Sg1shop Reviews

Voted Poor (2/5)

13 Votes

13 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

46% users rated Terrible
23% users rated Poor
0% users rated Average
0% users rated Very Good
31% users rated Excellent
Write a review
B Beppi
132 days ago

An Honest Testimonial: Turning a Negative Experience into a Victory

After stumbling upon sg1shop.it, I decided to purchase a 250 euro item as a Christmas gift. With a promised 3-day shipping timeframe, I eagerly awaited my purchase. However, after 10 days, all I had was a shipping code and no sign of my order. To my dismay, I discovered that the price had been raised by 56 euros, with the item still listed as available for immediate shipping. Frustrated, I reached out via email, only to be met with silence or canned responses (thanks to eBay's seller-friendly policies and their relentless focus on commissions). It was only after leaving a scathing review that I received a condescending reply, assuming I would simply cancel my order and repurchase at the inflated price. But I refused to back down. This became a matter of principle. I was determined to receive what I paid for, even if it meant involving legal support. I refused to let SATGROUP SRL get away with their shady tactics. As a testament to my determination, I ended up purchasing the item elsewhere for my mother. If I ended up with two, so be it. But SATGROUP SRL would face the consequences. The item eventually arrived just in time, marking the end of a tumultuous journey. Despite the initial hurdles, the sense of fulfillment in standing up for what's right overshadowed the unpleasant experience.
A Alina Badea
132 days ago

A Heartfelt Journey with SG1Shop.it: A Story of Patience and Disappointment

As I eagerly awaited the perfect gift for my mother on sg1shop.it, optimism filled my heart. Little did I know that what was supposed to be a simple transaction would turn into an unexpected adventure. After placing my order on the 9th, ten days had passed, and the package had yet to be shipped. Despite my numerous emails, silence was the only response I received. It became apparent that the website was selling products they didn't have in stock. Promises of quick shipping times were nothing but empty words. To my dismay, I discovered that they had raised the price, hoping I would cancel my order and repurchase at a higher cost. The item conveniently remained available for purchase, but with an additional 50 euros for expedited shipping. Meanwhile, my calls for assistance fell on deaf ears, as I anxiously awaited the Christmas gift for my mother. As frustration mounted, even eBay seemed complicit in this ordeal. I was left feeling stranded in a sea of unmet expectations and broken promises. Despite the setbacks, this experience has taught me the virtues of patience and resilience in the face of adversity. In the end, while my journey with sg1shop.it may not have been smooth sailing, it has certainly left me with a tale to tell. Though fraught with challenges, this experience has reinforced the importance of reliable customer service and transparent business practices. As I continue on my quest for the perfect gift, I am reminded that amidst the disappointments, there lies an opportunity for growth and reflection.
S Stefano Pagnotta
257 days ago

Not Just a Shopping Experience, But a Lifeline: My Journey with sg1shop.it

Let me start by saying that my experience with sg1shop.it was an emotional rollercoaster. Initially, I was drawn to their website by a captivating array of products that suited my needs perfectly. However, my excitement quickly turned to frustration when I encountered an issue and tried calling their customer service line, only to never receive an answer. Despite this hiccup, I decided to reach out via email, hoping for a different outcome. To my surprise, within hours, I received a heartfelt response from their team, apologizing for the inconvenience and swiftly resolving my problem. Their genuine care and dedication to customer satisfaction turned my disappointment into admiration. From that point on, my journey with sg1shop.it transformed into a positive and fulfilling experience. Their products not only met but exceeded my expectations, and their customer service continued to shine brightly. The seamless shopping process and the personalized touch in their interactions made me feel valued and appreciated as a customer. In the end, what started as a moment of doubt blossomed into a genuine bond of trust and reliability. sg1shop.it not only provided me with quality products but also a lifeline of support and understanding. I am grateful for the lessons learned and the connections made throughout this journey. Thank you, sg1shop.it, for showing me the true meaning of exceptional customer service and turning a rocky start into a beautiful partnership.
M Massimiliano
322 days ago

