Users Voice for Selectaticket

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Selectaticket
Selectaticket Overall rating
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User Interface

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Review article published on: 23 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2 5 3.3 3.4 3.1
Feb 2023 5 1 1.8 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Selectaticket Review by

Introduction is a leading online platform catering to the entertainment industry. Founded in 1978, the platform provides customers with easy access to a wide selection of tickets for concerts, theater, sports events, and other live entertainment.

Pros and Cons

  • Wide selection of tickets for different entertainment categories
  • Easy to navigate website
  • Competitive pricing
  • Multiple secure payment options
  • Excellent customer service
  • Highly rated by customers
  • Does not offer refunds for some ticket categories
  • No mobile app

User Experience provides an excellent user experience. The website is easy to navigate, and customers have access to several filters and sorting options. Users can search for events by keyword, category, date range, venue, and city. This makes it convenient for users to find the tickets they are looking for quickly.

Pricing and Value for Money offers competitive pricing for tickets. The platform provides real-time inventory and price updates, ensuring that customers get the best deals. The website also has a price matching policy that allows users to pay the lowest available price for a ticket. Customers get value for money as the platform features a wide selection of tickets for different entertainment categories.


Some alternatives to include Ticketmaster, SeatGeek, Vivid Seats, and StubHub. These platforms offer similar services to with competitive pricing and wide ticket selections.

Customer Service provides excellent customer service. The platform has a dedicated customer service team available to assist users with any inquiries. Users can contact customer service via phone, email, or live chat. The platform also features a comprehensive FAQ section that answers users' most common questions.

Product Quality and Selection offers a wide selection of tickets for different entertainment categories. The platform sources tickets from multiple vendors, ensuring customers get access to real-time ticket information. Customers can find tickets for popular events, including sold-out events.

Website Usability website is user-friendly and easy to navigate. The website features several sorting and filtering options, enabling users to find the tickets they need quickly. The platform also has a clean and modern design, enhancing the user experience.

Returns and Exchanges has a no-refund policy for some ticket categories. However, the platform offers a ticket insurance option that allows users to get a full refund for their ticket purchase under specific circumstances. Users can opt for the ticket insurance option during the checkout process.

Promotions and Discounts provides promotional codes and discounts to its users. Customers can find promotional codes on the website or through email newsletters. The platform also offers discounts for bulk purchases and loyalty program members.

Reputation has an excellent reputation in the entertainment industry. The platform is a member of the National Association of Ticket Brokers, which is a testament to its credibility. The website is also highly rated by customers, with a 4.8-star rating on Trustpilot.

Payment Options offers multiple secure payment options. Users can pay for their tickets using credit cards, PayPal, or Venmo. The platform also has a secure checkout process, ensuring that users' payment information is safe.

Loyalty Programs has a loyalty program that rewards customers for their repeat purchases. The program features multiple tiers, providing users with different benefits and rewards. Users can earn points by making purchases, referring friends, and writing product reviews.

Customer Reviews has excellent customer reviews. The platform has a 4.8-star rating on Trustpilot, with customers praising the website's user-friendliness, excellent customer service, and competitive pricing.

Community Involvement is involved in several community projects, including sponsoring events and donating to charitable organizations. The platform supports several local and national charities, demonstrating its commitment to social responsibility.

Shipping and Costs offers different shipping options, including standard and express shipping. Shipping costs vary based on the shipping option selected and the delivery location. However, users can enjoy free shipping for some ticket categories.

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