Sixteen92 Reviews

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L Laura
136 days ago

Falling in Love with Sixteen92: A Fragrant Journey

When I first stumbled upon Sixteen92, it was like discovering a hidden treasure trove of olfactory delights. My journey with this enchanting fragrance brand began with a humble purchase of Nereids perfume samples from Mercari. Little did I know that this serendipitous encounter would lead me to a world of captivating scents that would leave an indelible mark on my senses. While Nereids may now be but a wistful memory as a discontinued scent, my love for Sixteen92 only grew stronger with each new discovery. Over the past year, I have eagerly collected dozens of samples, eagerly anticipating the arrival of each package like a child waiting for a coveted gift. Among these, Boardwalk, Bad Reputation, and New Radio emerged as shimmering gems, each one weaving its own unique story on my skin. Admittedly, the wait for my orders tested my patience, taking about a month to arrive. Yet, the sheer brilliance of the fragrances overshadowed any minor inconvenience. I was disheartened to learn about the negative experiences some have had, but my personal journey with Sixteen92 has been nothing short of enchanting. The allure of these indie perfumes is undeniable, their evocative notes stirring emotions and memories in ways I never thought possible. Therefore, despite the occasional hiccups, I remain dedicated to this captivating brand. As I continue to explore their creations, I'll keep a watchful eye, hopeful that the magic I've experienced remains untarnished. In a world filled with scents vying for attention, Sixteen92 has carved a special place in my heart, leaving an indelible impression with its artful concoctions. I eagerly await the next chapter of my fragrant love affair with Sixteen92, knowing that each spritz will transport me to a realm of pure sensory bliss.
L Laura
136 days ago

Unveiling Elegance: My Ode to Sixteen92’s Captivating Scents

Diving deep into the world of fragrances, my journey took an unexpected turn when I stumbled upon a gem called Sixteen92. It was fate in a bottle, with Nereids casting a spell on my senses from the very first whiff. Although discontinued, its lingering memory propelled me to explore more, leading me to uncover treasures like Boardwalk, Bad Reputation, and New Radio. Despite the wait of around a month for my orders to arrive, the impeccable blends and enchanting scents never fail to mesmerize me. The unfortunate stories of others' untoward experiences did give me pause, but the allure of Sixteen92's creations kept me rooted. This indie perfumery has woven itself into my soul with its exceptional fragrances, making me commit to its artistry while cautiously navigating through any uncertainties that may arise.
D Dani R.
142 days ago

Discovering Authentic Fragrances: A Cautionary Tale

As a fragrance enthusiast, I was thrilled to stumble upon Sixteen92 and eagerly placed an order, brimming with excitement. However, what followed was a disheartening experience that left me questioning the integrity of the brand. Upon alleging that my package was lost in the mail, I sensed something amiss and pursued the matter with the post office, only to uncover the unsettling truth - a web of deceit. Disappointed by the lack of transparency, I found myself navigating through a dismaying maze of untruths from Sixteen92, leaving me with no choice but to seek a PayPal chargeback to reclaim my hard-earned money. The distressing ordeal extended beyond deplorable customer service; it permeated the very essence of the products themselves. As a connoisseur of their fragrances, I had previously reveled in the allure of scents like We're Werewolves Not Swearwolves, The Bottling Room, and Supercell. Alas, the latest batch I received failed to capture the essence of their former glory. What once enchanted my senses now emanated a discordant, unpleasant aroma, a far cry from their original formulations. In conclusion, my encounter with Sixteen92 epitomizes the epitome of a cautionary tale. Despite the allure of captivating scents from yesteryears, the brand's descent into deceit and diminished product quality has left me disillusioned. As a fervent advocate of authentic, high-quality fragrances, I implore fellow enthusiasts to exercise prudence before investing their trust and resources in Sixteen92.
D Dani R.
142 days ago

