Users Voice for Scufgaming

37% users rated Terrible
4% users rated Poor
7% users rated Average
3% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Scufgaming
Scufgaming Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Scufgaming Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 10 Aug 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.4 4.7 3.9 4.2 1 1
Nov 2022 3.6 4.5 4.1 3.9 1 5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 3 3.1 1 2
Mar 2023 3.3 5 5 5 5 1
Line Chart for Rating of peer stores

scufgaming.com

godaddy.com

eneba.com

jomashop.com

gearbest.com

amiclubwear.com

Detailed Scufgaming Review by

Introduction

SCUF Gaming is a company that produces innovative controllers and gaming accessories. They started in 2011 with a vision to improve gamers’ experience by customizing controllers’ ergonomics, key configurations, and aesthetics. The company has come a long way and has now gained a reputation for being one of the most trusted names in the gaming industry.

Pros and Cons

Pros:
  • High-quality custom controllers that cater to every gamer’s preferences
  • Durable and ergonomic designs that give gamers an edge
  • The website is easy to navigate
  • Great customer service and support
Cons:
  • Controllers may come at a higher cost than standard ones
  • No option for customization after purchase
  • Some products may not be available for international shipping

User Experience

SCUF Gaming provides an excellent user experience. Their website is user-friendly and easy to navigate, making it easy to find what you need. The product pages are fully-detailed with features, specifications, and customization options. SCUF Gaming also has a mobile-friendly version of their website, ensuring that every gamer can access their products with ease.

Pricing and Value for Money

SCUF Gaming controllers come with a higher price tag due to their customizations and features. The value for money, however, is excellent, given the controllers’ high-quality and long-lasting design. SCUF Gaming offers various promotions and discounts regularly, making their products more affordable.

Alternatives

While SCUF Gaming has established itself as a leader in custom controllers, some alternatives exist. Xbox’s Elite controller series is an excellent alternative for those who want a customizable controller with a lower price tag. Razer’s Wolverine Ultimate controller is also a popular option among gamers.

Customer Service

SCUF Gaming has a reputation for exceptional customer service. They offer a comprehensive warranty and support for their products, reassuring gamers about their investments. The company also has a support team that is always available to help with client concerns, inquiries, and requests.

Product Quality and Selection

SCUF Gaming is known for its high-quality controllers that provide users with a competitive advantage. Their materials are top-notch, ensuring durability and longevity. The company also has a wide range of controller customizations, including paddles, grips, and trigger stops. With SCUF Gaming, gamers can tailor their controllers to match their gaming style.

Website Usability

SCUF Gaming’s website is well-designed, with a user-friendly interface that makes navigating the site effortless. The website is easily accessible to gamers worldwide, and the pages are ample, including detailed descriptions of the products, making well-informed purchasing decisions even more effortless.

Returns and Exchanges

SCUF Gaming has a return and exchange policy that allows gamers to return or exchange their purchases within 14 days of receiving the product. However, returns and exchanges depend on the item’s condition, and shipping fees may apply.

Promotions and Discounts

SCUF Gaming regularly offers promotions and discounts on their products. The company announces these on their website and social media accounts, notifying gamers when sales and discounts are happening.

Reputation

SCUF Gaming has built a reputation as one of the best gaming accessory companies in the industry. Their dedication to providing gamers with high-quality controllers has earned them a loyal following. They are also recognized by recognized brands in the gaming industry, including Xbox, PlayStation, and MLG.

Payment Options

SCUF Gaming accepts various payment methods, including Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

SCUF Gaming does not offer a loyalty program at the moment.

Customer Reviews

SCUF Gamings’ customer reviews are overwhelmingly positive. Gamers rave about the company’s innovative controllers and customization options. The negative reviews often cite issues with shipping or delivery.

Community Involvement

SCUF Gaming is heavily involved in the gaming community, sponsoring and partnering with various gaming events and teams across the world. They have also collaborated with top professional gamers, including Nickmercs and Aydan Conrad.

