Shelbournemotors Reviews

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20 Reviews

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In the Cars & Trucks category

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O Ox Larkin
64 days ago

From Dream to Drive: My 5-Star Experience with shelbournemotors.com

Let me paint a picture of excellence for you – a dream of owning a car seamlessly transformed into a reality, thanks to the exceptional team at shelbournemotors.com. My recent purchase of a used Kadjar was nothing short of extraordinary, all thanks to David and his team. From the very beginning, the service I received was impeccable. The process was smooth, efficient, and tailored to meet my needs. What truly set them apart was the personalized touch – my car was not only meticulously prepared but also delivered right to my doorstep, a gesture that spoke volumes about their dedication to customer satisfaction. Communication, a vital aspect of any transaction, was top-notch. Whether through email updates or informative phone calls, I was always in the loop, never left wondering about the status of my purchase. The transparency and clarity exhibited by the team further solidified my trust in their services. Every detail, no matter how small, was handled with precision and care. It's rare to find such attention to detail in today's fast-paced world, and shelbournemotors.com truly exceeded my expectations. If you're looking for a seamless, stress-free car buying experience accompanied by unparalleled customer service, look no further than shelbournemotors.com. They don't just sell cars; they fulfill dreams.
R Ross McAdam
66 days ago

Conall Cheetham at Shelbourne Motors Auto Select: A True Gem in Car Sales

Ross's heartfelt review resonates with my recent experience at Shelbourne Motors Auto Select. From the moment I walked in, Conall Cheetham's professionalism and expertise shone through. His patience and in-depth knowledge made the daunting task of choosing a car for my family a breeze. Conall's attention to detail was impeccable as he guided me through various options, ensuring I found the perfect vehicle to suit our needs. His transparency and dedication to finding the best payment plan for us truly set him apart. It was evident that customer satisfaction was his top priority, and his exceptional service reflected positively on the company. Not only did I leave with a quality car, but I also left with a lasting impression of outstanding customer service. The competitive prices at Shelbourne Motors Auto Select combined with Conall's personalized approach make it a top choice for anyone in the market for a new vehicle. I wholeheartedly endorse this dealership and Conall Cheetham for their exceptional service, and I will undoubtedly return for any future car purchases. Thank you, Conall, and thank you, Shelbourne Motors Auto Select, for a truly memorable experience.
B Ben Ritchie
77 days ago

Going the Extra Mile for Sales: A Bittersweet Experience at shelbournemotors.com

When I think of my experience with shelbournemotors.com, the mixed emotions I feel are undeniable. On one hand, I found a fantastic deal on a car that I absolutely adore. On the other hand, I encountered a situation that left a bitter taste in my mouth. Despite the financial hardships I was facing, some of the staff members at shelbournemotors.com persisted in relentlessly pursuing a sale, even after I had expressed my inability to make a change at that time. Their persistence felt like a form of torture, as I was continuously bombarded with calls in an attempt to secure a commission. This experience, while overshadowed by the excitement of owning my new car, highlighted the aggressive sales tactics that can sometimes come into play. While I appreciate their commitment to making a sale, it's important for businesses to prioritize understanding and empathy towards their customers' situations. In the end, I am grateful for the great deal I received, but I hope that the staff at shelbournemotors.com can find a balance between pursuing sales and respecting the financial limitations of their customers.
U Una Mcbennett
82 days ago

A Month of Patience: My Journey with Shelbourne Motors

Embarking on my quest for automotive assistance, I found myself eagerly anticipating a call back from Shelbourne Motors. A month has passed, filled with hopeful expectations and occasional disappointments. Despite my persistence and patience, the elusive call remained just out of reach. Turning to Renault customer service in search of solace, I found their response to be lacking, mirroring the prolonged wait at Shelbourne Motors. The lack of communication left me feeling unsettled and overlooked, highlighting the importance of timely and efficient customer care. While the journey has been bittersweet, I remain optimistic that resolution and clarity will soon come my way. The experience, albeit challenging, has taught me the value of transparent communication and prompt follow-ups in customer service. In the midst of uncertainty, I hold onto the belief that every delay has a purpose. As I continue to await that long-awaited call back, I navigate this journey with a blend of patience and expectation, hoping for a resolution that will bring closure to this chapter with Shelbourne Motors.
J joanne grant
159 days ago

Conor Mc Kenna at Shelbourne Motors: A Beacon of Exceptional Service

Embarking on the journey of purchasing a new car can be overwhelming, but our experience at Shelbourne Motors was nothing short of exceptional. From the moment we stepped foot into the showroom, we were greeted by the warm smile and welcoming presence of Conor Mc Kenna. Conor's genuine hospitality and knowledge immediately put us at ease, making the process of finding and purchasing our dream car a seamless and enjoyable experience. His attention to detail and commitment to providing top-notch customer service truly stood out, setting Shelbourne Motors apart from the rest. Thanks to Conor's guidance and expertise, we found the perfect car without any hesitation. His professionalism and dedication to ensuring customer satisfaction are truly commendable, and we cannot thank him enough for making our car buying experience a memorable one. For anyone in search of a dealership that not only offers quality vehicles but also values the customer's needs above all else, I highly recommend Shelbourne Motors and specifically Conor Mc Kenna. Trust me, you won't be disappointed.
M Mark McAdam
248 days ago

Exemplary Service That Feels Like Family.