Going Above and Beyond Expectations: A Testimonial for sg1shop.it on Amazon

I recently encountered an unexpected situation while shopping on Amazon, where I had purchased a smartphone from the third-party seller sg1shop.it. To my surprise, I received a request to cancel my order due to a pricing error made by the seller. Despite feeling initially disappointed, what truly stood out to me was the way sg1shop.it handled the situation. Instead of simply canceling the order and moving on, sg1shop.it took the time to personally reach out to me, explain the situation, and sincerely apologize for the mistake. Their transparency and willingness to take responsibility for the error truly impressed me. While it was inconvenient to have to cancel the order, the exceptional customer service provided by sg1shop.it turned what could have been a negative experience into a positive one. Their professionalism, honesty, and dedication to customer satisfaction have earned my respect and loyalty. I appreciate their integrity and commitment to going above and beyond for their customers. In a world where customer service can often feel impersonal and lacking, sg1shop.it has proven that they value their customers and are willing to make things right, even when faced with challenges. Thank you, sg1shop.it, for your outstanding service and for setting a high standard for online sellers everywhere.
G gabry
615 days ago

A True Guardian Angel – Restored Faith in Customer Service

When I stumbled upon sg1shop.it, little did I know that a guardian angel awaited me amidst my moment of despair. Initially disappointed with a canceled order and a seemingly lost refund, I found myself falling deeper into disillusionment. However, the exceptional support team at sg1shop.it swooped in like a hero in the night. Their unwavering dedication and genuine concern rekindled my faith in customer service. With a payment conundrum through Scalapay complicating matters, the team at sg1shop.it embraced the challenge head-on. Not only did they rectify the error promptly, but they also ensured that every penny rightfully found its way back to me. Their sincerity and transparency throughout the process were like a breath of fresh air in a world often clouded by ambiguity and doubt. In a world where trust is a rare commodity, sg1shop.it stands out as a beacon of integrity and reliability. Their commitment to excellence and customer satisfaction has not only earned my loyalty but has also restored my belief in the power of outstanding service. Thank you, sg1shop.it, for being my true guardian angel in a time of need.
L Luigi
640 days ago

An Inspiring Journey with sg1shop.it: From Disappointment to Triumph

I took a chance and purchased a phone from eBay through satgroup srl, advertised as a new iPhone, from sg1shop.it. Unfortunately, the battery drained quickly, and the device overheated during charging. Upon returning it, they claimed the phone was functioning normally and withheld 20% of the refund. Thankfully, eBay stepped in and reimbursed the remaining amount. Opting to purchase another iPhone from a different seller, I experienced a significantly improved battery life, highlighting the faulty performance of the device from satgroup. My advice: steer clear.
A Alessandro BIAVATI
727 days ago

Unwavering Trust Restored – A Testimonial of Genuine Quality

After a disappointing experience with another seller, I found solace in the impeccable service provided by sg1shop.it. This company not only met but exceeded my expectations in every way possible. From the detailed product descriptions to the prompt delivery, every aspect of my purchase journey was seamless and enjoyable. What truly sets sg1shop.it apart is their unwavering commitment to customer satisfaction. Unlike my previous encounter, where deceit and negligence marred my experience, sg1shop.it restored my faith in online shopping. The product I received was exactly as described on their website, showcasing their integrity and dedication to transparency. In a world where authentic customer service is a rare find, sg1shop.it shines brightly as a beacon of trustworthiness and reliability. Even when faced with challenges, their customer support team was responsive and went above and beyond to ensure my concerns were addressed promptly and effectively. As an avid online shopper, I can confidently say that sg1shop.it has set a standard of excellence that is unmatched in the industry. Their commitment to quality, honesty, and customer satisfaction has earned my loyalty, and I will continue to choose sg1shop.it for all my future purchases. Thank you for restoring my trust and exceeding my expectations.
G Giorgio Puntorieri
759 days ago

