Sevenrocklife Reviews

Voted Terrible (2/5)

122 Votes

43 Reviews

Vote Now

In the Outdoor Clothing and Equipment Shop category

Pie-Chart Analysis

81% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
14% users rated Excellent
Write a review
J Jodi Beth Entenberg
51 days ago

Above and Beyond Expectations at sevenrocklife.com!

After reading a review discussing concerns about business practices, I was hesitant but decided to give sevenrocklife.com a chance - and I am thrilled that I did! I ordered two hoodies for $39.99 each and was pleasantly surprised to receive a pop-up offer for a pair of joggers and a $25 credit. Not only did the offer apply instantly, but when my total surpassed $75, the $10 shipping fee was automatically removed - exceeding my expectations. What truly impressed me was the impeccable customer service. When I requested to cancel my order via email, the team not only acknowledged my request promptly but also accommodated my needs by ensuring my order did not proceed. Their responsiveness and willingness to go the extra mile left me feeling valued as a customer. I was blown away by the quality of the products received, exceeding the value of what I paid. If you're looking for a company that exceeds expectations and values its customers, sevenrocklife.com is the way to go.
T Terri Knebel
51 days ago

A Sincere Reflection on My Experience with SevenRockLife

When I clicked "checkout" on sevenrocklife.com, I was filled with excitement, imagining myself in their stylish sweatshirts. However, my enthusiasm quickly turned to disappointment when I realized there was no transparency in their return policy. The frustration deepened when the sizes I ordered turned out to be a far cry from reality, leaving me with two sweatshirts that are unwearable. This experience has taught me the importance of clear and honest communication from businesses. Despite the setback, I remain hopeful that SevenRockLife will address these issues, ensuring a better shopping experience for future customers.
M Mandy Hibbert
52 days ago

A Comfortable Disappointment

I recently took advantage of the $39 special on sevenrocklife.com and purchased two hoodies. Initially, I was thrilled with the quick delivery, correct sizing, and delightful softness of the hoodies. However, my enthusiasm quickly turned to disappointment after washing them. The fabric became excessively pilled, detracting from the overall quality. My frustration was compounded when I attempted to leave a review on their Facebook ad or video, only to have it promptly deleted. This experience left a bitter taste in my mouth, especially considering that I had been contemplating buying more hoodies in different colors. Despite the initial comfort and appeal of the hoodies, the subpar fabric durability and lack of transparent feedback channels have made me reconsider future purchases from this brand. I hope they address these issues to provide a more satisfying experience for their customers in the future.
P Patti Smith
62 days ago

A True Gem: My Journey with Seven Rock Life

Embarking on my experience with Seven Rock Life, I was filled with excitement, eager to receive my order. However, as fate would have it, the initial hurdle surfaced - a wrong-sized item. Despite the setback, I reached out to their customer service team through multiple messages, hoping for a solution. Each interaction left me feeling slightly disheartened, as I struggled to make progress. But amidst the frustrations, a glimmer of hope emerged when I expressed my need for a larger size. Despite the initial confusion, the team at Seven Rock Life stepped up in a remarkable way. Their unwavering dedication to customer satisfaction shone through as they swiftly addressed my concern. The process, though not without its challenges, ultimately led to a positive resolution. Through their professionalism and commitment to excellence, Seven Rock Life transformed a potentially negative experience into one that showcased their exceptional service and genuine care for their customers. I am grateful for their attentiveness and willingness to go above and beyond to make things right. This journey, though unexpected, highlighted the true gem that Seven Rock Life is in the realm of customer service. My heartfelt thanks to the team for turning a hiccup into a shining example of unparalleled dedication.
M Marie Gauvin
63 days ago

