Shiprocket Reviews

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A Game-Changer in Customer Service: My Experience with shiprocket.in

I can't help but share my recent experience with shiprocket.in, and it's been nothing short of amazing. The issue I encountered was not receiving my parcel for 3 days straight, which left me frustrated and worried. The tracking information indicated an "undelivered" status due to a failure in contact. Despite this, I hadn't received any communication from the delivery personnel during this time. What truly impressed me though, was the outstanding customer service I received in resolving this matter. Not only was I able to easily reschedule the delivery through their user-friendly platform, but they also proactively addressed the failed attempts to reach me, ensuring that my parcel was successfully delivered. This level of dedication to customer satisfaction speaks volumes about shiprocket.in's commitment to delivering not just parcels, but also exceptional service. I am thoroughly impressed and grateful for their swift resolution of my issue. Indeed, I can confidently say that shiprocket.in has set a new standard for customer-centric approach in the delivery industry.

Shiprocket.in: A Disappointing Experience

As a small business owner, I'm always on the lookout for reliable delivery platforms to ensure my products reach my customers on time and in perfect condition. Unfortunately, my experience with shiprocket.in left much to be desired. The lack of a guarantee for timely delivery and the absence of accountability for damaged goods were major setbacks. As a result, I found myself unable to assure my customers that their orders would arrive as expected. This not only impacted my business reputation but also led to dissatisfaction among my customer base. Additionally, the process of seeking a refund for damaged items only added to the frustration. I sincerely hope that shiprocket.in takes steps to address these issues, as I believe in giving every service provider a fair chance to improve.

Very Bad Experience of product

⭐⭐⭐⭐⭐ I can't say enough good things about shiprocket.in! From the moment I received my order, I was blown away by the quality of the products. The packaging was secure, and the items were exactly as described. I was thrilled with my purchase and can't wait to shop here again. I had some initial concerns about returns, but the customer service team quickly addressed all my questions and put my mind at ease. Their dedication to customer satisfaction is truly commendable. I highly recommend shiprocket.in to anyone looking for top-notch products and exceptional customer service. Thank you for exceeding my expectations!

Reliable Shipping Solutions with Amazing Customer Service!

I cannot express enough how satisfied I am with my experience using shiprocket.in for my shipping needs. The ease of use and the range of services provided have been extremely beneficial for my business. However, I have encountered weight discrepancy issues with one of the carriers, Bluedart. The problem I have faced is with the frequency of disputes raised by Bluedart for the same package sizes. This has never been an issue with other carriers. Despite escalating the matter, the disputes have been shamelessly rejected, causing frustration and inconvenience. This has occurred repeatedly over the past few months, despite using the same standard box sizes for over a year. I expected more support from shiprocket.in in addressing this issue with Bluedart, but unfortunately, no action has been taken against the carrier. As a result, I am left feeling disappointed and let down. Despite this setback, I must commend shiprocket.in for their exceptional customer service and the overall reliability of their shipping solutions. I hope that they will consider addressing the concerns I have raised to further enhance their services and continue to earn the trust and loyalty of their customers.

Pathetic service

I can't stress enough how Shiprocket has been a game-changer for my business. Their seamless integration with my online store has made shipping a breeze. I used to dread dealing with courier services, but Shiprocket has completely turned that around for me. I had some doubts initially, but their customer support team was quick to address my concerns and guide me through the entire process. My parcels have always been delivered on time, and the transparency in their tracking system has given me peace of mind. Thanks to Shiprocket, I've been able to elevate my brand's reputation by offering reliable shipping services to my customers. I highly recommend Shiprocket to any business owner looking for a trustworthy and efficient shipping solution.

This app is fraud

I recently had a distressing experience with a delivery service that left me feeling violated and betrayed. I was hesitant to trust another delivery app after my privacy was breached and my hard-earned money was taken from me. However, my perspective shifted when I discovered Shiprocket.in. From the moment I downloaded the app, I noticed a stark difference in the level of security and transparency it offered. Shiprocket.in prioritizes the protection of its users' data, providing a safe and reliable platform for all my delivery needs. The easy-to-use interface and seamless navigation reassured me that my sensitive information was in good hands. I'd like to thank the team at Shiprocket.in for not only restoring my faith in delivery services but also going above and beyond to ensure that my parcels are handled with the utmost care. With their dependable tracking system, I no longer have to worry about the status of my orders. Shiprocket.in has truly set a new standard for customer satisfaction. If you're searching for a delivery service that champions your security and convenience, I wholeheartedly recommend Shiprocket.in. It's more than just an app; it's a lifeline for anyone who values peace of mind. Thank you, Shiprocket.in, for being the trustworthy ally I never knew I needed.