My experience with shelbournemotors.com has been nothing short of exceptional. Having been a loyal customer for over a year, I can confidently say that their customer service surpasses all expectations. From the moment you walk in, you are greeted by a team of individuals who exude professionalism and warmth. They not only attend to your needs promptly but also go above and beyond to ensure your satisfaction. What truly sets them apart is the personal touch they bring to every interaction. It's not just about selling cars; it's about building relationships. The cars themselves are a testament to their commitment to quality, always gleaming and in pristine condition. Every visit feels like catching up with old friends, as the staff take the time to understand your preferences and offer tailored solutions. Shelbournemotors.com isn't just a dealership; it's a place where you feel valued and appreciated. If you're looking for more than just a transaction, but an experience that leaves a lasting impression, look no further than shelbournemotors.com.
S Shamrocks
269 days ago

Incredible Support and a Perfect Fit

Diving into my journey with Shelbourne Motors on shelbournemotors.com, I cannot help but express my utmost gratitude for the exceptional service I received. While in search of the ideal vehicle for my family, I found my way to the Renault Captur, a true gem. David Bridges, a standout individual at Shelbourne Motors, played a pivotal role in guiding me through this significant decision. Navigating the car-buying process can be overwhelming, but David's unwavering support and expertise made all the difference. From the initial discussions to the final collection, I was consistently informed and engaged. The transparency and inclusivity shown by the team at Shelbourne Motors are commendable, creating a welcoming and supportive environment throughout. The professionalism and friendliness exhibited by the staff truly set Shelbourne Motors apart. Their dedication to customer satisfaction was evident in every interaction, leaving me with a profound sense of appreciation for the entire experience. My new Renault Captur has exceeded all expectations, fitting seamlessly into my family's lifestyle. This perfect match would not have been possible without David's invaluable assistance. Thank you, Shelbourne Motors, for not only providing outstanding service but also for making me feel like a valued and respected customer.
E Elaine
273 days ago

From Misleading Quotations to Honest Service: A Customer’s Transformative Experience with Shelbourne Motors

I have to admit, my initial encounter with Shelbourne Motors left me feeling disappointed and taken advantage of. The overpriced quotations and unnecessary work they recommended made me question their integrity. However, everything changed when I sought a second opinion. Upon consulting another mechanic, I was shocked to learn the extent of the overcharging by Shelbourne Motors. What was quoted at over $1000 was deemed unnecessary and corrected to a mere $200. It was a stark revelation that restored my faith in fair and honest service. This experience, while frustrating at first, taught me the importance of seeking multiple opinions and standing up for what is right. Shelbourne Motors may have faltered in their initial assessment, but their willingness to rectify the situation speaks volumes about their commitment to customer satisfaction. Moving forward, I am grateful for the lessons learned and the valuable reminder to always question and verify services. While I may not return to Shelbourne Motors for future car servicing, this encounter has reshaped my approach to auto care, ensuring that transparency and integrity guide my decisions.
V victor law
314 days ago

Exceeding Expectations: A Lifetime of Trust with David Bridges at Newry Branch

I cannot emphasize the exceptional service I consistently receive from David Bridges at the Newry branch of shelbournemotors.com. As a loyal customer, purchasing my 4th vehicle from him was a testament to the trust and reliability he upholds. David's professionalism shines through effortlessly, making each interaction a delightful experience. His approach is refreshingly devoid of aggressive sales tactics, instead focusing on building a genuine rapport and ensuring every detail about the vehicle is communicated clearly. Having navigated through 60 years of purchasing cars, I can unequivocally state that David surpasses all salesmen I've ever encountered. His expertise, coupled with a friendly demeanor, sets him apart in the industry. The seamless transaction process and his unwavering commitment to customer satisfaction truly establish a benchmark for excellence. In a world where customer service often falls short, David Bridges stands out as a beacon of reliability and integrity. It's no surprise that Shelbourne Motors is excelling with professionals like him at the forefront. My continued patronage is a testament to the exceptional service and trust he has cultivated over the years. David Bridges doesn't just sell cars; he forges lasting relationships based on honesty and unparalleled dedication to customer experience.
R Roberta Simmons
460 days ago

