Users Voice for Shoebacca

3% users rated Terrible
1% users rated Poor
0% users rated Average
10% users rated Very Good
85% users rated Excellent
Pie Chart Review Representation for Shoebacca
Shoebacca Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Dec 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.7 5 5 1 4
Nov 2022 1 4.5 5 1 1 4.2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 5 1 1 4.1
Mar 2023 1 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Shoebacca Review by

Introduction

Shoebacca.com is an online shopping platform that specializes in shoes. The site offers a wide range of shoes, including running shoes, casual shoes, athletic shoes, sneakers, and more. The platform was founded in 2002 and has since become one of the most reputable e-commerce sites for footwear. With a user-friendly interface, Shoebacca.com delivers an unmatched shopping experience for shoe lovers worldwide.

Pros and Cons

Pros:
  • Shoebacca.com provides one of the largest collections of shoes online, including hard-to-find styles.
  • Free shipping on all orders within the United States.
  • User-friendly interface.
  • Fast shipping
Cons:
  • Shoebacca.com only ships to the United States.
  • The return policy is stringent, and the customer is responsible for any return shipping costs.

User Experience

The user experience on Shoebacca.com is seamless. The site is well-organized, making it easy to navigate and find shoes. The search bar helps to filter search results quickly. Shoebacca.com also provides useful information about each shoe, including specifications, user reviews, and videos.

Pricing and Value for Money

Shoebacca.com offers competitive pricing for its shoes. Although some of the shoes may be pricier than what you’d find in a physical store, the online platform provides exclusive deals and discounts, making them more affordable.

Alternatives

Shoebacca.com's primary alternative is Zappos.com, which also offers an extensive collection of shoes. However, Shoebacca.com stands out for its exclusive deals, discounts, and its user-friendly website.

Customer Service

Shoebacca.com's customer service is reliable and efficient. The customer service team is available via phone, live chat, or email, and they respond promptly to customer queries.

Product Quality and Selection

Shoebacca.com offers a vast selection of shoes, with top-quality brands such as Nike, Adidas, and Reebok. The platform also provides detailed product descriptions, including size and style specifications, to help customers make informed decisions.

Website Usability

Shoebacca.com's website is user-friendly and easy to navigate. Its search system filters search results quickly and allows users to sort by price, brand, size, and more. The platform's layout is visually appealing, with high-quality images of the shoes.

Returns and Exchanges

Shoebacca.com has a stringent return policy that requires the customer to ship the item back at their expense. If the shoes are defective or incorrect, Shoebacca.com will provide a prepaid shipping label. Items must be returned in the original condition, with tags attached and without any signs of wear.

Promotions and Discounts

Shoebacca.com regularly provides exclusive deals and discounts. Customers can sign up for their newsletter to receive notifications of sales and new arrivals. During special holidays, the platform runs significant discounts and promotions.

Reputation

Shoebacca.com has an outstanding reputation, with a 4.5-star rating on Trustpilot. The platform is accredited by the Better Business Bureau and holds an A+ rating. The site has over 180,000 reviews on Google, with the majority of customers consistently giving the platform a 4.8-star rating.

Payment Options

Shoebacca.com accepts various payment methods, including Visa, Mastercard, American Express, Discover, and PayPal.

Loyalty Programs

Shoebacca.com provides a loyalty program called Shoebaccaloyalty. Customers can sign up during checkout, and points are earned for every purchase. Customers can redeem their points for exclusive deals, discounts, and offers.

Customer Reviews

Shoebacca.com has thousands of positive customer reviews across various platforms, including Google, Trustpilot, and the Better Business Bureau. Customers consistently praise the platform's delivery speed, customer service, and the vast selection of shoes.

Community Involvement

Shoebacca.com participates in philanthropic initiatives, such as the Soles4Soles campaign, which provides footwear to people in need. The platform also donates a portion of its profit to various charitable organizations.

Shipping

Shoebacca.com offers free shipping on all orders within the United States. For expedited shipping, additional fees apply.

Costs

Shoebacca.com offers competitive pricing for its shoes, with prices ranging from $20 to $300. The platform provides exclusive deals and discounts, making its products more affordable.

Shoebacca Recent User Reviews

User Rating

5 stars

37

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Reviewer Name: Robert Aroca

Review Submission Date: 2023-01-13

Review Title: No help from Shoebacca
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Review Description: Well, after giving them a good review this company sent my last order to a wrong address and won’t track it down or refund. I’m done with them and was a loyal customer.

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Reviewer Name: Jarrod Bryson

Review Submission Date: 2022-10-20

Review Title: Refund Scam
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Review Description: Ordered a pair of shoes for my son and noticed as soon as they arrived the width was too small at the ankle. Returned on Sept 29th. As of Oct 20th customer service has told me the refund has been issued, yet each time they claim it was the day prior to my email and await another 3-5 business days. Scam.

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Reviewer Name: Wasana Ranasinghe

Review Submission Date: 2022-02-05

Review Title: Shoebacca store is vey good place for…
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Review Description: Shoebacca store is vey good place for buy a product

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Reviewer Name: Wasana Ranasinghe

Review Submission Date: 2022-02-05

Review Title: Shoebacca store is vey good place for…
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Review Description: Shoebacca store is vey good place for buy a product

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Reviewer Name: Chirstine Kim

Review Submission Date: 2022-02-03

Review Title: experience is good
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Review Description: experience is good

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Reviewer Name: Chirstine Kim

Review Submission Date: 2022-02-03

Review Title: experience is good
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Review Description: experience is good

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Reviewer Name: Thomas Burrow

Review Submission Date: 2022-02-02

Review Title: I ordered a few boots and got them on…
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Review Description: I ordered a few boots and got them on time. I find the boots durable and really looks like they are of high quality.

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Reviewer Name: Keith

Review Submission Date: 2022-01-25

Review Title: Awesome shoe store
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Review Description: Shoebacca is an amazing store. I love the hiking boots I bought recently. The quality and the price was just right for me. And it was shipped in good time

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Reviewer Name: Keith

Review Submission Date: 2022-01-25

Review Title: Awesome shoe store
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Review Description: Shoebacca is an amazing store. I love the hiking boots I bought recently. The quality and the price was just right for me. And it was shipped in good time

👤

Reviewer Name: Manibalan

Review Submission Date: 2022-01-24

Review Title: Shoebacca store is nice place for buy a…
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Review Description: Shoebacca store is nice place for buy a product.Shoes is the best option for buy.and other products are cheap price and best quailty.

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