Shoesinternational Reviews

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K Katherine
549 days ago

Exquisite Comfort Found: A Delightful Discovery at ShoesInternational.co.uk

Diving into my online shopping adventure at ShoesInternational.co.uk left me completely enchanted. From the moment I slipped into my new shoes, the comfort and quality were unparalleled. The shoes not only fit like a dream but also radiated style and durability. The craftsmanship and attention to detail were evident in every step I took. As someone who values both fashion and functionality, finding a brand that effortlessly merges the two was truly a delightful surprise. The shoes not only complemented my outfits perfectly but also provided the support my feet needed, making each stride a blissful experience. The prompt delivery and exceptional customer service only added to the joy of my purchase. The ease of navigating their website and the variety of options available have already tempted me to add more pairs to my collection. My experience with ShoesInternational.co.uk has been nothing short of wonderful, and I cannot wait to explore more of their offerings. Thank you for redefining comfort and style for me!
A Alan Wallin
1130 days ago

An Exceptional Journey with ShoesInternational: A Testimonial of Quality and Service

Let me share my remarkable experience with shoesinternational.co.uk, where excellence met exceptional service. Despite shipping delays and unexpected Brexit-related costs, their responsiveness and transparency truly impressed me. I was delighted to find that the initial cost quoted was indeed what I paid. Upon receiving my order, I was greeted with meticulously packaged shoes of unparalleled quality from Mephisto. The comfort they offered was beyond compare, making every step a pleasure. This purchasing experience was nothing short of excellent, leaving me eager to return for future transactions. ShoesInternational has not only met but exceeded my expectations, delivering not just footwear but a promise of outstanding service and top-notch products. I wholeheartedly recommend them for anyone seeking quality, reliability, and a touch of genuine care in every step of their shopping journey.
A Adele Lonergan
1130 days ago

An Exceptional Shopping Experience: Personal Touch and Outstanding Service

Looking back at my recent experience with shoesinternational.co.uk, I must say it was truly remarkable. While there was an initial delay due to Brexit bureaucracy, it was the personal touch that truly made a lasting impression on me. The manager went above and beyond, not only ensuring a handwritten note was included with my delivery but also providing exceptional service throughout. Although regular email updates during the Brexit-related delay would have been reassuring, I couldn't help but appreciate the effort put into making my shopping experience special. The personal note added a sense of care and attention to detail that is often hard to come by in online shopping. Despite the minor hiccup, the outstanding service and personalized touch from the manager have made me a loyal customer. I look forward to ordering from shoesinternational.co.uk again in the future, knowing that I can expect nothing short of excellence. Thank you for going the extra mile and making my shopping experience truly unforgettable!
R Rayan Stang
1130 days ago

Customer Delight Beyond Expectations

Reflecting on my recent experience with shoesinternational.co.uk, I am genuinely impressed by the exceptional service I received. In my quest for the perfect pair of "Jackie" sheepskin slippers by Drapers of Glastonbury, I encountered a temporary hurdle due to stock unavailability. However, Carol's proactive approach in swiftly resolving this issue showcased a level of dedication and customer care that is truly commendable. The fact that she went the extra mile to ensure my order was fulfilled promptly and efficiently speaks volumes about the company's commitment to customer satisfaction. Upon receiving my package, I was pleasantly surprised by the meticulous packaging in brown paper, reflecting a touch of elegance and attention to detail that is often overlooked in online shopping experiences. This small gesture not only ensured the safe delivery of my slippers but also added a delightful element to the unboxing ritual. Overall, my interaction with Shoes International left a lasting impression, and I can confidently say that I will not hesitate to return for future purchases. The seamless blend of quality products, exemplary customer service, and a personal touch in every interaction sets this company apart. Thank you for exceeding my expectations and turning a simple transaction into a memorable and delightful experience.
R Reid Shenk
1130 days ago

