Shearings Reviews

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20 Reviews

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Unraveling the Mystery: A Genuine Review of Shearings

After a perplexing experience with Shearings, I felt compelled to share my journey. Initially quoted £780 for a May departure, I was taken aback when the price suddenly inflated to over £1100 just two days later, coupled with a shift in departure date to the 3rd of May. To add to the confusion, conflicting information surfaced regarding the ability to join the coach at the destination, a detail denied by the first advisor I spoke to. The inconsistency left me feeling puzzled and unsure about what to believe. Although the customer service experience left me bewildered, I appreciate the opportunity to shed light on this issue. Transparency and consistency are crucial in the travel industry, and I hope that Shearings can address these discrepancies to provide a smoother booking process for future customers.

An Unforgettable Journey with Shearings: A Bump in the Road

Embarking on a journey with Shearings was an unforgettable experience for me. The man who assisted me with my booking was incredibly helpful, guiding me through the process with patience and insight. His dedication to ensuring my trip was tailored to my needs was truly appreciated. However, as I eagerly anticipated my adventure, a small hiccup arose. The additional charge for being picked up from the designated point caught me off guard. Having already made arrangements to reach the pick-up location, the unexpected fee left me feeling disheartened. It seemed like an unnecessary charge that dampened my enthusiasm. Despite this setback, my overall impression of Shearings remains positive. The exceptional customer service provided during the booking process and the promise of an exciting journey ahead still resonate with me. While the extra charge was a disappointment, I believe Shearings has the potential to enhance their customers' experiences by reevaluating such policies.

Heartwarming Experience at Shearings.com: A Delightful Booking and Exceptional Service

I cannot contain my excitement as I share my recent experience with Shearings.com. The booking process was not just easy; it was a breeze. The highlight of it all was encountering a lovely young man who went above and beyond to make our booking experience memorable. His dedication to ensuring we understood every detail of our upcoming holiday was truly remarkable. From the moment we connected with Shearings.com, the service provided was nothing short of exceptional. This young man took the time to patiently explain every aspect of our booking, leaving no stone unturned. His professionalism, combined with his genuine care for our experience, truly set Shearings.com apart. As we eagerly anticipate our holiday, I am filled with gratitude for the outstanding service we received. Shearings.com not only made our booking process seamless but also left a lasting impression on us. I wholeheartedly recommend Shearings.com to anyone seeking a travel company that values customer satisfaction above all else. Thank you for a wonderful experience that has set the bar high for all our future travels!

Shearings Customer Care: A Beacon of Excellence

From the moment I dialed Shearings customer service, I knew I was in for a delightful experience. The representative I spoke with not only finalized my booking with utmost efficiency but also went above and beyond to ensure all my queries were addressed. Their in-depth knowledge about the hotel we were to stay at instilled confidence in me, making me eagerly anticipate my upcoming trip. The booking process was a breeze, with all my special requirements meticulously noted down. Even the seating arrangements on the coach were carefully logged, showcasing a level of attention to detail that truly impressed me. As I countdown the days to my holiday in March, I am filled with gratitude for the outstanding service provided by Shearings. Thank you for setting the bar high when it comes to customer care!

Unforgettable Winter Adventure with Top-Notch Service!

Ann and Connor's heartwarming testimonial on their Winter Wonderland trip with shearings.com truly encapsulates the essence of a perfect holiday. From the majestic Bavarian castles to the awe-inspiring Glacier Express journey, every moment was filled with magic. The standout stars of this experience were undoubtedly the exceptional drivers, Shaun and Kieran. Their impeccable service, genuine care, and professionalism set the bar high for customer satisfaction. Ann and Connor's mention of the drivers' friendliness, informative nature, and constant dedication to ensuring a safe and enjoyable trip truly highlight the impact of a stellar staff on the overall travel experience. The well-crafted itinerary, picturesque scenery, comfortable accommodations, delicious meals, and the company of like-minded fellow travelers added to the allure of this journey. Ann and Connor's appreciation for the over 65 club camaraderie speaks volumes about the quality of connections forged during the trip. Moreover, the personalized care taken by Shaun and Kieran to accommodate Connor's severe nut allergy demonstrates their exceptional attention to detail and genuine concern for their passengers' well-being. Such thoughtful gestures create a sense of security and warmth that truly sets shearings.com apart. Ann and Connor's testimonial serves as a shining example of an unforgettable travel experience made extraordinary by the dedication and passion of the staff. Their eagerness to embark on future adventures with shearings.com speaks volumes about the exceptional service and memorable moments that await all travelers.

