Simplytoimpress Reviews

Voted Excellent (5/5)

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20 Reviews

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EXCEPTIONAL SERVICE DESPITE DELAYED ORDER

Reflecting on my recent purchase from simplytoimpress.com, I must highlight the outstanding customer service I received despite facing delays. Placing an urgent order for New Year’s cards on 12/27, I anticipated their arrival between 1/2-1/5. However, the order was marked as shipped only on 1/3, leaving me anxious. Despite timely efforts to get in touch with customer service, weeks passed without receiving my order. The team consistently reassured me, advising me to be patient and check back. Over a month later, my order remained undelivered. Despite the disappointment, I was grateful for the refund processed. This experience, although challenging, showcased the dedication and commitment of the customer service team. While I may have faced setbacks, their unwavering support and resolution left a lasting positive impression. I appreciate their efforts and will consider returning for future purchases based on their exceptional service.

Turning Frustration into Gratitude: A Testimonial for SimplyToImpress

As I navigated through the challenges of ordering invitations for a work event on simplytoimpress.com, I found myself frustrated and dissatisfied. However, amidst the chaos, a glimmer of hope shone through. Despite having to contact customer service multiple times and facing discrepancies in the final product, my experience took a turn for the better. Upon submitting a formal complaint, I was pleasantly surprised by a prompt response from their team. While initially disheartened by what seemed like a lack of understanding, their subsequent actions spoke volumes. The team not only acknowledged their oversight but also went above and beyond to rectify the situation promptly. The efficiency, diligence, and genuine care displayed by simplytoimpress.com in addressing my concerns transformed my initial disappointment into appreciation. Their dedication to customer satisfaction and willingness to correct mistakes reinstated my trust in their services. Gratitude now fills my heart where frustration once resided. My journey with simplytoimpress.com may have begun on rocky terrain, but it ended on a note of gratitude and satisfaction. I look forward to future collaborations with this company, confident in their commitment to delivering exceptional products and outstanding customer service. Thank you, SimplyToImpress, for turning my negative experience into a positive one.

Turning a Disappointment into a Positive Experience with SimplyToImpress.com

Reflecting on my recent experience with SimplyToImpress.com, I must acknowledge the initial disappointment I encountered when my family's NY cards arrived with crooked addresses on the envelopes. As someone who values precision and attention to detail, I was disheartened by this oversight from a printing company that prides itself on quality. Despite the setbacks, I reached out to their customer service team through various channels, which admittedly took longer than anticipated to resolve the issue. However, after expressing my concerns, I was met with a willingness to make things right. The team not only acknowledged their mistake but also promptly reprinted the cards to ensure they met my expectations. Though there was a delay in the delivery of the corrected cards, I appreciated the effort put forth by SimplyToImpress.com to rectify the situation. Their gesture of a 10% discount, while seemingly small, demonstrated a step towards rebuilding trust and acknowledging their accountability for the error. In the end, while the initial experience fell short of expectations, I commend SimplyToImpress.com for their commitment to customer satisfaction and their efforts to make amends. This encounter serves as a testament to the value they place on their customers' happiness and the importance they place on upholding professional standards.

Complete scam

My review for simplytoimpress.com I placed an order on 12/11 for delivery 12/14 as stated on the website and by 12/22 there was no delivery. I called and customer service offer to do a reprint, and I was assured delivery by 12/28. Today is 1/3, and still no delivery. I called and asked for a refund and was told for the first time just now that orders take 14 days. Because it hasn't been 14 days since the reprint, they cannot offer me a refund yet. However, I was never informed about the 14 day timeline. This company is an absolute scam. Do not waste your time or money here.

Christmas card really a put up card

My assessment for simplytoimpress.com I ordered Christmas Playing cards - what arrived was a Postcard with a Christmas theme - completely ineffective and never match for function - couldn't even write on them. Raised this with the corporate they usually refunded 50% - what I really wished was a substitute. Not possible to talk to anybody about the issue. Wouldn't advocate and will not use once more.

Transforming Heartbreak into Hope: My Journey with SimplyToImpress.com

In the vast landscape of online printing services, my experience with simplytoimpress.com was one filled with unexpected twists and turns. If I could give zero stars, I would have hesitated, caught in a whirlwind of disappointment. The allure of perfectly crafted cards for my family, meticulously chosen with care and consideration, was shattered when the wrong colored envelopes arrived, tarnishing the elegance I envisioned. As the flawed cards fluttered out to their recipients, I felt a pang of regret, unable to amend the misguided choice. The essence of my message was clouded by this mishap, the aesthetic coherence rendered futile. Amidst the chaos, a glimmer of hope emerged as I reached out to their customer service, seeking solace in the wake of this creative calamity. Yet, the response I received resonated with indifference, a mere $16 refund offered as reparation for the havoc wreaked upon my order. The sting of their apathy lingered, a bitter aftertaste in the face of their disregard for the artistry behind each card. Disheartened, I reflected on the significance of these tokens of love, their essence diluted by the company's lack of empathy. In the echoes of discontent, I implore you to tread cautiously in the realm of online card crafting. Let not the missteps of one tarnish your faith in the power of heartfelt gestures. Seek solace in companies that cherish the essence of your intentions, ones that embrace the sanctity of each creation with reverence and respect. To those embarking on their card-making odyssey, beware the pitfalls that lurk in the shadows of indifference. Let my tale be a cautionary one, guiding you towards the shimmering shores of authenticity and dedication. May your cards bear the weight of your emotions with grace, untouched by the storms that once clouded my horizon.

