuded nothing but quality, making me confident in my purchase decision. Though the size didn't quite fit right, the return process was a breeze. Scarosso seamlessly guided me through the steps, and before I knew it, I had the correct size on its way to me. Not only was the exchange swift, but the refund for the initial pair was processed without any delays, reflecting their commitment to customer satisfaction. Scarosso's dedication to providing a seamless shopping experience truly shines through their exceptional products and outstanding service. I am delighted with my purchase and would wholeheartedly recommend Scarosso to all my friends and family. Thank you for making online shopping a pleasure!
J Jurgita
70 days ago

Incredible Quality and Service – A Happy Customer’s Journey

After stumbling upon Scarosso.com, I was immediately drawn to their exquisite range of shoes. Intrigued by the positive reviews, I decided to make a purchase. And let me tell you, the quality of the shoes I received exceeded all expectations. From the moment I held the elegantly packaged box in my hands, I knew I was in for a treat. Despite initially facing a small hiccup with sizing, the customer service team was incredibly helpful and guided me through the returns process seamlessly. It took a bit of trial and error to find the perfect fit, but when I finally did, it was pure satisfaction. Every step of my journey with Scarosso.com has been nothing short of exceptional. The attention to detail in both their products and service is truly commendable. I am now a proud and content customer, ready to flaunt my perfect pair of shoes with confidence. Thank you, Scarosso, for your commitment to quality and customer satisfaction.
F finka neimarevic
70 days ago

A Genuine Heartfelt Review: Turning Bad Service into a Valuable Lesson

As a loyal customer of scarosso.com, I had high hopes when ordering a belt to complement my beloved shoes. However, my experience took a disappointing turn that left me feeling frustrated and undervalued. After placing my order at the end of November last year, I eagerly awaited the arrival of my purchase. January 2024 rolled around, and to my dismay, I received a message informing me that the belt was no longer in stock. Not only was I disappointed by the unavailability of the item I had been patiently waiting for, but the fact that my hard-earned money had been tied up in their system for so long without any proactive communication added to my frustration. It was a disheartening experience that made me question the level of service and commitment to customer satisfaction at scarosso.com. Despite this negative experience, I believe that every interaction, whether positive or negative, holds a valuable lesson. It taught me the importance of transparency, communication, and reliability in customer service. While I urge others to be cautious when considering scarosso.com for their purchases, I also view this experience as an opportunity for growth, both for the company and for future customers. It is my sincere hope that scarosso.com will take this feedback constructively and use it to improve their services, ensuring that no customer has to endure a similar disappointment in the future. As for me, I will continue to seek out businesses that prioritize their customers' satisfaction and establish trust through consistent and honest practices.
C Connor
72 days ago

The Confidence Boosting Shoe You Need

When I stumbled upon Scarosso.com, little did I know that I was about to find the perfect shoe for every occasion. The moment I slipped into their shoes, I felt like I was walking on clouds. Comfort? Check. Style? Double-check. These shoes are the epitome of versatility – effortlessly elevating my everyday look or adding flair to a formal outfit. From casual Fridays to fancy dinner parties, these shoes have become my go-to choice. I never realized the impact a good pair of shoes could have on my confidence until I experienced it firsthand. It's like they say, "When you look good, you feel good." Following the size guide was a game-changer. I finally found a brand that understands the importance of a perfect fit. No more cramped toes or loose heels – just pure comfort from morning to night. Scarosso.com has won me over, and I'm already planning my next purchase. If you want to step up your shoe game and boost your confidence along the way, look no further. This isn't just a purchase; it's an investment in yourself. Thank you, Scarosso.com, for bringing such style and comfort into my life.
M Melina
73 days ago

Exceeding Expectations: A Testimonial of Exceptional Service and Quality

From the moment I clicked "order" on scarosso.com, I knew I was in for a treat. As the package arrived, meticulously wrapped and secured, the anticipation grew. Unveiling my new shoes was a moment of pure joy – they were not just beautiful; they were exquisite, a true embodiment of craftsmanship and style. But what truly set Scarosso apart was their customer service. When doubts lingered about the sizing, a simple email to their team sparked a chain of helpful responses that went above and beyond. Prompt, courteous, and genuinely caring, they guided me through the process with expertise and compassion. In a world where quality often comes at the expense of service, Scarosso defies the norm. They have not only won me over with their outstanding products but also with their unwavering commitment to customer satisfaction. For anyone seeking not just shoes, but an experience of excellence, look no further than Scarosso.
C Cali Ornelas
75 days ago

A Journey of Disappointment and Frustration: My Experience with Scarosso.com

As I reflect on my recent interaction with scarosso.com, I am compelled to share my candid review. Initially drawn in by the allure of premium Italian footwear, my excitement quickly turned to frustration. Determining the correct size proved to be a daunting task, with minimal guidance from the customer service team. Hoping to resolve this, I ordered multiple sizes of the same shoe, banking on the return policy for clarity. However, this only led to further confusion as each shoe model seemingly demanded a different size. Despite the commendable quality of the products, the arduous journey of returning and obtaining a refund left me disheartened. Countless emails and a waiting period spanning over two months underscored the unreliability of their customer service. While Scarosso may boast a reputation for luxury, the lack of a seamless return and refund process overshadowed any semblance of prestige. Undoubtedly, there is no shortage of exceptional Italian shoe brands in the market, making it effortless to forgo any future dealings with this seemingly 'high-end' yet vexing company. My advice to fellow shoe enthusiasts: tread carefully before embarking on a shopping venture with scarosso.com.

Introduction:

Scarosso.com is an online luxury footwear brand known for its exceptional craftsmanship and timeless Italian designs. With a commitment to traditional shoemaking techniques, Scarosso offers a wide range of high-quality shoes for both men and women. From classic leather dress shoes to trendy sneakers, the brand caters to various style preferences.