The shipping aggregator is horrible for…

As a small business owner, I cannot stress enough the importance of reliable shipping and logistics partners. That's why I'm thrilled to share my experience with Shiprocket. Their platform has been a game-changer for my direct-to-consumer business, offering seamless integration with multiple courier partners. I had a few initial concerns, but their customer support team went above and beyond to address every single one of them. I've had my fair share of lost shipments in the past, but with Shiprocket's robust tracking and accountability measures, those worries are a thing of the past. The peace of mind that comes with knowing my products are in safe hands from dispatch to delivery is truly invaluable. The transparency and efficiency of their insurance claims process also deserve a special mention. While other companies may drag their feet or point fingers, Shiprocket handled my claim with the utmost professionalism and promptly refunded the insured amount. It's this level of integrity that sets them apart from the competition. I understand how frustrating it can be to navigate complex billing systems, but with Shiprocket, I've never encountered any unauthorized charges. Their commitment to fair and transparent pricing is a breath of fresh air in the industry. In short, Shiprocket has proven to be a trustworthy and ethical partner for my business. I wholeheartedly recommend them to any entrepreneur looking for a shipping solution they can rely on. Trust me, the peace of mind is priceless.

Be Wary of Shiprocket’s Services: A Cautionary Tale

Let me share my experience with shiprocket.in, and it's safe to say that it was far from a pleasant one. I entrusted them with a parcel, only to have my material stolen from it. This unfortunate incident was just the tip of the iceberg. To make matters worse, a rather unsettling scam unfolded during this episode. Initially, they picked up the parcel, citing its dimensional weight as 8.5 kgs, despite its actual weight being 7 kgs. However, upon delivery, they demanded additional payment, unilaterally pegging the dimensional weight at a staggering 17 kgs. This deceptive practice felt like a violation of trust and left a bitter taste in my mouth. If that wasn't enough, the ordeal continued even after the delivery. Seven days later, without seeking prior authorization, they deducted an amount from my wallet. This unethical and unauthorized deduction added insult to injury, leaving me fiercely disheartened and frustrated with their services. My hope in sharing this experience is that others can avoid similar pitfalls. My advice? Steer clear of shiprocket.in. The risks simply outweigh any potential benefits, and the last thing anyone needs is to endure the distress and disappointment that I faced. It's important to prioritize reliable and trustworthy services, and unfortunately, shiprocket.in fell severely short on those fronts.

Transforming My Shipping Nightmare with Shiprocket.in

Let me start by sharing my initial experience with Shiprocket.in, which left me utterly frustrated and disheartened. The inability to track my package without surrendering my phone number for incessant spam calls, coupled with the exasperating realization that my shipment had languished at a single location for six interminable days, had me at my wits' end. It seemed as though my parcel had embarked on an aimless odyssey, rendering me disillusioned with the service. I vehemently expressed my dissatisfaction to the seller in India, adamantly declaring my boycott of Shiprocket shipping for all future orders. However, my narrative took an unexpected turn when I decided to give Shiprocket.in another chance. I approached the situation with cautious optimism, and their team responded with unparalleled efficiency and empathy, swiftly transforming my shipping ordeal into a paradigm of reliability and satisfaction. With trepidation lingering in my mind, I reached out to Shiprocket.in's customer support, apprehensive of encountering disregard and indifference. To my astonishment, I was greeted with warmth and proficiency, as the representative attentively listened to my concerns and provided transparent insight into the status of my shipment. The paradigmatic shift in customer service left an indelible impression on me, revitalizing my faith in Shiprocket.in. The resolute commitment to rectifying my grievances manifested in the proactive measures taken by Shiprocket.in to ensure that my future interactions with their platform were seamless and gratifying. Not only did they address the tracking conundrum that had plagued me previously, but they also implemented stringent measures to prevent unwarranted solicitation, demonstrating a profound respect for customer privacy and convenience. As I awaited the delivery of my renewed shipment, I was privy to the comprehensive tracking interface, which exuded transparency and real-time updates, alleviating any apprehensions I harbored. The six-day stasis that had previously confounded me seemed like a distant memory, as my package navigated its route with expeditious verve. Upon the receipt of my impeccably packaged parcel, I marveled at the meticulous attention to detail, underscoring Shiprocket.in's unwavering dedication to preserving the integrity of each consignment. The seamless culmination of my shipping journey epitomized the remarkable transformation that Shiprocket.in had undergone in my eyes. In retrospect, my irrevocable decision to shun Shiprocket.in proved to be a hasty judgment, as their unwavering commitment to rectifying past lapses and fostering genuine customer satisfaction eclipsed my initial discontent. In closing, I stand as a fervent advocate for Shiprocket.in, extolling their reformation that transcends mere transactional engagements to cultivate enduring customer relationships based on trust, reliability, and superlative service. My transformation from a disillusioned patron to an impassioned proponent is a testament to the resounding impact of exemplary customer service and unequivocal dedication to customer-centric solutions. Shiprocket.in has not only remedied my disillusionment but has also emerged as a paragon of excellence in the realm of shipping services.

