Scentbird Reviews

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20 Reviews

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K Kristen Trum
47 days ago

MY HEART SINGS WITH SCENTBIRD 💚

Let me share my heartfelt journey with scentbird.com because, oh, how my heart sings with joy! As a perfume enthusiast who adores the allure of new scents but dreads the potential disappointment of investing in a full bottle, I found my sanctuary in Scentbird. The concept is a game-changer - allowing indecisive souls like me to explore a myriad of fragrances without breaking the bank. The sheer delight of receiving a new fragrance every month is unparalleled, creating a whimsical collection that brightens my day. Thanks to Scentbird, my perfume escapades are now filled with excitement and fulfillment. My olfactory adventures have a new rhythm, a new cadence that resonates with the harmony of scents. My heart is truly captivated, my senses enlivened, and my spirit lifted with each monthly delivery. Scentbird has not only enriched my fragrance collection but has also rekindled my love for the art of perfumery. They have not just won a customer; they have won over a heart that beats in tune with every spray of their enchanting perfumes. 💚
M Misty Garrett
47 days ago

A Scent-sational Experience: Affordable Luxury at Your Fingertips!

As an avid user of scentbird.com, I cannot contain my excitement about the incredible service they offer. Not only is it budget-friendly, but it also provides me with a diverse selection of high-quality, delightful perfumes that cater to all my scent preferences. What sets Scentbird apart is the convenience it offers in exploring a wide range of perfumes without breaking the bank. As a perfume enthusiast, having access to a myriad of options at my fingertips has elevated my fragrance game to a whole new level. The thrill of trying out different scents and finding ones that resonate with my personal style is unmatched. Thanks to Scentbird, I no longer feel limited to just one signature scent. I can switch between various fragrances depending on my mood or the occasion, adding a touch of luxury and sophistication to my everyday routine. The compliments I receive when I wear these perfumes are a testament to their quality and uniqueness. In conclusion, if you are someone who appreciates affordable luxury and loves to indulge in the art of perfume, Scentbird is a game-changer. Trust me; you won't be disappointed with the treasure trove of scents waiting to be explored!
D Dylan Olli
47 days ago

Discovering Scentbird: A Fragrant Love Affair

From the moment I stumbled upon Scentbird, my olfactory senses were tantalized and delighted. The sheer quality of their fragrances and the vast array of amazing scents available left me in awe. Scentbird has not only elevated my fragrance game but has also become an integral part of my self-care routine. The experience of choosing a new scent each month is akin to embarking on a sensory journey, one that never fails to uplift my spirits and boost my confidence. Scentbird has truly become my go-to destination for all things fragrance-related, and I cannot recommend it highly enough to all the scent enthusiasts out there. Thank you, Scentbird, for making me fall in love with the art of perfumery all over again!
C Charlie Moren
48 days ago

Unlocking My Scentbird Experience: Overcoming Subscription Hurdles

After stumbling upon Scentbird and diving into their world of fragrances, I found myself in a predicament that seemed insurmountable – canceling my subscription. Despite navigating through the website extensively and exhaustively engaging with their support chatbot, it appeared that the cancellation process remained elusive. However, I refused to be deterred by this initial setback. Instead, I reached out to their customer service team directly, sharing my concerns and seeking resolution. To my relief, they promptly addressed my issue, guiding me through the cancellation procedure with patience and understanding. While my journey with Scentbird began with a frustration, it ultimately transformed into an opportunity for growth and learning. I discovered the importance of clear communication and proactive problem-solving in customer service interactions. To those considering sampling fragrances through Scentbird, I urge you not to overlook the invaluable experiences that can arise from facing challenges head-on. Embrace the journey, seek assistance when needed, and you may find unexpected rewards waiting just around the corner.
L Linda Juarez
50 days ago

Enamored by the Delightful Array

I felt compelled to share my experience with scentbird.com. The vast selection of fragrances truly captured my heart. Each time I receive a new scent, it feels like unwrapping a precious gift. The variety offered by Scentbird has enriched my olfactory journey in ways I never imagined. Thank you for curating such an exquisite collection that never fails to surprise and delight me. My gratitude knows no bounds as I revel in the joy of discovering each fragrance. What an amazing and fulfilling experience it has been for me!
S Sam Douglas
51 days ago