Pros:

  • High-quality craftsmanship: Scarosso takes pride in producing shoes that are carefully handcrafted by skilled artisans in Italy. The attention to detail and use of premium materials ensure a superior product.
  • Diverse product selection: The brand offers a wide range of shoe styles, including loafers, boots, pumps, and sandals, providing options for various occasions and preferences.
  • Customization options: Scarosso allows customers to customize their shoes according to their preferences, including selecting materials, colors, and other details. This feature offers a personalized touch and lets individuals create unique footwear.
  • Secure and user-friendly website: Scarosso.com features a well-designed and intuitive interface, making it easy to browse and navigate through various product categories. The secure payment gateway ensures a safe online shopping experience.
  • International shipping: Scarosso offers worldwide shipping, allowing customers from different countries to enjoy their products. This makes their high-quality shoes accessible to a global audience.

Cons:

  • Higher price point: While Scarosso offers excellent quality, it comes at a higher price compared to some other online footwear brands. This may be a consideration for budget-conscious individuals.
  • Limited physical stores: Scarosso primarily operates online, which means customers may be unable to try on shoes before purchasing. Although the brand offers a helpful size guide, some customers may prefer the option to visit a physical store for a more personalized experience.

User Experience:

Scarosso.com provides a seamless user experience with its visually appealing and easy-to-use website. The product categories are well-organized, allowing users to quickly find their desired shoes. The detailed product descriptions, high-resolution images, and customization options provide sufficient information to make informed purchasing decisions. Furthermore, the website loads quickly and is optimized for both desktop and mobile devices, ensuring a smooth browsing experience for all users.

Pricing and Value for Money:

Scarosso's pricing reflects the exceptional craftsmanship and premium materials used in their shoes. While the prices may be higher compared to mass-produced footwear brands, customers receive excellent value for their money due to the quality, durability, and timeless appeal of Scarosso's products. The brand's long-lasting construction ensures that customers can enjoy their shoes for years to come, making them a worthwhile investment.

Customer Service:

Scarosso places a strong emphasis on customer satisfaction and provides excellent customer service. Their responsive support team is available via email and phone, promptly addressing inquiries and providing guidance. Additionally, Scarosso's online chat support offers real-time assistance, enhancing the overall customer experience. The brand's commitment to providing exemplary customer service contributes to its positive reputation.

Product Quality and Selection:

Scarosso demonstrates a commitment to craftsmanship and product quality. The shoes are made from premium leather, sourced from trusted suppliers. Each pair undergoes rigorous quality checks to ensure its durability and comfort. Scarosso's product selection is diverse, ranging from formal shoes to casual sneakers, allowing customers to find the perfect style for any occasion. With a focus on elegant Italian designs, Scarosso provides customers with high-quality shoes that are both fashionable and functional.

Website Usability:

Scarosso.com offers exceptional website usability. The intuitive navigation allows customers to effortlessly browse through the different shoe categories, while the search function enables quick access to specific styles. The website's responsive design and efficient loading speed provide a seamless experience across devices. The addition of informative size guides, product care instructions, and frequently asked questions further enhances the usability and convenience of the website.

Returns and Exchanges:

Scarosso has a customer-friendly returns and exchanges policy. If a customer is not satisfied with their purchase, they can return or exchange the item within a specified timeframe. The brand ensures a hassle-free process by providing a prepaid return label and refunding the purchase amount promptly. Scarosso's commitment to customer satisfaction is evident in their flexible return policy.

Promotions and Discounts:

While Scarosso occasionally offers promotions and discounts, they are not as frequent as with some other online shoe brands. However, the brand compensates for this through their focus on delivering outstanding quality and craftsmanship. Sign-ups for the Scarosso newsletter offer customers the opportunity to stay informed about any upcoming promotions, ensuring they don't miss out on potential discounts.

Reputation:

Scarosso has established a strong reputation as a trusted luxury shoe brand. Positive customer reviews highlight the brand's dedication to quality, craftsmanship, and attention to detail. Scarosso's commitment to traditional Italian shoemaking techniques further enhances its reputation for producing timeless and stylish footwear. The brand's continuous growth and expansion into international markets serve as a testament to its positive reputation.

Payment Options:

Scarosso offers multiple secure payment options to ensure convenience and security for customers. Accepted methods include major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. These options allow customers to select their preferred method of payment, adding to the overall shopping experience.

Loyalty Programs:

Scarosso does not have a specific loyalty program. However, loyal customers can benefit from exclusive promotions and discounts by signing up for the brand's newsletter. Additionally, Scarosso occasionally offers special perks and incentives to repeat customers, demonstrating its appreciation for their continued support.

Customer Reviews:

Customer reviews of Scarosso are generally positive, reflecting the brand's commitment to quality and customer satisfaction. The reviews often emphasize the comfort, durability, and timeless elegance of Scarosso shoes. Customers appreciate the attention to detail in craftsmanship and often mention the overall satisfaction with their purchases. These positive reviews contribute to the brand's credibility and help potential customers make confident purchasing decisions.

Community Involvement:

While Scarosso does not explicitly promote community involvement initiatives, the brand actively engages with its customers through social media platforms and maintains an active online presence. Scarosso's social media accounts feature regular updates, including style inspiration, behind-the-scenes content, and collaborations with influencers, fostering a sense of community among its followers.

Shipping and Costs:

Scarosso offers reliable shipping services to customers worldwide. The brand carefully packages each order to ensure the shoes arrive in pristine condition. Shipping costs and delivery times vary depending on the destination, with expedited shipping options available for urgent orders. Scarosso provides transparent information regarding shipping fees during the checkout process, allowing customers to make informed decisions about their preferred shipping method.