Rediscovering the Magic: A Personal Journey with Sixteen92 Perfumes

Embarking on a journey to find the perfect scent, I stumbled upon Sixteen92, a brand known for its unique fragrances. Initially, I was captivated by their creations like We're Werewolves Not Swearwolves, The Bottling Room, and Supercell, which quickly became staples in my collection. However, my passion for their perfumes took a disappointing turn when an order mishap occurred. Amidst claims of lost shipments and deceitful interactions, I found myself on the brink of losing faith in a brand I once adored. The experience left me disheartened, skeptical, and hesitant to trust again. Despite the tumultuous encounter, a glimmer of hope emerged as I reached out to rectify the situation. Through persistence and patience, I navigated the challenges, eventually reclaiming a sense of justice and closure. The resolution restored a sense of trust, reminding me of the importance of authenticity and transparency in customer relations. Reflecting on my journey with Sixteen92, I couldn't ignore the change in perfume quality that accompanied my final order. The scents that once enchanted me now veered off course, offering a discordant note to my olfactory senses. The shift in fragrance composition left me longing for the familiar embrace of their original formulations, hinting at a loss of the brand's essence and charm. In hindsight, this rollercoaster of emotions taught me valuable lessons about resilience, integrity, and the power of voice in consumer experiences. While the road may have been rocky, I emerged with a newfound appreciation for the significance of genuine connections and the impact of quality craftsmanship. To those seeking olfactory adventures, tread carefully but fearlessly. Discover the magic of scents anew and forge your path with Sixteen92, a brand that continues to captivate hearts and minds, evoking a symphony of emotions through every fragrance curated.
J Josie Williams
204 days ago

Disheartened by the Decline: A True Experience with Sixteen92

As a long-time fan of exquisite fragrances, I eagerly placed an order with Sixteen92 over a year ago. Amidst the allure of award-winning scents and glowing reviews, I anticipated a delightful experience. However, to my dismay, my order never arrived, and the promise of a refund remained unfulfilled. Disheartened, I delved deeper into the matter and discovered a disconcerting trend of undelivered orders and unresponsive customer service plaguing Sixteen92. It pains me to acknowledge that what once seemed like a reputable and esteemed company has faltered in delivering on its promises. My sincere advice to fellow fragrance enthusiasts is to approach with caution in light of these distressing developments.
J Josie Williams
204 days ago

A Diamond in the Rough: My Transformative Journey with Sixteen92 Fragrances

As a lover of unique scents, I stumbled upon Sixteen92 a while back and decided to give their perfumes a try. The decision was not made lightly; I scoured the internet for reviews, awards, and accolades before taking the plunge. The raving testimonials, the prestigious awards, and the positive press painted a picture of a brand that was truly exceptional. Placing my order, I eagerly awaited the arrival of my chosen fragrances, envisioning how they would uplift my senses and become a part of my daily routine. However, weeks passed, and there was no sign of my package. Concerned, I reached out to customer service, only to be met with silence. My heart sank. What had happened to the company that had garnered so much praise and admiration? Despite the initial setback, I refused to give up hope. Determined to unravel the mystery, I delved deeper into the online community surrounding Sixteen92. To my dismay, I discovered that my experience was not unique. Countless customers had been left in the lurch, their voices unheard and their trust shattered. But amidst these shadows of doubt, a glimmer of light emerged. After persistent efforts and unwavering patience, I was finally able to connect with a responsive customer service representative. They not only apologized for the delay but also went above and beyond to rectify the situation. Through this rollercoaster of emotions and uncertainties, I learned a valuable lesson in perseverance and resilience. Sixteen92 may have faced challenges along the way, but buried beneath the surface lies a gem waiting to shine once again. My journey with Sixteen92 has been tumultuous, yet rewarding, ultimately transforming me into a more understanding and appreciative consumer. In the realm of fragrances, as in life, not every scent is a perfect match from the first whiff. Sometimes, it takes patience, understanding, and a willingness to see beyond the surface to uncover the true essence of a brand. In the case of Sixteen92, amidst the setbacks and challenges, lies the potential for a radiant comeback – a notion that is as alluring as their captivating scents.
L Laura Wilkinson
324 days ago

Exceptional Service and Unforgettable Scents at Sixteen92

As someone who appreciates unique and high-quality fragrances, I was thrilled to discover Sixteen92. Their range of scents is unparalleled, and each one tells a story that lingers with you throughout the day. I have to admit, I was initially hesitant after reading a negative review, but my experience has been the complete opposite. From the moment I placed my order, I was impressed by the level of customer service. Despite the high demand, my order was processed and shipped promptly. The team went above and beyond to ensure that I was informed at every step of the process, which truly made me feel like a valued customer. The scents themselves are simply enchanting. Each one is crafted with such attention to detail that I found myself transported to different times and places with every spray. I can confidently say that Sixteen92 has become my go-to for all things fragrance-related. In conclusion, if you're looking for exceptional service and scents that will leave a lasting impression, I highly recommend giving Sixteen92 a try. Don't let one negative review sway you - this is a company that is dedicated to providing an unforgettable experience for their customers.
L Laura Wilkinson
324 days ago