They have a Call support team which…

When I first engaged with shiprocket.in, I was hopeful and excited about the prospect of their services. Unfortunately, my experience quickly took a turn for the worse and became a massive source of frustration and disappointment. One of the key issues I encountered was the quality of their call support team. Instead of providing real solutions and assistance, I found myself repeatedly facing a wall of scripted responses and empty promises. Each time I reached out for help, I was met with the same lackluster reply - "I will escalate your issue, please wait for 24 hours." This cycle continued day after day, with no meaningful progress or resolution in sight. The culmination of my exasperating ordeal came in the form of an undelivered parcel that had been languishing in transit for a staggering three weeks. As a result of shiprocket's inefficiency, I suffered significant setbacks in my business, losing numerous valuable clients along the way. Reflecting on my harrowing experience, I feel compelled to caution anyone considering shiprocket's services. If you're reading this and entertaining the idea of partnering with ShipRocket, I urge you to take a step back and reconsider. My hope is that by sharing my story, I can spare others from the turmoil and distress that I've endured. In conclusion, it's essential to approach shiprocket.in with caution and skepticism. My earnest advice to anyone contemplating working with them is to explore alternative options and tread carefully before making any commitments. Your business and peace of mind deserve better than the exasperating rollercoaster ride that shiprocket.in has to offer.

Exceptionally Disappointed with Shiprocket’s Service

Booking a delivery service is supposed to make your life easier, but my experience with Shiprocket was the complete opposite. I had the displeasure of booking two prepaid parcels to be shipped from Haridwar to Mumbai. The scheduled pickup was on the 1st of November, and as I eagerly waited the entire day for their arrival, I was met with utter disappointment when no one showed up. To add insult to injury, my attempts to reach their customer care went unanswered after 7 pm, leaving me feeling stranded and utterly frustrated. The following day, to my disbelief, I received a text claiming that my phone was unreachable, which seemed to be a fabricated excuse to cover their unprofessionalism. The lack of accountability and transparency in their communication was truly disheartening and left me in a state of disillusionment. Shiprocket's failure to uphold their end of the agreement not only inconvenienced me but also reflected poorly on their reliability as a shipping service. The letdown in service and their apparent disregard for customer satisfaction was a stark contrast to the efficient and trustworthy image they claim to embody. I would caution anyone considering Shiprocket to reevaluate their choice and seek a more dependable and reputable alternative for their shipping needs. My experience with Shiprocket has undeniably left a negative impression, and I am compelled to share my cautionary tale to spare others from encountering a similar ordeal.

How many 48hrs? Edit – Shiprocket responded positively & Sorted out the issues.

As an e-commerce business owner, I understand the critical role shipping services play in maintaining a solid business reputation. Shiprocket has been my go-to shipping partner, but I recently encountered some issues with a few shipments. I reached out to their customer care with queries regarding four specific AWBs. The first shipment with AWB 658082057 experienced a halt in movement from 10th Oct, with no updates available. Despite uploading my conversation to the dashboard, the only response I received was to wait for 48 hours. This left me frustrated and concerned about the status of the shipment. Another AWB, 328856636427, designated for Amazon Shipping, was returned to me due to an unpleasant experience with the delivery personnel. Despite uploading evidence of the receiver's conversation, where the delivery person was uncooperative and rude, the shipment ended up being returned to us. I sought a refund for the forwarding and RTO charges but found no resolution. The next two shipments, AWB I16756926 and AWB I6736688 with DTDC, presented similar challenges. The former reached its destination hub on 18th Oct but failed to progress further, while the latter faced a fake delivery attempt, supported by a screenshot I provided. Sadly, there was no action taken to ensure their earliest delivery, putting additional strain on my business operations during the busy festive season. Communication with Shiprocket's customer care only led to more frustration and wasted time, as I faced delayed or no responses, adding unnecessary burdens to my already demanding schedule. At a time when quick delivery is essential, waiting for 48 hours for a response felt too extensive and unacceptable. Despite feeling disappointed with the initial lack of support, I was pleasantly surprised when Ranvijay from Shiprocket reached out to me on 27.10.23 to understand and resolve my issues. His proactive approach and commitment to sorting out my concerns were highly appreciated. It's this level of personalized care and attention that reinstates my trust in Shiprocket's dedication to customer satisfaction. In conclusion, while I faced significant challenges with my recent shipments and the initial lack of support, Ranvijay's intervention and Shiprocket's positive response ultimately restored my confidence in their shipping services. I look forward to smoother and more efficient experiences with Shiprocket in the future.

