Users Voice for Shapermint

37% users rated Terrible
9% users rated Poor
3% users rated Average
9% users rated Very Good
42% users rated Excellent
Pie Chart Review Representation for Shapermint
Shapermint Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 19 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.4 4.6 3.9 1 4.8 2.8
Nov 2022 2.9 4.2 4.1 5 4.9 2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.6 3 2 4.8 5
Mar 2023 3.7 5 5 1 5 1.8
Line Chart for Rating of peer stores

shapermint.com

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Detailed Shapermint Review by

Introduction:

Shapermint is an online store that offers shapewear, intimates, and apparel for women. It aims to empower women by providing them with comfortable and affordable high-quality products. Shapermint's mission is to help women feel confident by providing them with shapewear that enhances their natural curves.

Pros and Cons:

Pros:
  • Extensive selection of shapewear.
  • Competitive prices and frequent discounts.
  • Free and fast shipping on orders over $75.
  • Excellent customer service.
Cons:
  • Not all sizes are available in all styles.
  • Some users report that the sizing is not consistent across different products.
  • The website can be overwhelming for some users, with too many options and filters.

User Experience:

Shapermint's website is user-friendly and easy to navigate. The website offers several filters that allow users to search for specific styles, sizes, and colors. Product descriptions are detailed, and customer reviews are displayed on each product page. The checkout process is simple and quick, and the website accepts several payment methods.

Pricing and Value for Money:

Shapermint's prices are competitive, and the website frequently offers promotions and discounts. The quality of the products is excellent, and the prices are affordable, making Shapermint an excellent value for money.

Alternatives:

Similar websites to Shapermint include Spanx, Yummie, and Skims. While these websites offer similar products, Shapermint's prices are generally lower than its competitors.

Customer Service:

Shapermint's customer service is outstanding. The company offers a 24/7 customer service hotline and a chat service on its website. The customer service agents are friendly and knowledgeable, and they respond quickly to inquiries.

Product Quality and Selection:

Shapermint offers a wide variety of shapewear, intimates, and apparel for women. The product quality is excellent, and Shapermint uses high-quality materials. The products are comfortable, durable, and provide the desired amount of support.

Website Usability:

Shapermint's website is easy to use and navigate. The website offers several filters, allowing users to search for specific styles, sizes, and colors quickly. The product pages are informative, with detailed product descriptions and customer reviews. The checkout process is simple, and the website accepts several payment methods.

Returns and Exchanges:

Shapermint offers free returns and exchanges within 60 days of purchase. The company provides a pre-paid label for returns and exchanges, making the process simple and hassle-free.

Promotions and Discounts:

Shapermint frequently offers promotions and discounts, making its products even more affordable. Customers can sign up for the Shapermint email newsletter to receive exclusive offers and deals.

Reputation:

Shapermint has an excellent reputation for providing high-quality products, outstanding customer service, and fast shipping. The company has received several positive reviews from satisfied customers.

Payment Options:

Shapermint accepts several payment methods, including credit cards, PayPal, and Apple Pay.

Loyalty Programs:

Shapermint does not currently offer a loyalty program.

Customer Reviews:

Shapermint's website displays customer reviews on each product page, giving users a better idea of the product's quality before purchasing. Additionally, the company has received several positive reviews on third-party review sites.

Community Involvement:

Shapermint is committed to empowering women and promoting body positivity. The company partners with several organizations dedicated to empowering women, including Girls Inc. and Dress for Success.

Shipping:

Shapermint offers free and fast shipping on orders over $75. The company ships to the United States, Canada, and several other countries.

Costs:

Shapermint's products are affordable, and the website frequently offers promotions and discounts. Additionally, the company offers free returns and exchanges, making it easy to try out different products without risking any money.

Shapermint Recent User Reviews

User Rating

5 stars

39

4 stars

18

👤

Reviewer Name: Tricia Nichols

Review Submission Date: 2023-01-30

Review Title: I had an issue with sizing and the…
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Review Description: I had an issue with sizing and the representative quickly helped me with an exchange for a smaller size. Very willing to make things right! Thanks again for your help with my exchange!

👤

Reviewer Name: Tami Kitson

Review Submission Date: 2023-01-29

Review Title: I had a question about my order and did…
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Review Description: I had a question about my order and did a chat with Cathy in customer service who took care of my concern immediately. I appreciate good customer as well as good quality.

👤

Reviewer Name: Carrol Beaudry

Review Submission Date: 2023-01-29

Review Title: Love the cami in black
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Review Description: Love the cami in black. ( I have 5 of them) I ordered a couple white ones but I only wore the white one twice and found that it yellowed under the arms and even sprayed it before washing. That is a little disappointing as I don’t really perspire very much at all. I also ordered 2 more white ones for my daughter. She is happy with them.

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Reviewer Name: Sherie

Review Submission Date: 2023-01-28

Review Title: High waist leggings
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Review Description: The size guide was so simple to understand. I wouldn't buy online before because nothing fit when I received it. shapermint has actual measurements so I know it will fit. I already have 1 pair of leggings and I am anxiously waiting for my 2nd order. Excellent seller I LOVE SHAPERMINT

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Reviewer Name: Nancy Thompson

Review Submission Date: 2023-01-28

Review Title: I really do love these bras, but…
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Review Description: I really do love the comfort of these bras. No fancy fancies to itch and get in the way. That being said, I am still not 100% satisfied with the fit. I believe that may be on me, not you. I will keep trying and, will “probably” be buying again.

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Reviewer Name: Josee L.

Review Submission Date: 2023-01-28

Review Title: It’s been 8 days since I’ve placed…
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Review Description: It’s been 8 days since I’ve placed order. Haven’t received package yet. Since then you’ve asked me everyday to give a review or comment. Can’t you wait until I actually receive the package? Can’t you check yourself if I have received it before you ask for a review? Can you stop contacting me every day with the same questions?

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Reviewer Name: Weston

Review Submission Date: 2023-01-28

Review Title: The bra and shaper are comfortable and the bra straps do not slip.
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Review Description: The bra and shaper are very comfortable and do exactly what was advertised. I have trouble with the slipping of my left bra strap with other bras (of all makes) and adjusting the straps do not help. I don't have this issue with the Shapermint bra.

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Reviewer Name: Phoenix Kruger

Review Submission Date: 2023-01-28

Review Title: Best bras out there!
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Review Description: Saw an ad that these bras were on sale. So I had to get five of them. My grandma was the one that discovered these bras and gave me two of them. Couldn’t remember the size so I clicked on one and ordered it. Until my grandma remembered what size she got. Got through customer service and they were able to adjust my order to a new size and they are wonderful! I’m going to get my mom hooked on these bras!! So much more comfortable than wired bras!100% recommend!! You will NOT regret it.

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Reviewer Name: Squeakers

Review Submission Date: 2023-01-28

Review Title: Best bra ever!
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Review Description: I was skeptical about getting the bras but to my delight it’s a perfect match for me. A lot of bras are bulky for flat chested women but I am very pleased with the fit and comfort of these bras. Thank you Shapermint!

👤

Reviewer Name: Tammy

Review Submission Date: 2023-01-28

Review Title: Not what I was expecting after my first experience was so gret
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Review Description: Well I used customer service to use my credit and order things I wanted and was happy to be getting!! However when the order came... MUCH TO MY SURPRISE.... it was NOT my order! Took going through 2 separate CS reps to explain I did NOT order what I got .... I am hoping the next order I placed with them is the correct order ;) Well see!