Users Voice for Shoplc

5% users rated Terrible
8% users rated Poor
0% users rated Average
7% users rated Very Good
79% users rated Excellent
Pie Chart Review Representation for Shoplc
Shoplc Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.4 1 2.6 4.6 1 4.2
Nov 2022 4.7 1 4 4.2 1 2.8
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 2.6 3.6 1.5 3.4
Mar 2023 4.6 5 5 5 5 5
Line Chart for Rating of peer stores

shoplc.com

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fragrancex.com

Detailed Shoplc Review by

Introduction:

ShopLC.com is an online retail store that offers a wide variety of products including jewelry, fashion, beauty, home décor, and lifestyle products. The website was launched in 2007 and has since been providing consumers with unique and affordable products. The website prides itself on providing its customers with excellent service and high-quality products, making it one of the go-to options for shoppers.

Pros and Cons:

Pros:
  • ShopLC.com offers a wide range of products at affordable prices.
  • The website provides great discounts and promotions on a regular basis that can help shoppers save big on their purchases.
  • Coupled with the extensive product range, the site also offers its customers free shipping options.
Cons:
  • The return shipping costs are not refunded by the company.
  • While the site offers 24/7 customer support, customers have reported long wait times when trying to contact them.

User Experience:

Navigating the ShopLC.com website is relatively seamless, with a clear and easy to use interface. The website is clearly divided into different sections where the customer has access to a wide selection of products. The product pages feature relevant information including the product description, measurements, and customer reviews. The checkout process is simple and secure, and customers have various payment options to choose from.

Pricing and Value for Money:

Customers can purchase products at very reasonable prices, with regular sales and discounts offering even more savings. The variety of products available on the site makes it easy for customers to find trendy and in-demand items at affordable prices.

Alternatives:

Other websites that provide similar items and services to ShopLC.com include JTV.com, HSN.com, and QVC.com.

Customer Service:

While ShopLC.com offers 24/7 customer support, customers have reported long wait times when trying to contact the company. However, once in contact, the customer support is helpful and quick to resolve any issues that may arise.

Product Quality and Selection:

ShopLC.com offers a wide selection of quality products ranging from jewelry to fashion, beauty, home decor, and lifestyle items. However, product quality may vary depending on the item purchased, with some customers reporting issues with the quality of certain products.

Website Usability:

The website is easy to navigate, with a clear layout, and relevant information presented in a concise manner. The website loads relatively quickly, and there are few reported issues with the website's functionality.

Returns and Exchanges:

Customers have up to 30 days to return any unwanted or faulty products, provided they are in their original condition. However, the company does not refund the return shipping costs, which may be seen as a drawback.

Promotions and Discounts:

ShopLC.com regularly offers discounts, promotions, and sales to its customers, allowing them to save money on their purchases. These offers are clearly advertised on the site and are easily accessible to customers.

Reputation:

ShopLC.com has a generally positive reputation, with customers praising the variety of products on offer, affordable pricing, and customer service. However, some customers have reported issues with product quality and long wait times when trying to contact customer support.

Payment Options:

Customers have various payment options when purchasing items on ShopLC.com, including credit and debit cards, PayPal, and Afterpay.

Loyalty Programs:

ShopLC.com offers a loyalty program that rewards customers with points for every purchase made on the site. These points can then be used to purchase items on the site.

Customer Reviews:

Most customer reviews for ShopLC.com are positive, with customers praising the website’s wide range of products, affordable pricing, and customer service. However, there are some negative reviews that mention issues with product quality and long wait times when contacting customer support.

Community Involvement:

ShopLC.com is involved in various community initiatives and charitable causes, including partnering with non-profits and charity organizations.

Shipping and Costs:

ShopLC.com offers free shipping on orders over $50, and customers can also opt for expedited shipping options for an additional cost. The shipping cost for orders under $50 may vary depending on the shipping destination.