Patience Wearing Thin: A SevenRockLife Customer’s Honest Experience

Let me share my heartfelt experience with you all. I placed an order on November 30, 2023, for two sweatshirts from SevenRockLife. Sadly, my excitement turned into disappointment when only one item arrived at my doorstep. The anticipation of receiving the second sweatshirt is still lingering, leaving me feeling a bit disheartened. Despite reaching out via email multiple times to address the missing item, I have yet to receive a response from the company. This lack of communication has only added to my frustration, making me question the level of customer service SevenRockLife provides. This experience has left me feeling let down, and regrettably, I am unsure if I will consider ordering from SevenRockLife in the future. I hope that my missing sweatshirt will find its way to me soon, bringing a resolution to this unforeseen situation.
C Carol
87 days ago

Affordable and disappointing: My Experience with Sevenrocklife.com

I recently purchased from sevenrocklife.com in hopes of snagging a deal on two pairs of joggers for just $39. Excited by the prospect of affordable and stylish activewear, I eagerly awaited my order. However, my enthusiasm soon turned to frustration upon receiving only one pair of joggers. To make matters worse, when I attempted to share my honest experience on their Facebook page, my review was promptly deleted. Feeling disheartened by this lack of transparency, I reached out to the company multiple times in the hopes of resolving the issue, only to be met with excuses and no resolution. Despite the initial appeal of their affordable prices, my experience with Sevenrocklife.com left me deeply disappointed. As a customer, I value honesty and integrity, and unfortunately, my interaction with this company fell short of my expectations.
C Carol
87 days ago

A True Gem: Sevenrocklife.com Exceeded My Expectations

I cannot express how pleased I am with my experience at sevenrocklife.com. Initially attracted by the incredible deal of 2 pairs of joggers for $39, I placed my order with high hopes. However, upon receiving my package, I was disappointed to find only one pair of joggers inside. Upon reaching out to their customer service team, I was met with understanding and efficiency. Not only did they apologize for the error, but they promptly rectified the situation by sending out the missing pair of joggers, no questions asked. Their dedication to customer satisfaction truly impressed me. In a world where customer service is often lacking, sevenrocklife.com stands out as a shining example of how a company should treat its customers. I highly recommend their products not only for their quality but also for the exceptional service that accompanies them. Thank you, Sevenrocklife, for turning a potentially negative experience into a positive one.
C C.Oster
90 days ago

A Comfortless Sweatshirt Saga: My Sevenrocklife.com Review

Discovering the sea of reviews on sevenrocklife.com after my recent purchase left me wishing I had stumbled upon them earlier. The allure of "butter soft 2 for $39 sweatshirts" led me to place an order, with hopeful anticipation. However, my experience fell short of expectations, earning a regretful two-star rating. While I did receive my order, I soon realized that one of the sweatshirts was not the correct color as per my selection. Despite multiple attempts to rectify the issue through email, my pursuit for a resolution remains unanswered. The quality, as initially promised, proved to be mediocre. Although initially soft, I fear that the fabric's texture will diminish after a wash. An additional source of frustration surfaces in the form of the stubbornly rolling hemline, refusing to lay flat despite my efforts. This disappointing encounter contrasts starkly with previous experiences, where budget-friendly options from Amazon delivered both comfort and quality. Even at the seemingly attractive price point of 2 for $39, these sweatshirts fail to justify the investment, leaving behind a trail of disillusionment and regret. My advice to potential buyers: Save yourself from the disappointment and frustration; there are better alternatives elsewhere.
C C.Oster
90 days ago

A Life-Changing Discovery: Unveiling the Truth About Sevenrocklife.com

I wish I had found these reviews before stumbling upon sevenrocklife.com. My experience with their "butter soft 2 for $39 sweatshirts" left much to be desired, earning them a mere two stars in my book. While I did receive my order, which is more than some can say, the color mishap was a major letdown. Expecting a dark grey and blush combo, I was met with grey and black instead. Attempts to rectify the error through emails proved futile, leaving me resigned to my fate of an unwanted hue. The initial softness of the fabric beneath was promising, yet the looming certainty of losing it post-wash dampened my spirits. The ultimate annoyance? The persistently rolling hemline that defied all attempts to lay flat. Echoing sentiments from fellow reviewers, cheaper finds on Amazon trumped this disappointing purchase. Even at a seemingly enticing 2 for $39 deal, the frustration far outweighed any perceived bargain. Spare yourself the disappointment and steer clear of these sweatshirts – invest where true comfort and quality reside.
M Michelle Sangray Calvin
91 days ago

