Sixity User Reviews

Introduction

Sixity.com is an online retailer that sells high-quality and affordable OE replacement parts, ATV/UTV parts, motorcycle parts, and accessories. The company's mission is to provide customers with the best products and services while also ensuring that they get unbeatable value for their money. Founded in 2006, Sixity has grown to become one of the most trusted and reliable sources of automotive and powersports parts in the US.

Pros and Cons

Pros:

• Large selection of OEM replacement parts
• Free shipping on all orders
• 30-day money-back guarantee
• Excellent customer service
• Competitive pricing

Cons:

• Some products may be out of stock
• Not all products are compatible with all vehicles and models

User Experience

The Sixity.com website is well-designed and easy to navigate. Users can easily search for products by category, brand, and specific part number. The website also features detailed product descriptions, images, and sizing charts to ensure that customers find the right products for their vehicles. The ordering process is straightforward, and customers can track their orders after purchase.

Pricing and Value for Money

Sixity.com offers some of the most competitive prices for replacement parts in the automotive and powersports industries. Customers can get unbeatable value for their money by taking advantage of the company's free shipping offer and 30-day money-back guarantee. The website also features regular promotions and discounts on specific products, which further enhances the value for money proposition.

Alternatives

There are several other online retailers that sell automotive and powersports parts, including AutoZone, Pep Boys, and Amazon. However, Sixity.com stands out for its large selection of OEM replacement parts, free shipping offer, and money-back guarantee, which make it a top choice for customers looking to save money while also getting high-quality parts.

Customer Service

Sixity.com has a team of knowledgeable and friendly customer service representatives who are available to answer any questions or concerns customers may have. The company also offers a comprehensive online help center that covers common issues, such as ordering, shipping, and returns/exchanges. Customers can reach the customer service team via email, phone, or live chat.

Product Quality and Selection

Sixity.com offers a wide selection of high-quality OE replacement parts, ATV/UTV parts, and motorcycle parts, as well as accessories such as helmets, riding gear, and oils/lubricants. All products are sourced from reputable manufacturers and tested for quality assurance. Customers can find products for most popular vehicle makes and models.

Website Usability

The Sixity.com website is user-friendly, fast, and responsive. The site is optimized for both desktop and mobile devices, ensuring that customers can easily shop or browse products from anywhere. The website also features a comprehensive search function that allows users to find products quickly and easily.

Returns and Exchanges

Sixity.com offers a 30-day money-back guarantee on all products, except for electrical and electronic items which need special return instructions. The company also offers free returns for all unused and undamaged products. Customers simply need to reach out to the customer service team to request a return authorization number, which they can then use to return the product.

Promotions and Discounts

Sixity.com features regular promotions and discounts on specific products. Customers can find these offers on the website's homepage or by signing up for the company's newsletter. Sixity also periodically provides promo codes on their social media channels for additional savings.

Reputation

Sixity.com has a reputation for providing high-quality and affordable replacement parts, as well as excellent customer service. The company has an overall rating of 4.7 out of 5 on Trustpilot, with customers praising the website's ease of use, fast shipping, and helpful customer service.

Payment Options and Loyalty Programs

Sixity.com accepts all major credit cards, PayPal, and Google Pay for payments. The company does not currently have a loyalty program.

Customer Reviews and Community Involvement

The Sixity.com website features customer reviews and ratings for most products, allowing users to see what other customers have to say about a particular product before making a purchase. The company is also active on social media, regularly engaging with customers on Facebook, Instagram and Twitter.

Shipping and Costs

Sixity.com offers free shipping on all orders within the continental US, with no minimum purchase required. The company also offers international shipping for an additional fee. Orders are typically processed and shipped within two business days, and customers can track their orders through the website.