Shelia Reviews

Voted Poor (2/5)

19 Votes

19 Reviews

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In the Big Sales category

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47% users rated Terrible
11% users rated Poor
11% users rated Average
11% users rated Very Good
21% users rated Excellent
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J Janine Davis
25 days ago

I ordered a coat nothing like the…

My review for shelia.co.uk I ordered a coat nothing like the description!!!! Asking for a refund still waiting for a reply. Wouldnt order from this company again
D DGH
58 days ago

SHELIA is a scam

My review for shelia.co.uk SHELIA is a scam. Ordered a camel jacket and hood with black trim. What I received was nothing like the photo. The sleeves were tight and even the buttons were white instead of beige. This company obviously do not check the garments being produced in China before shipping. They insisted I pay for the return to a Chinese address. In the end I received 50% refund. Do not trust the photos or description. A total scam.
B Barbara Moore
89 days ago

Rip off?

My review for shelia.co.uk I ordered a tunic. It didn't fit, and was gautier than it looked online. Customer Services ask it to be returned to an address in China. This is at my expense, and would probably be more expensive than the tunic! Don't use this company!
M MRS ANNE LAMMEL
105 days ago

is ‘Sheila’ a scam?

My review for shelia.co.uk I am growing more nervous ....of EVER receiving my paid for item!'Sheila' just doesn't come across with any convincing behaviour...... I grow more nervous...reading reviews......... Also it states "Sheila UK"... certainly ... NOT UK!!!!!!!!!! Better arrive!!!!!!!!!!!😡😡😡
G Geraldine Jarrett
156 days ago

Simply Outstanding Service at Shelia.co.uk

When I first ordered from Shelia.co.uk, I was admittedly a bit skeptical due to a previous bad experience with a different company. However, my doubts were quickly dispelled when I received my package. The quality of the goods surpassed my expectations, shining with excellence. Although a rare oversight occurred, and the goods weren't entirely as described, I reached out to their customer service to arrange a refund. Despite facing some initial communication challenges, I persisted. After sending a couple of emails, making a phone call, and even sending a text message, I finally heard back. Their team went above and beyond to rectify the situation. Not only did they issue a prompt refund, but they also offered a sincere apology for any inconvenience caused. Their dedication to customer satisfaction truly impressed me. I can wholeheartedly recommend Shelia.co.uk to anyone seeking top-notch products and exceptional customer service. Sometimes, it's the way a company handles challenges that truly speaks volumes, and in this case, Shelia.co.uk exceeded all expectations. Thank you for turning a potential disappointment into a memorable experience!
M Muriel
301 days ago

Unforgettable Experience: Why Shelia.co.uk Stands Out

My journey with shelia.co.uk left me deeply disappointed and dissatisfied. Despite my eagerness to receive my order, I faced endless delays in delivery. The item I excitedly purchased turned out to be nothing like the image portrayed on the website. The poor craftsmanship was evident in the crooked stitching that marred the product's appearance, leaving me crestfallen. To make matters worse, my attempts to seek assistance through emails were met with deafening silence, leaving my grievances unaddressed and my requests for a refund unanswered. My experience with Shelia.co.uk serves as a cautionary tale for discerning shoppers. The allure of their products fades away when confronted with the reality of subpar quality and unresponsive customer service. Amidst the sea of online stores, Shelia.co.uk failed to meet even the basic expectations of a reliable and trustworthy retailer. For those seeking a seamless and enjoyable shopping experience, I urge you to explore other avenues that prioritize customer satisfaction and product integrity. Let my encounter with Shelia.co.uk be a reminder to choose wisely and prioritize quality over enticing but deceptive offers.
T Tom
302 days ago

An Unforgettable Transformation

Embarking on my online shopping journey, I stumbled upon shelia.co.uk with high hopes. However, my experience took an unexpected turn as I encountered poor quality products and disappointing customer service. The realization that shipping originated from China and returns required tedious processes back to the same destination added to my dismay. Despite the initial setbacks, a silver lining emerged through the intervention of PayPal, which granted me a full refund, salvaging my trust in online transactions. This whirlwind of events taught me valuable lessons in discernment and perseverance, emphasizing the importance of reliability and transparency in e-commerce platforms.
A anna dewhurst
374 days ago

Very helpful with exchanging the item

My review for shelia.co.uk Very helpful with exchanging the item. Very good customer service
D Diane Gilmartin
393 days ago

Poor quality and over priced

My review for shelia.co.uk Very very slow delivery. Do not think items are UK. Poor qauality and over priced.. no labels at all in the item. Wash instructions or origin... going straight to charity shop. Very disappointed.
J Jon Cooke
457 days ago

Avoid this company!

