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Recommended by 374+ verified customers on Trustpilot
Review Description: They never sent me my money back and they don’t have good cologne ?and they never responded to there emails
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Reviewer Name: Daniel Parsons
Review Submission Date: 2022-12-28
Review Title: Worst company ever ...
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Review Description: They say it cost one thing for the first month then and you check out it's one price and they take more money with no approval. I contacted customer service for my money and to cancel they didn't answer until I received the product and then told me no refunds once you get the product. I messaged them everyday for 10 days and 5 days before they even made a shipping label. The company is a big scam. I got a tiny bottle for 20 dollars and it leaks
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Reviewer Name: Chuck Jackson
Review Submission Date: 2022-12-27
Review Title: How did I get this if I never signed up for it?…
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Review Description: Scentbird has been sending me their products. The problem is: I NEVER SIGNED UP FOR IT AND NO ONE I KNOW HAS GIFTED ME THIS. As of now my bank account hasn't been charged, but my bank has been warned. Be VERY careful.
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Reviewer Name: Sophia Franco
Review Submission Date: 2022-12-25
Review Title: The scents are not as described
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Review Description: The scents are not as described. I have been sent 9 different vital…choosing my own and I hate the smell off all of the
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Reviewer Name: Hadassah Buchwald
Review Submission Date: 2022-12-15
Review Title: It is a scam
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Review Description: It is a scam! Never received the order and was billed for an automictic payment! I have already contacted my bank to report fraud! Never ever buy anything from them!
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Reviewer Name: Adawehi Layton
Review Submission Date: 2022-12-08
Review Title: Beautiful
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Review Description: Beautiful! I love the monthly subscription! Love the App makes everything easy and simple. Can't wait for Next Year to restart my subscription.
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Reviewer Name: Meilinda Hinkley
Review Submission Date: 2022-12-04
Review Title: Pay extra and hate it, sent me mens…
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Review Description: Not only did u not like the last 3 scents at all but come to find out later they sent me a men's scent. Not worth the time or money
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Reviewer Name: Angela Emery
Review Submission Date: 2022-12-03
Review Title: I can change my scent profile whenever
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Review Description: I can change my scent profile whenever. Scents last long. Timing on orders are great and the emails reminding me of shipment dates and arrival are greatAll together an amazing app and my scents are usually not used up by the time I get my new scent so I ha e multiple scents to choose from
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Reviewer Name: JORDAN
Review Submission Date: 2022-12-01
Review Title: SCENTBIRD IS TAKING UNAUTHORIZED MONEY
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Review Description: Red flag #1 after viewing some of the perfumes that they offer. I was not allowed to view the site until I entered card info. I did not see anything I liked so I decided to remove the card info. Red flag#2 Nope!! they want let you so I changed the info on the card trying to protect myself. Well, that did not work they kept record and charged my card 4x. Red flag#3 Absolutely No Phone Number to contact anyone. Only an email address with prerecorded messages. Never Trust Scentbird they are SCAMMERS/THIEVES
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Reviewer Name: Yvonne-DALLAS,TX
Review Submission Date: 2022-11-22
Review Title: You have to jump through hoops to…
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Review Description: You have to jump through hoops to cancel then they will ghost you and charge you anyway. I am thinking about filing a Better Business Bureau complaint if they don’t resolve this for me soon. I don’t care for the perfume they offer, the brands are nothing special and I don’t need a bunch of tiny bottles of cheap smelling perfume.