Introduction
Simply Supplements is a UK-based online retailer of vitamins, minerals, and other nutritional supplements. With over 15 years of experience in the industry, Simply Supplements offers a wide range of products from its own brand as well as other brands.
Pros and Cons
Pros:
- Wide range of products available
- Competitive pricing
- High-quality products
- Easy to use website
- Great customer service
- Free delivery available
Cons:
- Not all products are vegan or vegetarian-friendly
- International delivery is not available
User Experience
Simply Supplements website is easy to navigate and has a simple layout, making it easy to find the products you need. The website is also mobile-friendly, ensuring that users can shop on the go. The checkout process is quick and easy, and customers can create an account to save their details for future purchases.
Pricing and Value for Money
Simply Supplements offers competitive pricing, with regular discounts and promotions available. Prices vary depending on the product, with some products being more expensive compared to other retailers. However, the quality of the products justifies the price.
Alternatives
Alternative online retailers of nutritional supplements include Holland & Barrett, Healthspan, and Myprotein.
Customer Service
Simply Supplements has excellent customer service, with a dedicated team available to answer any questions or concerns. The company also has a comprehensive FAQ section, where customers can find answers to common queries.
Product Quality and Selection
Simply Supplements offer high-quality products, with all products tested and certified to ensure that they meet the highest standards. The selection of products is comprehensive, with a wide range of supplements available to help support different health goals.
Website Usability
Simply Supplements website is easy to use, with clear categories and filters that make it easy to find the products you need. The website is also well-designed and visually appealing, with high-quality images and product descriptions to help customers make informed decisions.
Returns and Exchanges
Simply Supplements offers a 30-day returns guarantee on all products, ensuring that customers are satisfied with their purchase. If a customer is not happy with a product, they can contact the customer service team to arrange a return or exchange.
Promotions and Discounts
Simply Supplements offer regular promotions and discounts, including free delivery on orders over a certain amount, and discounts on specific products or product ranges.
Reputation
Simply Supplements has a good reputation in the industry, with positive customer reviews and testimonials. The company has also won awards for its products, including the Best Supplement Award at the Natural Lifestyle Awards.
Payment Options
Simply Supplements accepts a range of payment options, including credit and debit cards, PayPal, and Amazon Pay.
Loyalty Programs
Simply Supplements offer a loyalty program, where customers can earn points on purchases that can be redeemed against future orders.
Customer Reviews
Customers can leave reviews of products on the Simply Supplements website, helping to provide feedback to other customers and the company.
Community Involvement
Simply Supplements is committed to supporting the local community, with involvement in local charitable initiatives and events.
Shipping and Costs
Simply Supplements offer free standard delivery within the UK on orders over £25. The company also offers international delivery, although additional costs may apply depending on the destination.