Users Voice for Shophq

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Shophq
Shophq Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Shophq Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 19 Apr 2019

Last updated by on 07 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Nov 2021 1 5 1 4.2 4.4 4.3
Dec 2021 1 5 1 4.1 4.7 4.3
Jan 2022 5 5 1.6 3.7 3.9 4.2
Mar 2023 1 5 1 4 3.8 4.1
Line Chart for Rating of peer stores

shophq.com

www.tsc.ca

gearbest.com

lightinthebox.com

greenmangaming.com

priceline.com

Detailed Shophq Review by

Introduction:

Shophq.com is a one-stop shop for all your shopping needs, offering a broad range of products ranging from electronics to beauty and fashion essentials. The website boasts of offering high-quality products at competitive prices, making it an attractive option for shoppers of all budgets. Their easy-to-navigate website and responsive customer service make for a seamless shopping experience.

Pros and Cons:

Pros: - Wide range of product categories - Competitive pricing - Free shipping options - Responsive customer service - Easy-to-use website Cons: - Limited product selection within each category - Limited selection of high-end brands - Limited number of promotions and discounts offered

User Experience:

Shophq.com offers users an intuitive, easy-to-use website with a clear and concise layout. Products are organized by category, as well as by brand, making it easy to find what you’re looking for. The search function is robust, allowing users to filter their search results by brand, price, and rating. The website also offers helpful descriptions and customer reviews for each product, aiding shoppers in their purchase decisions.

Pricing and Value for Money:

Shophq.com offers high-quality products at competitive prices, making them a great value for online shoppers. Additionally, they offer free shipping on select items, further increasing their value proposition. Shoppers looking for even greater savings can sign up for the Shophq credit card for exclusive discounts and promotions.

Alternatives:

Some notable alternatives to Shophq.com include Amazon, Walmart, and Macy’s. Each of these websites offers a wide range of product categories and strong brand recognition. However, each also has its own unique strengths and weaknesses, making it important to consider which website aligns best with your specific shopping needs.

Customer Service:

Shophq.com takes pride in offering responsive and helpful customer service to their shoppers. Their customer service team is available through email, phone, and chat, and is dedicated to resolving any issues or questions customers may have. Additionally, they offer a comprehensive FAQ section on their website to help answer commonly asked questions.

Product Quality and Selection:

Shophq.com offers a wide range of product categories, including beauty, wellness, home, electronics, and more. While the selection within each category may not be as extensive as some competitors, shoppers can rest assured that each product has been carefully curated for quality and value.

Website Usability:

Shophq.com offers a user-friendly and intuitive website, making it easy for shoppers to navigate and find what they’re looking for. The website is well-organized, with clear and concise product listings, helpful descriptions, and customer reviews. Additionally, the checkout process is quick and easy, making for a seamless shopping experience.

Returns and Exchanges:

Shophq.com offers a comprehensive returns and exchanges policy, allowing customers to return items within 30 days of purchase. Returns can be made either online or in-store, and the website offers detailed instructions on the process. Items must be returned in their original packaging and with all tags intact to qualify for a refund.

Promotions and Discounts:

Shophq.com offers a limited number of promotions and discounts, but shoppers can still find great deals on high-quality products. Additionally, customers can sign up for the Shophq credit card for exclusive discounts and promotions.

Reputation:

Shophq.com has a positive reputation for offering high-quality products at competitive prices. They are known for their responsive customer service and easy-to-use website, making them a popular option for online shopping.

Payment Options:

Shophq.com offers a variety of payment options, including major credit cards and PayPal. Customers can also apply for the Shophq credit card for exclusive financing options and rewards.

Loyalty Programs:

Shophq.com offers a loyalty program through their credit card, allowing shoppers to earn rewards for their purchases. Additionally, they offer a VIP program for frequent shoppers, offering exclusive discounts and promotions.

Customer Reviews:

Shophq.com features customer reviews on each product page, allowing shoppers to get a better understanding of product quality and value. Reviews are moderated to ensure authenticity and helpfulness.

Community Involvement:

Shophq.com has a strong commitment to community involvement, partnering with various organizations to support charitable causes. They also offer a monthly charity event where a portion of proceeds is donated to a selected organization.

Shipping and Costs:

Shophq.com offers free shipping on select items, as well as standard and expedited shipping options for an additional cost. Shipping costs are based on package weight and destination, and can vary depending on the item purchased.

Shophq Recent User Reviews

👤

Reviewer Name: $Bill G

Review Submission Date: 2022-01-25

Review Title: Try to contact customer service and fly-by-night products
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Try to contact customer service, wait two hours.Forget using e-mail.I guess anyone can sell on their show, they don't stand behind their product NOR research their seller !!!!Buy a product and pay for shipping and then pay for the defective product return.In my case, there is NO way to contact the vendor unless you include a check for almost the price of product just for the vendor to assess IF there is a problem with the product.What a RIP OFF on the side of home shopping and the vendor they represent !!!!!!!!!

👤

Reviewer Name: Hele

Review Submission Date: 2021-11-16

Review Title: ShopHQ is really difficult to work with for returns!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: ShopHQ is really difficult to work with for returns. Their main goal is to not give one a refund. I received a CONSULT BEAUTE product and it was rancid. They would not do a return; just a few dollars credit toward my next purchase. I had difficulty dealing with them two times before. I will stick with shopping at HSN or QVC. Much nicer customer service and company. Oh, and they have better products.

👤

Reviewer Name: Ed Pope

Review Submission Date: 2021-07-19

Review Title: This is shopHQ ,what terrible service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is shopHQ ,what terrible service, cant get a refund on items never sent ,,

👤

Reviewer Name: Rodrigo Ruiz

Review Submission Date: 2021-02-24

Review Title: The worst company
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I understand that you have the authority to send accounts to collections but they sent it like 2 or 3 months after not receiving payments but QVC doesn't do that. QVC waits for you to back the balance. Avoid this company they do hard pulls on your credit.

👤

Reviewer Name: toni alexander

Review Submission Date: 2020-11-26

Review Title: Really
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Really. What's to be expected, with an address that is.. (Shady) Oak Road 6740 55344 Eden Prairie United States Shady name for a Shady business...Pretty much self explanatory!!!

👤

Reviewer Name: sandra scheeringa-hoernig

Review Submission Date: 2020-07-22

Review Title: SHOULD NOT GET 1 STAR..
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: SHOULD NOT GET 1 STAR...KEEP HARRASSING ME ABOUT VALUE PAYS...ITEMS WETE ALL RETURNED...HAD TODELETE CARD INFO DO YOU WOULD STOP PULLING MONEY OUT!!! ALL ITEMS RETURNED. .REFUND ME ...AND LEAVE ME ALONE. .YOUR NEED REPS THAT CAN DO THEIR JOB!!!

Gainers

Losers

Related Store

Related Categories