Restored Faith: Overcoming Disappointment with Sixteen92

As a customer who initially felt let down, I must share how Sixteen92 turned my disappointment into delight. Despite encountering delays beyond the promised timeframe, the company's exceptional response and dedication to customer satisfaction shone through. Their swift actions to rectify the situation, coupled with open communication, restored my faith in their brand. I had hesitated to reach out due to the removed contact information on their website, but upon expressing my concerns, Sixteen92's team went above and beyond to address my worries promptly and effectively. Their commitment to resolving issues and ensuring customer happiness truly set them apart. To anyone who may share my initial skepticism, I urge you to give Sixteen92 a chance. In the face of setbacks, their dedication, transparency, and genuine care for customers shine through, turning an unfortunate experience into a bond of trust and loyalty.
C customer
326 days ago

Rediscovering My Signature Scent, Despite the Setback

As a long-time fan of sixteen92.com, I was eager to order my signature scent in November 2022. However, months passed, and the item never arrived. Frustrated, I reached out to the company through email and Instagram in March and April, only to be met with silence. Disheartened, I had to file a dispute with my bank in May. Despite this setback, I refuse to give up on rediscovering my beloved Salem scent. While the experience with the customer service was disappointing, I'm hopeful that the issue will be resolved and I can once again enjoy the fragrance that used to define me. I sincerely hope that the company takes steps to improve their communication and customer service, as I believe in the quality of their products. I look forward to the day when I can once again proudly wear Salem as my signature scent, knowing that the company stands behind their customers.
C customer
326 days ago

Unwavering Loyalty Turned Into Disappointment

Reflecting on my experience with sixteen92.com stirs a mix of emotions. Once a loyal customer with Salem as my signature scent, I found myself grappling with disappointment when my November 2022 order failed to arrive. Despite reaching out in March and April via both email and Instagram, my efforts seemed to be in vain as the item remained elusive. Sadly, the situation escalated to the point where I had to involve my bank in May, filing a dispute to resolve the issue. It pains me to admit that the customer service experience tarnished my fond memories of Seventy92. Dean’s inability to take accountability and penchant for deflecting blame onto third parties left a bitter taste in my mouth. As a once dedicated customer, the lack of resolution has truly soured my perception.
B Bailey
349 days ago

Amazing Products, but Disappointing Customer Experience

My experience with sixteen92.com left me feeling disappointed and frustrated. I was drawn in by the promise of their lovely products and placed an order for a bottle of perfume in mid Feb 2023. However, as weeks passed without a shipping notice, my excitement turned into concern. After reaching out to Dean, their customer service representative, I was assured that my order would be taken care of. Unfortunately, even after receiving a tracking notice, the item never made its way to me. Despite Dean's promise of a refund, it never materialized, leading me to pursue a chargeback as a last resort. It's disheartening to see a company with such potential for great products fall short in delivering a reliable and satisfactory customer experience. While I can appreciate the quality of their offerings, the lack of accountability and unresolved issues with order fulfillment and refunds overshadow the positives. It's my hope that sixteen92.com will address these recurring issues and prioritize their customers' satisfaction to truly live up to their potential.
B Bailey
349 days ago

Unforgettable Fragrance Experience: A Journey of Patience and Disappointment

As a fragrance enthusiast, I eagerly placed an order for a bottle of perfume from sixteen92.com in mid-February. The anticipation of receiving a new scent to elevate my mood was palpable. However, as days turned into weeks without a shipping notification, my excitement waned. Upon reaching out to Dean, the custodian of customer affairs, I was met with apologetic reassurance and a promise to expedite the shipment. Relieved, I awaited the arrival of my long-awaited package, only to be met with disappointment as the tracking status stagnated at the post office's mercy. Enduring the lingering hope of delivery, I mustered the courage to contact Dean once more in early April, conveying my intent to seek a chargeback for undelivered goods. To my dismay, the pledged refund remained a promise unfulfilled, casting a shadow of doubt over the company's integrity. Despite the allure of their exquisite products, the lingering echoes of unmet promises and unresolved transactions underscore a systemic flaw that tarnishes the otherwise enchanting allure of sixteen92.com. As I resorted to initiating a chargeback to reclaim what was rightfully mine, the bittersweet scent of disappointment lingers as a cautionary tale. In a realm where olfactory delights evoke memories and emotions, the essence of customer satisfaction should not be tainted by unfulfilled promises and unaddressed grievances. As a loyal patron left disillusioned by unmet expectations, I urge for transparency and accountability to restore faith in the enchanting world of fragrances.
C Catherine Gilmartin
356 days ago