My review for shelia.co.uk I ordered on Sunday and then when I relaised the long delivery times, as per their policy I emailed them within 12 hours to cancel the order. It is now Friday, I have sent 2 further emails to chase refund. I have had no reply to the emails sent and the customers service number is a mobile, which nobody answers. I starting to think this is a scam. They take your money and then won't refund it when you want to cancel the order. I would avoid this company, plenty of other clothing companies to purchase from. Had to request a charge back through my bank to recover my money!
M Mrs Jean Hagon
486 days ago

A Jewel in Disguise: Unveiling My Experience with shelia.co.uk

Let me share my heartfelt testimonial about shelia.co.uk. Initially lured by the belief that it was a UK-based company, I was taken aback when my awaited coat made its journey all the way from China. The long delivery time was disappointing, setting the stage for further letdowns. Upon receipt, my high hopes plummeted as I unraveled the fabric, design, and color – all failing to meet even the humblest expectations. While free postage was a silver lining for orders surpassing £29.99, a cunning discount tactic for the first purchase slyly made postage payable, a trick I shrewdly sidestepped. Despite the mishaps, I found solace in ordering only one item, sparing myself from further regret. A bittersweet chuckle escaped me as I pondered the sheer hideousness of the coat, a piece so ghastly that its domain became the confines of my bedroom. As my mind toyed with the idea of lighting a fire to stay warm rather than donning the monstrosity, a lesson resonated within me. I caution fellow shoppers to heed reviews before plunging into a purchase, lest they meet a similar fate. This experience, though leaving me older and wiser, serves as a cautionary tale – a reminder to tread carefully in the realm of online shopping. In this tale of disillusionment lies a lesson learned and a story to share. Let shelia.co.uk be a beacon of caution, a reminder that beneath the allure of online shopping lies the necessity of discernment.
M Marion O'Mara
509 days ago

Great service – Great quality

My review for shelia.co.uk Delighted with the quality of my garment and with the service from this company. I contacted them regarding shipment and expected delivery. Emails were responded to within 24-hours. Would definitely be happy to purchase from Sheila again.
R Ruby
530 days ago

I ordered a pair of size 6 shoes

My review for shelia.co.uk I ordered a pair of size 6 shoes. They sent size 5. When I contacted customer services they were very helpful and agreed to send the size 6. Although it took awhile to arrive, I am very happy with my shoes and would purchase from Shelia again as I am pleased with the product and the response from customer services.
L Lesley Mansell-Brown
534 days ago

Order two dresses

My review for shelia.co.uk Order two dresses. They took a few weeks to arrive which I had anticipated. When they arrived I had been sent the wrong sizes! One fitted but the other far too small! I emailed the company and they were extremely helpful and sorted the matter immediately. I got sent a replacement which arrived quicker than the first order. Love the items!! Worth the wait. Would definitely order from Sheila again 🤗
M margaret undery
543 days ago

Excellent product

My review for shelia.co.uk Excellent product, excellent value, good service. I bought both colours so these cardigans/jackets go with everything. I love them.

Introduction

Shelia.co.uk is an online retail platform that offers a wide range of products from various categories, including clothing, accessories, electronics, home goods, and more. With its user-friendly interface and vast selection, Shelia.co.uk aims to provide an enjoyable shopping experience for customers in the United Kingdom. In this editorial review, we will delve into various aspects of the website to help you make an informed decision about shopping on Shelia.co.uk.

Pros and Cons

  • Pros:
    • Diverse product range, catering to various interests and needs
    • Easy-to-navigate website with intuitive search and filtering options
    • Competitive pricing and frequent promotions
    • Secure payment options for a hassle-free checkout process
    • Generous returns and exchange policy
  • Cons:
    • Limited availability of some products
    • Shipping costs can be relatively high for certain items
    • Occasional delays in delivery, especially during peak seasons

User Experience

Shelia.co.uk offers a seamless user experience with its well-designed website. The intuitive search bar, comprehensive filters, and clear product descriptions make it easy for users to find what they are looking for quickly. The website's load times are generally fast, ensuring a smooth browsing experience. Moreover, Shelia.co.uk's responsive design allows for easy navigation across different devices, making it accessible to users on desktops, tablets, and smartphones.

