Users Voice for Siriusxm
7% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
Rate Siriusxm Coupons Store
| Oct 2022 | 1.2 | 4.8 | 1.4 | 1 | 2.5 | 1 |
|---|---|---|---|---|---|---|
| Nov 2022 | 1.7 | 4.9 | 1.1 | 5 | 3 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 2.2 |
| Jan 2023 | 5 | 4.8 | 1.3 | 2 | 5 | 5 |
| Mar 2023 | 1.5 | 5 | 5 | 1 | 1.8 | 1.3 |
| Line Chart for Rating of peer stores |
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Detailed Siriusxm Review by Aisha Bachlani
Introduction
SiriusXM is a subscription-based satellite radio service that offers access to over 100 music and entertainment channels. The company's website, siriusxm.com, provides users with a variety of subscription plans, exclusive content, and a user-friendly platform.Pros and Cons
Pros of siriusxm.com include a vast selection of channels, exclusive content, and a user-friendly interface. However, the service can be expensive, and some users have reported issues with customer service.User Experience
Navigating siriusxm.com is easy, and the website offers a streamlined subscription process. Users can easily search for channels and customize their listening experience.Pricing and Value for Money
SiriusXM offers several subscription plans, ranging from $5 per month for streaming-only to $21 per month for a premium all-access plan. While the service can be expensive, it offers a great selection of exclusive content and channels, making it a good value for its target audience.Alternatives
Alternatives to SiriusXM include services like Pandora, Spotify, and Apple Music. While these services offer similar features and pricing, they do not offer the same variety of exclusive content and channels that SiriusXM does.Customer Service
Some users have reported issues with SiriusXM's customer service, including long wait times and difficulty canceling subscriptions. However, the company offers a variety of support options, including email, phone, and live chat.Product Quality and Selection
SiriusXM offers a vast selection of channels, ranging from music to sports to news. The company also offers exclusive content, including live events and artist interviews.Website Usability
SiriusXM's website is easy to navigate, with a clean and user-friendly interface. Users can easily search for channels and customize their listening experience.Returns and Exchanges
SiriusXM offers a 30-day trial period for new subscribers. If a user is not satisfied with their subscription, they can cancel within 30 days for a full refund.Promotions and Discounts
SiriusXM offers a variety of promotions and discounts throughout the year, including free trials and discounted subscriptions for new customers.Reputation
SiriusXM has a good reputation among its target audience, offering a high-quality service with a vast selection of exclusive content and channels.Payment Options
SiriusXM accepts a variety of payment options, including credit cards, PayPal, and gift cards.Loyalty Programs
SiriusXM offers a loyalty program for long-term subscribers, offering discounts and exclusive content to those who have been with the service for a certain amount of time.Customer Reviews
Customer reviews of SiriusXM are generally positive, with many customers praising the service's selection of channels and exclusive content.Community Involvement
SiriusXM is involved in various community initiatives, including charity sponsorships and events. The company has also taken steps to promote diversity and inclusivity in its content.Shipping and Costs
As a digital service, SiriusXM does not offer shipping. Subscription costs vary depending on the plan selected, with additional fees for additional features like streaming or multiple devices.Siriusxm Recent User Reviews
Duration
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Reviewer Name: Donna Schirmer
Review Submission Date: 2023-01-25
Review Title: The representative gave me this website…
Review Submission Date: 2023-01-25
Review Title: The representative gave me this website…
Review Description: The representative gave me this website to put in my request for NewsMax channel to be added to Sirius XM car radios. Please add!!!
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Reviewer Name: Laynie Miller
Review Submission Date: 2023-01-23
Review Title: Sirius bad business
Review Submission Date: 2023-01-23
Review Title: Sirius bad business
Review Description: Sirius XM has made 13 charges to my account in the last 6 months. They never canceled the membership for the totalled explorer so not only have they been charging me the standard $6 per month since July, for the new explorer (that i just recently got service for) but also $30 per month for a PLATINUM membership for a car that doesn't even exist anymore... $278.18 total in the last 6 months for a service that I don't even use unless my phone isn't connecting to my Bluetooth. CANCELED EVERYTHING.
