Users Voice for Shopvida

55% users rated Terrible
2% users rated Poor
0% users rated Average
0% users rated Very Good
43% users rated Excellent
Pie Chart Review Representation for Shopvida
Shopvida Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 27 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 3.6 3.7 4 4.6 1
Nov 2022 2.4 4.4 5 4.2 4.2 5
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 4.1 2.7 4.1 3.6 5
Apr 2023 1 5 3 5 5 1.3
Line Chart for Rating of peer stores

shopvida.com

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banggood.com

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Detailed Shopvida Review by

Introduction

Shopvida.com is an online marketplace that offers a unique range of products ranging from accessories to apparel, home décor, and stationery. The platform provides a platform for independent artists and designers who can create original designs and have them manufactured to high-quality standards. VIDA stands for "Visionary Impact Design Art," and the brand's mission is to empower creators and grow responsible fashion globally. There is something for everyone on this website, from contemporary minimalism to classic elegance, and everything in between.

Pros and Cons

Pros:
  • Extensive range of unique products created by independent artists and designers.
  • Sustainable and ethical production practices.
  • Easy to use website with a clean and modern design.
  • Excellent customer service and support.
  • Free shipping on orders over $75.
Cons:
  • Products can be pricey compared to mass-produced items.
  • Shipping times can be longer due to the artisanal production process.
  • Limited customization options on products.

User Experience

Shopvida.com has a user-friendly interface that makes browsing, searching, and purchasing products simple and straightforward. The site is visually appealing and easy to navigate, with high-resolution images of products and clear descriptions. Users can save their favorite designs, view their order history and track their package. Product pages are detailed, with multiple images and options for sizing, color, and materials.

Pricing and Value for Money

Products on Shopvida.com can be higher priced compared to traditional mass-produced items. This premium price is justified, given the ethical and sustainable production processes used, and the unique nature of the designs. However, the platform does offer frequent sales and discounts, which allow customers to purchase their favorite products at a more affordable price.

Alternatives

Some alternative online marketplaces that offer similar products and services include Society6, Redbubble, and Zazzle. These platforms also provide a space for independent designers to sell their work while supporting eco-friendly and socially conscious practices.

Customer Service

Shopvida.com offers excellent customer service, with friendly and knowledgeable representatives available to help customers with any questions or concerns. The support team can be contacted via email or phone, and response times are generally quick. The platform also has an extensive FAQ section that answers common questions and concerns.

Product Quality and Selection

The quality of products on Shopvida.com is exceptional, with a focus on meticulous attention to detail and ethical production practices. The platform's selection of products is extensive, with a wide range of designs and styles to choose from. Whether you are looking for clothing, accessories, home décor items, or stationery, you are sure to find something that suits your tastes and preferences.

Website Usability

Shopvida.com has a modern and clean website design that makes navigating and using the platform easy and intuitive. The website is optimized for all devices and screen sizes, with fast load times and minimal lag. The search function is also efficient, delivering accurate and relevant results.

Returns and Exchanges

Shopvida.com has a straightforward return and exchange policy that allows customers to return products within 30 days of purchase. Products must be in their original condition, and customers are responsible for the cost of return shipping. The platform does not offer exchanges, but customers can return items and purchase a replacement item if needed.

Promotions and Discounts

Shopvida.com offers frequent promotions and discounts that allow customers to purchase their favorite products at a lower price. These sales are advertised on the homepage and via email newsletters, so customers can stay up to date with the latest deals and discounts.

Reputation

Shopvida.com has a strong reputation for quality, ethical production, and unique designs. The platform has received numerous positive reviews from satisfied customers, who praise the website's excellent customer service and product quality. The brand's mission to promote responsible fashion and support independent artists also resonates with customers and helps to enhance the platform's reputation.

Payment Options

Shopvida.com offers several payment options, including major credit cards, PayPal, and Apple Pay. The platform uses secure encryption technology to ensure all transactions are safe and secure.

Loyalty Programs

Shopvida.com does not offer a formal loyalty program. However, customers can create an account to save their favorite designs, view their order history, and track their packages.

Customer Reviews

Customers rave about the quality and uniqueness of the products available on Shopvida.com, as well as the excellent customer service and support provided by the platform. Some customers have noted that shipping times can be longer due to the artisanal production process, but overall, the reviews are overwhelmingly positive.

