Users Voice for Shopango

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Shopango Overall rating
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Review article published on: 13 Mar 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 4.1 3.4 3 2.6
Feb 2023 5 1.8 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Shopango Review by

Introduction is an e-commerce platform that offers an extensive range of products, including home essentials, electronics, clothing, and groceries. The marketplace aims to provide a convenient shopping experience for customers by offering competitive prices and ensuring timely delivery.

Pros and Cons

Pros: - Wide range of products from various categories - Competitive prices and deals regularly offered - Free shipping on most products with no minimum purchase requirement - Easy navigation and filter options on the website - Secure payment options, including PayPal and credit cards Cons: - Limited product reviews and customer feedback - No loyalty program or rewards offered - Some products may take longer to ship, especially if they are shipped from overseas suppliers

User Experience provides a user-friendly interface, making it easy for customers to browse and find the products they need. The website is well-organized, and the search and filter options make it easy to sort products by price, category, and other criteria. The checkout process is also straightforward, and customers can choose to create an account or checkout as a guest.

Pricing and Value for Money offers competitive prices on most products, with regular discounts and deals available to customers. The marketplace also provides free shipping on most products, making it a cost-effective option for customers looking to save money. Overall, the pricing and value for money offered by are reasonable and competitive in comparison to other e-commerce platforms.


Some of the popular alternatives to include Amazon, Walmart, Target, and Best Buy. These platforms offer a similar range of products and competitive pricing, but stands out with its free shipping policy and easy-to-use website.

Customer Service provides excellent customer service with various options available for customers to reach out to the company, including email, phone, and a live chat feature. The customer service team is knowledgeable and helpful, and customers can expect quick responses to their queries.

Product Quality and Selection offers a wide range of products, including home essentials, electronics, clothing, and groceries. The quality of the products is generally good, with many coming from reputable brands. However, there are limited product reviews and ratings on the website, making it difficult for customers to make informed purchasing decisions.

Website Usability

The website is well-designed and easy to navigate, with clear categories and filters available to browse products. The website loads quickly, and the checkout process is straightforward. However, there is limited information available on the company's policies, shipping times, and supplier information, making it difficult for customers to get a complete picture of the company's operations.

Returns and Exchanges has a clear and straightforward returns policy, allowing customers to return products within 14 days of delivery if they are faulty or not as described. However, customers may be responsible for return shipping costs, and the refund process can take up to 10 business days to complete.

Promotions and Discounts regularly offers discounts and promotions on various products, including clearance sales, seasonal sales, and daily deals. Customers can also find coupon codes online to apply to their orders, making it a cost-effective option to shop on the platform.

Reputation has a relatively good reputation, with many positive customer reviews available online. However, there have been some complaints about slow shipping and issues with customer service, particularly when dealing with returns or refunds.

Payment Options offers secure payment options, including PayPal and credit cards. Customers can be assured that their payment information is protected when making purchases on the platform.

Loyalty Programs does not offer any loyalty programs or rewards for customers, which may be a drawback for those looking to earn points or discounts for their purchases.

Customer Reviews

There are limited customer reviews available on the website, which may make it difficult for customers to make informed purchasing decisions. However, there are many positive reviews available online, particularly regarding the range of products and the free shipping policy.

Community Involvement does not appear to be actively involved in any community initiatives or charitable giving programs at this time.

Shipping and Costs provides free shipping on most products, with no minimum purchase requirement. However, some products may take longer to ship or be shipped from overseas suppliers, which can result in longer wait times for customers. Additionally, there may be shipping costs associated with returns or exchanges, which customers should be aware of before making a purchase.