A Touch of Kindness: A Review of ShoesInternational.co.uk

Purchasing from ShoesInternational.co.uk turned out to be a delightful experience for me. The speed of delivery to Sweden was truly impressive, leaving me pleasantly surprised. What stood out for me was the thoughtful hand-written note nestled inside the shoe box - a personal touch that made the entire experience feel special. However, my excitement was dampened when I realized that post-Brexit regulations meant additional fees for tax and customs were levied by DHL upon delivery. While this was disappointing, it did not overshadow the overall positive shopping experience with ShoesInternational.co.uk. Despite the unexpected extra costs, I highly recommend ShoesInternational.co.uk for their efficient service and the personal touch they add to their deliveries. Shopping with them was a joy, and I look forward to making more purchases in the future.
E Emi Tor
2115 days ago

A Customer’s Delight: Embracing Choice and Care in Shipping

Diving into my experience with shoesinternational.co.uk, I couldn't help but praise their dedication to customer satisfaction. A recent order brought forth a stark comparison – another online shop had flat-out refused to ship via the Post Office, subjecting me to the hassle of an unreliable courier. However, the tide shifted when I turned to shoesinternational.co.uk. Not only did I secure a 20% cost saving on the identical pair of shoes, but the package arrived in impeccable condition, akin to a personalized in-store experience. By opting for the Post Office, I avoided the sneaky extra charges and excuses of courier companies, who often levy unexpected customs duties. The anticipated delay of postal service versus a courier was a mere blip compared to the peace of mind I gained. Each day, like clockwork, my trusted postman delivered my parcel – a stark contrast to the uncertainty of a courier's arrival window. This freedom of choice in carriers truly exemplifies the customer-centric approach of shoesinternational.co.uk. To the team at shoesinternational.co.uk, thank you for recognizing the importance of offering such a choice – it truly reflects your commitment to customer satisfaction. Rest assured, I will be a repeat customer, eagerly looking forward to future orders with the same level of care and consideration.
J Joyce
3823 days ago

A True Game-Changer

When I stumbled upon shoesinternational.co.uk, I never expected to find a goldmine of quality footwear like Waldlaufer shoes. The ease of shopping, coupled with exceptional customer service, truly sets this company apart. Each pair I purchased was not only reasonably priced but also arrived promptly and meticulously packaged. What truly impressed me was their attention to detail for those needing orthotics. Waldlaufer shoes go above and beyond by providing removable insoles and a deeper design, making them a perfect fit for anyone with orthotic needs like myself. I cannot recommend Shoes International enough. They have not only gained a loyal customer in me but have also provided a solution for my comfort and style needs. Thank you for being a game-changer in the shoe industry!
E Elizabeth Howell
3860 days ago

Transformative Service Experience: Turning Disappointment into Delight

Diving into my online shopping experience with shoesinternational.co.uk, my heart sank when my coveted Mephisto sandals turned out to be out of stock, signaling a wait until late September – a blow to my summer plans. Disappointment lingered, but something urged me to hold on to my order, hoping for a brighter outcome. As the months passed, a silver lining emerged amidst the initial frustration. Shoes International stepped up their game, impressing me with their communication skills and reliability. Their proactive updates and attentive service gradually replaced my initial hesitance with assurance. Finally, the long-awaited sandals made their debut, right on cue, restoring my faith in the company and leaving me with a smile. In this whirlwind of emotions and experiences, Shoes International's dedication to customer satisfaction shone through, turning what could have been a regrettable encounter into a testament of their commitment to excellence.
G Gary Andrews
3860 days ago

Exemplary Service Beyond Borders: My Experience with Shoes International

Allow me to share my extraordinary experience with Shoes International, captured in the simple words of "Very good service and very helpful." Residing in the vibrant United States, I found myself on a quest for a specific pair of eccos that seemed elusive within the local market. However, my journey took a serendipitous turn when I reached out to Shoes International with a glimmer of hope. Navigating through their user-friendly ordering process was a breeze, and before I knew it, my order was en route. What truly set them apart was their exceptional communication – I was kept in the loop at every milestone, ensuring transparency and peace of mind throughout the journey of my coveted package. Unexpected hurdles arose when the diligent US Post Office attempted to deliver my parcel during a period when my regular postman was away. Despite the unforeseen challenges, Shoes International exemplified unwavering understanding and empathy, promptly offering to reship the package at no extra cost. Their customer-centric approach truly touched my heart. Fortunately, a stroke of luck intervened as my postman returned from vacation, rediscovered the elusive package, and completed the delivery. The dedication and integrity displayed by Shoes International during this ordeal reiterated their commitment to customer satisfaction and went above and beyond to ensure a seamless shopping experience, irrespective of geographical boundaries. In essence, Shoes International's dedication to customer service transcends borders, leaving an indelible mark on those fortunate enough to experience their exceptional care and attention. I wholeheartedly recommend Shoes International to anyone seeking not just quality products, but a genuine and compassionate retailer who values each customer's satisfaction above all else.
T Teresa Godwin
3872 days ago

