Users Voice for Shop

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 09 Nov 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 1 4.1 5 4.8
Feb 2023 5 5 5 5 4.1 5
Mar 2023 5 5 5 5 5 5
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Detailed Shop Review by

Introduction: is an online store that offers a wide range of coffee products, including whole bean, ground, and single-serve options, as well as accessories like brewers, grinders, and mugs. The company has been serving coffee lovers for over 25 years and prides itself on offering high-quality coffee from around the world at affordable prices.

Pros and Cons:

  • Wide selection of coffee products and accessories
  • Competitive pricing
  • Free shipping on orders over $50
  • Loyalty program for frequent buyers
  • Easy website navigation
  • No subscription service for regular deliveries
  • No 24/7 customer support

User Experience: is easy to navigate and the products are well-organized. The website offers detailed product descriptions, reviews, and ratings, allowing customers to make informed decisions. The checkout process is also simple and quick.

Pricing and Value for Money: offers competitive pricing for its products, with prices ranging from $10 to $20 per bag. The company also offers discounts on bulk purchases and a loyalty program for returning customers.


Some alternative coffee stores include Blue Bottle Coffee, Intelligentsia Coffee, and La Colombe Coffee.

Customer Service: offers customer service through email and phone support during business hours. The company also has a FAQ section on its website that addresses common questions and concerns.

Product Quality and Selection: offers a wide selection of coffee products from around the world, including sustainably sourced and organic options. The products are of high quality and are consistently rated highly by customers.

Website Usability:

The website is well-designed and easy to navigate. The search function is effective and the layout is clean and organized. The website also offers a blog section that provides coffee-related content and tips.

Returns and Exchanges: offers a 30-day return policy for all products. Customers can return products for a refund or exchange if they are not satisfied with their purchase.

Promotions and Discounts: offers discounts for bulk purchases and a loyalty program for returning customers. The company also offers promotions and discounts through its email newsletter.

Reputation: has been in business for over 25 years and has built a reputation for offering high-quality coffee products at affordable prices. The company has a strong online presence and is well-regarded by customers.

Payment Options: accepts all major credit cards for payment, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs: offers a loyalty program for frequent buyers, which allows customers to earn points for purchases that can be redeemed for discounts on future purchases.

Customer Reviews: has consistently high ratings on review sites like Yelp and Google Reviews. Customers praise the company for its quality products and affordable prices.

Community Involvement: is committed to ethical and sustainable sourcing practices and supports organizations that promote social and environmental causes.

Shipping and Costs: offers free shipping for orders over $50. For orders under $50, the company charges a flat fee of $4.95 for shipping. The company ships to all 50 states and international locations.

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