Users Voice for Semrush

19% users rated Terrible
2% users rated Poor
1% users rated Average
7% users rated Very Good
71% users rated Excellent
Pie Chart Review Representation for Semrush
Semrush Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Feb 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2 4.7 4.6 4 4.4 2.5
Nov 2022 4.4 3.8 4.7 3.3 2.7 3
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 5 2.7 4.6 5
Mar 2023 3.4 5 4.8 3 5 1.8
Line Chart for Rating of peer stores

semrush.com

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rakuten.com

Detailed Semrush Review by

Introduction

SEMrush.com is a powerful online marketing tool that enables businesses of all sizes to improve their online presence and increase their visibility in search engine results pages. It provides a comprehensive suite of features that analyze websites, track keywords, and monitor the competition.

Pros and Cons

  • Pros:
    • Comprehensive competitor analysis tools
    • Keyword research and tracking features
    • Domain analysis tools
    • SEO and content marketing optimization features
    • Social media monitoring and management tools
  • Cons:
    • Relatively high pricing compared to some of its competitors
    • Steep learning curve for new users

User Experience

Overall, users praise SEMrush for its depth of features and the breadth of data it provides. However, some users find the platform to be daunting and overwhelming, particularly for those with little experience in SEO and online marketing.

Pricing and Value for Money

SEMrush.com offers three pricing tiers: Pro, Guru, and Business. The Pro plan is the most basic, starting at $119.95 per month. The Guru plan costs $229.95 per month and includes additional features such as historical data and branded reports. The Business plan, costing $449.95 per month, provides extensive features, including API access and multilingual SEO optimization.

Alternatives

There are various alternatives to SEMrush on the market, such as Ahrefs, Moz, and SpyFu. Each platform provides slightly different tools and features, but SEMrush remains the preferred choice for online marketers who need a comprehensive set of SEO and online marketing tools.

Customer Service

SEMrush provides high-quality customer service, with a dedicated support team available 24/7 via chat, email, or phone. The company also provides a comprehensive knowledge base, video tutorials, and webinars to help users learn how to use the platform effectively.

Product Quality and Selection

SEMrush provides a robust set of tools and features, including site audit and backlink analysis, keyword research and tracking, competitor analysis, and content optimization tools. The platform continuously adds new features and tools to meet the changing needs of online marketers.

Website Usability

SEMrush's website is well-designed and user-friendly, providing easy navigation and intuitive interfaces. The platform's features are well-organized and easy to use, making it an ideal choice for businesses of all sizes.

Returns and Exchanges

SEMrush does not provide a returns or exchanges policy, as it is a subscription-based service.

Promotions and Discounts

SEMrush periodically offers promotional discounts and deals for users, particularly during holiday seasons and special events.

Reputation

SEMrush has a strong reputation as one of the best SEO and online marketing platforms. It has received numerous awards and accolades from industry experts and publications, including Forbes, Entrepreneur, and Inc.

Payment Options

SEMrush accepts various payment methods, including credit cards, PayPal, and wire transfers.

Loyalty Programs

SEMrush offers loyalty discounts and rewards for users who have been with the platform for an extended period.

Customer Reviews

Most users rate SEMrush positively, citing its comprehensive set of tools, depth of features, and the breadth of data provided by the platform. However, some users find the platform too overwhelming and confusing, particularly for those with little experience in online marketing and SEO.

Community Involvement

SEMrush encourages community engagement, providing forums, social media groups, and webinars where users can connect and share their experiences and insights.

Shipping and Costs

As a digital product, SEMrush does not provide shipping. The costs of using the platform, however, depend on the chosen pricing plan, with the Pro plan starting at $119.95 per month up to $449.95 per month for the Business plan.

Semrush Recent User Reviews

User Rating

5 stars

54

4 stars

11

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Reviewer Name: Anonymous

Review Submission Date: 2021-03-15

Review Title: super duper amazing for backlink analysis
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Review Description: used for my site backlink analysis it helped me

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Reviewer Name: Anonymous

Review Submission Date: 2021-03-15

Review Title: wow amazing platform and good team
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Review Description: loved semrush and best part is there free trial

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Reviewer Name: Anonymous

Review Submission Date: 2021-03-15

Review Title: I took semrush trial offer for my site audit
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Review Description: trial offer was good and i did not purchased after trial period but during trial period i was able to use all services free of cost . thank you semrush

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Reviewer Name: Ben

Review Submission Date: 2023-01-21

Review Title: Semrush sucks the soul out of you bc they know all the tricks.
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Review Description: Your bank card details will be deleted automatically from our system in two years after the last successful payment on the platform. The two-year time frame is compliant with PCI DSS Standard.

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Reviewer Name: Matt Wolf

Review Submission Date: 2023-01-17

Review Title: Semrush reached out via Twitter…
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Review Description: Semrush reached out via Twitter soliciting me to leave a positive review on Trustpilot. When I asked if I can get any sort of credits or trials they blatantly refused. Here is the text: "Hi there Matt! [redacted] with Semrush here :) Thanks so much for your mention here about the possibilities of our tools! This made our week ?We would love for you to share your insights about Semrush on other platforms too :) If you wouldn't mind, we'd love to have you leave us a review on Trustpilot: "

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Reviewer Name: AKINWUNMI

Review Submission Date: 2023-01-16

Review Title: This tool is priceless
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Review Description: This tool is priceless, and the toolkits are endless! Wow, just wow. #semrush

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Reviewer Name: Marcus Mitrell

Review Submission Date: 2023-01-13

Review Title: Works well for me
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Review Description: Works well for me. Much better than Ahrefs and others.

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Reviewer Name: Steve Voeks

Review Submission Date: 2023-01-03

Review Title: I took out a 14 day trial to check…
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Review Description: I took out a 14 day trial to check Semrush out for my customers through my agency. I just wanted to see what customer service was like and if they were easy to work with before I started signing customers up. 8 days into the trial I cancelled. However, Semrush has thus far refused to remove the charge. They have never responded to any correspondence I have sent. Since Semrush could not honor such a simple transaction I have zero confidence they could handle multiple accounts. Buyer beware, once Semrush gets your credit card watch out.

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Reviewer Name: Christine Shulz

Review Submission Date: 2022-12-19

Review Title: Overloaded interface
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Review Description: I like your service. But you are adding new features endlessly in the same design. This is a reason for plenty of annoying freezes.

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Reviewer Name: Ted

Review Submission Date: 2022-12-14

Review Title: A one-stop SEO tool
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Review Description: A one-stop SEO tool, position tracking, on-page optimization ideas, backlink checker, content ideas and more. Been using it for 6 months now and I can appreciate the value it brings.

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