Users Voice for Ski-planet

75% users rated Terrible
0% users rated Poor
0% users rated Average
25% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Ski-planet
Ski-planet Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.7 4.7 1 4.6 1.3
Nov 2022 5 3.8 4.5 5 4.2 1.4
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 4.2 4.1 5 3.6 1.4
Mar 2023 4 5 5 1.3 5 1.3
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Detailed Ski-planet Review by

Introduction

Ski-planet.com is a one-stop-shop for all skiers and snowboarders from beginners to professionals. Ski-planet.com offers competitive prices on all types of winter sports gear and equipment, including skis, ski boots, snowboards, bindings, and other accessories. The company has been in business for many years, and it has established a reputation for offering high-quality products at affordable prices.

Pros and Cons

Pros:
  • Ski-planet.com offers a wide range of products to choose from.
  • The prices are very competitive, and customers can save a significant amount of money while shopping for their skiing gear.
  • The website is user-friendly and easy to navigate, making it easy for customers to find what they are looking for.
Cons:
  • Sometimes, certain products may be out of stock or back-ordered, which can be frustrating for customers.
  • Shipping can take longer than expected.

User Experience

The website is very user-friendly and easy to navigate, making it easy for customers to find what they are looking for. The product pages are well-organized, and customers can see multiple images and descriptions of the products. The checkout process is straightforward, and customers can easily calculate their shipping costs and enter their payment information.

Pricing and Value for Money

Ski-planet.com offers very competitive prices on all of its products. Customers can save a significant amount of money while shopping for their skiing gear, compared to other online retailers. Additionally, the company offers free shipping on all orders over a certain amount, which adds even more value for customers.

Alternatives

Some alternative websites that offer similar products include REI, Backcountry, and Evo. However, Ski-planet.com offers a wider range of products at more competitive prices.

Customer Service

The customer service team at Ski-planet.com is responsive and helpful. Customers can contact the company via email or phone, and they can expect a prompt and professional response. The company also provides a comprehensive FAQ section on its website, which answers many common questions.

Product Quality and Selection

Ski-planet.com offers a wide range of high-quality winter sports gear and equipment, including skis, ski boots, snowboards, bindings, and other accessories. Customers can choose from a variety of brands, styles, and sizes.

Website Usability

The website is very user-friendly and easy to navigate, with clear and concise menus and categories. Customers can quickly and easily find the products they are looking for and add them to their cart. The checkout process is also straightforward and intuitive.

Returns and Exchanges

Ski-planet.com offers a hassle-free returns and exchanges policy. Customers can return or exchange their products within a certain timeframe, as long as they are in new, unused condition.

Promotions and Discounts

Ski-planet.com offers various promotions and discounts throughout the year, including seasonal sales, bundle deals, and free shipping promotions. Customers can also sign up for the company's email list to receive exclusive discounts and promotions.

Reputation

Ski-planet.com has a reputable and trustworthy reputation in the winter sports gear and equipment industry. The company has been in business for many years, and it has established a loyal customer base due to its high-quality products, competitive prices, and excellent customer service.

Payment Options

Ski-planet.com accepts various payment methods, including credit/debit cards, PayPal, and Apple Pay.

Loyalty Programs

Ski-planet.com does not currently offer a loyalty program.

Customer Reviews

Customers generally have positive reviews of Ski-planet.com, commending the company's competitive prices, wide range of products, and excellent customer service.

Community Involvement

Ski-planet.com does not currently have any community involvement or charitable initiatives.

Shipping and Costs

Ski-planet.com offers free shipping on all orders over a certain amount. The company also offers various shipping options, including standard shipping and expedited shipping, at competitive rates. However, shipping can take longer than expected in certain cases.

Ski-planet Recent User Reviews

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Reviewer Name: 'jacky bonnay'

Review Submission Date: 2023-01-15

Review Title: Société qui écoute ses clients
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Review Description: Je viens de changer mon avis sur la société ski planet car mon mécontentement vient d'être pris en charge avec sérieux. Le responsable m'a appelé et nous avons fini par trouver un arrangement. Il y a bien eu une erreur mais cette société a su la traiter avec humanité et respect. On peut se tromper mais on doit corriger

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Reviewer Name: TEDpictures

Review Submission Date: 2021-09-05

Review Title: A Eviter
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Review Description: A Eviter, loué un logement cet été, obligé de partir au bout de 6 jours à cause de milliers de puces et bestioles dans le sol en jonc de mer, pas de geste commercial, obligé de payer 130E de plus pour être reloger ailleurs, sans compter le ménage et les sièges de terrasse, "cuits" inutilisables, etc etc... photos et vidéos à l'appui. a Eviter aussi le site Montagne vacance qui va avec.

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Reviewer Name: Drab

Review Submission Date: 2020-08-23

Review Title: Suivi réservation désastreux
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Review Description: Suivi réservation désastreux. Accueil et relation commerciale déplorable. Très mauvaise expérience cet été. Très petite structure, aucun suivi. A fuir.

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