Users Voice for Sconto

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Sconto
Sconto Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Jun 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.6 1.3 5 3.4 2.6
Feb 2023 5 5 5 1.8 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

sconto.cz

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Detailed Sconto Review by

Introduction

Sconto.cz is a Czech Republic based online shopping platform that offers a wide range of products to its customers. It has an extensive range of products, including electronics, household appliances, textiles, and sports equipment. Sconto.cz provides an easy-to-use website with intuitive navigation that helps customers find and purchase products easily.

Pros and Cons

Pros:
  • Sconto.cz offers a diverse range of products.
  • The website is user-friendly and easy to navigate.
  • The pricing is competitive compared to other online platforms.
Cons:
  • Customer service needs improvement, and the response time can be slow.
  • Shipping costs can be comparatively high in some cases.
  • No mobile app is available.

User Experience

Sconto.cz offers an intuitive website design with a clear and well-organized layout. Customers can easily navigate to the relevant product categories and use the search bar to find specific items. The website is in the Czech language only, making it challenging for some non-Czech speaking customers to use.

Pricing and Value for Money

Sconto.cz offers competitive prices compared to other online shopping sites in the Czech Republic, and they regularly run promotions and discounts to keep customers coming back. In terms of value for money, Sconto.cz delivers the products at a satisfactory quality and offers a money-back guarantee if customers are not satisfied with the products.

Alternatives

Sconto.cz's competitors include eMimino, Alza.cz, and CZC.cz. These competitors offer similar products and services but may target a specific group of customers or have some unique features.

Customer Service

Sconto.cz offers customer service through their website's help center, where customers can send inquiries or contact customer support representatives via email or phone. However, some customers report slow response times, and customer support can be a significant issue for some.

Product Quality and Selection

Sconto.cz offers a diverse selection of products that range from electronics to household appliances and more. The product quality is satisfactory for most customers, although there have been some complaints about defects and malfunctions in certain products.

Website Usability

The Sconto.cz website is user-friendly and easy to navigate, allowing customers to find products quickly and easily. The search bar and product categories are clear and straightforward, making it easy to locate specific products.

Returns and Exchanges

Sconto.cz offers a 14-day return policy for products that are not what customers expected. Customers can return products if they are damaged or fail to meet their expectations.

Promotions and Discounts

Sconto.cz offers various promotions and discounts throughout the year, including seasonal sales and vouchers that customers can redeem for discounts.

Reputation

Sconto.cz has a reasonably good reputation in the Czech Republic, with many customers praising the website's vast selection of products, competitive pricing, and user-friendly interface. However, some customers had concerns about customer service issues, shipping costs, and product quality.

Payment Options

Sconto.cz offers various payment options for customers, including payment by credit card, bank transfer, PayPal, and cash on delivery.

Loyalty Programs

Sconto.cz offers a loyalty program that rewards customers with points for every purchase they make. Customers can redeem these points for discounts on future purchases.

Customer Reviews

Sconto.cz reviews on Trustpilot and Google are relatively mixed, with some customers praising the website's selection and pricing while others complaining of customer service issues and defects in products.

Community Involvement

Sconto.cz is not explicitly involved in any community-based initiatives or projects, but their business practices aim to help customers save money.

Shipping and Costs

Sconto.cz ships its products across the Czech Republic and offers free shipping for specific products. However, shipping costs can be comparatively high in some cases, and customers should check shipping costs before making any purchases.

Conclusion

In conclusion, Sconto.cz offers a diverse selection of products at competitive prices, making it an excellent choice for customers looking for a one-stop-shop for their online shopping needs. However, customer service issues and product quality concerns can be a significant drawback for some, and customers should weigh their pros and cons before making any purchases.