Users Voice for Simplysupplements

8% users rated Terrible
1% users rated Poor
2% users rated Average
4% users rated Very Good
85% users rated Excellent
Pie Chart Review Representation for Simplysupplements
Simplysupplements Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 08 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.4 1 4.6 2.5 5 4.2
Nov 2022 4.2 1 4.2 3 1 3.9
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 3.6 5 4.9 3.1
Mar 2023 4.4 5 5 1.8 3 5
Line Chart for Rating of peer stores

simplysupplements.co.uk

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Detailed Simplysupplements Review by

Introduction

Simply Supplements is a UK-based online retailer of vitamins, minerals, and other nutritional supplements. With over 15 years of experience in the industry, Simply Supplements offers a wide range of products from its own brand as well as other brands.

Pros and Cons

Pros:
  • Wide range of products available
  • Competitive pricing
  • High-quality products
  • Easy to use website
  • Great customer service
  • Free delivery available
Cons:
  • Not all products are vegan or vegetarian-friendly
  • International delivery is not available

User Experience

Simply Supplements website is easy to navigate and has a simple layout, making it easy to find the products you need. The website is also mobile-friendly, ensuring that users can shop on the go. The checkout process is quick and easy, and customers can create an account to save their details for future purchases.

Pricing and Value for Money

Simply Supplements offers competitive pricing, with regular discounts and promotions available. Prices vary depending on the product, with some products being more expensive compared to other retailers. However, the quality of the products justifies the price.

Alternatives

Alternative online retailers of nutritional supplements include Holland & Barrett, Healthspan, and Myprotein.

Customer Service

Simply Supplements has excellent customer service, with a dedicated team available to answer any questions or concerns. The company also has a comprehensive FAQ section, where customers can find answers to common queries.

Product Quality and Selection

Simply Supplements offer high-quality products, with all products tested and certified to ensure that they meet the highest standards. The selection of products is comprehensive, with a wide range of supplements available to help support different health goals.

Website Usability

Simply Supplements website is easy to use, with clear categories and filters that make it easy to find the products you need. The website is also well-designed and visually appealing, with high-quality images and product descriptions to help customers make informed decisions.

Returns and Exchanges

Simply Supplements offers a 30-day returns guarantee on all products, ensuring that customers are satisfied with their purchase. If a customer is not happy with a product, they can contact the customer service team to arrange a return or exchange.

Promotions and Discounts

Simply Supplements offer regular promotions and discounts, including free delivery on orders over a certain amount, and discounts on specific products or product ranges.

Reputation

Simply Supplements has a good reputation in the industry, with positive customer reviews and testimonials. The company has also won awards for its products, including the Best Supplement Award at the Natural Lifestyle Awards.

Payment Options

Simply Supplements accepts a range of payment options, including credit and debit cards, PayPal, and Amazon Pay.

Loyalty Programs

Simply Supplements offer a loyalty program, where customers can earn points on purchases that can be redeemed against future orders.

Customer Reviews

Customers can leave reviews of products on the Simply Supplements website, helping to provide feedback to other customers and the company.

Community Involvement

Simply Supplements is committed to supporting the local community, with involvement in local charitable initiatives and events.

Shipping and Costs

Simply Supplements offer free standard delivery within the UK on orders over £25. The company also offers international delivery, although additional costs may apply depending on the destination.

Simplysupplements Recent User Reviews

User Rating

5 stars

91

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Reviewer Name: Mrs Helen Dowdall

Review Submission Date: 2023-01-30

Review Title: I have been a customer for a few years…
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Review Description: I have been a customer for a few years now. Simply supplements have allways packed the orders securely. The orders are received on time. They are of good quality. Thank you.

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Reviewer Name: Dalgy

Review Submission Date: 2023-01-30

Review Title: Use this company frequently and find…
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Review Description: Use this company frequently and find the reliable with great quality products at a good price.

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Reviewer Name: Heather

Review Submission Date: 2023-01-30

Review Title: Excellent service
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Review Description: Easy site to navigate.Good product.Quick delivery , with free postage .Great

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Reviewer Name: Wendy Shaw

Review Submission Date: 2023-01-29

Review Title: despatch was speedy and well…
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Review Description: As always despatch was speedy and well packaged. This is a company you can rely on for quality products at a reasonable price

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Reviewer Name: Karen Oconnor

Review Submission Date: 2023-01-29

Review Title: Delivered on time
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Review Description: Delivered on time. Been taking for 2 weeks. Defo sleeping better. Knees still giving me gip. But time will tell

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Reviewer Name: Carol

Review Submission Date: 2023-01-29

Review Title: Good Company
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Review Description: The website is clear and easy to place an order. There are a good selection of products to chose from and orders are swiftly despatched.

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Reviewer Name: Elizabeth

Review Submission Date: 2023-01-29

Review Title: Fast and efficient service
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Review Description: Always very easy to order online, easy to find and you make me aware of special offers regularly. Very fast and efficent service from order to delivery.

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Reviewer Name: Ian Johnson

Review Submission Date: 2023-01-28

Review Title: Dreadful courier service
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Review Description: You were badly served & so were we,by Yodel. I received a email from the courier saying my order had been delivered on Monday 23rd January. It had not been delivered & did not appear until Saturday 28th January. Who ever sent the email was lying, why? Where was the order?

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Reviewer Name: Linda Ralph

Review Submission Date: 2023-01-28

Review Title: Nothing with simply supplements just…
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Review Description: Nothing with simply supplements just the delivery company they use. They were terrible. Said would deliver one day they passed within 100 yards of our property never delivered had to contact them they then delivered next day after contacting them

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Reviewer Name: Jean Collins

Review Submission Date: 2023-01-28

Review Title: Online order quickly received.
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Review Description: I ordered online. The order was despatched quite quickly afterwards. It arrived very soon after the weekend. Thank you very much. Job done.!