From Doubt to Delight: Ross at Shelbourne Motors Made it Happen

Diving into the world of car-buying is often overwhelming, but Ross at Shelbourne Motors transformed my experience. His wealth of knowledge and unwavering courtesy helped me navigate through the maze of options, making the decision-making process a breeze. But it didn't end there. Post-purchase, Ross continued to impress by checking in on me to ensure everything was running smoothly, showcasing his commitment to customer satisfaction. Thanks to his guidance and support, transitioning to my new vehicle was seamless. If you're in search of a reliable, customer-centric dealership, I wholeheartedly recommend Shelbourne Motors.
R Robert Milligan
525 days ago

Transformed Our Moving Experience: An Unforgettable Encounter at Shelbourne Motors

Every aspect of our recent interaction with Shelbourne Motors was nothing short of exceptional. We had the pleasure of dealing with Megan in Newry, whose professionalism and dedication to customer service were truly remarkable. Despite encountering some unexpected challenges on our end, Megan went above and beyond to assist us promptly, making our van rental experience smooth and stress-free. Her proactive approach and genuine care reflected a level of service that far exceeded our expectations. We can confidently say that our experience with Shelbourne Motors has set a new standard for customer service excellence. Without hesitation, we highly recommend their services to anyone in need of a reliable and accommodating vehicle rental provider. Our encounter with Megan and the team at Shelbourne Motors was not just a transaction; it was a transformative experience that left a lasting impression. We look forward to our next opportunity to engage with such a reputable and customer-centric company. Thank you, Shelbourne Motors, for turning what could have been a daunting task into a memorable and pleasant journey.
M Mr Adams
664 days ago

The Pinnacle of Customer Service: A Jewel Found at Shelbourne Motors

As I navigate the vast landscape of car dealerships, I stumbled upon the treasure trove that is Shelbourne Motors. My journey with them began when I interacted with Lee at the Toyota Shelbourne branch; his professionalism and expertise in the realm of car sales are unparalleled. The seamless experience was further enriched by the impeccable service extended by George and Michael from the Newry site. Their dedication to ensuring customer satisfaction transcends the mere transaction of buying a vehicle; it embodies a genuine desire to make the process as effortless and enjoyable as possible. Shelbourne Motors is not just a dealership - it's a haven for those seeking quality vehicles, reasonable pricing, and a team of staff who are truly exceptional at what they do. I wholeheartedly endorse Shelbourne Motors to anyone in pursuit of a new or used vehicle, for their pricing is competitive and their staff exude excellence. My heartfelt gratitude goes out to Lee, George, Michael, and the entire team at Shelbourne Motors for crafting an experience that transcends the norm. They have set the bar high for customer service, and I am grateful to have found this gem amidst the sea of dealerships.
D Dympna McConville
742 days ago

New to me Nissan Qashqai…

My evaluation for shelbournemotors.com Collected my new to me Nissan Qashqai on seventeenth March, 2021. Noel offered a really pleasant {and professional} service from begin to end each in home and by electronic mail and cellphone which made the entire course of from take a look at drive on Tuesday to assortment on Thursday easy. Love my new automotive and would extremely suggest Noel and Shelbourne Motors
L Luke Taylor
812 days ago

The Perfect Car Buying Experience: A Journey of Excellence with Shelbourne Motors

Here's my heartfelt testimonial for shelbournemotors.com. From the moment I inquired about a vehicle to the final purchase, the team at Shelbourne Motors provided an exceptional level of service that exceeded all my expectations. Jamie's dedication and genuine passion shone through as he guided me through the entire process, keeping me informed every step of the way. Darren also played a crucial role, offering invaluable assistance throughout. Hailing from Cheshire, I embarked on a cross-country journey to find the car of my dreams. The seamless experience began with detailed explanations of the vehicle prior to my visit, ensuring that no surprises awaited me. The handover process was executed flawlessly, reflecting the team's commitment to excellence and customer satisfaction. Communication was top-notch, setting a new standard that far surpassed my previous encounters with car dealerships in England. Shelbourne Motors has truly set a benchmark in customer service, demonstrating a level of professionalism and care that is truly commendable. My experience with them was not just about buying a car but embarking on a journey of trust, reliability, and exceptional service. Thank you, Shelbourne Motors, for making my car buying experience a truly memorable and enjoyable one.
C Colin Lynam
841 days ago

A Heartfelt Journey with Shelbourne Motors: Thank You, Jack Ward

I am delighted to share my exceptional experience with shelbournemotors.com, a journey marked by trust, reliability, and impeccable service. Over the years, I have not just bought cars, but created lasting memories through 3 purchases with Shelbourne Motors. Witnessing my wider family also find their perfect match with 2 cars in the last 24 months further solidified my faith in Shelbourne. Navigating through various car dealers in Northern Ireland, Shelbourne emerged as a shining star, effortlessly surpassing competitors in customer service, showroom quality, car preparation, and unbiased guidance. However, what truly set this experience apart was Jack Ward, the epitome of dedication and professionalism. My recent purchase, seamlessly orchestrated by Jack, stands as a testament to his commitment. Going above and beyond expectations, he exuded warmth, patience, and a genuine desire to ensure a flawless transaction. His unwavering support and attention to detail were truly commendable. To anyone seeking a memorable car-buying experience, I wholeheartedly recommend Shelbourne Motors, with immense gratitude to Jack Ward for his exceptional service. Thank you for making this journey unforgettable.