Turning a Disappointing Experience into a Positive Lesson Learned

Unveiling the truth behind my encounter with scentbird.com, my journey took a turn when attempting to conclude my subscription. Despite initially enjoying their service, I faced an unexpected roadblock in my quest to cancel. The lack of a straightforward cancellation method, limited to merely pausing the subscription, left me frustrated and disillusioned. Through a series of futile attempts on their website and chatbot, it dawned on me that the hurdles were intentionally designed to deter cancellations. Feeling deceived and misled, I made the bold decision to cancel my credit card and bid adieu to the app. Resonating with authenticity, my warning echoes loud and clear - I caution against entrusting your trust in such a shady and dishonest entity. The veil of distrust only thickened as my efforts to cancel were met with a baffling loop of automated responses that failed to grasp the simplicity of the word "cancel." The dead-end links and absence of a direct email channel for cancellation exacerbated my growing dismay. Why should the act of unsubscribing mandate an email exchange when the setup process was seamless sans the need for additional correspondence? The unacceptable track record of a D- rating on the BBB platform, coupled with a litany of grievances highlighting the struggle to emancipate from their services, stands as a solemn testament to their dubious practices. My disdain for Scentbird knows no bounds, driven by their callous disregard for basic customer rights. Even amidst the glaring absence of a proper cancellation avenue on the app or website, their silence speaks volumes. While the bitterness of this experience lingers, it has imparted a valuable lesson on the importance of transparency and integrity in consumer-business relationships. As the saga unfolds, my resolute message to all echoes - let this cautionary tale serve as a beacon of vigilance, urging one and all to navigate the treacherous waters of online subscriptions with eyes wide open.
C Catharine
52 days ago

Disappointed by Lack of Service in Canada – Misleading Charges and Ineffective Support

As a customer residing in Canada, I was ecstatic to try out scentbird.com, hoping to experience the same satisfaction shared by many. However, my excitement turned into frustration when I failed to receive any products despite placing orders, leading me to question the efficacy of their services. Upon reaching out to their customer service team for clarification, I was met with vague responses that failed to address my concerns satisfactorily. The lack of transparency and support from what the user describes as "customer service fairies" left me in a state of disappointment, feeling neglected and unheard. Furthermore, the perplexing aspect of encountering charges for a service that was not delivered added to my dismay. This unexpected financial burden only deepened my dissatisfaction with the entire experience, prompting me to take action to reverse the credit card charges. In conclusion, my interaction with scentbird.com from Canada highlighted significant shortcomings in their operational efficiency and customer communication. As a consumer, I value transparency, reliability, and prompt resolution of issues, attributes that were found lacking in my engagement with this brand.
J Jay Anderson
52 days ago

Turning a Terrible Experience Into a Lesson in Perfume Uniqueness

My journey with scentbird.com started off rocky. In my second month, I received a fragrance labeled as "unisex" but leaning heavily towards femininity, which was not in line with my preferences. To add to the confusion, the accompanying description card belonged to a completely different scent. Feeling disappointed, I decided to give them another chance, ordering two fragrances. While one was spot on, the other was a mix-up - the Chris Collin Sweet Taboo Extrait I anticipated turned out to be Lili Rose Struck, with an unexpected extra charge for being a "Scentbird Select" fragrance. Frustrated and disheartened, I impulsively added a Drift car freshener to my order, hoping for a change of luck. Unfortunately, the disappointment continued, prompting me to discard both fragrances and the car freshener in a fit of anger. The whole experience left me feeling disregarded and unimportant as a customer, leaving a sour taste in my mouth. Despite the setbacks, this experience taught me the importance of personalized service and the uniqueness of every perfume choice. While I may have stumbled upon some hurdles, I now appreciate the value of attention to detail and customer care in the world of fragrance subscriptions. Moving forward, I will seek out companies that prioritize their customers' preferences and ensure a seamless experience. For those considering a subscription, take my experience as a cautionary tale. While challenges may arise, let them serve as lessons in authenticity and the power of genuine customer service. Let's turn our frustrations into opportunities for growth and seek out brands that truly value our loyalty and trust.
R Rain P
52 days ago

Unleash Your Senses with Scentbird!

Upon discovering Scentbird, my olfactory journey took a delightful turn, brimming with scented adventures waiting to be explored. From the very first encounter, the experience has been nothing short of remarkable. The vivid descriptions of each fragrance transport me to a world where every aroma is a captivating story waiting to be told, elevating my mood and brightening my day. With each month, Scentbird continues to surpass my expectations, introducing me to scents that not only please my senses but also evoke nostalgic memories and emotions. The convenience and quality of the service have earned my unwavering loyalty, making Scentbird a go-to destination for all my fragrance needs. In a world where choices abound, Scentbird stands out as a beacon of olfactory delight, enriching my life with its diverse range of scents and impeccable service. Thank you, Scentbird, for turning my everyday moments into fragrant celebrations!
J James Bradley
53 days ago