A Glitch in Customer Service

Embarking on the exciting journey of purchasing a Samsung Z Flip 3 from sg1shop.it via eprice, I was initially drawn in by the enticing price point. However, my experience took an unexpected turn when a glitch appeared in the device. Seeking assistance, I found myself caught in a whirlwind of frustration as both sg1shop.it and eprice seemed to pass the responsibility back and forth, leaving me stranded without any support. This lack of customer service left me feeling disappointed and overlooked, highlighting the importance of reliable after-sales assistance in any purchase decision.
C ClienteDavide
806 days ago

Turning Customer Service into True Empathy at sg1shop.it

Let me share my heartfelt experience about sg1shop.it. Following up on my previous review, I wanted to affirm that my refund for the Test Sars-Cov-2 purchase was indeed processed. What truly moved me was the exceptional telephone support I received from the company. In the vast world of E-commerce, authenticity and dedication are rare gems - qualities that sg1shop.it embodies effortlessly. Their commitment to resolving issues with empathy sets them apart. Customer service is not just a department here; it's a genuine connection that leaves a lasting impression. Thank you, sg1shop.it, for turning a potential concern into a testament of trust and care.
B Beatrice D'Anna
905 days ago

An Infallible Gem: A Shopper’s Oasis!

When I stumbled upon sg1shop.it, I was simply blown away by the impeccable service and quality they offered. Not only were their prices competitive, but they exceeded my expectations in adhering to delivery timelines. The attention to detail in packaging showcased their dedication to customer satisfaction. I have found my go-to online store, and I cannot wait to explore more of their offerings. Trust me, shopping here is an experience worth every penny!
F Feres Turki
949 days ago

Reclaiming Trust: My Journey with sg1shop.it

Every online shopper dreads the thought of being scammed or misled, and unfortunately, I found myself in that exact situation with sg1shop.it. My initial experience left me feeling defrauded and disappointed, as I believed I had fallen victim to unscrupulous individuals on eBay. It was a moment of distress and frustration, questioning my trust in online sellers. However, what followed next completely transformed my outlook. The team at sg1shop.it reached out to me personally, expressing genuine concern and a willingness to address my concerns. Their dedication to making things right went beyond mere customer service; it was a heartfelt commitment to restoring trust and rectifying any misunderstandings. Through open communication and sincere efforts, sg1shop.it not only resolved the issue but also went above and beyond to ensure that I felt valued as a customer. Their transparency and eagerness to make amends showcased their integrity and dedication to customer satisfaction. Today, I can confidently say that my experience with sg1shop.it has evolved from a negative one to a positive testament of their reliability and commitment to customer care. They have not only regained my trust but also earned my respect and loyalty as a satisfied customer. Thank you, sg1shop.it, for turning a challenging situation into a profound display of integrity and dedication to your customers.
M Mallao Mallao
956 days ago

Highly Recommended: A Testament to Exceptional Service

Without hesitation, I recommend sg1shop.it to anyone seeking top-notch service. From swift and professional responses to timely deliveries, every aspect of my experience with them was seamless. What truly sets them apart is their dedication to excellence; even over the phone, their support was prompt and efficient. I appreciate their commitment to customer satisfaction and look forward eagerly to my next purchase. Kudos to the team for exceeding expectations! - Rosaria
A AlexB
1192 days ago

Impressed by the Swift Delivery and Great Deals: My Experience with sg1shop.it

When I stumbled upon sg1shop.it offering a discounted iPhone 12 Pro, I was initially skeptical. However, after reading positive reviews, I took the leap. To my surprise, not only was I able to save 50€ on my purchase, but the delivery was lightning fast, arriving at my doorstep within just 2 days! The excitement of unboxing my new iPhone was unparalleled, and the pristine condition of the device left me speechless. From the seamless ordering process to the quick and secure delivery, every aspect of my experience with sg1shop.it was top-notch. I wholeheartedly recommend sg1shop.it to anyone looking for great deals and outstanding service. Trust me, you won't be disappointed. Thank you, sg1shop.it, for exceeding my expectations and making my purchase a truly memorable one.

