Scentperfique Reviews

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9 Reviews

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In the Cosmetics & Makeup category

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0% users rated Poor
11% users rated Average
0% users rated Very Good
67% users rated Excellent
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S Szandra Bekei
173 days ago

Turning Frustration into Appreciation at Scent Perfique

Embarking on my journey with Scent Perfique, I inadvertently placed an order for the wrong product. Frustrated, I reached out to their customer service, hoping for a resolution. The parcel remained unopened, yet I longed to exchange it for the perfect scent, even offering to cover the postage costs myself. Encountering a roadblock, I felt disheartened when the "manager" declined my request. Despite this initial setback, I persisted and connected with another team member who empathized with my situation. Their understanding nature and willingness to listen turned my frustration into appreciation. Not only did they assist me in processing the exchange smoothly, but they also added a personal touch that exceeded my expectations. This level of care and dedication transformed my perception of Scent Perfique entirely. Today, I am not just a satisfied customer, but a loyal advocate for their brand. Thank you, Scent Perfique, for not only delivering exceptional products but also for valuing and prioritizing customer satisfaction.
A Alex Hayes
244 days ago

Unforgettable Scent Experience with Aromatech and Ecoscent

As an avid fan of aromatic scents for my cold air diffusion nebulizer, I recently decided to explore new fragrances from scentperfique.com. Typically loyal to Aromatech and Ecoscent, I opted for a concentrated formula from Scent Perfique hoping for a delightful olfactory experience. To my dismay, the fragrance I selected turned out to be disappointingly bland, lacking the vibrant notes I was accustomed to. Following the company's advice to allow the scent to settle, I exercised patience, eagerly anticipating a transformation in its aroma. However, after a week of waiting, I reached out via email seeking clarification on the underwhelming product. Regrettably, my inquiry was met with silence, a lack of response that left me feeling neglected and undervalued as a customer. Reflecting on my experience, it seemed that my small trial order did not warrant the same level of attention and care as larger purchases, leading me to question the company's commitment to customer satisfaction. Despite my initial excitement to explore new scents, the overall interaction with Scent Perfique left me desiring the exceptional quality and service provided by Aromatech and Ecoscent. While this venture may not have met my expectations, I remain grateful for the unparalleled aromatic journey offered by my trusted brands, Aromatech and Ecoscent, which consistently elevate my sensory experiences and provide a truly unforgettable scent encounter.
K kathleen
328 days ago

Above and Beyond: A Customer’s Haven

Having stumbled upon scentperfique.com, I couldn't be more thrilled to share my experience with this fabulous company. Their commitment to unparalleled customer service truly sets them apart. Despite living nearby but facing transportation challenges, I opted for postage for my order. To my pleasant surprise, not only did I receive a refund for the delivery costs, but also a heartfelt phone call informing me that my order would be hand-delivered to my doorstep at no extra charge. This exceptional level of care and consideration exceeded all expectations, leaving me in awe of their dedication. The products themselves are a testament to their unwavering commitment to quality. I am left with nothing but gratitude for this remarkable experience. For service that goes above and beyond, look no further than this gem of a company. Thank you, scentperfique.com, for a truly outstanding encounter! 😊
J Joe Walker
910 days ago

An Aroma Enthusiast’s Dream Find

As a loyal customer of scentperfique.com, I can't help but sing praises for their reed diffuser refills. Not only do these gems infuse my home with an enchanting fragrance, but they also do so at a fraction of the cost compared to store-bought alternatives. The icing on the cake? Knowing that I'm making a positive impact on the planet by opting for eco-friendly options. If you're in search of a sustainable way to keep your space smelling delightful, look no further than scentperfique.com. Highly recommend.
G GEORGE MACDUFF
1011 days ago

Exceeded Expectations: A Supplier Like No Other

Embarking on a journey to find the perfect supplier led me to scentperfique.com, a gem in the vast ocean of options. The moment I experienced their oils, I knew I had discovered a treasure trove of exceptional quality. Alice and her dedicated team not only provide top-notch products but also offer invaluable guidance and support, making every interaction a delightful experience. Truly, scentperfique.com has set the bar high, redefining what it means to be the best in the industry.
C Chris Gilbert Thom Watson
1183 days ago