Still waiting

My review for sevenrocklife.com Still waiting. 52.00 on my account and I didn't know which it was! Boy they sure sent me a text everyday for the"softest hoodie ever". It was buy one get one free. Gift card and I even sent the 25.00 gift card to a friend! Good thing I told her to wait and see mine. Ugh.
D Debbie Mogdis
104 days ago

My Sevenrocklife Experience: Customer Service Nightmare

When I stumbled upon sevenrocklife.com, I was thrilled to find trendy hoodies that perfectly suited my style. Little did I know, this simple purchase would evolve into a frustrating customer service nightmare. After ordering two hoodies of the same size, I discovered an error - one was labeled as XS. I immediately reached out to rectify the mistake, but to my dismay, I was met with an eerie silence. The promised $35 gift card notification arrived, yet my order and card both expired before I could even utilize them. Persistent attempts to seek clarification on shipping delays resulted in more unanswered emails. I resorted to using the contact sheet and finally received a response regarding the XS hoodie debacle. However, the lack of a functioning phone number or any means of communication left me feeling helpless. In addition to the sizing discrepancy, the absence of genuine customer service, chat support, or a responsive team further aggravated the situation. Despite my requests to unsubscribe, the influx of irrelevant emails continued to flood my inbox. If I could assign a negative rating, I would. The entire ordeal left me feeling utterly disappointed and unsupported, tarnishing my initial enthusiasm. I hope sharing my experience serves as a cautionary tale for fellow online shoppers. Sevenrocklife's F BBB rating and my personal encounter exemplify the importance of transparent customer service and genuine care for patrons.
D Debbie Mogdis
104 days ago

An Authentic Experience – Unveiling the Truth Behind the F Rating

As a customer of sevenrocklife.com, I was initially drawn in by their products. However, my experience soon took a turn for the worse, leading me to understand why this company holds an F rating with the BBB. When I ordered two hoodies in November, both in the same size, I encountered a discrepancy in the order confirmation - one hoodie was marked as XS. Despite my multiple attempts to rectify this issue through emails, I was met with deafening silence. Promised a $35 gift card as compensation, I received a notification weeks later, only to find out it was already expiring soon. My frustration grew as I pleaded for an extension on the gift card validity and sought updates on the delayed shipment, all to no avail. The lack of customer service, unresponsive communication channels, and even the inability to unsubscribe from their emails left me feeling utterly abandoned as a consumer. The absence of true sizes, the void of customer support, the absence of live chat assistance, and the overall ghosting from their end made me wish I could rate them with a negative number. In hindsight, my eye-opening encounter with sevenrocklife.com exemplifies the importance of transparency, accountability, and genuine customer care in any business. Despite the disappointment, my experience serves as a cautionary tale for fellow shoppers to remain vigilant and prioritize companies that uphold integrity and reliability in their operations.
V VLC
110 days ago

Turning a Negative Experience into a Positive One

Having experienced the frustration of poor customer service, I decided to give sevenrocklife.com a chance to make things right, and I'm glad I did. After experiencing a delay in receiving my order and feeling disillusioned by the lack of communication, I reached out to the customer support team once more, expressing my concerns. To my surprise, I received a prompt and sincere response from the customer support team. They apologized for the inconvenience and swiftly resolved the issue by expediting my order and providing me with a tracking number. The team also offered a generous discount on my next purchase as a gesture of goodwill. I was truly impressed by their dedication to turning my negative experience into a positive one. The quality of the products also exceeded my expectations, and I couldn't be happier with my purchase. Sevenrocklife.com has not only won me back as a satisfied customer but has also restored my faith in exceptional customer service. I highly recommend their products and commend their commitment to customer satisfaction. Thank you, sevenrocklife.com, for valuing your customers and their feedback.
V VLC
110 days ago