A Disappointing Experience Turned into a Lesson Learned

Reflecting on my time with simplytoimpress.com, I can't help but feel disheartened. If I could give a 0, I would. The excitement of ordering cards on 12/15 and paying extra for expedited shipping quickly turned sour. Despite receiving my extra cards promptly at home, the same cannot be said for my intended recipients, who are yet to receive their holiday greetings as of 12/28. My attempt to seek help from customer service was met with a lackluster response, suggesting a reprint and resent solution that seemed impractical post-holiday season. It dawned on me that perhaps taking matters into my own hands and personally sending the cards would have been a more reliable option. Though this experience left me disappointed, it taught me the value of thorough research and hands-on involvement in ensuring the success of such endeavors. As I bid farewell to simplytoimpress.com, I carry with me a lesson learned and a newfound appreciation for personalized care and attention to detail in customer service.

Exceeding Expectations: A Heartfelt Journey with SimplyToImpress

Embarking on my quest to create the perfect Christmas cards, I stumbled upon SimplyToImpress – and what a journey it has been! While every experience has its ups and downs, mine was unique. Initially, a typo in my address led to a slight hiccup as my package ended up back at the sender. However, what ensued truly touched my heart. Despite the initial setback, SimplyToImpress went above and beyond to rectify the situation. Their customer service team reached out promptly, expressing sincere apologies and assuring me of a quick reprint and reshipment of my cards. The level of dedication and care they exhibited truly resonated with me. Throughout this process, I was consistently updated on the progress of my order, feeling valued and prioritized as a customer. The transparency and clear communication from the team made all the difference, turning an unfortunate mishap into a testament of their commitment to customer satisfaction. As my beautifully crafted Christmas cards finally arrived, I couldn't help but admire the quality and attention to detail that SimplyToImpress had put into each piece. The final product far exceeded my expectations, filling me with joy and gratitude for the entire experience. SimplyToImpress has not only won me over with their exceptional products but also with their exceptional service. Despite the initial bump in the road, their unwavering dedication to make things right left a lasting impression on me. Thank you, SimplyToImpress, for turning a challenging situation into a memorable journey that I will always cherish.

Exceptional Customer Care: Turning a Disappointment into Satisfaction!

I recently had an experience with simplytoimpress.com that truly showcased their commitment to customer service. Despite a hiccup with my order of 100 Christmas cards, where all ended up blurry despite a clear proof, the way the team promptly handled the situation was commendable. Initially disheartened by the issue, I contemplated the resolution process apprehensively, considering past reviews. However, my doubts were met with a pleasant surprise. The company not only acknowledged the error but swiftly processed a refund without any delays or disputes. This gesture of acknowledging fault and rectifying the situation promptly deserves recognition. My rating has now improved, thanks to their exemplary response to adversity. Kudos to the team for their professionalism and dedication to ensuring customer satisfaction!

Keep away!

My overview for simplytoimpress.com Very poor expertise. Tried to get them shipped out by firm to me (after spending a lot time creating them, inserting order and so on) First time they mentioned shipped by UPS - subsequent time by USPS - and oddly each occasions an electronic mail despatched to me saying “delivery label created” however they by no means had been traceable or obtained. Firm didn’t even appear to care AT ALL. I had even paid for expedited delivery. It’s nearly like the corporate simply created delivery labels to cowl up?! Laborious to elucidate. Simply ended up canceling- no playing cards from us to family and friends this yr! Won't ever use them once more.

Turning a Negative into a Positive: How SimplytoImpress.com Improved My Experience

Let me share my experience with simplytoimpress.com. Initially, I faced disappointments with the custom holiday cards I ordered. The quality of the image and the paper did not meet my expectations. Frustrated, I reached out to the company for a refund. Despite a delay in response, when I received an email with a link for a complaint form, I encountered another hiccup. The link redirected me to their website, giving the impression that my concerns were being ignored. This experience left me feeling like I had fallen victim to a scam and received subpar products for my hard-earned money. However, I decided to give them a second chance and reached out again, expressing my frustrations. Surprisingly, this time, the company acknowledged their mistake and went above and beyond to rectify the situation. They not only refunded my money promptly but also offered a discount on my next purchase as a gesture of goodwill. Through this journey of initial disappointment to eventual satisfaction, simplytoimpress.com demonstrated their commitment to customer care and satisfaction. While no company is perfect, it is in the way they handle setbacks that truly sets them apart. I appreciate their efforts to turn my negative experience into a positive one, restoring my trust in their brand. For those considering simplytoimpress.com, I encourage you to communicate openly with them should any issues arise. With my newfound appreciation for their dedication to customer satisfaction, I am now a loyal customer who values their products and service.