An Olfactory Masterpiece: Scent Perfique Fragrances

Here at Scent Perfique, I discovered a treasure trove of olfactory delights that have forever changed the way I perceive fragrances. As someone transitioning from the cosmetics industry to the art of candle creation, I have developed a keen appreciation for well-crafted scents. The moment our fragrances from scentperfique.com arrived, my partner and I were enchanted. Having a deep-rooted love for luxury fragrances from renowned brands such as Cire Trudon, Frederic Malle, and Fornasetti Profumi, I must admit I had high expectations. Scent Perfique fragrances not only met but exceeded these lofty standards. Each scent we ordered was a masterpiece in its own right – richly layered, perfectly balanced, and expertly crafted to evoke emotions and memories with every whiff. The attention to detail in the composition of these fragrances is truly commendable. It is evident that every note has been meticulously chosen, creating a symphony of scents that dance harmoniously together. As we embark on our candle-making journey, I am thrilled to have discovered Scent Perfique's range of fragrances, which will undoubtedly elevate our creations to new heights. In conclusion, I am beyond impressed with the quality and artistry of Scent Perfique fragrances, and I eagerly look forward to exploring more of their offerings. Thank you, Scent Perfique, for infusing our lives with such beauty and inspiration.
C Chloe
1209 days ago

Exquisite Fragrances, But Delays and Costs…

As a dedicated user of scentperfique.com, I have indulged in their exquisite scents, but I must say that the prices are on the higher side compared to other suppliers in the UK. To add to the slight sting, the shipping process, despite the £7.95 charge, tends to take a while. In a recent experience, I inadvertently forgot to include an item in my order. Upon contacting customer service, they advised me to place a separate order for the missed item, promising a refund for the delivery cost. Unfortunately, the promised refund never graced my account despite both orders arriving as a single package. Furthermore, my purchase of 30cl Karen lids left me less than impressed. While anticipating top-tier quality, I found that the silicone inserts were not affixed properly, prompting me to spend additional time re-gluing them. Surprisingly, these lids were priced significantly higher than other suppliers, making this disappointment all the more palpable. Although I was in a pinch due to my usual supplier's stock shortage, this experience has taught me a valuable lesson. Moving forward, I would opt to wait patiently for my orders to be dispatched within 48 hours and enjoy the privilege of free delivery, rather than compromising for rushed service and additional costs. My love for fine fragrances remains unrivaled, but the overall shopping experience left me yearning for a smoother, more cost-effective process.
L Laura Hodges
1259 days ago

Unmatched Quality & Consistency: A Customer’s Ode to ScentPerfique

Let me start by saying that discovering ScentPerfique back in 2017 was truly a game-changer for me. From the moment I placed my first order, I knew this was no ordinary company. The scents they offer are not just delightful; they are rich, authentic, and truly elevate every space they touch. What sets ScentPerfique apart, in my opinion, is their unwavering commitment to honesty and transparency. Unlike some other companies out there, they don't overpromise and underdeliver. Every delivery timeline provided has been not only accurate but refreshingly honest. This reliability is a breath of fresh air in a market where speedy deliveries often come at the cost of reliability. And let's not forget the little touches that truly set ScentPerfique apart. The branded diaries they include with each order may seem small, but they speak volumes about the company's dedication to going above and beyond for their customers. It's these thoughtful gestures that make me feel valued and keep me coming back time and time again. In a world where quality and consistency are often hard to come by, ScentPerfique shines brightly as a beacon of excellence. I have no doubt that I will continue to be a loyal customer for years to come. Thank you, ScentPerfique, for setting the bar high and exceeding expectations every single time.
L Lisa
1463 days ago

A Scent-sational Experience: Embracing Unmatched Quality at ScentPerfique

Let me begin by showering ScentPerfique with five stars all around! My journey with scentperfique.com has been nothing short of enchanting. As a passionate creator of cold process soap, I am always on the lookout for top-notch fragrances, and ScentPerfique unquestionably delivers on that front. What sets ScentPerfique apart is not just their impressive array of scents but also the invaluable customer reviews that accompany each oil. These reviews have been a game-changer for me, offering insights on avoiding accelerants and ensuring a smooth soap-making process every time. Having experimented with various suppliers in the past, I can confidently affirm that ScentPerfique has secured the top spot in my heart. Their commitment to quality transcends expectation, consistently leaving me in awe of their products. Moreover, their exceptional delivery times deserve a round of applause. Despite the challenges posed by lockdown restrictions, I was astounded to receive my order in record time—from placing it on a Monday night to its arrival by Wednesday lunchtime. Such efficiency is a testament to their dedication and reliability. In conclusion, I wholeheartedly recommend ScentPerfique to anyone seeking excellence in fragrances and seamless shopping experiences. Trust me, the aromatic journey with ScentPerfique is bound to be nothing short of a delight.

Introduction

Scentperfique.com is an online fragrance retailer that offers a wide range of high-quality and cost-effective scented products. With a user-friendly website and a reputation for exceptional customer service, Scentperfique has become a popular choice for individuals looking to enhance their living spaces with delightful aromas. From home fragrance oils to reed diffusers, Scentperfique caters to all your scent-related needs.