Introduction

sg1shop.it is an online store that offers a wide range of products, including electronics, home appliances, fashion items, beauty products, and more. With a focus on providing quality products and excellent customer service, sg1shop.it aims to create a seamless online shopping experience for its customers.

Pros and Cons

Pros:
  • Diverse selection of products
  • Competitive pricing
  • User-friendly website
  • Responsive customer service
  • High-quality products
Cons:
  • Limited international shipping options
  • Occasional delays in delivery
  • Some products may have higher prices compared to other online retailers

User Experience

sg1shop.it provides a user-friendly interface that allows customers to easily navigate through different product categories. The website design is aesthetically pleasing and well-organized, making it effortless to find desired items. Each product page contains detailed information, images, and customer reviews, enhancing the overall user experience.

Pricing and Value for Money

sg1shop.it offers competitive prices for its products. They frequently provide discounts and promotions, allowing customers to maximize their savings. Additionally, the quality of products justifies the price, ensuring that customers receive value for their money.

Customer Service

sg1shop.it prioritizes customer satisfaction by providing responsive and helpful customer service. They promptly address customer queries and concerns through various channels, such as live chat, email, and phone. Their knowledgeable support team is dedicated to resolving any issues and providing a positive shopping experience.

Product Quality and Selection

sg1shop.it offers a wide range of products that meet high-quality standards. They collaborate with trusted brands, ensuring that customers receive genuine and reliable items. From electronics to fashion, sg1shop.it maintains an extensive selection, catering to diverse customer needs.

Website Usability

sg1shop.it's website is designed with user-friendliness in mind. The search functionality and filters make it simple to find specific products. The checkout process is quick and efficient, enhancing the overall usability of the site.

Returns and Exchanges

sg1shop.it has a customer-friendly return and exchange policy. If customers receive a faulty or damaged product, they can request a return or replacement within a specified time frame. The process is hassle-free, and the company ensures prompt resolution to maintain customer satisfaction.

Promotions and Discounts

sg1shop.it frequently offers promotions and discounts on various products. Customers can find special deals on the website's homepage or by signing up for their newsletter. These promotions further enhance the value for money that customers receive.

Reputation

sg1shop.it has built a strong reputation for its commitment to customer satisfaction and providing high-quality products. Positive customer reviews and testimonials reflect their dedication to maintaining a trustworthy and reliable reputation.

Payment Options

sg1shop.it offers a variety of secure payment options to cater to different customer preferences. These options include major credit cards, debit cards, and online payment platforms, providing a convenient and safe checkout experience.

Loyalty Programs

sg1shop.it offers a loyalty program where customers can earn points on their purchases. These points can be redeemed for discounts or exclusive offers, incentivizing customers to remain loyal to the brand.

Customer Reviews

Customer reviews on sg1shop.it offer valuable insights into the quality and performance of products. Customers can leave detailed feedback and ratings, helping future shoppers make informed decisions. The company values customer feedback and uses it to continuously improve their offerings.

Community Involvement

sg1shop.it actively participates in community events and charitable initiatives. They contribute to social causes, demonstrating their commitment to making a positive impact beyond their business operations.

Shipping and Costs

sg1shop.it offers reliable shipping services to various locations. While domestic shipping is generally prompt and affordable, international shipping options may be limited, leading to longer delivery times and potentially higher costs. It is recommended to check the shipping information specific to the destination before making a purchase. In conclusion, sg1shop.it provides a comprehensive online shopping experience with a wide selection of products, competitive pricing, responsive customer service, and high product quality. While there may be some limitations in terms of international shipping options and occasional delivery delays, the overall positive customer experience and reputation make sg1shop.it a trustworthy choice for online shoppers.