Unexpectedly Stylish: A Surprising Twist with Every Step

Delving into my experience with Shoes International, I anticipated classic black shoes but was pleasantly surprised by a shiny, moc croc design upon delivery. Initially taken aback, I reached out to Shoes International to express my feedback. Their swift response and gesture of refunding £5.00 showcased their commitment to customer satisfaction. Despite the option to return the shoes, I chose to keep them due to the hassle that accompanies returns. Although this encounter has made me cautious about online shoe purchases, the unique twist in style added an unexpected flair to my collection.
N nicola kelly
3872 days ago

Unbeatable Value and Exceptional Service – Our Quest for the Perfect School Shoes!

Embarking on a mission to find the elusive black patent Dr. Martens Lyric flatform shoes for my daughter's school uniform was no easy feat. After scouring countless stores only to come up short in the size 5 department, we turned to the vast realm of the internet in a last-ditch effort. And lo and behold, our savior emerged in the form of shoesinternational.co.uk. Not only did they house the coveted shoes, but they did so at a price that undercut all competitors by a delightful £10.00 margin! Upon eagerly awaiting the arrival of our parcel, we were pleasantly surprised by both the prompt delivery and the meticulous packaging; it was clear that attention to detail was a top priority for this establishment. As my daughter slipped into her new prized possession, a sense of satisfaction and gratitude washed over us both – not just for the excellent product that now graced our home, but for the seamless and efficient service that accompanied it. Shoesinternational.co.uk has not only won our hearts with their unbeatable value but has also solidified their spot as a go-to destination for all our future shoe-related endeavors. Thank you for making our quest for the perfect school shoes a triumphant one – you have earned customers for life in us!
A Anne Court
3872 days ago

A True Gem in Online Shopping: ShoesInternational.co.uk

When I stumbled upon Shoes International, I was ecstatic to find a wide selection of Waldlaufer shoes available at my fingertips. No longer did I have to plan a trip to Germany just to refresh my shoe collection! The convenience this website offered was unparalleled. What truly set Shoes International apart was their exceptional service. From start to finish, the experience was nothing short of excellent. The team's efficiency and friendliness made the whole process smooth and enjoyable. Their attention to detail, right down to the handwritten note in the delivery, showcased a level of care seldom seen in online retail. I am immensely grateful for the outstanding service provided by Shoes International. Thank you all for making my shopping experience not only convenient but also memorable. I will definitely be returning for more!
A Anna Waldthausen
3877 days ago

Impeccable Service and Timely Delivery: A Shoe Lover’s Delight at ShoesInternational

As an avid shoe enthusiast, I recently had the pleasure of engaging with ShoesInternational, and I must say, my experience was nothing short of fantastic. From the moment I placed my order, I was met with exceptional customer service, prompt updates, and a seamless shopping journey. While I was initially disappointed to learn that the shoes I had set my heart on were out of stock, the team at ShoesInternational promptly communicated this to me and presented me with the option to either cancel my order or wait for the restock. Opting to wait, I was pleasantly surprised when I received a notification two months later that the shoes were finally in stock and ready to be dispatched. The delivery process was smooth and efficient, with my eagerly awaited shoes arriving well packaged and slightly earlier than anticipated. The attention to detail in ensuring the shoes were securely packaged showcased the company's commitment to customer satisfaction. However, one aspect that slightly marred my otherwise stellar experience was the fluctuating currency exchange rate, which resulted in me paying more than I had initially planned due to the conversion from pounds to Australian dollars. While I understood the external factors influencing exchange rates, it would have been greatly appreciated if ShoesInternational could have offered a price adjustment to match what I had originally paid, considering the extended wait time. Despite this minor setback, I was beyond thrilled with the overall service provided by ShoesInternational. The quality of the product, coupled with the efficiency of the delivery process, has ensured that I will be a returning customer. For shoe lovers seeking a seamless shopping experience and top-notch customer service, I wholeheartedly recommend ShoesInternational for all your footwear needs.
C Claire P
3882 days ago

