Sendingflowers Reviews

Voted Poor (2/5)

57 Votes

57 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

18% users rated Terrible
30% users rated Poor
32% users rated Average
19% users rated Very Good
2% users rated Excellent
Write a review

Introduction

Sending Flowers is an online flower delivery service that aims to provide customers with a convenient and reliable way to send beautiful floral arrangements to their loved ones. With a wide selection of flowers, flexible delivery options, and a user-friendly website, Sending Flowers strives to make every customer's experience a memorable one.

Pros and Cons

  • Pros:
    • Extensive selection of flowers and arrangements
    • Flexible delivery options, including same-day delivery
    • User-friendly website with easy navigation
    • Competitive pricing for high-quality flowers
    • Responsive customer service
  • Cons:
    • Limited international delivery options
    • Additional fees for some delivery locations
    • Availability of certain flowers may vary depending on location and season

User Experience

The Sending Flowers website offers a pleasant and seamless user experience. The intuitive interface allows customers to easily browse through the extensive selection of flowers and arrangements. The search filters enable users to quickly find the perfect floral gift based on occasion, price range, or flower type. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Sending Flowers provides competitive pricing for their high-quality floral products. Customers can find options that fit various budgets without compromising on the freshness and beauty of the flowers. The value for money is evident in the longevity of the arrangements and the satisfaction of the recipients.

Customer Service

The customer service team at Sending Flowers is dedicated to providing excellent support to their customers. They are responsive, professional, and committed to resolving any issues or concerns promptly. Customers can reach out to them via phone or email, and can expect friendly and helpful assistance throughout their shopping journey.

Product Quality and Selection

Sending Flowers partners with reputable local florists to ensure the quality and freshness of their floral arrangements. They offer a wide range of flowers, including roses, lilies, orchids, and more, catering to various occasions and preferences. Each arrangement is expertly designed and crafted with attention to detail, guaranteeing beautiful and long-lasting bouquets.

Website Usability

The Sending Flowers website is designed to be user-friendly and intuitive. The layout is clean and organized, with clear navigation menus and easily accessible information. The search functionality and filters make it simple for customers to find the perfect floral gift. The website also loads quickly, ensuring a seamless browsing experience for users.

Returns and Exchanges

Sending Flowers has a straightforward returns and exchanges policy. If a customer is not satisfied with their order, they can contact customer service within a specified time frame to initiate a return or exchange. The team will assist in resolving any issues and ensuring customer satisfaction.

Promotions and Discounts

Sending Flowers offers regular promotions and discounts that provide customers with the opportunity to save on their floral purchases. These promotions are often showcased on the website's homepage or communicated through newsletters and social media channels. By keeping an eye out for these offers, customers can enjoy even greater value for their money.

Reputation

Sending Flowers has built a positive reputation in the online flower delivery industry. With a track record of delivering high-quality products and exceptional customer service, they have garnered the trust and loyalty of numerous customers. Their commitment to customer satisfaction sets them apart from their competitors and contributes to their strong reputation.

Payment Options

Sending Flowers accepts various payment methods to provide customers with flexibility and convenience. Customers can choose to pay using major credit cards, including Visa, Mastercard, American Express, and Discover. The secure payment process ensures the protection of personal and financial information.

Loyalty Programs

Sending Flowers offers a loyalty program that rewards customers for their continued support. By signing up for the program, customers can earn points with each purchase, which can be redeemed for discounts or special offers in the future. This program encourages customer loyalty and provides added benefits for regular customers.

Customer Reviews

Customer reviews play a crucial role in evaluating the quality and reliability of any service, including Sending Flowers. The website features a dedicated section where customers can leave feedback and rate their experience. The overwhelmingly positive reviews are a testament to the company's commitment to delivering exceptional floral arrangements and top-notch customer service.

Community Involvement

Sending Flowers actively participates in community involvement initiatives and charitable efforts. They collaborate with local organizations and events to support causes such as environmental conservation, healthcare, and education. By being socially responsible, the company demonstrates its commitment to making a positive impact beyond simply delivering flowers.

Shipping and Costs

Sending Flowers offers convenient and reliable shipping options for their customers. They provide same-day delivery for orders placed within a specified time frame, ensuring prompt delivery of fresh flowers. However, international delivery options are currently limited. Shipping costs may vary depending on the destination and delivery preferences, and additional fees may apply for certain locations.

In conclusion, Sending Flowers is a reputable online flower delivery service that offers a wide selection of high-quality floral arrangements. With competitive pricing, excellent customer service, and a user-friendly website, it provides a convenient and enjoyable shopping experience. By prioritizing product quality and customer satisfaction, Sending Flowers has established itself as a trusted and reliable choice for sending beautiful flowers to loved ones.