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Reviewer Name: Audrey Fleming
Review Submission Date: 2023-01-23
Review Title: I recently had a awesome experience…
Review Submission Date: 2023-01-23
Review Title: I recently had a awesome experience…
Review Description: I recently had a awesome experience with a Sirius XM representative. I was being charged 33.00 monthly for my car so I called to get it removed due to the fact that I knew I bought a lifetime subscription back in the day but they weren't applying it. Long story short, the representative not only found my lost lifetime subscription but removed the one I was being charged for and applied the lifetime subscription. Her name is Aya from Sirius. She went out of her way to help me so much. Caring attitude. I appreciate her service.
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Reviewer Name: JH
Review Submission Date: 2023-01-22
Review Title: practically impossible to cancel your…
Review Submission Date: 2023-01-22
Review Title: practically impossible to cancel your…
Review Description: practically impossible to cancel your subscription. you HAVE to call them, you cannot cancel online. I was lied to when i called to cancel my subscription and was told id only pay $5.99 a month until the following year. 2 months later i started getting billed $26 a month again. i have had enough of this.
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Reviewer Name: MV
Review Submission Date: 2023-01-12
Review Title: I wish I could give 0 stars
Review Submission Date: 2023-01-12
Review Title: I wish I could give 0 stars
Review Description: I wish I could give 0 stars! They loop you in and there is no way to cancel your subscription without contacting them. If you call, they say it is a long wait and they will call you back. They don't call you back. I finally was able to "speak" with them on chat and after two people and about 10 minutes wasted, they cancelled. I should be able to toggle off the subscription like any good company allows.
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Reviewer Name: Jill Bakle-Niehoff
Review Submission Date: 2022-12-31
Review Title: Good luck with the representative you get, even the Mangers can't do math.
Review Submission Date: 2022-12-31
Review Title: Good luck with the representative you get, even the Mangers can't do math.
Review Description: When I called to consolidate two accounts the first person I spoke with was most competent and listened. the second person couldn't decide on the amount I would need to pay to consolidate the accounts. When I asked for a manager, the manager couldn't do simple math. In one phone call I was told 5 different amounts to consolidate the accounts. The information given to me was very contradicting and frustrating.
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Reviewer Name: Miriam Bizup
Review Submission Date: 2022-12-30
Review Title: More Expensive and More Hassle Than the Competition
Review Submission Date: 2022-12-30
Review Title: More Expensive and More Hassle Than the Competition
Review Description: Pandora is a better service, and less expensive. SXM has gotten ridiculously overpriced for car + internet for music listeners, when the competition gives you more variety which you can listen to through Bluetooth for a much lower cost.SXM also makes it difficult to cancel. I intentionally did not renew my service, but they saw fit to bill me just the same.To top it off, seriousxm.com is blocked as a malicious website by my Antivirus provider.
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Reviewer Name: Eric Rahenkamp
Review Submission Date: 2022-12-23
Review Title: Fire every program director
Review Submission Date: 2022-12-23
Review Title: Fire every program director
Review Description: Fire every program director. Regardless of the channel, you hear the same 40 songs over and over and over
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Reviewer Name: Sh
Review Submission Date: 2022-12-17
Review Title: They were charging me twice a month for…
Review Submission Date: 2022-12-17
Review Title: They were charging me twice a month for…
Review Description: They were charging me twice a month for 3 months. What they are saying makes no sense. Then said she had to escalate to get me a refund. I have been refunded 5 dollars, have not received another call back as promised. They owe me 70.00. Will be calling to cancel.
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Reviewer Name: Linda Peppers
Review Submission Date: 2022-12-15
Review Title: Cancel my service over 45 days ago
Review Submission Date: 2022-12-15
Review Title: Cancel my service over 45 days ago
Review Description: Cancel my service over 45 days ago. Received an email that confirmed the cancellation. Just received a bill for past due service. My service was turned off. Called sirius xm and the service person tells it was not cancel. I provided them with all the information but was told basically I was lying. The put me on hold and can back and told me they would how cancel the service The language barriers is a real problem. I will never get another subscription. Wish I could give a negative rating.
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