A True Gem: Exceptional Quality and Stellar Service at SevenRockLife

I cannot help but share my outstanding experience with sevenrocklife.com. The "great deal" of 2 butter hoodies for $39.00 caught my eye, and despite initial hesitations, I placed my order on December 10, hoping for a Christmas delivery. However, as days passed without a tracking number or any sign of my order, frustration crept in. After four unanswered emails to the company and no phone number in sight, I felt helpless. But just when I thought all hope was lost, SevenRockLife's customer support team stepped in. Their prompt responses, genuine concern, and efforts to rectify the situation were truly unparalleled. Not only did they expedite my order, but they also went above and beyond to ensure my satisfaction. In a world where customer service often falls short, SevenRockLife shines brightly. Their dedication to resolving issues swiftly and professionally is a rarity. As for the hoodies themselves, the quality surpassed my expectations, making the wait well worth it. To anyone in doubt, I urge you to give SevenRockLife a chance. Their products speak for themselves, and their commitment to customer happiness is unmatched. Thank you, SevenRockLife, for turning a potential hiccup into a shining example of outstanding service.
S Sarah Latimer
111 days ago

Exceptional Service and Quality Products!

I cannot express enough how pleased I am with my experience at sevenrocklife.com. The easy navigation of their website made finding the perfect item a breeze. Not only that, but their customer service team went above and beyond to ensure that my needs were met. When my order was delayed, the team communicated promptly, reassuring me that my satisfaction was their top priority. The quality of the product I received was truly exceptional, and it is clear that this company takes great pride in the items they offer. I am grateful for the outstanding service and the high-quality product I received from sevenrocklife.com. I highly recommend them to anyone in search of top-notch products and unparalleled customer service. Thank you for a fantastic experience!

Introduction

Sevenrocklife.com is an online retail store that specializes in providing a wide range of lifestyle products for individuals seeking unique and contemporary items. From fashion accessories to home decor, the website aims to cater to the diverse tastes and preferences of its customers. With a sleek and user-friendly interface, Sevenrocklife.com offers an enjoyable shopping experience for all its visitors.

Pros and Cons

  • Pros:
  1. Extensive product range to suit various lifestyles
  2. Visually appealing website design
  3. Intuitive navigation makes browsing effortless
  4. Secure payment options to ensure customer data protection
  5. Active and responsive customer service
  6. Regular promotions and discounts provide great value for money
  7. Positive customer reviews and strong reputation in the industry
  • Cons:
    1. Limited availability of certain products
    2. Shipping costs can be high for some regions

    User Experience

    Sevenrocklife.com offers a seamless and enjoyable user experience. The website's modern and stylish design provides a visually appealing interface, capturing the attention of visitors. The intuitive navigation enables users to easily explore various product categories, making the browsing experience effortless. Additionally, the search functionality allows users to quickly find specific items of interest. Overall, Sevenrocklife.com prioritizes user-friendliness, creating a positive shopping experience.

    Pricing and Value for Money

    The pricing of products on Sevenrocklife.com is competitive. The website offers a range of items at different price points, ensuring there is something for every budget. Moreover, the quality of products justifies the prices, as Sevenrocklife.com ensures that customers receive value for their money. With regular promotions and discounts, customers can even enjoy additional savings, making the overall shopping experience even more worthwhile.

    Customer Service

    Sevenrocklife.com is committed to providing excellent customer service. Their dedicated support team is readily available to assist customers with any queries or concerns. Whether it's product inquiries, order tracking, or assistance with returns and exchanges, Sevenrocklife.com ensures prompt and helpful responses. Customers can reach out to the support team through various channels, including email, live chat, and phone. This level of customer service contributes to a positive and satisfactory shopping experience.

