Users Voice for Shengmilo-bikes

20% users rated Terrible
5% users rated Poor
3% users rated Average
2% users rated Very Good
71% users rated Excellent
Pie Chart Review Representation for Shengmilo-bikes
Shengmilo-bikes Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Aug 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 2.5 5 3.9 4.7 3.7
Nov 2022 2.6 3 1 4.1 4.2 5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 4.9 3 3.3 2.7
Mar 2023 1 1.8 3 5 5 3
Line Chart for Rating of peer stores

shengmilo-bikes.com

rakuten.com

boomf.com

eneba.com

patpat.com

banggood.com

Detailed Shengmilo-bikes Review by

Introduction

Shengmilo-bikes.com is a leading online retailer of high-quality electric bikes, based in China. The company has been in operation since 2013 and has gained a reputation for excellence in the industry.

Pros and Cons

Pros: - Shengmilo-bikes.com offers a wide variety of electric bikes that cater to different needs and preferences. - The company places a strong emphasis on quality, ensuring that all its products are made from premium materials and built to last. - Shengmilo-bikes.com provides excellent customer service, with a team of experts on hand to offer guidance and support. - The website is user-friendly, making it easy for customers to find what they need. Cons: - Shipping times can be lengthy, particularly for international orders. - Prices are on the higher side.

User Experience

Shengmilo-bikes.com has a user-friendly website that is easy to navigate. The products are organized into categories, making it easy for customers to find what they are looking for. The website also provides detailed product descriptions, allowing customers to make informed purchasing decisions.

Pricing and Value for Money

While Shengmilo-bikes.com's prices are on the higher side, customers are paying for the quality of the products, which are made from premium materials and built to last. The company occasionally offers promotions and discounts, which can help to make its products more affordable.

Alternatives

Some of the alternatives to Shengmilo-bikes.com include: - Electricbikes.com - Radpowerbikes.com - Lectricbikes.com

Customer Service

Shengmilo-bikes.com provides excellent customer service. The company's team of experts is on hand to offer guidance and support to customers, and the website features a comprehensive FAQ section, which can help customers to resolve common issues.

Product Quality and Selection

Shengmilo-bikes.com's products are of excellent quality, with the company placing a strong emphasis on using premium materials and building bikes that are built to last. The selection of bikes offered is varied, catering to different needs and preferences.

Website Usability

The Shengmilo-bikes.com website is easy to use, with a clean layout and intuitive navigation. The product descriptions and specifications are detailed, allowing customers to make informed decisions.

Returns and Exchanges

Shengmilo-bikes.com accepts returns and exchanges, although customers should be aware that they will be responsible for shipping costs. Items must be returned in their original packaging and in new, unused condition.

Promotions and Discounts

Shengmilo-bikes.com occasionally offers promotions and discounts, which can help customers to make its products more affordable.

Reputation

Shengmilo-bikes.com has a strong reputation in the industry, with customers praising the quality of its products and the level of customer service provided.

Payment Options

Shengmilo-bikes.com accepts a variety of payment options, including Paypal, Credit/Debit cards, Bank Transfer.

Loyalty Programs

Shengmilo-bikes.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews of Shengmilo-bikes.com are overwhelmingly positive, with customers praising the quality of its products and the level of customer service provided.

Community Involvement

Shengmilo-bikes.com is involved in the electric biking community, and regularly posts news and information about the industry on its website.

Shipping and Costs

Shengmilo-bikes.com offers free shipping on all orders, although shipping times can vary depending on the destination. Customers should be aware that they may be responsible for customs duties and taxes.

Shengmilo-bikes Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Tuomo Savolainen Tuoppi

Review Submission Date: 2023-01-16

Review Title: They don't keep warranties
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Review Description: Bought bike last spring, MX02S, in autumn it didn't turn on anymore. Contacted seller and promised to send spare part. Been asking tracking code couple times, promised to send it. Nothing happened. So I have pretty expensive pile of scrap metal in storage, managed to drive around 200 km

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Reviewer Name: Christine Donoghue

Review Submission Date: 2022-10-26

Review Title: WARNING
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Review Description: Warning. We returned this bike as parts were missing. Website states to wait for a 30 day refund and window. That's now passed. NO REFUND!Contacted the company on their messenger chat portal. No response. Next option is a solicitor and trading standards. Also PayPal have been no help.

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Reviewer Name: James Donoghue

Review Submission Date: 2022-10-26

Review Title: WARNING
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Review Description: WARNING. We returned our bike bought through the UK website as parts were missing and it wasnt as described. The company confirmed we'd receive a refund after a great deal of hassle through PayPal. The website says theres a 30 day window for refunds which has passed. NO REFUND! Contacted the company on their messenger portal. No response. Now I'm going to go to my Solicitor and Trading Standards. PayPal have been no help.

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Reviewer Name: Mauri Honkamäki

Review Submission Date: 2022-08-31

Review Title: Fast delivery
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Review Description: Fast delivery. Customer service excellent. +200km per week without problems. The engine pulls great, I like it!

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Reviewer Name: Cleicelis Jimenez

Review Submission Date: 2022-08-30

Review Title: Fast delivery and this is a nice bike…
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Review Description: Fast delivery and this is a nice bike with a reasonable price. The bike is well constructed and easy to put together. I've been out on the bike several times and find it is comfortable to ride. I also like the foldable pedals, which make the bike easy to transport

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Reviewer Name: Lothar Schenck

Review Submission Date: 2022-08-29

Review Title: All‘s well
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Review Description: Perfect communication. Quick support after trouble shooting. Nice bike. I can recommend!

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Reviewer Name: Imran khand

Review Submission Date: 2022-08-29

Review Title: The bike arrived The bike arrived quickly and was easy to put together, lots of adjustments to make the bike comfy looks good and is great to ride. and was easy…
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Review Description: The bike arrived quickly and was easy to put together, lots of adjustments to make the bike comfy looks good and is great to ride.

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Reviewer Name: Mechael Marty

Review Submission Date: 2022-08-25

Review Title: The bike arrived quickly and was easy…
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Review Description: The bike arrived quickly and was easy to put together, lots of adjustments to make the bike comfy looks good and is great to ride.

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Reviewer Name: Mar M. Müller

Review Submission Date: 2022-08-25

Review Title: The bike is pretty cool
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Review Description: The bike is pretty cool. It's reliable, stable, powerful, and has the specs mentioned. We rode it on snow and was driving very fast. Didn't slide and was very stable. It's a bit heavy but I guess that what's you need to make it with these specs

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Reviewer Name: Paul Tankard

Review Submission Date: 2022-08-13

Review Title: when orded was not told that the bike…
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Review Description: when orded was not told that the bike was out of stock so delivery was nearly three week late, would have been nice to know that. other than that very happy with this order