Top-notch Customer Service and Hassle-free Refund Process

I can't sing enough praises for my experience with Shoes International. I recently purchased a pair of boots that, unfortunately, didn't fit quite right. Despite this setback, the customer service team made the return process a breeze. Not only was my refund swiftly processed, but the entire transaction was handled with utmost professionalism and efficiency. One valuable lesson learned from this experience is the importance of knowing the exact dimensions of the footwear before making a purchase. While I would have appreciated more detailed information upfront, I'm grateful for the seamless refund procedure that followed. Shoes International truly sets the bar high when it comes to customer satisfaction. I wouldn't hesitate to shop with them again, armed with more specific product details next time. Thank you for your outstanding service!
J Jane Beebe
3885 days ago

Unmatched Service and Transparent Communication: A Customer’s Delightful Experience with Shoes International

I recently had the pleasure of ordering a pair of Mephisto sandals from shoesinternational.co.uk, and the service I received was nothing short of exceptional. Initially, I was informed that the sandals I wanted were not in stock, despite the website indicating otherwise. However, the team promptly communicated this issue to me via email and offered me the option to cancel my order. Despite this unexpected delay, what truly impressed me was the transparency and honesty displayed by Shoes International throughout the entire process. Despite being informed that the sandals might not arrive until October, I was pleasantly surprised when they were delivered in early September. This proactive communication and under-promising yet over-delivering approach truly set Shoes International apart from other online retailers. The fact that they kept me informed every step of the way only added to the positive experience. Not only did Shoes International offer me the best price for the sandals I wanted, but their commitment to customer satisfaction and clear communication made the entire ordering process a breeze. This level of service and attention to detail has undoubtedly earned my trust and loyalty, and I will not hesitate to order from them again in the future. Thank you, Shoes International, for exceeding my expectations and providing a seamless shopping experience!

Introduction

Shoesinternational.co.uk is a reputable online retailer specializing in high-quality footwear for men, women, and children. With a wide range of brands and styles, the website aims to provide customers with a seamless shopping experience and excellent customer service. In this editorial review, we will explore various aspects of the website, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Extensive selection of footwear for men, women, and children
  • High-quality products from reputed brands
  • Competitive pricing
  • Easy-to-navigate website
  • Responsive and helpful customer service
  • Flexible returns and exchange policy
  • Regular promotions and discounts
  • Positive customer reviews and reputation
  • Secure payment options
  • Engagement in charitable activities and community involvement
  • Prompt and reliable shipping
Cons:
  • Limited options for certain niche categories
  • No loyalty program available
  • Shipping costs can vary

User Experience

Shoesinternational.co.uk offers a user-friendly interface, making it easy for customers to explore and find their desired footwear. The website features clear categorization, enabling quick navigation through different sections. The search functionality is efficient and helps users find specific products effortlessly. Each product page contains detailed descriptions, multiple images, and customer reviews, providing helpful information to users. Overall, the user experience is smooth and satisfying.

Pricing and Value for Money

Shoesinternational.co.uk offers competitive pricing for its range of footwear, ensuring excellent value for money. The website regularly features discounted items and promotions, allowing customers to enjoy significant savings. While some premium brands may have higher price points, the quality of the products justifies the cost. Considering the extensive selection and the quality of footwear available, customers can find options that suit their budget without compromising on quality.

Customer Service

Shoesinternational.co.uk prides itself on providing exceptional customer service. The responsive and knowledgeable customer support team promptly addresses queries, concerns, and requests. Whether customers need assistance with sizing, product information, or returns, the customer service team offers guidance and support throughout the purchasing process. The dedication to customer satisfaction sets shoesinternational.co.uk apart from its competitors.