Shoplc Recent User Reviews

User Rating

5 stars

52

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Reviewer Name: Linda Browne

Review Submission Date: 2023-01-26

Review Title: THIEVES AS THEY WILL NOT REIMBURSE…
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Review Description: THIEVES AS THEY WILL NOT REIMBURSE BROKEN ITEMS WHICH ARRIVED IN UNPROTECTED ENVELOPES INSTEAD OF BEING PACKED IN A PROTECTED PACKAGE. ALSOLUTE THEIVES

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Reviewer Name: Tammy D.

Review Submission Date: 2023-01-12

Review Title: I feel absolutely safe and confident…
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Review Description: I feel absolutely safe and confident shopping with LC . The Customer Service is always polite and courteous and ready to address and resolve any concerns you may have . I will always be a LC shopper. I enjoy watching the host have a good time . The best shopping network with the best deals ever ! Thanks LC for making shopping easy- fun and affordable! A forever LC shopper . Tammy D.From Marion Illinois

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Reviewer Name: Mary Koska

Review Submission Date: 2023-01-12

Review Title: chrome diopside ring
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Review Description: The chrome diopside ring I purchased is one of the most beautiful color chrome rings I’ve ever seen. Thanks for bringing beautiful products

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Reviewer Name: Antoinette Sol

Review Submission Date: 2023-01-11

Review Title: Great Customer Service
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Review Description: The customer service representatives are always helpful. They do their best to find a solution to a problem. I am always sure that they have done their best to help me.

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Reviewer Name: Carol Petrelia

Review Submission Date: 2023-01-10

Review Title: I’m sorry I should not have given a 5…
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Review Description: I’m sorry I should not have given a 5 star. I am really ticked off that my order for the morganite ring was cancelled . I had a confirmation before they found more rings. It kind of makes me wonder if will happen again to my orders .

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Reviewer Name: Jessie Bennett

Review Submission Date: 2023-01-10

Review Title: ShopLC feedback
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Review Description: Easy to navigate web and phone. They have a lot of natural gemstone options. Fun to watch on TV. They need more natural loose gemstones. They have great deals.

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Reviewer Name: MTP/RTP

Review Submission Date: 2023-01-06

Review Title: Hand Painted Crossbody
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Review Description: The hand painted, crossbody bag is very pretty. The textured leather on the reverse is also a great feature. The price was good, the shipping was fast, & everything is well packed so there aren't problems with breakage. I've always been very happy with my purchases from shoplc.com.

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Reviewer Name: Garth Lonie

Review Submission Date: 2023-01-04

Review Title: I’ve bought many pieces from shoplc and…
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Review Description: I’ve bought many pieces from shoplc and been happy with them. My only complaint is that I bought a gold plated paper clip necklace and several links were very dark(almost like a gradient tint) looking like they were heated with a blowtorch.

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Reviewer Name: Mrs S.

Review Submission Date: 2023-01-02

Review Title: I've been a customer for a few years…
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Review Description: I've been a customer for a few years and most items I received are nice. However, it's a big risk to buy electronic or battery powered products on clearance and $1 auction listings. Sales are final. I won a rechargeable battery product in an auction that cost $10 plus tax and $9.99 shipping. It arrived yesterday and let it charge for hours. Item does not hold a charge and power on. $20.42 into their pocket and nothing for me. Really bad business practice.

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Reviewer Name: Barbara Fox Anderson

Review Submission Date: 2023-01-02

Review Title: SHOP LC HAS INCREDIBLE DEALS!!!…
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Review Description: SHOP LC HAS INCREDIBLE DEALS THAT I CAN'T PASS UP. THIS YEAR FOR A CHRISTMAS GIFT TO MY DAUGHTER I BOUGHT US BOTH BLUE DIAMOND RINGS TO SIGNAFY OUR RELATIONSHIP. THEY ARE BOTH BEAUTIFUL AND BRIGHT. THE BLUE DIAMOND ONE FOR MY DAUGHTER IS THE SAME COLOR OF HER HARLEY AND MY GRANDSON HAS A HARLEY AND ASKED FOR A RING TOO, I TOLD HIM NO, BUT I'LL BE WATCHING. HIS HARLEY IS RED AND YELLOW. THAT WILL TAKE SERIOUS SHOPPING :-)