Introduction

Shelbourne Motors is a renowned automotive dealership offering a wide range of vehicles, from cars to commercial vans, to customers in the United Kingdom. With a passion for quality and exceptional service, they have established themselves as a leader in the automotive industry.

Pros and Cons

  • Pros:
    • Extensive selection of vehicles
    • Competitive pricing
    • Excellent customer service
    • High-quality products
    • Easy-to-use website
    • Frequent promotions and discounts
    • Positive reputation
    • Flexible payment options
  • Cons:
    • Limited information on community involvement
    • Shipping costs may apply

User Experience

Shelbourne Motors website provides users with a seamless browsing experience. The clean and intuitive interface allows easy navigation, ensuring that customers can find their desired vehicles or services quickly. The website is also mobile-friendly, catering to users who prefer to browse on their smartphones or tablets.

Pricing and Value for Money

Shelbourne Motors offers competitive prices for their vehicles, providing customers with excellent value for money. They frequently run promotions and discounts, enabling customers to save even more. Furthermore, the dealership offers financing options, ensuring that customers can afford their dream vehicles without breaking the bank.

Customer Service

Shelbourne Motors prides itself on delivering exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers, whether it's answering inquiries, providing vehicle recommendations, or arranging test drives. Customers can expect a hassle-free and personalized experience throughout their journey with Shelbourne Motors.

Product Quality and Selection

Shelbourne Motors offers a diverse selection of vehicles from popular brands, ensuring customers can find their preferred make and model. Each vehicle undergoes rigorous quality checks, ensuring that customers receive only the highest standards. Whether customers are looking for a reliable car or a sturdy commercial van, Shelbourne Motors has options to suit their needs.

Website Usability

The Shelbourne Motors website is designed with user-friendliness in mind. The search function allows users to filter vehicles based on their preferences, such as brand, model, price range, and more. Detailed vehicle descriptions and specifications provide customers with all the necessary information to make informed decisions. The website also features informative articles and blog posts, offering valuable insights into the automotive industry.

Returns and Exchanges

Shelbourne Motors has a fair and transparent returns and exchanges policy. If customers encounter any issues with their purchased vehicle, they can contact the customer service team for assistance. The dealership strives to address customer concerns promptly and find suitable resolutions to ensure customer satisfaction.

Promotions and Discounts

Shelbourne Motors frequently offers promotions and discounts to provide customers with opportunities to save on their vehicle purchases. These promotions may include discounted prices, special financing rates, or added value benefits. Customers are encouraged to check the website or subscribe to the newsletter to stay updated on the latest deals and offers.

Reputation

Shelbourne Motors has built a positive reputation as a reliable and trustworthy automotive dealership. With years of industry experience, they have gained the trust of countless customers who have had successful and satisfying experiences. Their dedication to customer service and quality products has earned them a strong reputation among car buyers in the United Kingdom.

Payment Options

Shelbourne Motors offers flexible payment options to accommodate customers' preferences. Customers can choose to pay in full or opt for financing plans with affordable monthly installments. The dealership collaborates with trusted financial partners to provide customers with various payment options, ensuring accessibility for all.

Loyalty Programs

Shelbourne Motors values customer loyalty and offers loyalty programs to reward repeat customers. These programs may include exclusive benefits, discounts, or special offers. By participating in the loyalty programs, customers can enjoy additional perks and savings, further enhancing their experience with Shelbourne Motors.

Customer Reviews

Customer reviews of Shelbourne Motors are overwhelmingly positive, highlighting the dealership's commitment to customer satisfaction and high-quality products. Customers appreciate the attentive service, seamless buying process, and reliable vehicles they receive from Shelbourne Motors. These reviews reflect the dealership's dedication to delivering excellent experiences to each customer.

Community Involvement

While information on community involvement may be limited on the website, Shelbourne Motors actively participates in local initiatives and events. They have previously supported charities and community organizations, demonstrating their commitment to giving back to the community. Customers can follow Shelbourne Motors on social media platforms for updates on their community involvement.

Shipping and Costs

Shelbourne Motors may apply shipping costs for customers who require delivery of purchased vehicles. These costs can vary depending on the distance and specific delivery requirements. Customers are advised to contact the dealership for accurate information regarding shipping costs and logistics.