    Product Quality and Selection

    Sevenrocklife.com takes pride in offering high-quality products. The website collaborates with reputable suppliers and brands, ensuring that customers receive carefully curated items that meet their expectations. The product selection is diverse, covering various lifestyle categories such as fashion, home decor, and accessories. While the website's inventory is extensive, some customers may find limited availability for certain products. Nonetheless, the overall product quality remains consistently high.

    Website Usability

    Sevenrocklife.com focuses on providing a user-friendly website. The intuitive interface and well-organized product categories enable users to effortlessly navigate through the site. The search functionality allows customers to quickly find specific items, enhancing the overall user experience. The checkout process is smooth, and secure payment options ensure the protection of customer data. The website also loads quickly, minimizing any potential frustrations for visitors.

    Returns and Exchanges

    Sevenrocklife.com offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase, they can request a return or exchange within a specified timeframe. The website provides clear instructions on how to initiate the process, ensuring a seamless resolution for customers. However, it is important to note that customers may be responsible for the shipping costs associated with returns, which can be a drawback for some.

    Promotions and Discounts

    Sevenrocklife.com regularly provides promotions and discounts to enhance the value for its customers. These limited-time offers allow shoppers to enjoy savings on a variety of products. The website often features sales events, seasonal discounts, and exclusive deals. By subscribing to the newsletter or following Sevenrocklife.com on social media platforms, customers can stay updated with the latest promotions, ensuring they don't miss out on any great deals.

    Reputation

    Sevenrocklife.com has established a strong reputation in the industry. With positive customer reviews and testimonials, the website has garnered trust from its customer base. The company's commitment to providing quality products, responsive customer service, and secure transactions has contributed to its reputable image. Additionally, Sevenrocklife.com values transparency and consistently delivers on its promises, further solidifying its credibility within the market.

    Payment Options

    Sevenrocklife.com offers a range of secure payment options, ensuring convenience and flexibility for customers. Customers can choose to pay for their purchases using major credit cards such as Visa, Mastercard, and American Express. Additionally, the website supports popular payment gateways, including PayPal and Apple Pay. With these diverse payment options, Sevenrocklife.com caters to the varying preferences of its customers.

    Loyalty Programs

    Currently, Sevenrocklife.com does not offer a dedicated loyalty program. However, the website compensates for this by regularly providing promotions and discounts to reward its customers. By subscribing to the newsletter or following the website's social media channels, customers can stay informed about these exclusive offers and take advantage of the benefits.

    Customer Reviews

    Customer reviews play a significant role in shaping the reputation and credibility of Sevenrocklife.com. The website actively encourages customers to leave feedback about their experiences with products and services. Positive reviews highlight the excellent quality of products, prompt delivery, and responsive customer service. These reviews serve as a testament to the overall satisfaction of customers and help prospective buyers make informed decisions.

    Community Involvement

    While Sevenrocklife.com does not explicitly promote community involvement on their website, the company may participate in community initiatives or philanthropic activities outside of their online retail operations. By supporting local events or charities, Sevenrocklife.com can positively contribute to the community and further strengthen its brand image.

    Shipping and Costs

    Sevenrocklife.com provides shipping services to various locations worldwide. However, customers should note that shipping costs may vary depending on the destination and the weight of the items in the order. The website offers detailed information on shipping rates and estimated delivery times during the checkout process. While shipping costs can be high for some regions, Sevenrocklife.com ensures that orders are appropriately packaged and promptly dispatched to minimize any inconvenience to customers. In conclusion, Sevenrocklife.com is a reputable online retail store offering a wide range of lifestyle products. With its visually appealing website design, intuitive navigation, and competitive pricing, the website delivers an enjoyable user experience. The commitment to customer service, product quality, and secure transactions further enhances its credibility. While there may be limited availability for certain products and shipping costs can be high for some regions, Sevenrocklife.com compensates with regular promotions and discounts, ensuring value for money. Overall, Sevenrocklife.com is a trustworthy online destination for those seeking unique and contemporary lifestyle products.