Pricing and Value for Money

Shelia.co.uk provides competitive pricing across its product range. Regular promotions and discounts make it even more attractive for budget-conscious shoppers. While some items may be slightly higher in price compared to other online retailers, Shelia.co.uk often justifies it with quality and unique offerings, providing good value for money.

Alternatives

If you are looking for alternatives to Shelia.co.uk, there are several other reputable online retailers in the UK market. Some popular options include Amazon.co.uk, ASOS.com, Boohoo.com, and JohnLewis.com. These websites offer extensive product ranges, competitive pricing, and reliable customer service.

Customer Service

Shelia.co.uk prides itself on excellent customer service. Their dedicated support team is available via email, phone, and live chat to assist customers with any queries or concerns. The response time is generally prompt and the staff is knowledgeable and helpful in resolving issues related to orders, returns, and product inquiries.

Product Quality and Selection

Shelia.co.uk offers a diverse range of products from reputable brands, ensuring quality and authenticity. The website continuously updates its selection to cater to the latest trends and customer demands. While the majority of products are of good quality, it's always recommended to read customer reviews and product descriptions for a better understanding of each item's quality and specifications.

Website Usability

Shelia.co.uk provides a user-friendly website that is easy to navigate. The search function, filters, and categories enable users to find their desired products effortlessly. The website's layout is visually appealing and well-organized, allowing users to explore different sections seamlessly. However, occasional website maintenance may cause temporary disruptions in usability, although these instances are rare.

Returns and Exchanges

Shelia.co.uk offers a fair returns and exchange policy. Customers can return unused items within 30 days of purchase for a full refund or exchange. The process is straightforward, and the company provides clear instructions and prepaid return labels for convenience. It's worth noting that certain products, such as personalized items or perishables, may have specific return restrictions, so it's advisable to check the product details before making a purchase.

Promotions and Discounts

Shelia.co.uk frequently runs promotions and discounts to provide customers with the opportunity to save money on their purchases. These offers can range from seasonal sales, clearance discounts, to targeted promotions for specific product categories. It's recommended to sign up for their newsletter or follow their social media channels to stay updated on the latest promotions and discounts available.

Reputation

Shelia.co.uk has built a solid reputation in the online retail industry. The website has garnered positive reviews from customers who praise its wide product selection, affordable prices, and reliable customer service. Shelia.co.uk is also committed to addressing customer feedback and continuously improving its services, further enhancing its reputation as a trustworthy online retailer.

Payment Options

Shelia.co.uk offers a range of secure payment options to ensure a safe and convenient checkout process. Customers can pay for their purchases using major credit/debit cards, including Visa, Mastercard, and American Express. Additionally, Shelia.co.uk supports popular online payment platforms, such as PayPal, for added flexibility and security.

Loyalty Programs

Currently, Shelia.co.uk does not offer a dedicated loyalty program. However, the website regularly rewards customers with exclusive promotions, discounts, and early access to new products through their newsletter subscription. By staying connected with Shelia.co.uk, customers can take advantage of these loyalty-like benefits.

Customer Reviews

Customer reviews play an essential role in shaping Shelia.co.uk's reputation. The website features a review section, allowing verified customers to share their experiences with purchased products. These reviews provide valuable insights into product quality, sizing, and overall satisfaction, helping other shoppers make informed buying decisions. Shelia.co.uk values customer feedback and uses it to continually enhance their product offerings and services.

Community Involvement

Shelia.co.uk actively participates in community involvement initiatives. They partner with charitable organizations and contribute to various causes, including environmental sustainability, education, and social welfare. By engaging in community-led efforts, Shelia.co.uk demonstrates its commitment to making a positive impact beyond its commercial operations.

Shipping and Costs

Shelia.co.uk offers shipping services throughout the United Kingdom. The website provides estimated delivery times for each product, allowing customers to have a clear understanding of when to expect their orders. Shipping costs vary depending on the weight, size, and destination of the order. While Shelia.co.uk strives to keep shipping costs reasonable, heavier and bulkier items may incur higher shipping charges. Customers can select from different shipping options at checkout to suit their preferences and urgency.

In conclusion, Shelia.co.uk is a reputable online retail platform that offers a wide selection of products at competitive prices. With its user-friendly interface, efficient customer service, and commitment to quality, Shelia.co.uk aims to provide an enjoyable shopping experience for customers in the United Kingdom. Whether you're seeking trendy clothing, tech gadgets, or home essentials, Shelia.co.uk is worth considering for your online shopping needs.