Reviewer Name: mani
Review Submission Date: 2023-01-04
Review Title: My experience is 5 star
Review Description: My experience is 5 star, I read reviews about their delivery and it was all bad and negative . I ordered few items and I got delivery in 5-6 days( non- trackable) which is pretty fast from America -to Australia. This is fantastic customer service . I just want to say that please DO NOT always rely on bad reviews. Some people can have bad experience but it's not for all. They even replied pretty fast to my email. Thank you Sigma and keep up the great service.
Reviewer Name: Ta
Review Submission Date: 2022-12-13
Review Title: Outrageous Fees Poor Service
Review Description: The delivery has been delayed multiple times and the customs fees were outrageous. I still have not received my package. The only saving grace is how deeply discounted the brushes were. If I had paid full price I would be absolutely livid. The product is fantastic but if you are in Canada purchase the brushes from the Bay and not the Sigma website.
Reviewer Name: Elaheh Rad
Review Submission Date: 2021-02-01
Review Title: the worst service ever
Review Description: the worst service ever. My order came after two months. They told me it takes only 3 to 10 business days. even worse, they sent me wrong products. I ordered a lip stick but they sent me a different colour from what I ordered. The worst service ever. I will never buy any product from sigma beauty.
Reviewer Name: Valia G
Review Submission Date: 2020-11-25
Review Title: This review is with regards to their Customer Service
Review Description: This review is with regards to their customer service:I ordered twice and had mild issues once, while the 2nd time it was a more complicated issue with shipping and customs. They responded quickly and were polite and extremely efficient in their understanding and handling of the matter in both occasions. Top score for customer service, by far.
Reviewer Name: Maximilien Pamder
Review Submission Date: 2020-07-09
Review Title: Got my wife here some brushes
Review Description: Got my wife here some brushes, unfortunately the hairs have been falling out for a considerable amount of time. be careful
Reviewer Name: MetroLady
Review Submission Date: 2019-09-30
Review Title: Keep your lies and dishonest apologies.
Review Description: I placed 4 large purchases in one month, three had issues and two of those were missing items by bait-switch deals to which they had no intentions in fulfilling. Thank you Sigma. I see your true colors. All around gross mismanagement. Thank you, but no thank you. I'll take my business elsewhere. Oh, another thing I unsubscribed and somehow still received a "Come Back, we miss you" email offering 15% off on the next purchase. If you honored your deals, I would gladly be back. Keep your lies and dishonest apologies.
Reviewer Name: ????? ?????
Review Submission Date: 2019-01-07
Review Title: yes this company it’s very bad
Review Description: yes this company it’s very bad , I order from two months and they don’t give to my any information about my shipment!! Even though you connect they told that cannot give a tracking number, They are the worst in the whole worlds.
Reviewer Name: Danielle
Review Submission Date: 2018-12-28
Review Title: DONT ORDER! Save your money!
Review Description: If i could give a 0 star I would. They provide no insurance on packages shopp if anything happens they are relentlessly saying they are not refunding or replacing. Absolutely terrible customer service. The result is no difference in these brushes anas at these prices just buy MAC or high end.
Reviewer Name: Courtney Bolden
Review Submission Date: 2018-08-11
Review Title: Happy with my purchase!!
Review Description: Ordered a brush set when there was a great sale plus free shipping. Brushes came rather quickly and didn't have any fees or issues.
Reviewer Name: Nikki
Review Submission Date: 2017-09-19
Review Title: These brushes are not worth the price!
Review Description: These brushes are not worth the price. They have a new sale every week. They claim to want innovative and inexpensive products. Rather than the constant flash sales have lower prices...!? CS is a joke. They are completely unhelpful, vague . unprofessional and disengenuine! Stop the fake apologizing! Little info--they are made and sold in CHINA, therefore they canNOT be cruelty free as they claim.