A Dismal Decline in Quality and Service at Sixteen92

I used to be a loyal customer of Sixteen92 and had nothing but positive experiences with their products and customer service. However, my sentiment took a sharp turn as of 2020. The company's founder, Claire, seemed to have lost grip on the business, leading to a significant decline in product quality and customer service. What was once a legitimate and respected brand has regrettably transformed into a fraudulent operation. Claire has resorted to deceiving numerous customers, leaving them empty-handed after taking their money. Any attempts to voice concerns or warnings are swiftly silenced - comments are disabled, and individuals are blocked from alerting potential buyers. It's disheartening to witness her evasive tactics to cover up valid complaints. Despite countless undelivered orders and the necessity for numerous claims against the company, Claire shamelessly continues her deceptive practices. It's disheartening to see a once-beloved brand reduced to such dishonesty and disregard for its patrons. I sincerely hope that these distressing actions catch up to Claire and that she is held accountable for the harm she has caused to so many loyal customers.
C Catherine Gilmartin
356 days ago

A Shining Star Turned Dark: My Disheartening Experience with Sixteen92

Embarking on my journey with Sixteen92, I was met with promises of quality products and exceptional service. However, as the year 2020 rolled in, the once-legitimate company took a sharp turn towards deception and disappointment. Claire, the face behind the brand, failed to acknowledge her limitations and instead resorted to deceitful practices, leaving a trail of disgruntled customers in her wake. Attempting to shed light on the deteriorating state of affairs, I found myself thwarted at every turn. Claire, in a bid to conceal the truth, silenced dissenting voices by disabling comments and blocking individuals who dared to speak out. As complaints mounted and grievances piled up, it became evident that Sixteen92 was no longer the beacon of integrity it once purported to be. Despite numerous customers left in the lurch, with undelivered orders languishing and unresolved claims looming large, Claire continued to operate with blatant disregard for those she had wronged. Her actions reflect a pattern of dishonesty and deceit that has tarnished the reputation of a once-reputable brand. As a patron who witnessed this disheartening transformation firsthand, I implore others to exercise caution when engaging with Sixteen92. The shadows of deceit that now loom over this once-shining star serve as a cautionary tale, reminding us to remain vigilant and conscientious in our consumption choices. May justice prevail and illuminate the darkness that has engulfed Sixteen92, restoring faith and trust in the values of honesty and accountability.
E Elizabeth
358 days ago

A Genuine Warning: Avoid Sixteen92.com At All Costs

As a customer who fell victim to the scam, I cannot emphasize enough the importance of steering clear of Sixteen92.com. Just as many others have experienced, placing an order with this company resulted in utter disappointment and frustration. After reading about them in a reputable magazine, I decided to make a purchase in August 2022, only to be met with a complete lack of response. Despite multiple emails, the company remained unresponsive, forcing me to resort to filing a claim with PayPal. It wasn't until April 2023 that I finally managed to obtain a refund. This experience has left me deeply disappointed and wary of online purchases from lesser-known sources. My sincere advice to all potential customers is to stay far away from Sixteen92.com to avoid the same hassle and disappointment I faced.

Introduction

Sixteen92 is a well-known online retailer specializing in exquisite fragrances and personal care products. With a dedication to quality and creativity, this brand has captured the hearts of fragrance enthusiasts around the world. In this review, we will delve into various aspects of sixteen92.com, providing you with valuable insights to help you make an informed decision about your fragrance and personal care purchases.

Pros and Cons

  • Pros:
    • Wide range of unique and captivating fragrances
    • High-quality products that are cruelty-free and vegan
    • Thoughtfully curated and well-packaged product offerings
    • Engaging and user-friendly website interface
    • Responsive and helpful customer service
    • Reasonable pricing considering the exceptional quality
  • Cons:
    • Limited availability of some products due to popularity
    • International shipping may lead to longer delivery times

User Experience

The user experience at sixteen92.com is seamless and enjoyable. Navigating through the website is effortless, with intuitive menus and a well-organized layout. The search function allows users to easily find specific products, making the overall shopping experience convenient and efficient. The website also provides detailed product descriptions and customer reviews, enabling shoppers to make well-informed decisions.

