Users Voice for Shoedazzle

14% users rated Terrible
0% users rated Poor
5% users rated Average
3% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Shoedazzle
Shoedazzle Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Shoedazzle Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 10 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 3.8 2.8 3.9 4.8 1 5
Nov 2022 3.9 2 4.1 4.9 1 1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 3 4.8 1.5 4.9
Mar 2023 4 1.8 5 5 5 3
Line Chart for Rating of peer stores

shoedazzle.com

shein.com

eneba.com

framesdirect.com

paypal.com

boomf.com

Detailed Shoedazzle Review by

Introduction

ShoeDazzle is a fashion-forward online platform that provides its customers with a personalized shopping experience. It offers a wide range of stylish shoes, boots, clothing, accessories, and more to suit every style preference.

Pros and Cons

Pros:
  • Personalized shopping experience
  • Huge selection of products
  • Reasonably priced items
  • Good quality products
  • Frequent promotions and discounts
Cons:
  • Membership fee required to access certain deals
  • Difficult to cancel membership
  • Occasional negative reviews regarding customer service and shipping

User Experience

Using ShoeDazzle is incredibly easy and intuitive. Customers can find products by browsing the category, using the search function or taking a quiz to personalize their shopping experience. Navigation is clear and straightforward, and the product pages have plenty of detail about sizing, materials, and care instructions.

Pricing and Value for Money

ShoeDazzle offers great value for money. Its prices are quite reasonable, and customers can often find good deals and promotions on the site. However, access to some of the biggest discounts requires a membership, which costs $39.95 per month. For those who shop frequently, though, it can be worth the investment.

Alternatives

If ShoeDazzle doesn't quite fit your style, there are plenty of other online fashion retailers to choose from. Competitors include Zappos, Stitch Fix, and Nordstrom.

Customer Service

ShoeDazzle's customer service has mixed reviews. Some customers have reported excellent support, while others have complained about long wait times, unhelpful representatives, and difficulties canceling memberships.

Product Quality and Selection

ShoeDazzle prides itself on providing high-quality products. The selection is impressive, with a wide range of shoes, boots, and other fashion items. Customers can also find products from well-known brands like Steve Madden and Franco Sarto.

Website Usability

ShoeDazzle's website is user-friendly and intuitive. It's easy to navigate, and the product pages provide plenty of detail about each item. However, some users have noted slow load times and occasional glitches.

Returns and Exchanges

ShoeDazzle offers a 30-day return policy for unworn products in the original packaging. Customers can exchange items or receive store credit for the purchase price. However, shipping fees are non-refundable.

Promotions and Discounts

ShoeDazzle frequently offers promotions and discounts, particularly for members. Members receive monthly credits that they can use towards purchases, as well as access to exclusive discounts and deals. There are also occasional site-wide sales and discounts for non-members.

Reputation

ShoeDazzle has a generally positive reputation, with many customers praising the variety of products, reasonable prices, and personalized shopping experience. However, there are occasional complaints regarding customer service, shipping times, and difficulty canceling memberships.

Payment Options

ShoeDazzle accepts most major credit and debit cards, as well as PayPal.

Loyalty Programs

ShoeDazzle's VIP membership program offers discounts, credits, and early access to new styles. However, it does require a monthly fee of $39.95.

Customer Reviews

Customer reviews of ShoeDazzle are generally positive. Many customers praise the wide variety of products, reasonable prices, and personalized shopping experience. However, there are occasional complaints regarding customer service, shipping times, and difficulty canceling memberships.

Community Involvement

ShoeDazzle does not appear to have a strong focus on community involvement or social responsibility initiatives.

Shipping and Costs

ShoeDazzle offers free shipping on orders over $39. However, shipping times can vary depending on the product's availability, and expedited shipping is not available for all items. Shipping costs are non-refundable.

Shoedazzle Recent User Reviews

User Rating

5 stars

73

👤

Reviewer Name: Darlene Griffin

Review Submission Date: 2023-01-30

Review Title: You really need to become a VIP member…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: You really need to become a VIP member and earn your credits. You'll leave the site with numerous pairs of boots or shoes for maybe $5 or $6 or less. Great quality and does not take long to get your shipment. I have a shoe fetish and Shoedazzle and their sister company makes me look good. Everyone wants to know where I get my shoes and boots. Heck I did my Christmas shopping because my daughter and granddaughter loves shoes too. Now they can stay out of my shoe closet.

👤

Reviewer Name: Jessica Jones

Review Submission Date: 2023-01-30

Review Title: I absolutely loved shoedazzle
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I absolutely loved shoedazzle. Their shoes are amazing I stay getting compliments every time I where their shoes. I would have loved to been apart of their partnership but I know one day I will. Thanks ShoeDazzle for a great experience

👤

Reviewer Name: Kezia Hankey

Review Submission Date: 2023-01-29

Review Title: This is my forth time ordering…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is my forth time ordering hopefully this one goes true

👤

Reviewer Name: Christina White

Review Submission Date: 2023-01-29

Review Title: I love shoe dazzle they have great…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love shoe dazzle they have great customer service

👤

Reviewer Name: Iris Samaniego

Review Submission Date: 2023-01-27

Review Title: This the 3rd time I'm ordering shoes my…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This the 3rd time I'm ordering shoes my last 2 orders got cancelled I don't know why?

👤

Reviewer Name: Deborah Salter

Review Submission Date: 2023-01-27

Review Title: I like the styles and l like when they…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I like the styles and l like when they gave the warehouse sale on.

👤

Reviewer Name: Dara

Review Submission Date: 2023-01-27

Review Title: Member Credits for the most Bang for your Buck!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love the membership and the way my credits may be used towards my purchases at a cash value so that I am in control of what combination of items I want to add including sale prices. This is why I love ShoeDazzle.

👤

Reviewer Name: Tracy

Review Submission Date: 2023-01-25

Review Title: HAPPY 10-YR VIP CUSTOMER
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have been shopping with Shoedazzle since, I believe, 2013 (10 years). Best decision ever!

👤

Reviewer Name: Paula Miller

Review Submission Date: 2023-01-24

Review Title: FANTASTIC VALUE ON S GREAT PRODUCT I AM…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: FANTASTIC VALUE ON S GREAT PRODUCT I AM A BREAST CANCER SURVIVOR AND THESE MAKE ME FEEL FANTASTIC

👤

Reviewer Name: Casey Vance

Review Submission Date: 2023-01-24

Review Title: The shoes are not true to size I…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The shoes are not true to size I ordered a pair of shoes in here I am having to buy another one because you guys are shoe size is not right. I had to send back several pairs of shoes please fixture sizing otherwise you guys are gonna lose all of your customers. I for sure buy shoes all the time and you’re losing me.