Product Quality and Selection

Shoesinternational.co.uk offers a vast array of high-quality footwear from renowned brands. From formal shoes and boots to casual sneakers and sandals, customers can find options suitable for various occasions. The website ensures that all products meet stringent quality standards, ensuring durability and comfort. While the selection is extensive for most categories, some niche categories may have limited options. Nonetheless, the overall product quality and selection are impressive.

Website Usability

Shoesinternational.co.uk boasts a well-designed and intuitive website. The layout is clean, and navigation is seamless. The categorization is logical, making it simple for users to browse the desired footwear category. The website's responsive design ensures optimal viewing experience across different devices, including desktops, laptops, tablets, and smartphones. With fast loading times and easy-to-use features, shoesinternational.co.uk focuses on providing users with a hassle-free shopping experience.

Returns and Exchanges

Shoesinternational.co.uk offers a flexible returns and exchange policy, ensuring customer satisfaction. If a product does not meet the customer's expectations, they can return it within a specified period, provided it is in its original condition and packaging. The website provides clear instructions for initiating returns or exchanges, making the process straightforward. While customers may have to cover the return shipping costs, the overall returns and exchange policy is fair and customer-oriented.

Promotions and Discounts

Shoesinternational.co.uk frequently runs promotions and discounts to help customers save on their footwear purchases. These promotions may include seasonal sales, clearance events, or limited-time offers. By subscribing to the website's newsletter or following their social media accounts, customers can stay updated on the latest promotions and take advantage of significant discounts. The website's commitment to providing value for money makes it a preferred choice for savvy shoppers.

Reputation

Shoesinternational.co.uk has established a solid reputation within the footwear industry. With years of experience and positive customer reviews, the website has gained the trust of its clientele. The commitment to delivering high-quality products, excellent service, and favorable shopping experiences has contributed to its positive reputation. Shoesinternational.co.uk is recommended by many satisfied customers and receives praise for its attention to detail and customer satisfaction.

Payment Options

Shoesinternational.co.uk offers various secure payment options to accommodate customer preferences. These payment methods include major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. The website employs advanced encryption technology to safeguard customers' payment information, ensuring secure transactions. The availability of multiple payment options ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs

Currently, shoesinternational.co.uk does not have a dedicated loyalty program for its customers. While this may be a drawback for customers who frequently shop for footwear, the website compensates for this by offering competitive pricing and regular promotions. Nevertheless, the addition of a loyalty program could enhance customer retention and reward repeat purchasers.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of shoesinternational.co.uk. The website showcases genuine customer reviews on product pages, providing valuable insights for potential buyers. The ability to read authentic experiences of previous customers helps users make informed decisions about their purchases. The overwhelmingly positive reviews reflect the satisfaction of customers with the products and services offered by shoesinternational.co.uk.

Community Involvement

Shoesinternational.co.uk actively participates in various charitable activities and community involvement initiatives, demonstrating its commitment to social responsibility. The website collaborates with nonprofit organizations and sponsors events to support worthy causes. This community involvement not only enhances the reputation of shoesinternational.co.uk but also allows customers to make a positive impact through their purchases.

Shipping and Costs

Shoesinternational.co.uk ensures prompt and reliable shipping of purchased items. The website offers multiple shipping options, including standard and expedited delivery, allowing customers to choose the most suitable option based on their urgency. While the shipping costs may vary depending on the destination and the selected shipping method, the website provides transparent information regarding shipping fees during the checkout process. The website strives to deliver purchases within reasonable timeframes, ensuring customer satisfaction. In conclusion, Shoesinternational.co.uk is a reliable online destination for finding high-quality footwear. With its extensive selection, competitive pricing, user-friendly interface, and excellent customer service, the website offers a positive shopping experience. The commitment to product quality, flexible returns, and regular promotions further enhance the value provided to customers. By continuously improving its services and engaging in community involvement, shoesinternational.co.uk maintains its reputation as a trusted online footwear retailer.