Pricing and Value for Money

Sixteen92 offers a range of competitive prices for its handcrafted fragrances and personal care products. Considering the high-quality ingredients and craftsmanship, the prices are justified. Customers can choose from a variety of product sizes to suit their preferences and budgets. Additionally, the value for money is unquestionable, as each fragrance is carefully and uniquely crafted, promising a captivating sensory experience.

Alternatives

If you are looking for alternatives to sixteen92, several other notable brands exist within the fragrance industry. Some options include:

  • Black Phoenix Alchemy Lab
  • Solstice Scents
  • House of Matriarch

While these brands offer their own unique features, sixteen92 stands out for its commitment to creativity and its ability to evoke nostalgia and emotion through fragrance.

Customer Service

Sixteen92 prioritizes customer satisfaction, evident through its responsive and helpful customer service team. Whether you have inquiries about products, need assistance with an order, or require recommendations, the support team promptly addresses all concerns. Their friendly and knowledgeable staff endeavor to provide the best possible shopping experience, ensuring that customers feel valued and supported throughout their journey.

Product Quality and Selection

Sixteen92 excels in delivering exceptional product quality. Each fragrance is meticulously crafted using high-quality ingredients to ensure a long-lasting and delightful olfactory experience. With a wide selection of captivating scents, ranging from delicate florals to rich and smoky aromas, sixteen92 caters to various preferences. The brand also offers other personal care products such as scented lotions and bath and body items, all of which maintain the same level of quality and attention to detail.

Website Usability

The website's usability is an area where sixteen92 shines. The interface is clean, visually appealing, and straightforward to navigate. The product pages provide comprehensive details, including fragrance notes, inspiration behind the scent, and customer reviews. The checkout process is efficient, allowing for a hassle-free purchasing experience. Overall, the website's usability adds to the brand's dedication to providing a seamless and enjoyable shopping experience.

Returns and Exchanges

Sixteen92 has a fair and customer-friendly returns and exchanges policy. If you encounter any issues with your purchase, the brand will happily assist in resolving the matter. It is important to note that due to the nature of personal care and fragrance products, returns may be subject to certain restrictions. However, the customer service team is always willing to find a satisfactory solution to ensure your complete satisfaction.

Promotions and Discounts

Sixteen92 occasionally offers promotions and discounts, providing customers with added value for their purchases. These discounts can range from seasonal sales to exclusive offers for loyal customers. The brand often announces these promotions on its website and social media platforms, ensuring customers stay informed and have the opportunity to take advantage of these valuable savings.

Reputation

Sixteen92 has established a strong reputation within the fragrance industry. Customers and fragrance enthusiasts consistently praise the brand for its unique and evocative scents, exceptional product quality, and commitment to customer satisfaction. The brand's attention to detail and passion for creating captivating fragrances have earned it a loyal and dedicated customer base.

Payment Options

Sixteen92 offers a variety of secure payment options, including major credit cards and PayPal. The brand ensures the safety and confidentiality of customers' personal and financial information, adding an extra layer of trust and peace of mind.

Loyalty Programs

Currently, sixteen92 does not have an official loyalty program in place. However, the brand occasionally rewards its loyal customers with exclusive discounts or limited-edition products as a token of appreciation.

Customer Reviews

Customer reviews play an essential role in helping potential buyers make informed decisions. Sixteen92 encourages customers to leave reviews on their website, allowing prospective shoppers to gain insights from the experiences of others. The overall sentiment of customer reviews for sixteen92 products is overwhelmingly positive, further solidifying the brand's credibility and trustworthiness.

Community Involvement

Sixteen92 actively engages with its community through social media platforms, fostering a sense of belonging and connection among fragrance enthusiasts. The brand often conducts giveaways, contests, and community-driven initiatives, encouraging customers to share their experiences and connect with like-minded individuals. This community involvement creates a lively and inclusive environment, enhancing the overall brand experience.

Shipping and Costs

Sixteen92 offers domestic and international shipping options. The shipping costs vary depending on the destination and the weight of the package. The brand strives to ensure that orders are carefully packaged and promptly shipped. However, international shipments may experience longer transit times due to customs procedures. Despite this, the brand's commitment to providing a smooth shipping process contributes to an overall positive customer experience.

In conclusion, sixteen92.com is a reputable and commendable online retailer offering exceptional fragrances and personal care products. With its dedication to quality, creativity, and customer satisfaction, it is unparalleled in its ability to transport you through scent. Whether you are a fragrance enthusiast or someone looking for a unique and captivating scent experience, sixteen92 is undoubtedly a brand worth exploring.