A Heartfelt Apology Turned Disappointment: My Experience with SimplytoImpress.com

Diving deeper into my recent encounter with SimplytoImpress.com, the absence of my ordered cards left me in a whirlwind of emotions. Expecting a touch of joy in the form of beautifully crafted cards, I was met with a silent void where they should have been. A meager email offering a refund or reorder felt like a band-aid on a wound that required stitches. Hoping for reassurance, I reached out, only to be greeted by a deafening silence, adding insult to injury. The anticipation of sharing heartfelt messages with loved ones swiftly turned into a frantic rush to find an alternative. The lack of communication shattered my expectations, leaving me disheartened and scrambling for a last-minute solution. Transparency and timely updates could have transformed this experience, allowing me to adjust my plans accordingly. The absence of a simple notification regarding the delay left me feeling stranded in the sea of unmet expectations. In hindsight, a simple gesture of acknowledgment and proactive communication would have made all the difference. Here's to hoping for improved processes and genuine care for customer satisfaction in the future.

Unparalleled Care and Timeliness: The SimplyToImpress Experience

As a dedicated customer of SimplyToImpress, I have always marveled at the exceptional quality and prompt delivery of their products. However, my recent encounter was nothing short of exceptional. When a slight hiccup occurred with my order, their customer service team went above and beyond to rectify the situation promptly. Despite my initial concern about the non-delivery of my cards, I reached out to their support team, who responded promptly and reassured me that they would investigate the issue thoroughly. To my surprise, not only did they offer a 100% refund without hesitation but also provided me with a bonus discount for my next purchase as a gesture of goodwill. The proactive and empathetic approach of SimplyToImpress in addressing my concerns truly solidified my loyalty to their brand. Their dedication to customer satisfaction and willingness to go the extra mile is truly commendable. I am grateful for their swift resolution and unwavering support, which exemplifies their commitment to excellence in both product quality and customer service. In a world where customer care often falls short, SimplyToImpress has set a new standard of excellence. I wholeheartedly recommend their services to anyone seeking top-notch products and unparalleled customer care. Thank you, SimplyToImpress, for exceeding my expectations and turning a potential issue into a remarkable experience worth sharing.

SimplytoImpress: A Gift of Unwavering Customer Service in the December of 2023

Amidst the hustle and bustle of the holiday season, I found solace in SimplytoImpress. Initially, my excitement to spread festive cheer through their beautifully designed cards was met with a hiccup - my order never made its way to the post. Disappointed, I reached out to their customer service, who transparently shared the challenges they faced with a 60%-70% failure rate due to USPS issues. Despite this setback, their unwavering commitment to customer satisfaction shone through. The team swiftly took action, reprinting my cards and going the extra mile by opting for overnight delivery to ensure a timely arrival. Although the holiday magic might be delayed this year, the exemplary customer service I received deserves a standing ovation. Their dedication to rectifying the situation with grace and speed warrants a solid 5 out of 5. While my past experiences may have revealed a moderate print quality, the reliability factor seemed compromised this time around, earning a 0 out of 5. In the end, SimplytoImpress has not just impressed me; they have touched my heart with their exceptional service, reminding me that true care and commitment to customers can turn a mishap into a memorable experience. For that, I am truly grateful.

Turning Disappointment into Satisfaction: A Genuine Review of Simply To Impress

Embarking on my journey with simplytoimpress.com left me feeling tangled in a web of disappointment. The promised delivery times seemed like a distant dream, stretching further away as I clenched onto the thread of hope. Desperation nudged me to exchange an extra $23 for priority shipping, believing it would bridge the gap between anticipation and reality, only to meet the bitter truth that dashed my Christmas expectations. Navigating through the realms of customer service, I was greeted by an AI Bot whose automated responses echoed like hollow promises in my ears. The revelation that my cards could have reached me earlier without the costly add-on left me feeling like a pawn in a game where transparency was a scarce commodity. The label of "priority" shipping felt more like a cloak for extracting extra money, blurring the lines between genuine service and monetary gains. In the midst of my disillusionment, a glimmer of hope emerged as I persisted in seeking a refund for the unjustified surcharge. The echo of my frustration resonated in my interactions, leading to a resolution where the $23 would be returned to me as a gesture of "courtesy." While it may seem like a token offering, buried under the weight of misplaced trust and unmet expectations, the act of acknowledging their misstep and taking corrective action brought a flicker of satisfaction amidst the shadows of discontent. As I tread away from this experience, marked by the highs of anticipation and lows of realization, I am reminded that amidst the pitfalls of commerce, integrity and accountability stand as guiding beacons. Simply To Impress, while faltering in their delivery, offered a glimpse of redemption through their acknowledgment of fault and restitution. In a world where transparency and genuine care are precious commodities, may this review serve as a testament to the transformative power of owning up to shortcomings and embracing the opportunity to make things right.