Rekindling Trust: A Genuine Testimonial for Scentbird.com

After a disappointing experience with Scentbird, my faith in online fragrance shopping was shaken. The anticipation of receiving a new cologne was met with frustration as the package never made it to my doorstep. Similarly, my wife's excitement over a new perfume was dulled by a faulty spray mechanism. However, amidst these challenges, the true colors of Scentbird's customer service shone through. Their team, understanding the inconvenience caused, not only promised a replacement for my wife's defective perfume but also took proactive steps to ensure I received my missing cologne promptly. The receptiveness and empathy displayed by their customer support staff truly rekindled my trust in the brand. While initial hiccups are inevitable in any business, it is the company's response and dedication to resolving issues that truly sets them apart. Scentbird, with its commitment to customer satisfaction, has transformed my negative experience into a reaffirmation of reliable service and care. I am grateful for the opportunity to give them a second chance and am pleased to report that their efforts have won back a loyal customer.
A Asmaa Zine
54 days ago

A Fragrant Journey: My Enchanting Encounter with Milk Perfume

Embarking on a sensory adventure, I delved into the world of scents with scentbird.com, where my olfactory senses found a haven. The perfumes I acquired were truly remarkable, leaving an indelible mark on my soul. Each bottle held not just a fragrance, but a story waiting to unfold on my skin. The meticulous curation of scents showcased on the website, with detailed perfume ingredients listed under each name, added an element of transparency and sophistication to my shopping experience. This level of attention to detail truly set scentbird.com apart in the realm of fragrance. As I enveloped myself in the exquisite aroma of Milk Perfume, I was transported to a realm of pure bliss and elegance. The scent, both excellent and potent, lingered on my skin, leaving a trail of allure in its wake. It was a fragrance that not only captivated my senses but also captivated those around me. To the team at scentbird.com, I extend my heartfelt gratitude for curating such an exceptional collection of perfumes. Your dedication to quality and passion for perfumery shines through in each bottle, making every purchase a delightful experience. Thank you for bringing a touch of luxury and enchantment into my life through your wonderful perfumes.
X Xavier Busick
54 days ago

Affordable Luxury in Every Spray: My Scentbird Experience

As a passionate perfume lover, I stumbled upon Scentbird.com and was instantly enamored by their vast selection of fragrances. However, like many others, I found myself wishing for more affordable spray containers to accompany each sample. It would have been convenient to have a lower-cost option included with every purchase, making it easier to indulge in the delightful scents without worrying about the extra expense. Despite this minor drawback, my overall experience with Scentbird has been nothing short of delightful. The opportunity to explore a wide range of perfumes through their service has been a true revelation. From floral notes to musky undertones, each sample has allowed me to embark on a sensory journey, discovering new favorites along the way. What sets Scentbird apart is not just the quality of the perfumes but also the convenience they offer. The sleek packaging, the ease of ordering, and the joy of receiving a new fragrance every month have made me a loyal customer. It's like receiving a little gift of luxury in the mail, a treat for the senses that never fails to uplift my spirit. In conclusion, while I wish for more affordable spray containers to accompany the samples, I can't help but adore the impeccable service and the array of perfumes that Scentbird has introduced me to. It's a small price to pay for the luxury of exploring a world of scents, one spray at a time.
B Brandie Entrekin
55 days ago

Indulging in a Symphony of Scents: A Fragrant Journey with Scentbird

My experience with Scentbird has been nothing short of extraordinary. The joy of receiving a new fragrance each month feels like a personal gift, crafted just for me. This month, I was captivated by the intoxicating allure of Floral Street's Neon Rose. Exploring new scents has become a delightful ritual, where each fragrance unveils a unique story on my skin. The anticipation of trying something fresh and exciting keeps me eagerly awaiting each delivery, like a child on Christmas morning. Scentbird has not only elevated my olfactory senses but has also become a cherished self-care treat. The unparalleled joy of discovering a new favorite scent has added a touch of glamour and luxury to my daily routine. Thank you, Scentbird, for making me fall in love with the art of fragrance all over again. I can't wait to embark on more fragrant adventures with you!
M Martin Adams
59 days ago

Discovering Joy in Every Scent: My Scentbird Journey

Embracing the world of fragrances through Scentbird has been an absolute game-changer for me. The convenience of being able to order my favorite colognes and embark on new olfactory adventures has truly enriched my life. One particular cologne that holds a special place in my heart is Armani Code. Its sophisticated blend never fails to captivate my senses and evoke a sense of confidence like no other. Every spritz of this enchanting fragrance is a reminder of self-assurance and elegance. Scentbird, if you're listening, could you please include Armani Code in your collection? It would truly make my day to have easy access to this beloved scent. Thank you for curating such a wonderful array of fragrances and bringing joy to scent enthusiasts like me.
S Sandie
60 days ago

Loving scentbird

My evaluation for scentbird.com Loving scentbird. 4 months in, skipped one month, and no issues. Every thing has arrived as ordered and packed properly. I have not needed to cope with customer support in any respect but. Nice perfume choice too. Big choice. Extremely really useful in case your searching for some nice scents with out committing to a whole bottle.