Pros and Cons

  • Pros:
    • Vast selection of scented products for various preferences
    • Affordable pricing options
    • High-quality ingredients
    • Easy-to-use website with intuitive navigation
    • Excellent customer service
    • Generous returns and exchanges policy
    • Regular promotions and discounts
    • Positive reputation among customers
  • Cons:
    • Limited fragrance options in certain product categories
    • International shipping can be costly
    • No loyalty program for returning customers

User Experience

Scentperfique.com ensures a seamless user experience with its well-designed and user-friendly website. The homepage features clear navigation menus, allowing visitors to easily explore the various product categories. Each product page provides detailed descriptions, including fragrance notes and usage recommendations, helping customers make informed decisions. The website also incorporates a search function, enabling users to quickly find specific scents or products.

Pricing and Value for Money

One of the standout features of Scentperfique.com is its affordable pricing. The company offers competitive rates on a wide range of scented products, without compromising on quality. Whether you're purchasing fragrant oils, room sprays, or scented candles, you can expect excellent value for your money. Scentperfique's commitment to providing cost-effective options ensures that customers can enhance their living spaces with captivating aromas without breaking the bank.

Customer Service

Scentperfique.com prides itself on delivering exceptional customer service. Its knowledgeable and friendly team is readily available to address any queries or concerns via phone or email. Customers appreciate the prompt and helpful responses they receive when seeking assistance. Additionally, Scentperfique's efficient handling of returns and exchanges further demonstrates their commitment to customer satisfaction.

Product Quality and Selection

Scentperfique maintains a high standard of product quality by using premium ingredients in the manufacture of their scented items. Whether you prefer traditional scents like lavender and vanilla or more unique aromas like oud and leather, Scentperfique has a diverse assortment of fragrances to cater to all preferences. The brand constantly updates and expands its selection, ensuring that customers have access to the latest trends in the world of home fragrance.

Website Usability

The Scentperfique.com website is designed with user-friendliness in mind. Its clean layout and intuitive navigation menus enable visitors to easily find and purchase their desired scented products. The website's responsive design ensures a seamless browsing experience across various devices, including desktops, tablets, and smartphones. With a straightforward checkout process and secure payment options, customers can complete their orders hassle-free.

Returns and Exchanges

Scentperfique.com implements a fair and customer-friendly returns and exchanges policy. If you're not completely satisfied with your purchase, you can return it within a specified time frame for a refund or exchange. Scentperfique understands that fragrance preferences are subjective and aims to provide a risk-free shopping experience.

Promotions and Discounts

Scentperfique frequently offers promotions and discounts, allowing customers to enjoy further savings on their scented purchases. These discounts can be accessed through the website or promotional codes provided via email newsletters or social media platforms. By taking advantage of these promotions, customers can obtain their favorite scents at even more affordable prices.

Reputation

Scentperfique has built a positive reputation among its customers for its commitment to providing high-quality scented products and exceptional customer service. Positive reviews and testimonials from satisfied customers attest to the brand's reliability and dependability. The company's dedication to meeting customer expectations has earned them a loyal customer base.

Payment Options

Scentperfique.com offers a range of secure payment options, including major credit cards, PayPal, and other online payment gateways. This ensures that customers can choose the method that best suits their preferences and provides peace of mind during the checkout process.

Loyalty Programs

While Scentperfique.com does not currently offer a formal loyalty program, their regular promotions and discounts provide added value and incentives for returning customers. These ongoing offers contribute to maintaining customer loyalty and satisfaction.

Customer Reviews

Customer reviews play a vital role in shaping the perception of Scentperfique's products and services. The website features a dedicated section where customers can leave reviews and ratings for the scented items they have purchased. This transparency allows potential buyers to make informed decisions based on the experiences of others.

Community Involvement

Scentperfique actively engages with its customers through various social media platforms, creating a sense of community among fragrance enthusiasts. They regularly share tips, inspiration, and updates on new products. The brand values the feedback and input of its customers, encouraging them to actively participate in discussions and provide suggestions for future scent offerings.

Shipping and Costs

Scentperfique.com offers reliable shipping services both domestically and internationally. While domestic shipping costs are reasonable, international shipping costs can be higher due to the distances involved. However, the brand ensures secure packaging to protect products during transit, reducing the likelihood of damage. Customers have the option to track their shipments and are kept informed about expected delivery times.

In conclusion, Scentperfique.com is an exceptional online retailer that offers a wide variety of high-quality scented products at affordable prices. With a user-friendly website, excellent customer service, and a focus on product quality, Scentperfique ensures a satisfying shopping experience for fragrance enthusiasts. While there may be some areas for improvement, such as expanding fragrance options in certain categories and introducing a loyalty program, the overall value and service provided by Scentperfique make it a trusted choice for enhancing your living spaces with delightful aromas.