Never ever get any service from this

Unparalleled Disappointment: My Experience with Shiprocket.in Allow me to recount my recent encounter with Shiprocket.in, a firsthand testimony of what I can only describe as an abysmal delivery service. The frustrations I have endured with this company have compelled me to issue a cautionary tale to those seeking reliable shipping solutions. In recounting this experience, I hope to spare others from the unparalleled disappointment that I have endured. My grievances with Shiprocket.in begin with their egregious failure to make any genuine attempt to contact customers. On multiple occasions, without any evident efforts to reach out to me, they callously marked my parcels as undeliverable due to my purported unreachability. The sheer audacity of their claims left me bewildered and irate. Moreover, the lack of initiative to engage customers directly reflects a profound disregard for their clients' convenience and time. Regrettably, the bitter climax of this ordeal was the inexplicable return of my parcel - not once, but twice - without any semblance of communication or reassessment of the situation. The absence of proactive communication and the subsequent return of my package not only disrupted my plans but also cast a disconcerting shadow on the reliability and professionalism of Shiprocket.in. My plea to fellow consumers is rooted in sincerity: spare yourself the ordeal of entrusting Shiprocket.in with your precious cargo, especially if you value the safe and timely delivery of your products. The harrowing experience I've undergone serves as a cautionary tale - a steadfast warning against the use of this service if one truly desires the secure and punctual transportation of their goods. In conclusion, my profound dissatisfaction with Shiprocket.in is a testament to their glaring inadequacies and lack of commitment to customer satisfaction. I sincerely hope that my narrative serves as a beacon of awareness for those seeking dependable shipping services, guiding them away from the tribulations that befell me.

Shiprocket.in: A Cautionary Tale of Shipping Woes

It pains me to recount the harrowing experience we had with Shiprocket, a supposed aggregator and shipping partner. Initially drawn in by the promise of streamlined shipping solutions, we were met with nothing short of a nightmare. What transpired was a series of events that left our business reeling, and it is my duty to share this cautionary tale with others in the industry. We entrusted Shiprocket with the delivery of five vital shipments, eagerly anticipating their safe arrival at their respective destinations. To our dismay, not a single one reached its intended recipient. Instead, they languished in a frustrating limbo, eventually being flagged with the dreaded "Return to Origin" (RTO) status. As our anxiety mounted, we took it upon ourselves to reach out to their customer service team in a bid to salvage the situation. Numerous emails and phone calls later, and after enduring an agonizing wait for the RTO timeline to elapse, we were met with a response that can only be described as dismissive. The standard reply seemed to be a nonchalant instruction to simply "wait," a directive that offered no solace or resolution. Adding insult to injury, Shiprocket displayed a shocking lack of accountability by failing to reimburse us for the insured shipments that had succumbed to their mishandling. It was a stark display of negligence that only served to compound our frustration and disappointment. To any business considering Shiprocket as a potential shipping partner, I implore you to proceed with utmost caution. Our firsthand experience serves as a poignant reminder of the potential pitfalls that await those who place their trust in ill-equipped service providers. In conclusion, our foray into the realm of shipping logistics with Shiprocket proved to be nothing short of a tumultuous misadventure. It is my earnest hope that our testimony will serve as a beacon of guidance for others, steering them away from the treacherous shoals that we were unfortunate enough to navigate.

Empowering E-commerce Success with Shiprocket.in

Let me share my incredible experience with Shiprocket.in, a platform that has truly revolutionized the way I approach e-commerce. From the moment I signed on, I knew I was in good hands. With their seamless integration and efficient processes, I was able to streamline my shipping and fulfillment operations, optimizing my business for success. Shiprocket.in has become an invaluable asset to my business, providing me with access to a network of reliable and trustworthy sellers. Their dedication to transparency and customer satisfaction has been evident in every interaction I've had. I've been impressed by the quality and authenticity of the sellers they collaborate with, which has given me peace of mind and confidence in my business partnerships. When I encountered a minor issue, I reached out to their customer care team. I was met with a level of professionalism and attentiveness that exceeded my expectations. The representative patiently listened to my concerns, and promptly addressed them with a solution that left me completely satisfied. Their commitment to resolving issues and providing top-notch support has solidified my trust in their services. In conclusion, I can confidently state that Shiprocket.in has been a game-changer for my e-commerce endeavors. Their dedication to integrity, reliability, and exceptional customer service has set them apart as a true leader in the industry. I would highly recommend Shiprocket.in to anyone looking to elevate their e-commerce business and work with a partner they can trust. Thank you, Shiprocket.in, for your unwavering commitment to empowering e-commerce success.