Users Voice for Simplyorganicbamboo

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Simplyorganicbamboo
Simplyorganicbamboo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 5 4.6 4.1 1.7
Feb 2023 5 5 1.8 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Simplyorganicbamboo Review by

Introduction

Simplyorganicbamboo.com is an online store that offers a wide range of eco-friendly and sustainable bamboo products. They are committed to providing high-quality, affordable bamboo products that are safe for people and the environment. Simply Organic Bamboo aims to promote healthy living and sustainability through their products.

Pros and Cons

Pros:
  • A wide range of eco-friendly and sustainable products
  • Affordable prices
  • High-quality products with excellent craftsmanship
  • Free shipping on orders over $75
  • Excellent customer service
Cons:
  • Limited product selection compared to other online stores
  • Shipping costs can be high for orders below $75

User Experience

Simply Organic Bamboo offers an excellent user experience with a clean and clutter-free website design. The products are well-organized, and there are multiple filter options to help users find what they are looking for quickly. The checkout process is straightforward and convenient.

Pricing and Value for Money

Simply Organic Bamboo offers affordable pricing for their products. While their products may be slightly more expensive than regular products, they are of higher quality and more durable. The company's philosophy of promoting sustainability and eco-friendliness justifies the slightly higher pricing.

Alternatives

Some of the alternatives to Simply Organic Bamboo include:
  • The Bamboo Company
  • Bambu Home
  • Bambooozle
  • Totally Bamboo

Customer Service

Simply Organic Bamboo offers excellent customer service, with prompt responses to queries and concerns. They have provided multiple channels for customer support, including email, phone, and live chat support. Customers can also follow the store on social media for regular updates and interactions.

Product Quality and Selection

Simply Organic Bamboo offers a wide range of high-quality, eco-friendly, and sustainable bamboo products. Their products are of excellent craftsmanship, durable, and long-lasting. However, their product selection is limited compared to other online stores, and some customers may not find everything they are looking for.

Website Usability

The Simply Organic Bamboo website is easy to use and navigate, with a user-friendly interface. The search bar helps users quickly find what they are looking for, and the filter options are helpful in narrowing down search results. The website also provides clear and detailed product descriptions and images.

Returns and Exchanges

Simply Organic Bamboo accepts returns and exchanges within 30 days of purchase, provided the products are unused, undamaged, and in their original packaging. Customers are responsible for any shipping costs associated with returns or exchanges.

Promotions and Discounts

The store offers regular promotions and discounts, typically during holiday seasons and special occasions. Customers can subscribe to their newsletter to stay updated on these promotions and discounts. Customers can also use coupon codes during checkout for additional discounts.

Reputation

Simply Organic Bamboo has an excellent reputation among customers, with many positive reviews commending their products' durability, functionality, and eco-friendliness. The store has also received positive media coverage, further cementing its reputation as a reliable and reputable source for sustainable and eco-friendly bamboo products.

Payment Options

Simply Organic Bamboo accepts various payment options, including credit cards, PayPal, and Google Pay. The website uses SSL encryption to protect customer financial data, ensuring safe and secure transactions.

Loyalty Programs

Simply Organic Bamboo offers a rewards program that allows customers to earn points for every purchase. The points can be redeemed for discounts on future purchases. Customers can also earn points by referring friends to the store.

Customer Reviews

Customers have left positive reviews for Simply Organic Bamboo praising the store's high-quality products, excellent customer service, and commitment to eco-friendliness and sustainability. However, some customers have complained about high shipping costs for orders below $75.

Shipping and Costs

Simply Organic Bamboo offers free shipping on orders above $75. Orders below $75 are charged a flat-rate shipping fee based on the order's weight and destination. International shipping is also available, but customers are responsible for any additional customs fees and taxes.