Introduction is an online platform that offers personalized English language learning experience to individuals worldwide. Established in 2012, this Russian-based company helps learners to improve their English language skills through one-on-one video lessons, group classes, and interactive learning resources. Their team of highly experienced native-speaking tutors and cutting-edge technology make learning easy, effective, and enjoyable.

Pros and Cons

  • Flexible scheduling and personalized pacing
  • High-quality video lessons with native-speaking tutors
  • Interactive resources, including quizzes and grammar exercises
  • Support via mobile app and desktop site
  • Reasonable pricing and various packages options
  • Lessons available in English language only
  • Some users may find the lack of physical classroom setting impersonal

User Experience offers an intuitive and user-friendly platform that makes it easy for learners to start their journey towards English language mastery. The platform allows students to connect with their tutors via video calls and access learning resources anytime, anywhere. Additionally, their mobile application provides seamless access to lessons and the platform features, which adds to the convenience and flexibility of the user experience.

Pricing and Value for Money offers a range of pricing options for their students, making the platform accessible to a wide range of learners. The monthly subscription fee starts at $89, and the company also provides free trial lessons for new learners to evaluate the platform's quality. also provides a money-back guarantee for users who are not satisfied with the quality of their learning experience.


Some popular alternatives to include:
  • Babbel
  • Rosetta Stone
  • Busuu
  • Duolingo
  • EF English Live

Customer Service provides prompt and efficient customer service to their learners via email and live chat. Their support team is highly responsive and provides quality solutions to all customer issues.

Product Quality and Selection offers high-quality English language lessons with a team of certified native-speaking tutors. The lessons are designed to meet the individual needs of each student, making the learning experience more productive and engaging. Additionally, the platform provides learners with access to a wide range of interactive resources, including quizzes, grammar exercises, and other learning materials.

Website Usability platform is user-friendly, visually appealing, and optimized for mobile use. The platform’s design makes it easy for users to navigate and access the available features.

Returns and Exchanges provides a money-back guarantee for its users who are not satisfied with the quality of the services provided. This gives users the peace of mind that they can get their money back in case they are not satisfied with the services.

Promotions and Discounts offers various seasonal and occasional promotions, including discounts for new subscribers and existing customers. Besides, the platform offers referral discounts, which allow existing learners to get discounts by inviting their friends.

Reputation has a positive reputation in the online English language learning community. The platform is well-known for its exceptional user experience, quality of tutors, and interactive learning resources. Additionally, the platform has received numerous positive reviews from satisfied learners, which speaks to the quality of the services they provide.

Payment Options offers a wide range of payment options, including Visa, Mastercard, PayPal, and bank transfers. This makes it easy for users to choose the payment option that best suits their needs and preferences.

Loyalty Programs offers a loyalty program that rewards its users for their continued use of the platform. Users receive points for each lesson they take, and they can redeem these points for free lessons or discounts on future lessons.

Customer Reviews has positive reviews from its satisfied learners globally. Their learners attest to the quality of services provided, the exceptional user experience, and the platform's convenience.

Community Involvement participates in various community involvement programs, including mentorship programs that involve connecting disadvantaged kids with their mentors to learn English. Besides, the platform provides learners with an opportunity to connect with learners from different cultures, thereby broadening their knowledge and improving their communication skills.

Shipping and Costs doesn't require any shipping, and tuition costs are billed monthly according to a learner's package. They offer various packages, and the fees are competitive, making the platform accessible to everyone. In conclusion, is an excellent platform for getting a high-quality and personalized online English language learning experience. The platform provides learners with a great user experience, flexible scheduling, personalized pacing, and high-quality resources. Additionally, the platform offers various payment options and loyalty programs, making their learning experience more engaging and convenient.

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Skyeng Recent User Reviews


Reviewer Name: Vivien

Review Submission Date: 2022-02-06

Review Title: Many problems come with this platform...
Customer Support   



User Interface          


Review Description: 1. I paid for a native teacher but I got a "nearly native teacher", which is fine, but not fair for the price.2. Before the lesson, my teacher can not see me on his list, so our class starts always late (issue with the system/website).3. They rescheduled my classes without my consent (I had classes on Sundays at 1 pm UK time and 1st they rescheduled it to 11 am, then 12 pm WITHOUT asking me first).The teacher is really kind and good, but for this price, I'm sure you can find a better place to learn English with fewer issues.I don't recommend it.