Shipping and Costs

SCUF Gaming ships worldwide, but the shipping cost varies depending on the item purchased and the location. Customers can track their order through the website or their email. The company also offers expedited shipping for gamers who cannot wait to get their hands on their new customized controllers. In conclusion, SCUF Gaming is a leader in gaming accessories, producing high-quality, customizable controllers that cater to every gamer’s needs. The company’s reputation for excellence and innovation is well-earned, and their customer service and support are top-notch. While the products come at a higher price than standard controllers, the price tag is reasonable considering the quality of the products. SCUF Gaming stands out with its customization options, which allow gamers to tailor their controllers to their playing style, ensuring that they also maintain a competitive edge. The website is easily accessible and navigable and has detailed product descriptions, making informed decisions regarding purchases easy. Furthermore, with their partnerships with leading gamers and involvement in the gaming community, SCUF Gaming has proven that they are passionate about delivering the best products and experiences to gamers worldwide.

Scufgaming Recent User Reviews

User Rating

5 stars

36

👤

Reviewer Name: J Santos

Review Submission Date: 2023-01-29

Review Title: A heads up to big $ spender’s
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They sent me the wrong remote it took almost 3 months to get the correct remote. You can’t get a hold of them (scuf) directly only through various social media.

👤

Reviewer Name: Zachery Hansen

Review Submission Date: 2023-01-29

Review Title: My controller disconnects on it's own…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My controller disconnects on it's own while in game on my pc so I have to quickly switch to M&K. Pretty disappointing for a controller that cost me over $300 and is only a couple weeks old.

👤

Reviewer Name: Roger

Review Submission Date: 2023-01-28

Review Title: I bought new paddles for my prestige…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought new paddles for my prestige controller. its my second time buying new ones. they work great, but break kind of easy. if you could look into that. if you could maybe just add free shipping I dont mind paying just $12 but with the shipping it comes out way more expensive or if you make them a little more durable. Thank you

👤

Reviewer Name: Wuilfrido Molina

Review Submission Date: 2023-01-28

Review Title: Controller already has stick drift
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Controller already has stick drift, and they don’t want to send me a new one. I told them I would send the old one back as soon as I get the new controller but they refuse. This is inconvenient for me because this was the companies mistake not mine.

👤

Reviewer Name: Kyle Seehaver

Review Submission Date: 2023-01-28

Review Title: So far the best controller I’ve used
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: So far it works well, easy to remap controls, holds a good charge and had lots of customizable buttons. It’s the best controller I’ve ever had. It is worth the money! I will see how the longevity is but so far I’m happy with the purchase.

👤

Reviewer Name: landon larson

Review Submission Date: 2023-01-27

Review Title: I really am enjoying this controller
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I really am enjoying this controller, it has a slight problem with the joystick getting stuck at the bottom though. Otherwise, it feels smoother than any other controller I have had

👤

Reviewer Name: David Breise

Review Submission Date: 2023-01-27

Review Title: The controller did not work on my Xbox One S
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The controller did not work on my Xbox One S and your return policy is no returns so I was forced to purchase a new Xbox just to use the controller and not let it go to waste. The controller is awesome but an $800 upgrade wasn't my intention.

👤

Reviewer Name: Rcguyracer

Review Submission Date: 2023-01-26

Review Title: Great product
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great product, awesome service. This is my second one i have purchased. The only negative is the price, with not that much customization it still costs close to the price of the ps5. That being said i love the look of my custom pro reflex controller.

👤

Reviewer Name: Diego Santos

Review Submission Date: 2023-01-26

Review Title: First SCUF controller
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Felt hesitant at first due to the price of just building one, but at the end is truly worth it. Mine came with no problems (almost a month later using it for 6-7 hours every 4 or 5 days at week and feels exactly the same), it even arrived almost 10 days earlier than what it was supposed to. My only complain is the Warranty time, which is 6 months, due to the high price ranges SCUF controllers have, maybe it could have a 1-2 year(s) Warranty? But other than that 10/10

👤

Reviewer Name: Reece Goddard

Review Submission Date: 2023-01-26

Review Title: Controller didn’t function properly of…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Controller didn’t function properly of course. Had to ship in for a repair and seems like I won’t get the controller back for months as Scuf is the slowest working company. UPS says that you guys have received the package on Monday the 23rd of January and I haven’t received any update regarding me repair and return