Introduction
Shelving.com is an online retailer that specializes in providing high-quality shelving solutions for homes, offices, and warehouses. The company has been in business since 1960 and has established a strong reputation for delivering innovative and reliable storage products. With a wide range of shelving options available for every need, Shelving.com has become a popular destination for individuals and businesses looking for effective storage solutions.
Pros and Cons
Pros:
- Wide selection of shelving products for different needs
- Free shipping on most orders
- Money-back guarantee
- Excellent customer service
- Competitive pricing
Cons:
- Slightly higher prices compared to some of the competitors
- Website could be improved in terms of search functionality and user experience
User Experience
The website is easy to navigate, and products are well-organized into categories for ease of search. However, the website could be improved in terms of search functionality and product descriptions. Some customers have reported difficulties in finding specific products based on descriptions alone. On the other hand, customer service is excellent, and representatives are knowledgeable and helpful in answering questions and providing assistance.
Pricing and Value for Money
Shelving.com offers a wide range of products at competitive prices. The company also provides free shipping on most orders and a money-back guarantee, which adds further value to its offerings. While some products may be slightly more expensive compared to competitors, the overall value they provide is well worth the investment.
Alternatives
While Shelving.com is a great option for shelving solutions, there are several alternatives worth considering. Some key competitors include Uline, Global Industrial, and The Container Store.
Customer Service
Shelving.com excels in customer service, with knowledgeable representatives who are always available to provide assistance. The company also has an easy-to-use contact form and phone support, which ensures prompt resolution of any issues that may arise.
Product Quality and Selection
Shelving.com offers a wide range of shelving products that are of high quality and longevity. From wire shelving to chrome shelving, the company has a solution for every need.
Website Usability
The website is easy to navigate and use, with a clean interface and efficient checkout process. However, some users have reported difficulties in finding specific products based on descriptions alone. The website could benefit from improved search functionality to enhance user experience.
Returns and Exchanges
Shelving.com offers a money-back guarantee on all products, ensuring customer satisfaction. In the event that a product needs to be exchanged or returned, the company offers a hassle-free process to ensure that the customer is satisfied with their purchase.
Promotions and Discounts
Shelving.com offers frequent promotions and discounts on its products, making it an affordable option for individuals and businesses looking for storage solutions.
Reputation
Shelving.com has a strong reputation for delivering high-quality shelving solutions and excellent customer service. The company has been in business for over 60 years and has established itself as a reliable and trusted retailer in the industry.
Payment Options
Shelving.com accepts a variety of payment options, including all major credit cards, PayPal, and Amazon Pay. This ensures that customers have a range of flexible payment options to choose from.
Loyalty Programs
Shelving.com does not currently offer a loyalty program. However, the company does offer frequent promotions and discounts on its products, which adds value for repeat customers.
Customer Reviews
Customer reviews of Shelving.com are positive overall, with customers praising the high quality of the products and the excellent customer service provided by the company.
Community Involvement
Shelving.com has a strong commitment to community involvement, participating in local events and supporting local charities and organizations.
Shipping and Costs
Shelving.com offers free shipping on most orders, which is a significant value-add for customers. However, some products may have additional shipping costs based on size and weight. The company provides full shipping information in the product descriptions to ensure transparency and clarity around shipping costs.