A Soulful Escape: From Booking to Bliss in Cornwall

I am thrilled to share my recent experience booking a trip to Cornwall through shearings.com. The moment I decided on this serene destination, the booking process became a crucial step in making my dream getaway a reality. I was delighted with the exceptional service I received from the operator. Their assistance was not just helpful but truly heartfelt, as they effortlessly navigated through my inquiries and concerns, making the entire process a breeze. The operator's profound knowledge and passion for travel reflected in their dedication to ensuring all my needs were met, fostering a sense of trust and comfort throughout. Thanks to their expertise, what could have been a mundane booking endeavor turned into an exciting and joyful beginning to my journey. I can hardly wait to set foot in Cornwall and experience the beauty and tranquility this destination has to offer, all made possible by the seamless and caring service I received.

Going Above and Beyond: A Remarkable Customer Service Experience

As I reflect on my recent booking experience with shearings.com, I can't help but express my gratitude for the exceptional service provided by a courteous and diligent representative. The individual I interacted with went the extra mile to accommodate my specific requests, demonstrating a genuine commitment to ensuring my complete satisfaction. Their proactive approach in verifying room availability at the hotel exemplified their dedication to fulfilling my needs. It was truly refreshing to engage with someone so polite and accommodating, who prioritized customer care above all else. This encounter not only met but exceeded my expectations, leaving me thoroughly impressed and grateful for the outstanding service received.

Unforgettable Travel Experience Made Effortless

Nurturing my wanderlust with ease, shearings.com has truly revolutionized my travel planning experience. The seamless navigation of their website, coupled with a treasure trove of comprehensive tour details, ensured that every aspect of my journey was meticulously catered to. From selecting the perfect tour to finalizing my booking details in a matter of moments, shearings.com exemplifies efficiency and user-friendliness. The option to secure my spot with a deposit added a layer of flexibility that was both reassuring and innovative, allowing me to embark on my dream adventure with peace of mind. Thanks to shearings.com, what could have been a daunting task of planning a vacation was transformed into a delightful and stress-free experience. I am eternally grateful for the convenience and thoughtfulness that characterized every step of my journey with shearings.com. For anyone seeking a travel companion that values simplicity and customer satisfaction above all else, shearings.com is undoubtedly the unrivaled choice.

Embarking on a Festive Adventure: A Heartfelt Thank You to Trinity!

As I eagerly planned my 2025 Christmas Market's Cruise, I turned to shearings.com for assistance. Little did I know that this experience would be elevated by the exceptional service provided by Trinity. From the moment I connected with her, Trinity exuded professionalism and warmth, guiding me through every step of the booking process with patience and clarity. Trinity's attention to detail and genuine interest in ensuring my journey was seamless and enjoyable truly set her apart. Her expertise and willingness to address all my inquiries not only made the booking process a breeze but also instilled confidence in my choice. Thanks to Trinity's dedication and exceptional customer service, I am now eagerly anticipating a magical holiday adventure. Truly, Trinity's assistance made all the difference, and I am profoundly grateful for her exceptional support. Thank you, Trinity, for turning a simple booking into a memorable and stress-free experience. Cheers to celebrating the joys of the season aboard the Christmas Market's Cruise, all made possible by Trinity's exceptional care and expertise.

Unforgettable Travel Experience with Shearings: A True Testimonial

After booking a holiday with Shearings, I was initially excited about my upcoming trip. However, my enthusiasm quickly turned to disappointment when the company made significant changes to my itinerary without my consent. Not only did they reduce the number of countries we were supposed to visit, but they also downgraded our accommodation from a 4-star hotel to a 3-star one. These alterations were not only inconvenient but also misleading, as they deviated from what was initially promised. What truly shocked me was Shearings' insistence on charging a hefty cancellation fee of £175, despite the substantial changes they made to my booking. The lack of transparency and customer care displayed by the company left me feeling frustrated and deceived. To make matters worse, they notified me of their intention to charge my card without my authorization, giving me a mere 14 days to react. It is disheartening to encounter such deceitful practices from a travel company that should prioritize customer satisfaction above all else. Shearings' blatant disregard for their customers' rights and their unapologetic approach towards these issues are deeply concerning. It is evident that their actions reflect a lack of accountability and respect for their clients' trust. In conclusion, my experience with Shearings has been nothing short of disappointing. Instead of delivering on their promises and ensuring a memorable travel experience, they have left me with a sense of regret and disillusionment. It is my sincere hope that this testimonial serves as a cautionary tale for those considering booking with Shearings, urging them to proceed with caution and consider alternative options for their travel needs.