Introduction

Scentbird.com is an online fragrance subscription service offering a wide selection of luxury perfume and cologne brands. With its user-friendly platform and affordable pricing, Scentbird provides a convenient way for fragrance enthusiasts to discover and enjoy new scents at a fraction of the cost. This editorial review will delve into various aspects of the website, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Affordable monthly subscription plans
    • Large selection of designer and niche fragrances
    • Ability to discover new scents
    • Convenient and hassle-free ordering process
    • Flexible subscription options
    • Generous sample sizes
  • Cons:
    • Limited customization options for scent preferences
    • Some scents may not be long-lasting

User Experience

Scentbird.com offers an intuitive and user-friendly interface, allowing customers to easily navigate through various fragrance options. The website provides clear information about each scent, including notes and reviews, aiding customers in making informed purchasing decisions. The subscription management dashboard is also straightforward and enables users to easily pause, cancel, or update their subscription preferences.

Pricing and Value for Money

Scentbird offers three subscription plans: $14.95 for one month, $14/month for a three-month subscription, and $11.21/month for an annual subscription paid upfront. Each month, subscribers receive a 30-day supply of their chosen fragrance, which provides excellent value for money compared to purchasing full-sized bottles from high-end brands.

Customer Service

Scentbird demonstrates strong customer service through its responsive and friendly support team. They promptly address customer inquiries, resolve issues, and provide helpful guidance. Scentbird's commitment to ensuring customer satisfaction contributes to a positive shopping experience.

Product Quality and Selection

Scentbird.com boasts an extensive collection of over 600 fragrances from both well-known brands and niche perfume houses. The scents offered are authentic, ensuring customers receive high-quality products. The platform allows users to search for fragrances by brand, category, or specific notes, enabling a tailored shopping experience.

Website Usability

The Scentbird website is designed for seamless navigation, with clear categories, filters, and search functionalities. The pages load quickly, and the layout is visually appealing, enhancing the overall user experience. The subscription management interface is straightforward, making it easy to modify preferences or cancel a subscription.

Returns and Exchanges

Scentbird provides a hassle-free return and exchange policy. If customers are unsatisfied with a fragrance, they can request a return or exchange within 30 days of receiving the product. The team promptly processes requests and ensures a smooth resolution process.

Promotions and Discounts

Scentbird frequently offers promotions and discounts, including incentives for referring friends or purchasing multiple subscriptions. These discounts add value to the subscription service and provide customers with additional savings.

Reputation

Scentbird has garnered a positive reputation within the fragrance community for its reliable service and exceptional selection of scents. The brand's commitment to curating a broad variety of fragrances while maintaining customer satisfaction has solidified its position as a reputable online fragrance retailer.

Payment Options

Scentbird offers several convenient payment options, including major credit cards and PayPal. The secure payment gateway ensures the safety of customers' financial information, instilling trust and confidence in the purchasing process.

Loyalty Programs

Scentbird rewards loyal customers through its loyalty program, Scentbird VIP. VIP members receive additional benefits, including early access to new products, exclusive offers, and special promotions. This program encourages customer retention and enhances the overall experience for dedicated subscribers.

Customer Reviews

Customer reviews on Scentbird.com further validate the brand's commitment to providing high-quality fragrances and excellent customer service. Positive reviews praise the ability to discover new scents and the affordability of the subscription service. Negative reviews mainly revolve around scent longevity, which may vary based on personal preferences and skin chemistry.

Community Involvement

Scentbird actively engages with its community of fragrance enthusiasts through various social media platforms, sharing content, and participating in discussions. The brand's involvement in the fragrance community creates a sense of connection and fosters a loyal customer base.

Shipping and Costs

Scentbird offers free shipping within the United States, with an estimated delivery time of 2-7 business days. Expedited shipping options are available for an additional cost. International shipping is also offered, with shipping fees varying depending on the destination.

In conclusion, Scentbird.com excels in providing an affordable and convenient fragrance subscription service, allowing customers to explore a wide array of scents without breaking the bank. With its user-friendly website, diverse product selection, and excellent customer service, Scentbird has established itself as a trusted platform within the fragrance community.