Introduction
Skylar.com is a fragrance company that offers a line of natural, clean, and hypoallergenic perfumes, body care products, and candles. The brand was founded in 2017 by Cat Chen, who aimed to create products that were not only safe for people but also the environment. Skylar.com provides a unique approach to scent creation that uses only high-quality ingredients, including essential oils and natural isolates, to produce stunning fragrances that are free from harmful chemicals such as phthalates and parabens.
Pros and Cons
Pros:
- All products are vegan and cruelty-free
- No irritants or allergens
- The website offers a unique Scent Club subscription service
- Free shipping on orders over $50
- The website has a returns policy and offers refunds within 30 days of purchase
Cons:
- Prices may be considered expensive compared to other fragrance brands
- The product line is limited compared to other fragrance brands
User Experience
Skylar.com is easy to navigate and offers a variety of products that are customizable. The products are well presented on the website, and each fragrance has a detailed description, ingredients list, and reviews. Skylar.com also offers a quiz that helps customers find their unique scent. Overall, the website's user experience is seamless and provides valuable information about the brand and its products.
Pricing and Value for Money
Skylar.com's products range from $20 to $78. Compared to other fragrance brands, Skylar.com's prices may be considered expensive due to the limited product line. However, the high-quality ingredients used in each fragrance and body care product produce scents that last longer and are safe for the skin and the environment. The website also offers a unique subscription service called Scent Club, which offers two Skylar fragrances per month at a discounted price. Membership to the Scent Club costs $20 per month.
Alternatives
While Skylar.com offers unique fragrances that are safe and environmentally friendly, there are several other fragrance brands available in the market. Alternative brands include Clean Beauty Collective, Phlur, and The 7 Virtues.
Customer Service
Skylar.com offers excellent customer service that is responsive and knowledgeable. Customers can reach out to Skylar.com's customer service team via email or phone. The website also offers a chat feature that allows customers to speak to a representative online. Skylar.com's customer service team is helpful and friendly, making the shopping experience enjoyable.
Product Quality and Selection
Skylar.com offers a small but well-curated selection of fragrances, body care products, and candles. The brand uses high-quality natural ingredients that produce long-lasting fragrances that are hypoallergenic and safe for the skin. Skylar.com also offers a customization service that allows customers to mix and match their fragrances. The brand's fragrances have received favourable reviews from customers.
Website Usability
Skylar.com is easy to navigate with clear and concise product descriptions, images, and reviews. The website's user interface makes shopping for fragrances and other products seamless. Skylar.com also provides valuable information about the brand's mission and its commitment to clean beauty.
Returns and Exchanges
Skylar.com offers refunds for returned products within 30 days of purchase. The products must be in their original packaging and unused. Skylar.com will cover the shipping costs for the return. If there's an issue with an order or product, Skylar.com's customer service team will assist in resolving the problem either by providing a refund or replacement.
Promotions and Discounts
Skylar.com periodically offers promotions and discounts on its products. The website also offers discounts to customers who sign up for the Scent Club subscription service. The website provides information about available promotions and discounts on its homepage.
Reputation
Skylar.com has an excellent reputation for its commitment to clean and sustainable beauty. The brand has received positive reviews from customers and beauty experts alike. Skylar.com's products have been featured in several publications, including Allure and Harper's Bazaar.
Payment Options
Skylar.com accepts payment methods such as Visa, MasterCard, American Express, and Discover. The website also accepts payments via PayPal.
Loyalty Programs
Skylar.com offers a unique loyalty program, the Scent Club subscription service. Members of the Scent Club receive two Skylar fragrances per month at a discounted price of $20. Skylar.com also periodically offers promotions and discounts to its customers.
Customer Reviews
Customers have provided favourable reviews about Skylar.com's products, stating that the fragrances are long-lasting and safe for sensitive skin. The website also displays product reviews on its website, giving customers an opportunity to read about other customer's experiences with the products.
Community Involvement
Skylar.com is committed to giving back to the community and regularly donates a portion of its profits to various organizations. The brand's website also provides information about the organizations it supports.
Shipping and Costs
Skylar.com offers free shipping on orders over $50. For orders under $50, the shipping cost is $5. The brand ships within the continental United States via UPS Ground. Skylar.com's shipping times range from 3-10 business days, depending on the location. The brand also offers expedited shipping for an additional fee.
Conclusion
Overall, Skylar.com is an excellent brand for customers looking for clean and hypoallergenic fragrances and body care products. While the prices may be considered expensive compared to other fragrance brands, the products' quality and sustainability make them worth the investment. The brand's commitment to sustainability, community involvement, and customer satisfaction makes Skylar.com a reliable and trustworthy brand.