Community Involvement

Shopvida.com has a strong commitment to promoting responsible fashion and supporting independent artists worldwide. The platform partners with non-profit organizations to support local communities and promote sustainability.

Shipping and Costs

Shopvida.com offers free shipping on orders over $75. Shipping times can vary depending on the product and production process, but generally, orders are processed and shipped within 7-14 business days. Customers can choose expedited shipping for an additional fee if they need their products sooner. The platform ships internationally, but additional fees may apply.

Shopvida Recent User Reviews

User Rating

5 stars

11

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Reviewer Name: Shraddha

Review Submission Date: 2022-11-24

Review Title: Worst experience with vida purchase
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Review Description: Worst experience with vida purchased titan watch paid Rs1350 and what i got is duplicate some fishy watch which is of no use.refund money. You people play with innocence of customer you will loose someday something pricious. So genuinely refund money. Take your duplicate thing with yourself.

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Reviewer Name: Tim Walker

Review Submission Date: 2022-09-08

Review Title: Scam company that sells fake products…
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Review Description: Scam company that sells fake products and no returns.

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Reviewer Name: Inesevep

Review Submission Date: 2022-08-14

Review Title: Vida is a great company if you want to…
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Review Description: Vida is a great company if you want to promote your art. I have already bought numerous samples for myself and as a gift, reselling isn't easy though. On the one hand the pricing is high, on the other hand you have to be active yourself by promoting your art. It's easier if you have a lot of contacts and fans already. I wasn't very successful there, but it's not to blame anybody. Some prints just weren't commercial enough to be sold. In case I couldn't find any buyer I used it myself or sold it cheaper somewhere online.

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Reviewer Name: P K

Review Submission Date: 2022-08-04

Review Title: someone deleted my comment but this…
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Review Description: someone deleted my comment but this company is very bad. I've worked for them before. They claim that they help third world countries but all they do is exploit us. They take advantage of the desperation of people in third world countries. Shame because their CEO is a woman of color. The worst of the worst experience I had with them is during Christmas. They all took their Christmas breaks without paying us. We didn't have any salary for a month!! Such a despicable and predatory company.

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Reviewer Name: Pepperonies

Review Submission Date: 2022-07-30

Review Title: Recyclable, well-fitting, American-made masks
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Review Description: We've been using the adult KN95 masks for over a year, and they're wonderful! They seal well and don't hurt the ears or cause skin issues. I like that they're affordable, recyclable, and made in the USA. Masks are part of our lives, now. And VIDA is our go-to mask supplier.

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Reviewer Name: Jerri

Review Submission Date: 2022-05-05

Review Title: The product was Fine. Service was poor
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Review Description: The product was good other than a funny smell which only went away after several days of wearing. The biggest issue is I have been trying to cancel this subscription for 2 months, with no response from the company. And no cancellation. This is very frustrating as a customer. The subscription was super easy to start and terrible to stop. This is not good customer support.

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Reviewer Name: Meg

Review Submission Date: 2022-04-20

Review Title: Thank you for producing samples
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Review Description: Thank you for producing samples. The colors and the texture of the fabrics were very COMFORTABLE and SOFT touch. We liked the quality of the product so much that we are requesting to order again. High quality with color dyeing. Excellent service.

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Reviewer Name: aslexington

Review Submission Date: 2022-03-09

Review Title: Wrong item - customer service did not respond
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Review Description: I ordered black and pink adult masks. I liked the black masks, but the pink masks I received were for small kids. I contacted the company via email with screen shots of my order receipt, and pictures of the wrong items attached, but I never received a response so I will not order from the company again.

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Reviewer Name: PATRICIA SCHACK

Review Submission Date: 2022-03-07

Review Title: The cotton reusable masks and 99%…
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Review Description: The cotton reusable masks and 99% filtration filters have been the only masks I've purchased and worn since 2020. Double filters inserted at times. I am a barber/hairstylist and I wear these masks for up to twelve hours a day, sometimes six days a week. I match them to my outfits and wash them often in hot water and change filters every couple of days. They fit well and look great and are light and comfortable to wear for extended periods of time. I tell every one of my clients to get their masks from Vida.

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Reviewer Name: Lisa Jacobson

Review Submission Date: 2022-03-07

Review Title: Poor Customer Service
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Review Description: Ordered 8 KN95 masks that do not fit and are not really KN95 though website said they are. They are refusing to give me a refund in spite of multiple emails to them. Poor customer service. Going to o dispute charge with credit card company.