Users Voice for Shelving

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Shelving Overall rating
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Review article published on: 29 Sep 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 3.3 4.1 1.4 1.3
Feb 2023 5 5 5 5 1.3 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Shelving Review by

Introduction is an online retailer that specializes in providing high-quality shelving solutions for homes, offices, and warehouses. The company has been in business since 1960 and has established a strong reputation for delivering innovative and reliable storage products. With a wide range of shelving options available for every need, has become a popular destination for individuals and businesses looking for effective storage solutions.

Pros and Cons

  • Wide selection of shelving products for different needs
  • Free shipping on most orders
  • Money-back guarantee
  • Excellent customer service
  • Competitive pricing
  • Slightly higher prices compared to some of the competitors
  • Website could be improved in terms of search functionality and user experience

User Experience

The website is easy to navigate, and products are well-organized into categories for ease of search. However, the website could be improved in terms of search functionality and product descriptions. Some customers have reported difficulties in finding specific products based on descriptions alone. On the other hand, customer service is excellent, and representatives are knowledgeable and helpful in answering questions and providing assistance.

Pricing and Value for Money offers a wide range of products at competitive prices. The company also provides free shipping on most orders and a money-back guarantee, which adds further value to its offerings. While some products may be slightly more expensive compared to competitors, the overall value they provide is well worth the investment.


While is a great option for shelving solutions, there are several alternatives worth considering. Some key competitors include Uline, Global Industrial, and The Container Store.

Customer Service excels in customer service, with knowledgeable representatives who are always available to provide assistance. The company also has an easy-to-use contact form and phone support, which ensures prompt resolution of any issues that may arise.

Product Quality and Selection offers a wide range of shelving products that are of high quality and longevity. From wire shelving to chrome shelving, the company has a solution for every need.

Website Usability

The website is easy to navigate and use, with a clean interface and efficient checkout process. However, some users have reported difficulties in finding specific products based on descriptions alone. The website could benefit from improved search functionality to enhance user experience.

Returns and Exchanges offers a money-back guarantee on all products, ensuring customer satisfaction. In the event that a product needs to be exchanged or returned, the company offers a hassle-free process to ensure that the customer is satisfied with their purchase.

Promotions and Discounts offers frequent promotions and discounts on its products, making it an affordable option for individuals and businesses looking for storage solutions.

Reputation has a strong reputation for delivering high-quality shelving solutions and excellent customer service. The company has been in business for over 60 years and has established itself as a reliable and trusted retailer in the industry.

Payment Options accepts a variety of payment options, including all major credit cards, PayPal, and Amazon Pay. This ensures that customers have a range of flexible payment options to choose from.

Loyalty Programs does not currently offer a loyalty program. However, the company does offer frequent promotions and discounts on its products, which adds value for repeat customers.

Customer Reviews

Customer reviews of are positive overall, with customers praising the high quality of the products and the excellent customer service provided by the company.

Community Involvement has a strong commitment to community involvement, participating in local events and supporting local charities and organizations.

Shipping and Costs offers free shipping on most orders, which is a significant value-add for customers. However, some products may have additional shipping costs based on size and weight. The company provides full shipping information in the product descriptions to ensure transparency and clarity around shipping costs.

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