Incredible Service and Personalized Care at Shearings: A Testimonial by Pam from London

Booking my holiday through Shearings was an absolute delight, all thanks to the exceptional service provided by Sue. From the moment I connected with Sue, her warm and friendly demeanor immediately put me at ease. Not only did she assist me with my booking, but she also took the time to engage in pleasant conversation, making the entire experience feel like chatting with a close friend. Despite the only room available initially having a double bed, Sue went above and beyond by offering to inquire about the possibility of rearranging the room to accommodate two single beds for my comfort. We shared a light-hearted moment hoping for a positive outcome, and her genuine effort truly touched my heart. Sue's dedication to ensuring my satisfaction and her willingness to go the extra mile left a lasting impression on me. Her personalized care and attention to detail exemplify the outstanding customer service that sets Shearings apart. Thank you, Sue, for making my booking experience not only smooth and efficient but also enjoyable and memorable. I eagerly await your response and look forward to embarking on a wonderful holiday curated with such thoughtfulness and care.

A Memorable Vacation with Shearings

Reflecting on my recent experience with Shearings, I can't help but be filled with warmth and gratitude. Our group set off on a holiday that surpassed all expectations, thanks to the seamless coordination and exceptional service provided by the team. One of the standout features of our trip was the comfortable coach journey, guided by the skilled and personable drivers, Jim and Matt. Their expertise not only ensured our safety but also added a layer of enjoyment to the entire adventure. The accommodations were another highlight, with cozy rooms that provided the perfect retreat after a day of exploration. The cleanliness and attention to detail in the hotel truly stood out, creating a welcoming atmosphere for all guests. As a vegetarian, I was pleasantly surprised by the variety and quality of food available, tailored to suit my dietary preferences. Special touches like daily packed lunches and an evening free bar added a touch of luxury to the experience, making every moment feel special and indulgent. The carefully curated excursions were a delight, offering us the chance to immerse ourselves in the local culture and beauty. Overall, I would wholeheartedly recommend Shearings to anyone seeking a memorable and stress-free holiday experience. From start to finish, every detail was thoughtfully planned, resulting in a truly enjoyable and unforgettable vacation.

Embarking on our 3rd Adventure with Shearings: A Testament to Exceptional Service

Reflecting on our journey with Shearings, each experience has been nothing short of extraordinary. From the picturesque landscapes of Austria to the serene beauty of Lake Como, every trip has left an indelible mark on our hearts. It all began with a pleasant encounter with Sue, whose warmth, kindness, and delightful sense of humor set the stage for our unforgettable adventures. Our stay in Austria was beyond words, thanks to the impeccable arrangements at the charming hotel and the exceptional care provided by Ian, our dedicated driver. His unwavering commitment to ensuring our comfort and satisfaction, along with his infectious humor, truly elevated our experience to new heights. Despite unforeseen challenges during our excursion to Lake Como, the exceptional professionalism and compassion displayed by Ollie and Steve, our devoted drivers, shone through. Their unwavering support, attentiveness, and genuine care transformed potential setbacks into opportunities for deeper connection and shared memories. As we eagerly anticipate our upcoming trip to Poland, our confidence in Shearings remains unwavering. The seamless blend of exceptional service, attentive staff, and unforgettable experiences has solidified our loyalty to this remarkable company. Without hesitation, we wholeheartedly endorse Shearings to fellow travelers seeking unparalleled adventures and lasting memories.

A Heartwarming Encounter with Shearings

I can't express enough gratitude for the incredible assistance we received from Shearings, specifically their representative. When an unexpected illness derailed our plans for a foreign holiday, we were left in a state of uncertainty. However, upon contacting Shearings, their representative not only empathized with our situation but also swiftly guided us through changing our itinerary to a UK self-drive option. Their professionalism and kindness turned a potential hassle into a seamless transition. The representative's patience and efficiency made the whole process stress-free and straightforward. It's rare to encounter such genuine care and understanding in customer service these days, and we were truly touched by the level of support we received. Thanks to their quick thinking and proactive approach, we were able to salvage our vacation and create beautiful memories closer to home. Shearings truly goes above and beyond to ensure customer satisfaction, and we couldn't be more pleased with the outcome. We highly recommend their services to anyone seeking a travel partner that values its customers' well-being and happiness.

An Unforgettable Journey with Shearings: A Customer’s Tale of Expert Guidance

Embarking on a recent booking with Shearings.com was an absolute delight, thanks to the exceptional assistance I received. I had the pleasure of interacting with a young man named Waki who tirelessly provided me with expert advice and guidance throughout the booking process. Waki went above and beyond to explain the intricate details of the itinerary, ensuring that I was fully informed about every aspect of the trip. His patience and helpful demeanor were truly commendable, making me feel at ease and confident in my decision to book with Shearings. What truly stood out was Waki's dedication to ensuring that I understood all the inclusions of the trip, including the ticket types and additional amenities. His thorough explanations not only reassured me but also highlighted Shearings' commitment to customer satisfaction. As a result of Waki's exceptional service, I am now a loyal customer of Shearings and will not hesitate to book with them again in the future. The seamless booking experience coupled with Waki's expert advice has left a lasting impression on me, making my journey with Shearings truly unforgettable.