Users Voice for Shadyrays

16% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
78% users rated Excellent
Pie Chart Review Representation for Shadyrays
Shadyrays Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 24 Aug 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 3 3.6 4.3 4 1.4 2.8
Nov 2022 5 5 2.4 4.2 1.1 2
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 1.7 4.1 1.3 5
Mar 2023 4.3 3.4 5 5 5 1.8
Line Chart for Rating of peer stores

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Detailed Shadyrays Review by

Introduction

Shadyrays.com is a popular online retailer of sunglasses and other related accessories with a reputation for quality and affordability. The brand offers a wide range of products that cater to different styles and preferences.

Pros and Cons

Pros:
  • Affordable pricing
  • Wide range of styles and designs
  • Free shipping within the US
  • Lifetime craftsmanship warranty
Cons:
  • Limited international shipping options
  • No free returns

User Experience

Shadyrays.com is easy to navigate and user-friendly, with clear product descriptions and images. The online store is fast, secure, and user-friendly, making it easy for customers to find the products they want and complete the purchase process.

Pricing and Value for Money

Shadyrays.com offers reasonable pricing, making it an excellent choice for those looking for affordable yet stylish sunglasses. The brand's products are well-crafted, making them good value for money.

Alternatives

Some alternative online stores that offer similar products include Ray-Ban, Oakley, and Warby Parker.

Customer Service

Shadyrays.com has a competent customer support team that responds quickly to customer queries and complaints. The brand also offers a lifetime craftsmanship warranty, giving customers added peace of mind.

Product Quality and Selection

Shadyrays.com offers an extensive product selection, ranging from polarized sunglasses to blue light blocking sunglasses. The brand's products are made using high-quality materials, making them durable and long-lasting.

Website Usability

The shadyrays.com website is user-friendly and easy to navigate. The product search and filtering options are intuitive, making it easy for customers to find the products they want.

Returns and Exchanges

Shadyrays.com offers a 30-day return and exchange policy for purchases made within the US. However, customers are required to pay for the return shipping costs.

Promotions and Discounts

Shadyrays.com occasionally offers promotions and discounts to its customers. The brand encourages customers to sign up for its email newsletter to receive the latest discounts and promotional deals.

Reputation

Shadyrays.com has a positive reputation among customers, receiving high praise for its quality products and affordable pricing. The brand has also received glowing reviews from reputable publications such as Forbes and Men's Health.

Payment Options

Shadyrays.com accepts various payment options, including Visa, Mastercard, American Express, Discover, and PayPal.

Loyalty Programs

Shadyrays.com does not currently offer a loyalty program for its customers.

Customer Reviews

Shadyrays.com has an impressive collection of positive customer reviews on its website, social media pages, and other online platforms. These reviews attest to the brand's quality products, affordability, and excellent customer service.

Community Involvement

Shadyrays.com is actively involved in several charitable causes, such as providing sunglasses to underprivileged children and veterans.

Shipping and Costs

Shadyrays.com offers free shipping within the US. The brand also provides international shipping options, albeit at additional costs. The website provides relevant information on shipping timelines and costs to different countries.

Shadyrays Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: David Taylor

Review Submission Date: 2023-01-12

Review Title: Excellent
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Review Description: Great people to deal with. Excellent sunglasses. Thank you very much

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Reviewer Name: Motti Tadmor

Review Submission Date: 2022-12-12

Review Title: Shady Rays - Best in class products and services
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Review Description: Shady Rays represents what real products and services should look like, their concept, their price range, their products, their social responsibility, and their services are simply top class, they honor their lifetime warranty, they are fast to respond and they provide best in class services, products, and support. Shout out to Fred from their support team who added a personal touch in my engagement with them, that made my day!

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Reviewer Name: Rick Vining

Review Submission Date: 2022-12-02

Review Title: Just As Good
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Review Description: I find my Shady Rays a very good quality and a nice fit, I'll be ordering a 2nd pair. I really dont understand some of these negative reviews. These are not $300 dollar Maui Jim or Costa sunglasses. At a $50 dollar price point, these Shady Rays will probably last just as long as the $300 sunglasses that stupid people buy.

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Reviewer Name: Eric Edwards

Review Submission Date: 2022-11-02

Review Title: Kind of a scam.
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Review Description: I've had 2 pairs of Shady Rays for no more than 8 months. The first pair cracked and split above the one lens where the material is thinnest just from me going to put them on, and the other pair just got bent from minor use because the metal frame is so cheap. The glasses are not cheap to begin with and what they don't tell you about is the $10 "processing fee" to replace your over priced cheap glasses. Never again.

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Reviewer Name: John Hanson

Review Submission Date: 2022-10-25

Review Title: Repeat customer. Recommended
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Review Description: I have ordered from this site three times (twice regular sunglasses and once prescription sunglasses) and all three orders have gone smoothly. No complaints. Recommended.

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Reviewer Name: Rob Bieloh

Review Submission Date: 2022-09-21

Review Title: Top notch eyewear
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Review Description: I am truly in love with these shades. I keep finding excuses to put them on my face. They're the perfect size and grip my head just the right amount. So comfy. The polarized lenses really takes them to the top. High quality and superb crispness to everything I look at thru them. I'm recommending them to all my friends and family.

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Reviewer Name: Raymond Bloode

Review Submission Date: 2022-08-31

Review Title: Cheaply made glasses that break easily
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Review Description: These glasses look nice but are cheaply made. Mine broke quickly as did both replacements. Not worth it. Do not recommend.

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Reviewer Name: Christopher LaFollette

Review Submission Date: 2022-08-29

Review Title: if your looking for cheap sunglasses…
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Review Description: if your looking for cheap sunglasses with a warranty you have found them

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Reviewer Name: Customer

Review Submission Date: 2022-08-26

Review Title: Love the sunglasses - adore the service
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Review Description: Love the sunglasses. Adore the customer service. I had a pair and the coating began to peel. They replaced them in a few days with no messing at all. You can get customer service online instantly. They sort out any issues (I just returned some pairs and the processed my refund immediately.) great sunglasses and a superb company to deal with. Don’t see that often nowadays.

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Reviewer Name: Lisa

Review Submission Date: 2022-08-22

Review Title: Great product and outstanding customer service
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Review Description: I owned a pair of Shady Rays for many years, and recently the coating on the lenses started to peel off. I contacted the company through the website, uploaded photos of the defective glasses, and within a few days my replacement arrived. I couldn't believe how easy it was! A quality company that offers a quality product — a bit unusual these days.